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Troubleshooting
Troubleshooting
Check this section before consulting your dealer or your Sony service
representative. If the unit still does not function properly, consult your dealer or
your Sony service representative.
Problem
Possible causes
Possible solutions
See
page
Video-related
Video does not appear in the
source viewer.
The connected device is not
turned on.
Turn the connected device on.
–
The cables are not connected
properly.
Check that the cables are
connected properly.
The input signal is not assigned
correctly.
Check that the input signal is
assigned correctly.
Video does not appear in the
PGM viewer.
The FTB button is lit.
Turn off the FTB button.
The PGM does not switch.
The [KEY] indicator on the
operation screen is lit red.
While the KEY button on the
front panel is lit green, press the
CUT button.
The video in the source viewer is
compressed.
In 4:3 mode, 16:9 video material
displays are squeezed.
Set to 16:9 mode.
4:3 materials display in wide
screen.
In 16:9 mode, 4:3 video material
displays appear in wide screen.
Set to 4:3 mode.
The selection buttons switch on
their own.
[Remote Switching] of [Video
Utility] is set to something other
than [Off], even when there is no
external device connected to the
FACTORY USE connector.
Set [Remote Switching] to [Off].
Audio-related
No sound is emitted from the
speakers or headphones (the
audio level meter does not move).
The connected device is not
turned on.
Turn the connected device on.
–
The cables are not connected
properly.
Check that the cables are
connected properly.
The input signal is not assigned
correctly.
Check that the input signal is
assigned correctly.
The CH ON button is not lit.
Turn on the CH ON button.
The audio channel fader has been
left turned down.
Turn up the audio channel fader.
The PGM fader has been left
turned down.
Turn up the PGM fader.
The monitor target is set to AUX. Set the monitor destination
displayed below the audio level
meter to PGM.
No sound is emitted from the
speakers or headphones (the
audio level meter moves).
The monitor output level is
turned down.
Turn up the monitor output level
with the monitor level adjustment
knob.
The TB button or the DIM button
is lit.
Turn off the TB button or the
DIM button.
No sound is emitted from the
internal speakers.
A device is connected to the
monitor output connector.
–
Summary of Contents for Anycast station AWS-G500
Page 44: ...Chapter 1 Overview 44 Names and Functions of Parts ...
Page 76: ...Chapter 2 Preparations 76 Settings Related To Input Signals ...
Page 268: ...Chapter 3 Operations 268 Activating Each Function Simultaneously With the ON LINE Button ...
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Page 316: ...Sony Corporation Printed in Japan ...