Samsung SCX-6320F, Service Manual

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Service Manual
Alignment & Adjustments
6-26
Samsung Electronics
Not Assigned
Send Error(SMTP)
Recipient Address
Failure
Send Error(SMTP)
Connection Failure
Authentication Failure
Authentication Required
SMTP Server CONN.
Failure
Invalid Server Or Port
No.
SMTP DNSCONN.
Failure
SMTP DNS
DomainError
Email AssociatedCannot
Delete
Mail Too Large
Empty Address Book
Address Book Full
Not Assigned. The Group Mail you tried to use has
no email assigned to it.
Your unit cannot connect with the server, or has lost
contactbecause of a problem on the network..
There was a problem with the address that you sent
the email to.
Send Error (SMTP) can be due to any of the following:
• Error returned due to abrupt disconnection of
SMTP server.
SMTP_SERVER_DISCONNECTION
• Error returned by NIC during SMTP encoding activity
SMTP_ENCODER_FAILURE
• Error returned by NIC due to memory failure during
SMTP operation.
SMTP_MEMORY_FAILURE
• Miscellaneous error return by NIC during SMTP
activities.
SMTP_MISC_ERROR
Any kind of communication or network failure during
SMTP / ESMTP operations.
Authentication failure is returned for Invalid ESMTP
A/C or Password entered by the user.
Authentication is disabled in MFP and the mail server
requires it.
SMTP server connection failure.
Wrong SMTP server or port no. is specified.
In case of DNS connection failure.
In case of SMTP DNS domain error.
This error is displayed, when a user tries to delete an
entry from the Address book which is associated with
group mail Solution:
This error is raised when the MFP is unable to split
the mail and send it. E.g. MFP configured to mail
size 1.0MB and the single scanned page size is
larger than the specified email size (e.g. 1.0)
Displayed when the Address book is empty while
trying to get address from Address book.
Display when the Address book is full when trying to
add a new entry.
Type the email manually with the QWERTY
Keyboard/ Numeric key pad, or assign the email.
Try again. If failure persists, waitan hour or so
for the network to clear.
Specified recipient email address should be a
valid email address.
Check the Network connection.
Specify the correct login name and password.
Enable the SMTP Sever authentication.
Check the Network connection.
Specify the correct SMTP server and port.
Specify the correct DNS.
Specify the correct DNS domain.
Try removing the group mail association and
then remove this entry
Try removing the group mail association and
then remove this entry
You must enter addresses into the Address
book before trying to use it.
If address book is full then you must delete
unused address before trying to add new
addresses.
Error Message Description Solution
6.7.3 Scan-To-Email Error Message (Network Option Only)