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Chapter 9, Troubleshooting
Understanding the Paper Path
The following illustration shows the printer’s various paper
paths. Understanding this path will help you locate paper
jams. The paper is picked up from the Multipurpose Tray
(Tray 1), the 550-sheet Cassette Tray (Tray 2), or the optional
550-sheet 2nd Cassette Tray (Tray 3), and passed under the
Transfer Drum. It then passes through the Fuser Unit and is
delivered to either the Main Output Tray, on the top of the
printer, or to the Face-up Output Tray at the back of the
printer.
Paper jams occur in the following three areas:
1.
The Input Area.
2.
The Engine Area.
3.
The Output Area.
note:
Frequent jams occurring in a specific area indicate
that the area should be checked, repaired, or cleaned.
Clearing Paper Jams
Follow these suggestions when attempting to clear paper
jams.
•
To avoid damage to rollers, always remove jammed
paper gently.
•
Try to remove jammed paper without tearing it. Any
pieces of paper left in the printer, whether large or small,
can obstruct the paper path and cause further jams.
•
Open and close the Top Cover after you have cleared any
paper jam. This clears the error message from the
Operator Panel.
Xpress T9412i/T9412n Paper Path
Input
Area
Engine Area
Output Area
