Symantec SERVICEDESK 7.0 MR2, Implementation Manual

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Table 5-6
Options on the Workflow Designer Tasks page
Description Option
Places the shortcut to the Workflow Designer program on the
Desktop of the computer on which you install Workflow Designer. Desktop
Places the shortcut to the Workflow Designer program on the
Quick Launch toolbar of the computer on which you install
Workflow Designer. Quick Launch
Starts Workflow Designer. Run when installation
completes
Lets you use the Tool Preferences and retain the workflow
projects from an earlier version of Workflow Designer when you
upgrade to Workflow Designer 7.0. Use Old Tool
Preferences
Notification Server Credentials page
This page lets you identify the Notification Server computer that ServiceDesk
accesses. This page appears during the ServiceDesk installation.
See “Installing the ServiceDesk application software on the ServiceDesk server
computer” on page 61.
Notification Server is part of the Symantec Management Platform. The Notification
Server computer is the server on which the Symantec Management Platform is
installed.
Table 5-7
Options on the Notification Server Credentials page
Description Option
Lets you specify the name of the Notification Server computer.
If your organization uses multiple Notification Server computers,
be sure to specify the main Notification Server computer that
contains all your asset and CMDB configurations.
Name of the
Notification Server
computer
Lets you specify the domain to which the Notification Server
computer belongs.
You can leave this box blank.
Domain
Lets you enter the credentials that the ServiceDesk server
computer can use to interact with the Notification Server
computer. The credentials must be for a user who has
administrative rights. User name
Password
Installing ServiceDesk
Notification Server Credentials page
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