
Stratasys Document Number 206465-0001
Troubleshooting and Maintenance
47
Troubleshooting and
Maintenance
Troubleshooting Checklist
Problem or error
message on display
panel
Solution
No power
Verify power cord is securely plugged in.
Verify that the circuit breaker (at rear of system) and the
power switch (on left side panel of system) are both in the
ON position.
Verify AC power is present at wall outlet.
System fails to reach
operating temperatures
Verify the system is not connected to an extension cord or
power strip.
Material not extruding
Material may be jammed in extrusion head see
“Clogged
Extrusion Tip” on page 51.
Purge material
accumulating on part.
Make sure that the flicker and brush are set to the proper
height. See
“Replacing the tip wipe assembly:” on page 56
Check condition of Flicker and Brush. Replace if worn. See
“Replacing the tip wipe assembly:” on page 56.
No text displayed on
Display Panel
Cycle power. see
“Cycling Power” on page 55
.
Cannot communicate
with system through
network
Make sure network cables are connected - at the printer, at
the PC, and where cables connect to network boxes.
Re-configure settings, see
“Networking Your Printer” on
page 25
.
If using a Static network address, verify that the IP address
entered in CatalystEX has the same value as the address
entered for the printer.
Your system configuration may have changed. Contact
your Network Administrator.
Error Code displayed on
Display Panel
Contact Technical Support. For more information, refer
to
“Fault Determination Codes” on page 49
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