Symantec SERVICEDESK 7.0 MR2, Implementation Manual

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System Accounts Access page
This page lets you specify which accounts on your system are granted access to
the Process Manager database. These accounts are used to run queries on the
database. This page appears during the ServiceDesk installation but only if you
clicked the Show Advanced Settings During Installation option on the Server
Roles page.
See “Installing the ServiceDesk application software on the ServiceDesk server
computer” on page 61.
Table 5-11
Options on the System Accounts Access page
Description Option
Lets you check or uncheck any of the accounts that are listed
in the box. The accounts that are listed by default are those
that are found on any Windows installation, and might
include the ASPNET account.
Warning:
A technical limitation of the ASPNET account
causes the installation of ServiceDesk in a dual-server
environment to fail. If you install ServiceDesk in a
dual-server environment, be sure to uncheck the ASPNET
check box.
Specify which accounts on
your system should be
granted access to database
Lets you add the accounts that are specific to your
environment, either in addition to or instead of the default
accounts.
You can type an account and click Add to add it to the list.
Specify additional account
if needed and press "Add"
Process Manager Configuration page
This page lets you specify the name of the Process Manager virtual directory. This
page appears during the ServiceDesk installation but only if you clicked the Show
Advanced Settings During Installation option on the Server Roles page.
See “Installing the ServiceDesk application software on the ServiceDesk server
computer” on page 61.
Installing ServiceDesk
System Accounts Access page
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