EN – 21
TROUBLESHOOTING CHART
Due to technical error, contact a SERVICE CENTRE
APPROVED BY SHARP.
The time you set is over the maximum time for Steam High
or Steam Low. Press
STOP/CLEAR
and re-programme.
The oven is too hot to use for Auto Defrost Menus or
Steam Low. Remove food from oven and allow to cool until
the message clears.
Remove water tank and fill with water to the MAX mark.
Replace and push firmly into place, then press
STOP/
CLEAR
to clear the error message.
Make sure that the water tank is filled to the MAX mark
with room temperature water suitable for drinking (filtered).
To continue the cooking, cook manually. Check for done-
ness from time to time.
NOTES:
1. Ensure you do not use any other liquids like distilled
water, R.O water, mineral water and etc.
2. When this error message appears again and again
even if you fill the water tank with water, the internal
steam system may be out of order. Contact a SERVICE
CENTRE APPROVED BY SHARP. You can use the
oven for the cooking modes which do not use steam.
The water in the internal steam system is frozen.
Operate the oven with Grill without food for 10 minutes.
See page EN-15.
Follow step-by-step instructions for descaling.
See page EN-8.
The oven cabinet and oven cavity are very hot.
Pay extra attention not to burn yourself.
If EE is displayed or you think the oven is not working properly, check the chart below before consulting a
SERVICE CENTRE APPROVED BY SHARP. This will help to prevent unnecessary service calls.
TECHNICAL ErrOr MESSAGE / INFOrMATION MESSAGE
TECHNICAL
ERROR MESSAGE
INFORMATION
MESSAGE
EE
Err
Err, HOT (flashing)
Err, WATER (flashing)
COLd
DESCALE (flashing)
HOT (flashing)
MESSAGE ON DISPLAY
ACTION
Troubleshooting Chart
WARNING:
Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified
service technician trained by SHARP to carry out any service or repair operation. This is important
as it may involve the removal of covers that provide protection against electrical parts.
• Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.
•
Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.
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