Strong SRT 5023X User Manual Download

Page: 52 / 54

Troubleshooting

There may be a number of causes of abnormal operation. Occasionally receivers can hang (just as

a PC will do from time to time). In this case, you should reset the receiver by disconnecting if from
mains power, waiting 30 seconds and then reconnecting it to mains power. If the unit is still not

operating correctly, refer to the following table for the indicated problem and likely solution.

Symptoms Possible

causes

Solution

Indicators on front
panel do not light up

AC power cord is not connected

Check that the power cord is
plugged into the wall socket.

Make sure the power switch is on.

The cables connecting the TV and
the receiver are not properly
connected

Make sure that the correct cable is
connected between the TV and the
receiver, and that the antenna is
connected.

No picture and sound

The TV mode is not correct

Check that the correct video or AV
input has been selected on your TV.

Insufficient signal strength

Check that the antenna cable is
securely plugged in and that the
signal is adequate.

Picture and/or audio
glitch

Electrical interference

Check that all antenna cabling is
quad-shielded.

The receiver or TV is in mute mode Press the MUTE button on the

receiver and on the TV.

No sound

Initial volume level has not been
set on your TV

Select the desired TV volume level
using the TV remote control.

Batteries not inserted

Insert batteries

Batteries are flat

Change the batteries in the remote
control.

Remote control is not
working

Remote control is outside the
range of operation

Aim the remote control directly at
the receiver.

Movie, music or photo
files on a USB memory
stick don’t appear

Files are not of the right format.

Check that the formats are those
that can be read by the

For Technical Assistance:

Please call our Technical Support Help Line on

1 800 820 030

For General Enquiries:

Please email us at

[email protected]

Product Return Tracking:

If you need to send your receiver to Strong Technologies for repair or
evaluation, please keep a record of the unit’s

serial number

. This will

ensure ease of tracking and identification on your behalf.

Summary of Contents for SRT 5023X

Page 1: ...Digital Terrestrial Television Receiver USER S MANUAL ...

Page 2: ...he product and in this user s manual should be adhered to The antenna cable must be earthed Do not use attachments not recommended by the product manufacturer as they may cause hazards or damage the equipment Do not overload adaptors wall sockets or extension cables as this can result in unit failure or electric shock For cleaning use only a dry or lightly dampened cloth Do not use liquid cleaners...

Page 3: ...es com For technical assistance please call our Technical Support Help Line on 1 800 820 030 Main Features Component Y Pb Pr Super Video Output 4 Pin Mini Din RCA Cinch CVBS L R Audio Dolby Digital S PDIF Coaxial 16 9 Full screen 4 3 Letterbox and Pan Scan Auto Manual Search Modes Favourite Channel List Channel Grouping EPG Electronic Program Guide Picture Zoom Function Signal Level and Quality In...

Page 4: ...et up 15 Configuration 15 Setting the properties of the on screen display OSD 16 Setting the properties of the TV 17 Setting system properties 18 Setting the time and date 19 Setting security options 20 Operation 22 Basic operations 22 Selecting a channel 22 Adjusting the volume 23 Getting channel Information 23 TV Radio switching 23 Multi language and Dolby Digital broadcasting 23 Closed captions...

Page 5: ...mote control 41 Movies Music Photos 42 Playing movies 42 Method 1 Play any movie 42 Method 2 Play or delete a movie recorded with the unit 43 Recording movies 44 Playing music 45 Showing photos 46 Games 47 Box Man 48 Tetris 48 Hit Rat 49 System Maintenance 50 System information 50 Software upgrades 50 Clearing and resetting data 51 Troubleshooting 52 Specifications 53 ...

Page 6: ...ve been supplied with your If any were not supplied contact the retailer from whom you purchased the unit User s manual 1 Remote control 1 Batteries AAA type 2 CVBS Composite Video and Audio Cable yellow white red 1 Y Pb Pr Component Cable blue red green 1 ...

Page 7: ...el 1 USB port for connecting a USB memory stick 2 To switch the receiver between stand by mode and power on mode 3 To select the next channel or next option in a menu 4 To select the previous channel or previous option in a menu 1 2 3 4 ...

Page 8: ... audio Right left audio for Component connection 9 Audio RCA cinch red right audio white left audio Right left audio for S Video Composite connections 10 Power switch To turn unit on or off Note the presence of this symbol on the rear panel It indicates that important ope rating and maintenance instructions accompany the product These are set out in this manual It is highly recommended that you re...

Page 9: ...a previous menu 6 VOL e f To change the volume in viewing mode or to change an option or setting in a menu 7 OK To show the channel list in viewing mode and to select an item or confirm a choice in a menu 8 FAV To display the favourites list in viewing mode and to select a favourite 9 PAUSE To freeze the screen 10 AUDIO To choose speakers left right or stereo audio format and audio language 11 ZOO...

Page 10: ...r to zoom in or out 24 TIMER To display the wakeup timer 25 PVR LIST To display a list of recorded movies or programs 26 RECALL To return to the previous channel or station 27 To start recording a movie 28 To start or pause a movie or music track 29 To fast forward in a movie or music track 30 To stop a movie or music track or to stop recording a movie Installing the batteries in the remote contro...

Page 11: ...nect the white and red leads of the Composite cable between the and the TV again matching the colour of a lead with the colour of a socket This step provides audio output to your TV See Step 2 Choose an installation method on page 12 Turn on the and the TV The Strong Technologies banner appears on your TV screen followed by Init Install window Choose your preferred on screen display language See M...

Page 12: ...ket and the corresponding Component sockets on your TV The Component sockets on the TV have the same colour coding You will need to make separate connections for left and right audio via the audio sockets in socket group 8 This can be done using the supplied RCA cable For right audio connect the red RCA lead between the red audio socket in socket group 8 on the and the corresponding socket on your...

Page 13: ...p 9 on the and the corresponding socket on your TV Step 3 Optional connections Dolby Digital Dolby digital bitstream audio S PDIF can be achieved using a coaxial cable This cable is not supplied The cable should be connected between socket 5 on the and the S PDIF socket on your Dolby Digital decoder amplifier See Multi language and Dolby Digital broadcasting on page 23 for instructions on how to c...

Page 14: ...followed by the Init Install screen see below On this screen you choose the language for the OSD on screen display and your country The OSD language defaults to English and the country defaults to Australia If these defaults are suitable go to step 9 below Otherwise continue with step 6 below 6 Press VOLeor VOLf on the remote control and then CH or CH until the language you want is highlighted The...

Page 15: ...tening to radio now go to Basic operations on page 22 for instructions You should remember to consider the rest of the set up tasks at another time Doing these tasks extends your control over the and the enjoyment you can get from it Full set up The other recommended set up tasks are Setting the properties of the on screen display OSD Specifying video settings Specifying system settings Setting th...

Page 16: ...is highlighted 3 Press CH until Configuration is highlighted and press OK The Configuration menu appears 4 With OSD highlighted press OK The OSD screen appears On this screen you can choose a theme for the OSD that is a background colour to display the time on the OSD the OSD timeout that is the number of seconds an information panel remains on the screen before it disappears ...

Page 17: ...ress OK The Configuration menu re appears You can continue with other set up tasks see below or press EXIT to return to TV viewing Setting the properties of the TV 1 Press MENU on the remote control The Digital TV menu appears 2 Press OK The first item in the sub menu Channel Manager is highlighted 3 Press CH until Configuration is highlighted and then press OK The Configuration menu appears 4 Pre...

Page 18: ...tup is highlighted and then press OK The System Setup window appears On this screen you can control the following settings Equaliser settings Surround Sound type Active antenna that is if an antenna booster is installed that needs power the can supply the power if necessary JPEG effect to set the way JPEG photos are displayed LCN Logical Channel Numbering Area that is your country 5 Select an opti...

Page 19: ... follow steps 5 10 below and ignore the steps after step 10 To set the date and time manually follow steps 11 16 below 5 With Timer Mode highlighted press VOLeor VOLf to highlight Auto and then press CH The GMT Offset option is highlighted 6 Press VOLf to move to the list of values for the GMT Offset 7 Press CH or CH until you have highlighted the number of hours in front of or behind Greenwich Me...

Page 20: ... the time that you want to change and then enter the correct digit by pressing the corresponding number key on the remote control Repeat this step until you have entered the correct time 16 Press OK The Configuration menu re appears You can continue with other set up tasks see below or press EXIT to return to TV viewing Setting security options You can restrict access to the by specifying that a p...

Page 21: ...o highlight the Change Password option and then press OK You can now enter the current and new password 9 Enter the old password using the number keys on the remote control Once you have entered all four digits the next option Enter New Password is highlighted 10 Enter the new password in both the Enter New Password field and the Confirm New Password field The Configuration menu re appears Press E...

Page 22: ...EXIT If you have placed channels into groups see Grouping channels on page 35 the channels in the first group are listed on the Quick Select channel list You can then press VOLeor VOLf to display each group of channels in turn Favourites list Press FAV on the remote control to see a list of channels you have added to a favourites list Press CH or CH on the remote control to select a channel and th...

Page 23: ...d information Press EXIT on the remote control to hide an information banner TV Radio switching Press TV RAD on the remote control to switch between TV channels and radio stations or vice versa Multi language and Dolby Digital broadcasting If a channel is being broadcast in more than one audio language you can choose which language to listen to 1 Press the AUDIO button the red button on the remote...

Page 24: ...io 5 Press OK Closed captions Closed captions are the spoken words written on the screen This option is particularly useful for the hard of hearing To turn on closed captions or turn them off 1 Press the SUBTL on the remote control when you are in normal viewing mode The Subtitle window appears 2 Press VOLeor VOLf until TTX Subtitle appears to turn on closed captions or OFF appears to turn off clo...

Page 25: ...remote control to freeze the display Press PAUSE again to resume normal viewing Zooming in or out You can zoom in on part of the display and you can also zoom out To do this 1 Press ZOOM the green button on the remote control 2 Zoom in by pressing PAGE or zoom out by pressing PAGE Continue pressing a PAGE button until you reach the desired magnification 3 Press ZOOM or EXIT to cancel zooming Re se...

Page 26: ...r is displayed NOTE If you get a black screen when scanning is finished the is attempting to show a high definition TV channel The cannot display high definition broadcasts In this case press CH or CH until a standard definition channel appears Manual search You can only search for TV channels not radio stations with the manual search feature There are two ways to manually search for a channel by ...

Page 27: ...the channel you specified If the channel is found the details are saved to memory and then the Installation menu re appears 7 Press EXIT to return to TV viewing Method 2 specifying PID information For this method you will need to obtain PID information about the channel you want to add This information can be provided by the carrier or broadcaster 1 Press MENU on the remote control The Digital TV ...

Page 28: ...racter Press VOLeor VOLf to move from character to character 12 Press OK The new name now appears on the Add Channel screen 13 Press CH to select the Audio PID option and enter the PID using the number keys on the remote control 14 Press CH to select the Video PID option and enter the PID 15 Press CH to select the PCR PID option and enter the PID 16 Press OK to add the new channel The new channel ...

Page 29: ...hannels lock move delete re sort group and rename channels If you have set the channel lock or menu lock you will have to enter the password to perform most of these operations Setting favourites You can create a favourites list of channels and then select a channel from that list This makes it easier to choose and switch between channels if there are many channels available in your area You displ...

Page 30: ...on the red button on the remote control to add the channel or station to your favourites list or remove it if it is already on that list A heart icon appears beside the channel or station name to indicate that it is on your favourites list If you are removing a channel or station from your favourites list the heart icon disappears 7 If you want to add or remove another channel repeat from step 5 8...

Page 31: ...move radio stations rather than TV channels press TV RAD on the remote control A list of radio stations appears Pressing TV RAD again redisplays the TV channels 6 Press CH or CH until the channel or station you want to move is highlighted 7 Press the RECALL button the yellow button on the remote An icon appears beside the channel or station name to indicate that it is the channel that will be move...

Page 32: ...name to indicate that it is locked If you are unlocking a channel or station the icon disappears 8 If you want to lock or unlock another channel or station repeat from step 6 9 Press EXIT to return to TV viewing Deleting one or more channels You can delete channels that you are never likely to watch If you want to re instate a channel that you have deleted you will need to rescan for it See Re sea...

Page 33: ...l channels You can delete all channels or all stations If you do you will need to conduct a search for channels or stations before you can use the as a digital receiver again See Re searching for channels and stations on page 25 for instructions To delete all channels or all stations 1 Press MENU on the remote control The Digital TV menu appears 2 Press OK The first item in the sub menu Channel Ma...

Page 34: ...o display an on screen keypad 8 Press the number keys corresponding to the character you want in the new name For example to enter a C quickly press the 2 button three times Pressing it once enters an A pressing it twice gives you a B and so on Continue entering characters until you have entered the new name The coloured buttons on the remote control give you additional character editing functiona...

Page 35: ...ress OK to select the highlighted option 8 Press OK A message appears asking if you are sure that you want to re sort the channels 9 Press VOLeor VOLf to select YES and then press OK 10 Press EXIT to return to TV viewing Grouping channels You can place channels in various pre defined groups News Sport Fashion Movies Kids Music etc When you do this the channels displayed on the Quick Select channel...

Page 36: ... step 5 8 Press OK The channels are now assigned to the groups you chose 9 Press EXIT to return to TV viewing To check that the stations have been assigned to groups press OK during normal TV viewing The Quick Select channel list first shows just the channels in your first group Press VOLeor VOLf to see another group s channels You can select a channel in a group and press OK to start watching tha...

Page 37: ...n that needs to be changed and make the change Repeat for each option that needs to be changed 8 Press OK to save the changes and press EXIT to return to normal viewing Electronic Program Guide EPG Some service providers broadcast information about their programs This information is available on screen via an electronic program guide displayed by pressing EPG on the remote control An example is sh...

Page 38: ...nel you are interested in is highlighted Note that as you scroll through the channels the current and next programs are displayed at the right of the screen 3 To display extended information about a displayed program press VOLeor VOLf to highlight the first program If necessary press CH or CH until the program you are interested in is highlighted Now press the yellow button on the remote control t...

Page 39: ...es at which specified channels will automatically come on or turn off Follow this procedure to set or change a timer There are three ways to set or cancel a timer from the EPG from the Configuration menu and by pressing TIMER on the remote control Setting or cancelling a timer from the EPG 1 Press EPG on the remote control The Electronic Program Guide appears 2 Choose the program you want to come ...

Page 40: ...el or message press VOLeor VOLf and make your selection 11 Press CH to move to the Wakeup Date field 12 If you want to change the wakeup date press VOLeor VOLf to display an on screen calendar Use the arrow keys on the remote control to select the date 13 Press CH to move to the On Time field 14 If you want to change the wakeup time enter the correct digits of the time using the number keys on the...

Page 41: ...g or cancelling a timer from the EPG 6 When you have finished setting timers press EXIT to return to normal viewing Setting or cancelling a timer from the remote control 1 Press TIMER on the remote control The Wakeup Timer screen appears 2 Follow steps 4 to 18 in the procedure titled Setting or cancelling a timer from the EPG starting on page 39 3 When you have finished setting timers press EXIT t...

Page 42: ...ay those movies or programs that you have recorded using the Method 1 Play any movie 1 Insert the USB memory stick into the USB port on the front of the 2 Press MENU on the remote control The Digital TV menu appears 3 Press CH to highlight the movie icon and then press OK The Movie window appears showing a representation of your memory stick 4 Go to the folder on the memory stick that contains the...

Page 43: ...ie The movie starts playing again Press to end the movie and start playing the next movie if there is one in the folder Press MENU to stop playing and return to your file list NOTE When one movie finishes the next movie file in the same folder will begin playing providing it is of the right format Method 2 Play or delete a movie recorded with the unit If you used the to record a movie or program o...

Page 44: ... a paused movie Press SLOW once to slow down the movie to half speed press it again to slow it to quarter speed and press it again to resume normal speed Press to fast forward the movie Repeatedly press the button to increase the speed Press to quickly rewind the movie Repeatedly press the button to increase the speed Press to return to the beginning of the movie The movie starts playing again Pre...

Page 45: ...press CH or CH until the music file you want to play is highlighted 6 Press OK or to start playing the music file While music is playing Press VOLeor VOLf to decrease or increase the volume Press to stop the track Press to pause the track Press to start playing the track or to resume playing a paused track Press to fast forward the track Repeatedly press the button to increase the speed Press to q...

Page 46: ...k OK to open it and then press CH or CH until the first photo you want to show is highlighted 6 Press OK or to view the selected photo on your TV screen While a photo is showing Press VOLeor VOLfto rotate the photo 90 degrees left or right respectively Press CH to flip the photo vertically Press CH to flip the photo horizontally Press to show the next photo Press to show the previous photo Press O...

Page 47: ...port on the front of the press CH or CH until Native32 Games is highlighted and press OK Locate the game file on the memory stick and press OK to launch it Follow the instructions that accompany the game To locate a file on a USB memory stick Press OK to open the memory stick or to open a selected folder Press CH or CH to step through the folders or files Press MENU to go back up a level to the pa...

Page 48: ...goal of Tetris is to orient a series of falling blocks so as to maximise the number of blocks that can fit into a well The game is over when the height of all the blocks matches the depth of the well Your score is the number of individual blocks you can fit into the well 1 Press OK to start a game 2 As the blocks drop you can move them horizontally by pressing VOLeor VOLf You can also rotate a fal...

Page 49: ... is over one of the yellow dots The nine yellow dots represent the numeric keys on the remote control 1 9 Press the corresponding numeric key when the rat moves over a yellow dot 1 Press OK to start a game 2 To score points press the corresponding numeric key when the rat moves over a yellow dot 3 To cancel a game press OK select Main Manu and then select Exit Game ...

Page 50: ...dow appears 3 Press EXIT to return to normal viewing Software upgrades If a new version of the software becomes available you can download the software to your PC and then transfer it to your via a USB memory stick Watch the Strong Technologies website for announcements of software upgrades and instructions on how to obtain an upgrade 1 Once you have obtained an upgrade copy it to a USB memory sti...

Page 51: ...of the The Strong Technologies website will have instructions on how to do this Clearing and resetting data WARNING This procedure returns the to its default factory settings All data such as time and date channels stations and timers will be lost 1 Press MENU on the remote control and then press OK 2 Press CH or CH until Factory Default is highlighted and then press OK 3 A warning message appears...

Page 52: ... the antenna cable is securely plugged in and that the signal is adequate Picture and or audio glitch Electrical interference Check that all antenna cabling is quad shielded The receiver or TV is in mute mode Press the MUTE button on the receiver and on the TV No sound Initial volume level has not been set on your TV Select the desired TV volume level using the TV remote control Batteries not inse...

Page 53: ...32 Standard MPEG 2 ISO IEC 13818 1 MPEG Transport Stream Rate Up to 15 Mbps Profile Level MPEG 2 MP ML Input Rate Max 15 Mbps Aspect Ratio 4 3 16 9 Pan Scan Letter Box Video Decoding Video Resolution 720 x 576 720 x 480 Standard MPEG Layer 1 2 Sampling Rate 32 44 1 48KHz Audio Decoding Channels Single Dual Mono Stereo Joint Stereo Main Processor SPHE1002 Main System Memory Flash Memory 1MByte SDRA...

Page 54: ...A 3803 PH 61 3 8795 7990 FAX 61 3 8795 7991 TECHNICAL SUPPORT 1 800 820 030 STRONG CO FAR EAST LTD P O BOX 85 YOKOHAMA KANAGAWA KEN JAPAN 231 91 FAX 81 45 651 1842 www strong technologies com Email techau strong technologies com Strong Technologies Pty Ltd 2008 ...

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