Sharp Actius PC-MC24, Operation Manual

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T-7
Why can’t I read/write data from/onto a disc or play files?
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Confirm your computer is turned on.
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Confirm the disc is inserted correctly.
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Confirm the drive and file names are correct.
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Confirm the disc is not dirty or scratched.
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Confirm the disc or files are supported.
Why doesn’t the DVD video play smoothly?
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Make sure your computer is correctly connected to an AC source.
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The disc may be dirty. Clean it with a soft cloth.
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Power management may be working. Disable it.
Why isn’t the optical drive recognized?
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If your computer is turned on with a DVD disc inserted in the drive, the drive may
not be recognized. In this case, turn off your computer and open the disc tray by the
way on
Why does not the drive open? on the previous page. Remove the disc from
the drive; then turn on your computer again.
Trouble with Communication
Why can't I communicate through the built-in modem?
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Confirm the telephone line is properly connected to the modem jack.
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Confirm the dial setting (pulse or tone) of Windows XP and/or communication
software is matched with the telephone line.
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If you set your connection status using New Connection Wizard , check Use dialing
rules in the Properties dialog box of that connection status. (Refer to Internet
Connection section of Chapter 4.)
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Confirm the country/region setting is appropriate.
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
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Confirm the COM port in the communication software is set appropriately.