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Troubleshooting
282
The Smartphone malfunctions or does not
function
• Remove the battery and then replace it. Turn on the
Smartphone. If the problem persists, contact a
Samsung service representative.
The LED on the travel charger turns to yellow
• The travel charger is overheated. Disconnect the
charger from the Smartphone or unplug it from the
power outlet. Wait a moment until the charger is cool
down and then recharge the Smartphone
The battery’s standby time is shorter than
expected
• Batteries are subject to wear and tear. Standby time
may grow shorter as time passes.
• Leaving the fully charged battery in a cold or hot place
for a long period of time may reduce the battery life.
• Standby time depends on where you use the
Smartphone. The actual time may differ from the
battery specification.
Is it OK if I leave the Smartphone connected to
the power outlet when it is fully charged
(indicated by the green LED on the charger)
• Remove the charger from the Smartphone or unplug it
from the power outlet.