Solving other problems
231
9. Troubleshooting
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
Possible cause
Solution
The PostScript file cannot be
printed
The PostScript driver may not be installed
correctly.
•
Install the PostScript driver.
•
Print a configuration page and verify that the PS version is available for
printing.
•
If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the PostScript driver properties, select the
Device Options
tab, and set the
tray option.
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
Summary of Contents for ProXpress M458x Series
Page 186: ...Redistributing toner 186 9 Troubleshooting ...
Page 188: ...Replacing the toner cartridge 188 9 Troubleshooting 1 Toner cartridge ...
Page 189: ...189 9 Troubleshooting Replacing the imaging unit 2 Imaging unit ...
Page 190: ...Replacing the imaging unit 190 9 Troubleshooting ...
Page 195: ...Clearing jams 195 9 Troubleshooting 5 In the multi purpose tray ...
Page 197: ...Clearing jams 197 9 Troubleshooting ...
Page 201: ...Clearing jams 201 9 Troubleshooting 8 In the duplex unit area ...
Page 268: ...Regulatory information 268 11 Appendix 29 China only ...