Troubleshooting
280
I forgot the lock, PIN, or PUK codes
• The default lock code is
00000000
. If you forget or
lose the lock code, contact your phone dealer. If you
forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet
Service Provider (ISP), service provider, or network
operator.
Call problems
I have entered a number but it was not dialled
• Have you pressed
?
• Check if you have accessed the right cellular network.
• You may have set an outgoing call barring option.
My correspondent cannot reach me
• Is your phone switched on ( pressed for more than
one second)?
• Check if you have accessed the right cellular network.
You may have set an incoming call barring option.
My correspondent cannot hear me speaking
• Have you switched off the microphone?
• Are you holding the phone close enough to your
mouth? The microphone is located at the bottom of
the phone.
