Troubleshooting | 111
section "Head-flushing" for more information.
Has the printer not been used for a long time?
The ink may be dry causing the print head nozzles to become clogged. Print the nozzle
check test pattern and clean the print heads as necessary.
See section "When not Using for a Long Period of Time" for more information.
Have the print heads been aligned?
Blurred or double lines indicate the print heads may be incorrectly positioned.
See section "Using the [Maintenance] Menu" for more information.
Is there a problem with the printer's location?
Make sure that the printer is level. Place the printer in a location where it will not be subject
to shaking or excessive force.
See section "Checking the Installation Area" for more information.
Have you performed registration?
Perform registration if the print start point indicates misalignment.
After attaching the option tray, and the bypass tray, you must register where to start printing
on paper loaded in each paper tray.
See section "Registration" for more information.
Have you changed the paper feed setting?
If horizontal lines are printed unaligned, print images are patchy, or black or white streaks
are printed at regular intervals, print a test pattern, then adjust the paper feed setting.
See section "Adjust Paper Feed" for more information.
Does the paper type setting match?
Make sure that the paper type setting of the printer driver matches the type of paper
loaded.
See section "Using the [Paper Input] Menu" for more information.
Have any of the inks past the “Recommended Use by Dates”?
Ink cartridges should be used prior to the “Recommended Use by Date,” preferably within
six months of being removed from their packaging. Using ink in the printer past this date
may be harmful to the unit and/or result in poor output quality.
Are you printing on the right type or wrong side of the paper?
Check that you are printing on sublimation transfer paper and that the print is on the
correct, bright white side.
See sections "Handling and Storage Precautions" and "Loadable Paper Sizes Paper" for
more information.
Is the paper loaded in the correct orientation?
Some paper cannot be loaded lengthwise depending on the size of the paper. Check the
