Samsung ProXpress M458x Series User Manual Download Page 208

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9. Troubleshooting

Understanding display messages

Messages appear on the display screen to indicate the machine’s status or

errors. Some error messages are shown with graphics to help you troubleshoot

problem. Refer to the tables below to understand the messages and their

meaning, and correct the problem, if necessary. Messages and their

explanations are listed in alphabetical order.

•

If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call for service.

•

When you call for service, provide the service representative with the
contents of display message.

•

Some messages may not appear in the display depending on options or
models.

•

[tray number] indicates the tray number.

•

[media type] indicates the media type.

•

[media size] indicates the paper size.

•

[error number] indicates the error number.

Message

Meaning

Suggested solutions

Did not supply enough
toner. Remove seal tape
of toner cartridge or
shake it. Call for service if
the problem persists

The machine cannot
detect a toner
cartridge. Or the seal
tape was not removed
from the toner
cartridge.

Remove the sealing tape
from the toner cartridge.
Refer to Quick Install
Guide.

End of life. Replace with
new imaging unit

The indicated imaging
unit has reached its
estimated imaging

unit life

Replace the imaging unit
with a Samsung-genuine
imaging unit (see
"Replacing the imaging
unit" on page 189).

End of life. Replace with
new toner cartridge

The indicated toner
cartridge has reached
its estimated cartridge

life

Replace the toner
cartridge with a Samsung-

genuine toner cartridge

(see "Replacing the toner
cartridge" on page 187).

Engine System Failure
[error number]. Turn off
then on.

There is a problem in
the engine system.

Turn the machine off and
back on again. If the
problem persists, call for
service.

Engine Failure [error
number].

Call for service if the
problem persists.

Fan Failure: [error
number]. Turn off then
on. Call for service if the
problem persists.

There is a problem in
the fan system.

Turn the machine off and
back on again. If the
problem persists, call for
service.

Front door is open. Close
it.

The door is not
securely latched.

Close the door until it locks
into place.

Message

Meaning

Suggested solutions

Summary of Contents for ProXpress M458x Series

Page 1: ...oncerning installation basic operation and troubleshooting on Windows ADVANCED ADMINISTRATOR S GUIDE This administrator s guide provides advanced information for administrator s to use and manage the machine Some features may not be available depending on model or country ...

Page 2: ...42 2 Media and Tray Loading originals 45 Selecting print media 49 Loading paper in the tray 50 Printing on special media 55 Setting the paper size and type 59 Selecting an output location 61 3 Printing Printer driver features 63 Basic printing 64 Opening printing preferences 66 Using special print features 74 Using direct printing utility 82 Changing the default print settings 84 Setting your mach...

Page 3: ...nderstanding the address screen 143 Using the control panel 145 Using SyncThru Web Service 149 8 Management Tools Accessing management tools 158 SyncThru Web Service 159 Easy Capture Manager 166 Samsung AnyWeb Print 167 Easy Eco Driver 168 Using Samsung Easy Document Creator 169 Using Samsung Easy Printer Manager 170 Using Samsung Printer Status 173 Using Samsung Printer Experience 175 Using Box 1...

Page 4: ...cessories Ordering supplies and accessories 233 Available consumables 234 Available accessories 235 Available maintenance parts 236 Installing accessories 237 Checking replaceable s lifespan 241 Using a USB Drive device 242 11 Appendix Specifications 247 Regulatory information 257 Copyright 269 ...

Page 5: ...ful to know 13 About this user s guide 14 Safety information 15 Machine overview 20 Control panel overview 23 Connecting a network cable 24 Turning on the machine 25 Understanding the LEDs 26 Display screen and useful menu 29 Understanding the pop up keyboard 38 Installing the driver locally 39 Reinstalling the driver 42 ...

Page 6: ...ou to easily edit and print whatever you captured using the Print Screen key on the keyboard Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine s status and allows you to customize the machine s settings Samsung Easy Document Creator is an application to help users scan compile and save documents in multiple formats including epub format Thes...

Page 7: ...ize your documents with words such as Confidential You can print in various operating systems Your machine is equipped with a USB interface and or a network interface Support XOA applications The machine supports XOA custom applications Regarding the XOA custom applications please contact your XOA custom application provider ...

Page 8: ...tware You can install the printer driver and software when you insert the software CD into your CD ROM drive For windows select the printer driver and software in the Select Software to Install window Operating System M458x series Windows Mac Linux Unix Software M458x series SPL printer driver PCL printer driver PS printer drivera XPS printer drivera ...

Page 9: ...Web Printa Samsung Easy Document Creator Easy Capture Manager SyncThru Web Service SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver a Download the software from the Samsung website and install it http www samsung com find your product Support or Downloads Before installing check whether your computer s OS support the software Software M458x series ...

Page 10: ...net 10 100 1000 Base TX wired LAN Network Interface 802 11b g n wireless LANa Google Cloud Print AirPrint Wireless NFC kit Eco printing Duplex 2 sided printing USB Drive deviceb Memory module Optional tray SCF Short Stand Document Feeder Dual Scan Document Feeder DSDF Automatic Document Feeder ADF ...

Page 11: ...ures by model Fax Multi send Delay send Duplex send Secure receive Duplex print Scan Scanning to email Scanning to SMB server Scanning to FTP server Scan to PC Scan to USB Duplex scan Features M458x series ...

Page 12: ...Watermark Stamp N up Erase Edge Overlay Image Shift Duplex copy a Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine b You can only print files stored on a USB Drive device Features M458x series ...

Page 13: ... on Turn the product off and on again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the LEDs on page 26 A paper jam has occurred Open and close the cover see Front view on page 21 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly Printouts are blurry The toner level might be low or uneven Shake the tone...

Page 14: ...s options or model you purchased The screenshots some menus in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to...

Page 15: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 16: ...ctric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It can...

Page 17: ...gestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 lbs 40kg 88 18 lbs lift with 2 people If the machine weighs more than 40...

Page 18: ...inish performance and could result in electric shock or fire The machine should be connected tothe power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene paint...

Page 19: ...n be dangerous if inhaled or ingested Using recycled consumables such as toner can cause damage to the machine In case of damage due to the use of recycled consumables a service fee will be charged For consumables that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the consumables follow the instructions for disposal Refer to ...

Page 20: ...ts may change depending on the circumstances Machine Imaging unit Power cord Quick installation guide Software CDa a The software CD contains the print drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 21: ...y 15 Push release of Multi purpose tray 4 Dual scan document feeder output tray 14 Multi purpose tray 5 Control panel 16 Front cover release button 6 Control board cover 17 Output tray 7 Front cover 18 Output support tray 8 Handle 19 USB Drive device port 9 Optional traya 20 Scanner glass 10 Stand 21 Scanner lid 11 Paper level indicator 22 Control panel unlock button a Optional feature ...

Page 22: ...1 Toner cartridge 2 Imaging unit 3 Multi purpose support tray 4 Paper width guides on a multi purpose tray 1 Wireless NFC kita port cover a Optional feature 6 Network port 2 Rear cover handle 7 EDI port for card reader 3 Rear cover 8 USB port 4 Extension telephone socket EXT 9 Power switch 5 Telephone line socket LINE 10 Power receptacle ...

Page 23: ...wn the control panel The unlock button is located on the top side of the control panel 1 Display screen Shows the current machine status and prompts during an operation You can set menus easily using the display screen 2 a Power LED Shows the power status of your machine b Power Wakeup button Turn the power on or off When the blue LED is on the machine is powered on and you can use it If you turn ...

Page 24: ...24 1 Introduction Connecting a network cable This machine has a bulit in network interface card You can connect your machine to a network using a network cable ...

Page 25: ... You can also turn the machine on pressing the Power Wakeup Some parts inside of the machine may be hot when power is on or after printing Be careful not to burn yourself when working inside the machine Do not disassemble the machine when it is turned on or plugged in Doing so may give you an electric shock If you turn the machine off directly using the power switch it could cause the hard disk pr...

Page 26: ...guideline from the computers Samsung Printer Status program window If the problem persists call a service representative 15 Status LED Status Description Off The machine is off line The machine is in power save mode Blue On The machine is on line and can be used Blinking Fax The machine is sending or receiving faxes Copy The machine is copying documents Scan The machine is scanning documents Print...

Page 27: ...imated cartridge lifea It is recommended to replace the imaging unit Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes its original task The toner cartridge or imaging unit is near the end of its lifea Order a new toner cartridge or imaging unit You can temporarily improve print quali...

Page 28: ...lay screen Follow the instructions in the message or refer to the troubleshooting chapter If the problem persists call for service Status Description Off The machine is off line Blue On The machine is on line and can be used Blinking The machine is in power save mode When data is received or any screen is pressed it switches to on line automatically ...

Page 29: ...nd hold Lightly touch and hold your finger to the screen For example Touch and hold a widget on the home screen to move it Touch and hold on a field to display a pop up menu of options Swipe Lightly drag your finger across the screen For example Swipe up or down on a home screen or menu to scroll it Panning Touch and hold an icon and then tilt the device left or right For example Use panning to mo...

Page 30: ...en images in this user guide may differ from your machine depending on its options or model Depending on authentication settings a machine s users may need to enter an ID and password If this is enabled the machine can only be used by a user with an authorized ID and password on the machine Contact the machine s administrator Navigating the home screens Themachineinitiallyhasthreehomescreens Youca...

Page 31: ...n home screen 2 Touch and hold the home screen to view a list of available shortcuts to select from Set wallpaper Home Screen Set the wallpaper for the Home Screen Login Screen Set the wallpaper for the Login Screen To use this feature you may need to log in as an administrator Home and Login Screens Set the wallpaper for both screens To use this feature you may need to log in as an administrator ...

Page 32: ...ed applications that reside on your widgets tab and on any page of the home screen Unlike shortcuts a widget appears as an on screen application Adding a widget 1 Tap the icon to go to the main home screen 2 Tap the icon and tap the Widget tap at the top of the screen 3 Scroll through the list and locate your desired widget 4 Touch and hold the widget icon This creates a copy of the widget and ope...

Page 33: ...a of the screen and then select Set wallpaper option 2 Tap one of the following options in the window that appears Home Screen Set the wallpaper for the Home Screen Login Screen Set the wallpaper for the Login Screen To use this feature you may need to log in as an administrator Home and Login Screens Set the wallpaper for both screens To use this feature you may need to log in as an administrator...

Page 34: ...n you tap Job Status from the home screen or Apps the screen lists Current Job Completed Job Secure Print Secure Fax and Active Notice Current Job Displays a list of jobs in progress and pending Completed Job Displays a list of the completed jobs including information about jobs in which an error has occurred Secured Print Fax Displays a list of secured jobs For secured print you need to enter the...

Page 35: ...Counter on page 35 Command keys Understanding the Counter menu Total Usage Each category shows the usage count by job types Print Copy Fax Print Report Total All Tap and select Send Usage Shows the count of Send Email SMB FTP USB PC Others jobs Fax Send Usage PSTN Shows the count of Fax Send Usage User Usage Login user only Each category shows the printing usage by user Button Name Description Qui...

Page 36: ...the menus and functions available in the machine Use the pane on the left side of the screen to navigate the Help app You can also select the headings below each section to browse the help topics 1 Tap Help from the home screen or Apps The Help screen is displayed 2 Select a topic and follow the built in navigation Click the Help from the home screen or quick menu and then click on any option you ...

Page 37: ...ifies whether or not the machine sends information about your usage to the Box or another destination You can also specify where your usage information is sent Send Feedback The Send Feedback setting specifies whether or not the machine sends information about your usage to the manufacturer Sending feedback helps the manufacturer improve the machine through updates or patches Button Name Descripti...

Page 38: ...ea the keyboard pops up on the screen The keyboard initially shows lowercase letters Shift key Tap this key to enter one upper case letter Tap this key twice to toggle caps lock Symbol Numeric Mode Tap this key to enter numbers symbols and emoticons ABC Mode Tap this key to return the keyboard layout to the default letter keys Use the Shift key to toggle between lower case and upper case letters S...

Page 39: ...connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe re...

Page 40: ...oad from the Samsung website www samsung com find your product Support or downloads If you want to install Samsung s printer management tools you need to install them using the supplied software CD 1 Make sure that your computer is connected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically ...

Page 41: ...must log in as a super user root to install the machine software If you are not a super user ask your system administrator 1 Make sure that the machine is connected to your computer and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If y...

Page 42: ...instructions in the window 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 39 From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on 2 Click on the Uninstall Samsung Printer Software tile in the Start screen 3 Follow the inst...

Page 43: ...tall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax 31 Linux If the printer driver does not work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute uninstall sh command If you re ...

Page 44: ... on how to load originals and print media into your machine This chapter includes Loading originals 45 Selecting print media 49 Loading paper in the tray 50 Printing on special media 55 Setting the paper size and type 59 Selecting an output location 61 ...

Page 45: ...als You can get the best scan quality especially for colored or gray scaled images Make sure that no originals are in the document feeder If an original is detected in the document feeder the machine gives it priority over the original on the scanner glass Preparing originals Do not load paper larger than 216 x 356 mm 8 5 x 14 inches Make sure any glue ink or correction fluid on the paper is compl...

Page 46: ...on the printout Always keep it clean If you are copying a page from a book or magazine lift the DSDF until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm 1 inch start copying with the lid open Be careful not to break the scanner glass You may get hurt Do not put hands on the scanner glass while closing the DSDF The DSDF may fall on your ha...

Page 47: ... Torn paper Remove all staples and paper clips before loading Make sure any glue ink or correction fluid on the paper is completely dry before loading Do not load originals that include different sizes or weights of paper Do not load booklets pamphlets transparencies or documents with other unusual characteristics Using the document feeder you can load up to 50 sheets of paper 75 g m2 20 lb bond f...

Page 48: ...Loading originals 48 2 Media and Tray 3 Adjust the document width guides to the paper size Dust on the DSDF glass may cause black lines on the printout Always keep the glass clean ...

Page 49: ...affects how crisp the printing looks on the paper Some print media may meet all of the guidelines in this user s guide and still not produce satisfactory results This may be the result of the sheets characteristics improper handling unacceptable temperature and humidity levels or other variables over which cannot be controlled Before purchasing large quantities of print media ensure that it meets ...

Page 50: ...m2 20 lb bond You can purchase an optional tray see Available accessories on page 235 Using photographic paper or coated paper may cause problems that require repairs Such repairs are not covered by the warranty or service agreements 1 Pull out the tray 2 Squeeze the paper width guide and pull it to the end of the tray 1 Paper width guide 3 Squeeze the paper length guide and pull it to the end of ...

Page 51: ...rting paper into the tray squeeze the paper width guides and slide them to the desired paper size marked at the bottom of the tray Do not push the paper width guide too far causing the media to warp If you do not adjust the paper width guide it may cause paper jams Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be wrinkled ...

Page 52: ...ification see Print media specifications on page 249 and then try placing one sheet at a time in the multi purpose tray see Printing on special media on page 55 5 Multi purpose tray The multi purpose tray can hold special sizes and types of print material such as postcards note cards and envelopes Tips on using the multi purpose tray Load only one type size and weight of print media at a time in t...

Page 53: ...lopes and labels before loading them into the multi purpose tray 1 Open the multi purpose tray and open the extension if necessary 2 Flex or fan the edge of the paper stack to separate the pages before loading originals 3 Load the paper 4 Squeeze the multi purpose tray paper width guides and adjust them to the width of the paper Do not force too much otherwise the paper will bend resulting in a pa...

Page 54: ...Loading paper in the tray 54 2 Media and Tray 5 When you print a document set the paper type and size for the multi purpose tray See Setting the paper size and type on page 59 ...

Page 55: ... to print on labels select Labels for Paper Type When using special media we recommend you feed a piece of paper at a time Check the maximum input number of media for each tray see Print media specifications on page 249 Supported Blank Not supported The media types are shown in the Printing Preferences This paper type option allows you to set the type of paper to be loaded in the tray This setting...

Page 56: ...ing operation Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Do not use envelopes with clasps snaps windows coated lining self adhesive seals or other synthetic materials Do not use damaged or poorly made envelopes Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope 1 Acceptable 2 Unacceptable Envelopes...

Page 57: ...lie flat with no more than 13 mm 0 5 inches of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels th...

Page 58: ...e should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F Preprinted paper ink must be non flammable and sho...

Page 59: ...window Paper tab Paper Type see Opening printing preferences on page 66 After loading paper in the paper tray set the paper size and type using the display screen 10 Tray Settings To change detailed tray settings tap Settings Tray Settings and select the tray and options you want on the display screen Tray 1 MP Tray You can set the Paper Size and Paper Type Tray 2 You can set the Paper Size and Pa...

Page 60: ...option is inactivated the machine waits until the required size paper is loaded in the tray Paper Substitution When the requested paper for a print job is not available in the tray this feature allows you to substitute similar paper size For example if the requested letter sized paper is not available in the tray this machine substitutes A4 for the requested paper When the paper is substituted som...

Page 61: ...dren near it The machine sends output to the output tray by default The printed pages stack on the output support and the output support will help the printed pages to align Open the output support If paper coming out of the output try has problems such as excessive curl try printing to the rear cover The rear cover can only hold one piece of paper at a time do not let the papers stack on the rear...

Page 62: ...er features 63 Basic printing 64 Opening printing preferences 66 Using special print features 74 Using direct printing utility 82 Changing the default print settings 84 Setting your machine as a default machine 85 Printing to a file PRN 86 Mac printing 87 Linux printing 89 Unix printing 91 ...

Page 63: ... PCL PSa b XPSbc PSb Windows Mac Linux Unix Machine quality option Poster printing Multiple pages per sheet Booklet printing Fit to page printing Reduce and enlarge printing Different source for first page Cover page options Raster compression PCL only Output options Watermark Overlay PCL only Double sided printing duplex a The PostScript driver is recommended for best print image quality from Pos...

Page 64: ...ion you are using 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the printer features provided by your printer driver click Properties or Preferences in the application s Print window to change ...

Page 65: ...queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can cancel the print job with the Cancel Print from the computers Samsung Printer Status program window see Using Samsung Printer Status on page 173 ...

Page 66: ...e machine s setting or environment 1 Open the document you want to print 2 Select Print from the File menu 3 Select your printer driver from the Select Printer list 4 Click Properties or Preferences The screenshot may differ depending on model You can apply Eco features to save paper and toner before printing see Easy Eco Driver on page 168 You can check the machine s current status pressing the P...

Page 67: ...tions This option allows you to select various ways to layout your document SinglePagePerSide Thisoptionisabasiclayoutoption Thisoptionallows you to print a page on one side of a paper Multiple Pages Per Side See Printing multiple pages on one sheet of paper on page 74 Poster Printing See Printing posters on page 74 Booklet Printing See Printing booklets on page 75 Page Border This option allows y...

Page 68: ...ument to a selected paper size on page 77 Percentage This option allows you to change the size of a page s contents to appear larger or smaller on the printed page by typing in a percentage you want see Change the size by percentage of your document on page 77 Source Make sure that Source is set to the corresponding paper tray Use MP Tray when printing on special materials such as envelopes and tr...

Page 69: ...Black to print in solid black regardless of the color it appears on the screen Graphic Controller It allows user to emphasize edges of texts and fine lines for improving readability and align each color channel registration in color printing mode Toner Save The Toner Save setting allows the user to save printing toner when printing a draft version of a document Select Off to print in normal mode a...

Page 70: ...transmits it to the machine This feature protects the printing information to prevent your data from being comprised on your network Job Encryption feature is enabled only when the hard drive is installed The hard drive is used to decrypt the printing data Job Accounting This option allows you to print with the given permission User permission If you check this option only users with user permissi...

Page 71: ...while the Eco Options in the printer driver are disabled If you need to change the print settings click Passcode and enter the password or contact your administrator Result Simulator Result Simulator shows the result of reduced emission of carbon dioxide used electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the tota...

Page 72: ...lect this setting to save a document in the mass storage device without printing Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device and then prints it from the mass storage device queue decreasing the computer...

Page 73: ...tab 2 Enter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and cli...

Page 74: ...er you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access Printing Preferences see Opening printing preferences on page 66 2 Click the Basic tab select Multiple Pages per Side in the Type drop down list 3 Select Page Border to print a border around each page on the sheet 4 Select the number of pages you want to print per sheet 2 4...

Page 75: ...feature prints your document on both sides of a paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet 1 To change the print settings from your software application access the Printing Preferences see Opening printing preferences on page 66 2 Click the Basic tab select Booklet Printing from the Type drop down list 3 Click the Advanced button Then s...

Page 76: ...n page 66 2 Click the Basic tab 3 From the Double Sided Printing section select the binding option you want Printer Default If you select this option this feature is determined by the setting you ve made on the control panel of the machine This option is available only when you use the PCL printer driver None Disables this feature Long Edge This option is the conventional layout used in bookbindin...

Page 77: ...this feature when you select a size of paper from the Output Size 5 Select the Source and Type 6 Click OK or Print until you exit the Print window 17 Fitting your document to a selected paper size This printer feature allows you to scale your print job to any selected paper size regardless of the document size This option can be useful when you want to check fine details on a small document 1 To c...

Page 78: ...print settings from your software application access Printing Preferences see Opening printing preferences on page 66 2 Click the Advanced tab and select the desired watermark from the Watermark drop down list Watermark Message Allows users to enter the watermark which is the user want to print Image file Allows users to load the watermark image which is the user want to print Watermarkname Allows...

Page 79: ...ermark drop down list Editing a watermark 1 To change the print settings from your software application access Printing Preferences see Opening printing preferences on page 66 2 Click the Advanced tab select Edit from the Watermark drop down list 3 Selectthewatermark youwanttoeditfromtheCurrentWatermarkslist and change the watermark message and options 4 Click Update to save the changes 5 Click OK...

Page 80: ...verlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when printed as an overlay 2 To save the document as an overlay access Printing Preferences see Opening printing preferences on page 66 3 Click the Advanced tab and select Create from the ...

Page 81: ... the Overlay List box 6 If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm your wish to print an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document 7 Click OK or Print until you exit the Print...

Page 82: ...ds a PDF file directly to your machine to print without having to open the file It sends data through the Windows spooler using the port of the printer driver It only supports PDF format To install this program Download the software from the Samsung website then unpack and install it http www samsung com find your product Support or Downloads 21 Printing There are several ways you can print using ...

Page 83: ...t click on the PDF file you wish to print and select Direct Printing The Direct Printing Utility window appears with the PDF file is added 2 Select the machine you wish to use 3 Customize the machine settings for your needs 4 Click Print The selected PDF file is sent to the machine ...

Page 84: ...008 Vista select Control Panel Hardware and Sound Printers For Windows 7 8 select Control Panel Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 8 or Windows Server 2008 R2 from context menus select Printing preferences If Printing...

Page 85: ...8 Vista select Control Panel Hardware and Sound Printers For Windows 7 8 select Control Panel Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Select your machine 4 Right click your machine and select Set as Default Printer For Windows 7 or Windows Server 2008 R2 if Set as default printer has a you can select other printer drivers connected to th...

Page 86: ...x at the Print window 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file name If you type in only the file name the file is automatically saved in My Documents Documents and Settings or Users The saved folder may differ depending on your operating system or the application you are using ...

Page 87: ...printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following 25 Printing multiple pages on one sheet You can print more t...

Page 88: ...ars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on...

Page 89: ... in each tab if necessary 8 Click Print Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing see Features by model on page 8 29 Printing files You can print text image pdf files on your machine using the standardCUPS directly from the command line interface The CUPS lp or lpr utility ...

Page 90: ...Linux printing 90 3 Printing 3 Change default printing options or connection type 4 Click Apply button ...

Page 91: ...copies are needed in Number of Copies To take advantage of the printer features provided by your printer driver press Properties 5 Press OK to start the print job 32 Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties The following hot keys may also be used H for Help O for OK A for Apply and C for Cancel ...

Page 92: ...ution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to points...

Page 93: ...4 Copying This chapter gives you step by step instructions for copying documents This chapter includes Understanding the copy screen 94 Basic copying 103 Quick copying 104 ID card copying 105 ...

Page 94: ... fixed on the right side of screen When an app is launched the virtual hard keys are shown If the screen is touched the virtual hard keys always appear If the touched the virtual hard keys are hidden and shown Button Name Description Quick Menu Open the quick menus Search Search for a desired menu or app My Program Add an app to my program list Sub menu Action overflow Open the sub menu Set the nu...

Page 95: ...ar This feature allows you to print dark images lighter or light images darker Button Name Description Setting History View changed options list Preview for status Shows the job preview Preview for play Scans for job Preview edit mode Preview edit mode appears when you tap the play button in the preview pane Adjust the prescanned image with operation functions such as rotate and crop Some features...

Page 96: ...ter ensuring that the copy is perfect tap the Start button to print the rest of the copies ID Copy Allows you to copy both sides of a two sided original onto one sheet of paper This feature is helpful for copying originals with important information on both sides such as driver s licenses Save to Box Allows you to save scanned originals to the hard disk drive in the machine You can then print thes...

Page 97: ... Feedback Allows you to send feedback about the current send job If you want to receive sending job by email you can set from My page app see Understanding the My Page menu on page 37 To use this feature you may need to log in as an administrator see Log in on page 280 Setting options The Copy tab provides two sections The More tab provides additional sections You can customize the UI of each tab ...

Page 98: ...es between 25 to 400 Other preset values Reduces or enlarges the copy to a preset value The icons on the right side of the column indicate the presets to use when copying to a different paper size Finishing You can set the print output options Sets the machine to sort the copy job For example if you make 2 copies of a 3 page original one complete 3 page document will print followed by a second com...

Page 99: ... sheet of paper Off Disable this feature N Up Copies the specified number of pages from the original onto one sheet of paper Orientation You can select the direction in which information is copied on a page Booklet The machine automatically prints on one or both sides of the paper which are then folded to produce a booklet with all pages in the correct sequence The machine will also reduce and cor...

Page 100: ...poster size document This copy feature is available only when you place originals on the scanner glass Image Repeat This option prints several copies of the original image on the same side of a single page If you have other original in the DSDF all other original images get printed the same way Off Disables this feature Auto Repeat The number of images is automatically determined by the original i...

Page 101: ...nal without any edges or margins Off Disables this feature Border Erase Erase an equal amount of edges from all copies Hole Punch Erase Erase hole punch marks from the left edge of copies Image Shift Topreventimagesfromoverlappingwithpunchholes staples andothermarks you can move an image s position Off Disables this feature Auto Center Automatically position at the center of the paper Custom Shift...

Page 102: ...d Density Allows you to adjust the density of the background in the scanned image This feature is useful when scanning originals that have turned yellow from age or originals with a dark background Backside Image Allows you to erase any text or images that show through from the other side of the original You can use this feature to ensure that your scanned output is clearly legible Mirror Image Th...

Page 103: ...on the scanner glass and close the DSDF see Loading originals on page 45 3 Adjust the settings on the Copy tab and More tab 4 Enter the number of copies desired on the numeric keypad or button on the control panel if necessary 5 Tap Start from the control panel to begin copying To cancel the current copy job tap Stop tap Job Status on the control panel Then delete the job you want see Job Status o...

Page 104: ...DF or place a single original face down on the scanner glass and close the DSDF see Loading originals on page 45 3 Adjust the settings Paper Source Reduce Enlarge Original Orientation Darkness Duplex N UP Collation 4 Enter the number of copies desired on the numeric keypad or button on the control panel if necessary 5 Tap Start on the control panel to begin copying To cancel the current copy job t...

Page 105: ...item such as business card The original must be placed on the scanner glass to use this feature 1 Tap ID Copy from the home screen or Apps 2 If necessary adjust the settings for each copy such as Print Layout Original Size Paper Source Adjust to Paper Size and Align Follow the instructions on the control panel 3 Place the front side of an original facing down on the scanner glass where arrows indi...

Page 106: ...the scanner glass where arrows indicate as shown Then close the scanner lid 6 Tap Your machine begins scanning the back side If you do not press the button only the front side will be copied If the original is larger than the printable area some portions may not be printed ...

Page 107: ...ictures and text into digital files that can be stored on your computer This chapter includes Understanding the Scan Send screen 108 Basic scan 116 Scanning with TWAIN enabled software 117 Using Samsung Easy Document Creator 118 Mac scanning 120 Linux scanning 121 ...

Page 108: ...options are grouped by feature so that you can configure the job easily If want to go home tap the home button Click the Help from the home screen or quick menu and then click on any option you want to know about 1 Send tab Command keys Button Name Description Quick Menu Open the quick menu Address book Open your saved address book Fax Send a fax My Program Add an app to my program list Sub menu A...

Page 109: ...p see Understanding the My Page menu on page 37 Administrators can also set the default destination in the sub menu Action overflow Send Settings Me Setting You must log in to use your Me destination If you do not log in then the machine sends the copy to the Me destination specified by the administrator Button Name Description Button Name Description Reset Reset to app default configuration On Ho...

Page 110: ... has 8 bits Selecting the original type Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job Text Use if the original is mostly text and very few or no images Text Photo Use if the original is a mix of text and images Photo Use if the original is mostly or exclusively images Sub menu Action overflow Add to my program Add an app to my progr...

Page 111: ...d send it to a destination The scanned document is sent as an image file Tap this option in the sub menu action overflow menu to scan and attach a file to the current message Filing Policy The Filing Policy setting specifies how the machine handles name conflicts when saving files Print Confirmation Report You can use this feature to get confirmation on executed Scan Send destination s successfull...

Page 112: ...figuration option Send Sub menu action overflow UI Configuration Some menus are disabled If so it is not available to your machine Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Click the Help from the home screen or quick menu and then click on any option you want to know about Add Destination Tap to add a recipient s email addre...

Page 113: ...taining fine details This option is only available if the receiving machine also supports Super Fine resolution Ultra Fine Recommended for originals containing extremely fine details This option is only available if the receiving machine also supports Ultra Fine resolution Book Scan Use this feature to scan a book If the book is too thick lift the DSDF until its hinges are engaged by the stopper t...

Page 114: ...l Size Use this option to set the actual paper size of the originals Mixed Size Automatically detect the size of original if the original uses a combination of different paper types Customsize If you need to set a custom value for a special size of paper use the arrows to set the required size Original Orientation Use this option to set the orientation of the original Upright Images The original i...

Page 115: ...t the contrast to make the scanned output crisper or smoother You can use this feature to improve the quality of an image or increase the readability of text Background Adjustment This option allows you to compensate for originals that contain color in the background such as newspapers or catalogs You can use the options in this menu to make the copies easier to read Background Density Allows you ...

Page 116: ...g Add Destination Me Address book Email SMB FTP Box or USB You can send scanned documents to Email Fax FTP or SMB addresses through the Address book The Email Fax FTP or SMB icons appear next to the contact s name in the Address book When you select a name the first icon is selected by default To send documents to multiple destinations select the icons for each of the destinations 5 Tap Start from...

Page 117: ...low to scan with TWAIN compliant software 1 Make sure that the machine is connected to your computer and powered on 2 Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF see Loading originals on page 45 3 Open an application such as Adobe Photoshop 4 Open the TWAIN window and set the scan options 5 Scan and save your scanned images ...

Page 118: ...with the flatbed scanner SNS Upload Use to quickly and easily upload scanned images or existing images to a variety of social networking sites SNS E Book Conversion Use to scan multiple documents together as one e book or combine existing files into an e book Plug in Scan and fax directly from the Microsoft Office program Click Help in the upper right corner of the window then click on any option ...

Page 119: ...end Scanning 9 Click Save to save the scanned image Send to email the scanned image or Share to upload the scanned image If there is room on the scanning glass you can scan more than one item at a time Use the tool to define multiple selection areas ...

Page 120: ...d machine 1 Make sure that your machine is connected to a network 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 45 3 Start Applications and click Image Capture 4 According to OS follow steps below For 10 5 Click Devices Browse Devices on Menu bar Make sure that Connected checkbox is checked beside your...

Page 121: ...an application such as xsane or simple scan If it s not installed please install it manually to use scan features For example you may use yum install xsane for rpm package systems and apt get install xsane for deb package systems to install xsane 3 Select your device from the list and set the scan options to apply 4 Click the Scan button ...

Page 122: ...This guide gives you information about using your machine as a fax machine This chapter includes Preparing to fax 123 Using a fax in your computer 124 Understanding the fax screen 126 Sending a fax 135 Receiving a fax 137 ...

Page 123: ... If you use internet services DSL ISDN VolP you can improve the connection quality by using a micro filter A micro filter reduces noise and improves connection quality Since a DSL micro filter is not provided with the machine contact your internet service provider 1 Line port 2 Micro filter 3 DSL modem Telephone line Before you send or receive a fax you must connect the supplied cord to the wall j...

Page 124: ...ient s fax number and set any options if necessary For more information about Samsung Network PC Fax click Help 6 Click Send 2 Checking a sent fax list Windows You can check a sent fax list on your computer From the Start menu click Programs or All Programs Samsung Printers Network PC Fax Fax Transmission History Then the Fax Journal appears with the fax list you have sent For more information abo...

Page 125: ...ntly used fax numbers you can also use Addresses by pressing the button 7 If necessary enter the access code in Dialing Prefix 8 If necessary check Use Cover page to send the fax with a cover page 9 Enter the subject and message of the fax job 10 Click Fax 11 The Fax Queue icon appears on your Mac dock Click the icon to see the status of the fax job You can also delete hold pause and resume jobs f...

Page 126: ...creen Click the Help from the home screen or quick menu and then click on any option you want to know about You can set the general options see Setting options on page 112 4 Send tab Command keys Button Name Description Quick Menu Open the quick menu Address book Open your saved address book Fax Send a fax My Program Add an app to my program list Sub menu Action overflow Open the sub menu ...

Page 127: ...e Understanding the My Page menu on page 37 Administrators can also set the default destination in the sub menu Action overflow Send Settings Me Setting You must log in to use your Me destination If you do not log in then the machine sends the copy to the Me destination specified by the administrator Button Name Description Button Name Description Reset Reset to app default configuration On Hook W...

Page 128: ... 8 bits Selecting the original type Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job Text Use if the original is mostly text and very few or no images Text Photo Use if the original is a mix of text and images Photo Use if the original is mostly or exclusively images Sub menu Action overflow Add to my program Add an app to my program l...

Page 129: ...nd it to a destination The scanned document is sent as an image file Tap this option in the sub menu action overflow menu to scan and attach a file to the current message Filing Policy The Filing Policy setting specifies how the machine handles name conflicts when saving files Print Confirmation Report You can use this feature to get confirmation on executed Scan Send destination s successfully or...

Page 130: ...ration option Send Sub menu action overflow UI Configuration Some menus are disabled If so it is not available to your machine Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Click the Help from the home screen or quick menu and then click on any option you want to know about Add Destination Tap to add a recipient s email address o...

Page 131: ...ginals containing fine details This option is only available if the receiving machine also supports Super Fine resolution Ultra Fine Recommended for originals containing extremely fine details This option is only available if the receiving machine also supports Ultra Fine resolution Book Scan Use this feature to scan a book If the book is too thick lift the DSDF until its hinges are engaged by the...

Page 132: ...ze Use this option to set the actual paper size of the originals Mixed Size Automatically detect the size of original if the original uses a combination of different paper types Customsize If you need to set a custom value for a special size of paper use the arrows to set the required size Original Orientation Use this option to set the orientation of the original Upright Images The original is in...

Page 133: ...e scanned output crisper or smoother You can use this feature to improve the quality of an image or increase the readability of text Background Adjustment This option allows you to compensate for originals that contain color in the background such as newspapers or catalogs You can use the options in this menu to make the copies easier to read Background Density Allows you to adjust the density of ...

Page 134: ...sed addresses Groups Open a list of group addresses Contacts Open a list of your contacts Pause Pause the current job Add Contacts Add a new contact to your addresses Add To Add to the destination list Destination List Open the destination list On Hook Enable On Hook dialing When you hear the dial tone enter a fax number using the numeric keypad on the screen Send Send the fax Button Name Descript...

Page 135: ...er input box 6 Enter your fax number using the numeric keypad on the control panel 7 Tap Done 8 Tap or select other settings 7 Sending a fax 1 Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF see Loading originals on page 45 2 Tap Send from the home screen or Apps 3 Adjust the document settings in the Send tab or More tab 4 Tap an...

Page 136: ...u 1 500 can be assigned for the speed dial numbers For one digit speed dial numbers press and hold the corresponding number on the numeric keypad on the control panel For two or more digit speed dial numbers press the first digit button and hold the last number on the numeric keypad on the control panel Resending automatically If the line is busy or there is no answer when you send a fax the machi...

Page 137: ... on the answering machine If the fax machine senses a fax tone on the line the machine automatically switches to Fax mode toreceive the fax Receive start code When you receive a call on the extension phone and hear fax tones press the keys 9 on the extension phone The machine receives the fax Press the buttons slowly in sequence If you still hear the fax tone from the remote machine try pressing 9...

Page 138: ...eswhenthemachineisunattended In SecureReceive mode all incoming faxes are saved to memory 1 Tap Settings Fax Settings Secure Receive on the display screen Secure Receive mode can only be configured by a user with a registered passcode on the machine When the machine requests enter your passcode 2 Tab On to enable this feature When the machine receives a fax in this mode Print option becomes availa...

Page 139: ...amp Received Name Print the received fax information on printouts Paper Source Select a tray as the paper source 13 Forwarding faxes You can set your machine to forward sent or received faxes to email SMB FTP and so on If you are out of the office but need to receive faxes this feature may be useful 14 General fax settings You can set the default fax options Set the most frequently used fax settin...

Page 140: ... in this mode may take more time Modem Speed Set the modem speed 4 8Kbps 33 6Kbps Option Description Receive Mode Select the fax receiving mode Telephone Press On Hook Dial and then Start to receive a fax Fax Receive incoming faxes normally and immediately enter the fax reception mode Answering Machine Fax Use when an answering machine is attached to your machine Your machine answers the incoming ...

Page 141: ...Fax Printing Set options to print received faxes Fax Country Setting Select a country as default Before changing this connect a telephone line to the machine When you change the country a ping test is performed Option Description Smart Fax Diagnostics The Smart Fax feature optimizes the settings for your fax line Auto Configuration When sending and receiving faxes the machine regularly checks for ...

Page 142: ...7 Setting up an Address Book This guide gives you guidelines for the address book This chapter includes Understanding the address screen 143 Using the control panel 145 Using SyncThru Web Service 149 ...

Page 143: ...me screen or quick menu and then click on any option you want to know about You can set general options see Setting options on page 112 1 Address screen You can save frequently used fax numbers e mail addresses SMB server addresses FTP server addresses in your machine Contacts Displays the name and contact information of contacts saved in the address book Favorites Displays the name and contact in...

Page 144: ...earch Searches the names and contact information in the Contacts list Delete Contacts Delete the contacts you set Import You can import the address book saved from another MFP or same MFP Export You can export the address book saved from another MFP or same MFP Button Name Description Quick Menu Show the quick menu Search Search for a desired address Add Add a contact favorite or group Edit Select...

Page 145: ...dial tone before dialing the number In such cases you can insert a pause in the telephone number 6 Tap the SMB or FTP input boxes to enter that information of the recipient If you want a SMB or FTP server to allow anonymous connections select the Anonymous from Login Type If the SMB server you entered is not registered to any domain leave it blank or enter the computer name of the SMB server User ...

Page 146: ...field to change or delete the information or add additional fields to the contact s information 1 Tap Address book Contacts on the home screen or Apps 2 Tap the name of individual you want to edit Tap edit If you want to delete an individual address check the box of that address and tap Sub menu Action overflow Delete Contacts 3 Tap the input field for the information you want to change The pop up...

Page 147: ...appears check the boxes for the contacts you want to add and tap Done 5 To remove an individual address from the group check the box for that address and tap delete 6 Tap Done to save the information 6 Searching for address book entries You can search the addresses that are currently stored in the address book 1 Tap Address book Contacts or Groups on the home screen or Apps 2 Tap the search input ...

Page 148: ...m the address book 8 Viewing the address book You can browse for individual addresses and groups 1 Tap Address book on the home screen or Apps 2 Tap an address to see more information about it You can tap edit when viewing an address to edit its information directly or when viewing an address group to see a list of that group s members ...

Page 149: ...omain to log in to 6 Click Login 7 Click Address Book 8 Click Add 9 Enter a name to add and select a speed dial number in the General field A Speed Dial Number allows you to enter that number on the numeric keypad to dial that number quickly Check Favorite for addresses you use often You can easily find them in search results 10 Enter an email address in the Email field 11 Enter a fax number in th...

Page 150: ...example 2014 01 01 Month A sub folder is created every month using the name format YYYY MM for example 2014 01 Year A sub folder is created every year using the name format YYYY for example 2014 Create new folder only if scan output consist of several files If you select this option and multiple files are scanned the machine creates sub folders in the file folder you selected and the sent files ar...

Page 151: ...ter or click Go to access the SyncThru Web Service page 4 Click Login 5 Enter your ID and password and select a domain to log in to 6 Click Login 7 Click Address Book 8 Check the box for the address you want to edit and click Edit 9 Change the address information 10 Click Apply Click Undo to reverse any changes you entered Click Cancel to close the window without saving any changes Deleting indivi...

Page 152: ...mn header Forexample click Speed No to sort the addresses by speed dial number Click a column a second time to reverse the sort order 8 Enter a name or part of a name to search for in the search field You can search for addresses in a specific category such as Fax Number Email SMB and so on For example if you want to find a fax number click the drop down list next to and select Fax Number 9 Click ...

Page 153: ...a If you enter invalid data unexpected errors can occur Refer to the below rules for entering valid data Speed dial A number is required for each address You cannot use duplicate numbers Only numbers are allowed User Name This field is not mandatory You can enter up to 64 byte in UTF 8 in not allowed Fax This field is not mandatory You can enter up to 40 byte using numbers 0 9 and special characte...

Page 154: ...ress Book in Individual Address Book 14 Clickthearrowinthemiddle TheselectedaddressesareaddedinGroup Address Book 15 Click Apply Editing address groups in the address Book 1 Turn your networked computer on and open the web browser 2 Enter your machine s IP address as the URL in a browser Example http 123 123 123 123 3 Press Enter or click Go to access the SyncThru Web Service shows 4 Click Login 5...

Page 155: ...ox for the groups you want to delete 10 Click Delete Group Click OK when the confirmation window appears Checking address groups You can see information about address groups and add or delete individual addresses from the group in the Group Details window 1 Open a web browser from your networked computer 2 Enter your machine s IP address as the URL in the browser for example http 123 123 123 123 3...

Page 156: ... Book You can add individual addresses directly Check the addresses you want to add to Group Address Book in Individual Address Book You can delete individual addresses directly Check the addresses you want to delete and press Delete in Group Address Book ...

Page 157: ... This chapter includes Accessing management tools 158 SyncThru Web Service 159 Easy Capture Manager 166 Samsung AnyWeb Print 167 Easy Eco Driver 168 Using Samsung Easy Document Creator 169 Using Samsung Easy Printer Manager 170 Using Samsung Printer Status 173 Using Samsung Printer Experience 175 Using Box 181 ...

Page 158: ...ws 8 from the Charms select Search Apps 3 Find Samsung Printers 4 Under Samsung Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start menu Programs or All Programs For Windows 8 after installing the driver for some management tools you can access them directly fro...

Page 159: ...check its current status Change TCP IP parameters and set up other network parameters Change the printer preference Set the email notifications advising of the machine s status Get support for using the machine Upgrade machine software 2 Required web browser You need one of the following web browsers to use SyncThru Web Service Internet Explorer 6 0 or higher Chrome 4 0 or higher FireFox 3 0 or hi...

Page 160: ...rackets 4 Your machine s SyncThru Web Service website opens 4 Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you will not have access to or view the Settings tab and the Security tab 1 Click Login on the upper right of the SyncThru Web Service website A log in ...

Page 161: ...ings Shows the current settings of the machine and network Machine Information Shows the current machine settings Network Information Shows the current network settings Use this page as a reference and change the necessary settings needed for using the network Security Information Shows the current security settings of the machine and network Print Information You can print all the reports provide...

Page 162: ...g the Scan Send screen on page 108 Box You can set box related settings This feature is also available from the machine see Using Box on page 181 Address Book Setting This address book contains contacts that are available to all users You can use the address book to make contacts available to anyone who uses the machine E mail Notification When an error occurs or the consumables are running out th...

Page 163: ...n Hiding You can enable disable network features Check the features you want to enable and click Apply Restart Device You can reboot your machine Click the Restart Now button to reboot Network Security From the SyncThru Web Service select the Security tab Network Security Interface Security The Interface Security menu sets the basic policy for connected interfaces Only Print is enabled by default ...

Page 164: ...ork This feature is also available from the machine see 802 1x on page 299 User Access Control You can restrict users from accessing the machine or application You can also give specific permission for user to only use certain feature of the machine For example you can allow user A to only use print feature In this case user A will not be able to scan copy or fax with the machine Authentication Ac...

Page 165: ...rivers by selecting the Link menu Firmware Version You can check the firmware version used in the machine Check the version and update it if necessary This feature is also available from the machine see Machine Details on page 301 Application Management You can add or delete applications license If you add an application you need to activate the license of the installed application Some applicatio...

Page 166: ... only This feature may not be available depending on model or optional goods see Software on page 8 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard Now you can easily print your captured screen as captured or edited ...

Page 167: ... on model or optional goods see Software on page 8 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com find your product Support or Downloads ...

Page 168: ... as a preset How to use 1 Open a document to print 2 Open printing preference window see Opening printing preferences on page 66 3 From the Favorites tab select Eco Printing Preview 4 Click OK Print in the window A preview window appears 5 Select the options you want to apply to the document You can see the preview of the applied features 6 Click Print If you want to run Easy Eco Driver every time...

Page 169: ...s features mentioned below Image Scanning Use for scanning single or multiple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need to be saved in an editable text format Book Scanning Use for scanning books with the flatbed scanner SNS Upload Provides an easy and quick way to upload scanned image or existing images ...

Page 170: ...er interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 11 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy Printer Manager For Mac Open the Applications folder Samsung ...

Page 171: ...anging to the advanced settings switching UI refresh preference setting summary help and about The button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 172 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect your ...

Page 172: ...te scan to PC profiles Scan Activation Determines whether or not scanning is enabled on the device Basic tab Contains settings related general scan and device settings Image tab Contains settings related to image altering Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings related to when alerts will be received Email Alert Provides opt...

Page 173: ... overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is...

Page 174: ...number of toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature 3 Option You can set printing job alert related settings 4 Order Supplies You can order replacement toner cartridge s from online 5 Cancel Print or Close Cancel Print If print job is waiting in the print queue or printer cancel all user s print jobs in the print q...

Page 175: ...e if the machine is connected to a computer with an Internet connection Available for Windows 8 users only 14 Understanding the Samsung Printer Experience To open the application From the Start screen select the Samsung Printer Experience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you a...

Page 176: ...rror occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings su...

Page 177: ... you want to delete 4 Click Yes You can see that the selected printer is removed from the screen 16 Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orientation 5 Click the Print butt...

Page 178: ...ssing Stop button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your printer from the list 4 Click More settings Basic tab Basic This option allows you to choose the basic printing settings such as copies ori...

Page 179: ...he various ways to layout your documents Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential Printing This option is used for printing confidential documents You need to enter a password to print using...

Page 180: ...ti functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experien...

Page 181: ...r fax You can set a Stored Document and Stored Document feature with SyncThru Web Service If important data is stored in the Box we recommend you to backup the data regularly Samsung disclaims all responsibility for damage or loss of data caused by misuse or failure of the machine Click the Help from the home screen or quick menu and then click on any option you want to know about 19 Command keys ...

Page 182: ... or files to other storage Clear Browsing Info Clear browsing information Detail View the detail information about a folder or a file Filing Policy Select a filing policy Format Formatting files or data Button Name Description Button Name Description Forward Manage the forward data To use this feature you may need to log in as an administrator see Log in on page 280 Print Manage the stored print d...

Page 183: ...k drive in your machine The stored data can be sent to different destinations like Fax Email Server Box or USB Using multi check This function is not available in Print and Send storage Touch and hold a folder or file then change the multi check mode Creating a private folder This function is not available in Download and USB storage Public All users can access to the files Private Set up the pass...

Page 184: ...ging unit 189 Tips for avoiding paper jams 191 Clearing jams 192 Understanding display messages 208 Power and cable connecting problems 213 Solving other problems 214 If you cannot solve problems using this chapter contact your administrator or service center You can see the contact information from Settings System Contact Information This information is configured by the machine s administrator ...

Page 185: ... cases white streaks or light printing will still occur even after you have redistributed the toner IlIllustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary ...

Page 186: ...Redistributing toner 186 9 Troubleshooting ...

Page 187: ...he toner cartridge thoroughly it will increase the initial print quality Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area o...

Page 188: ...Replacing the toner cartridge 188 9 Troubleshooting 1 Toner cartridge ...

Page 189: ...189 9 Troubleshooting Replacing the imaging unit 2 Imaging unit ...

Page 190: ...Replacing the imaging unit 190 9 Troubleshooting ...

Page 191: ...rectly see Loading paper in the tray on page 50 Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media see Print media s...

Page 192: ...o avoid tearing the paper pull the jammed paper out slowly and gently 3 In tray1 Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 ...

Page 193: ...rations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 194: ...Clearing jams 194 9 Troubleshooting If you do not see the paper in this area stop and go to next step If you do not see the paper in this area stop and go to next step ...

Page 195: ...Clearing jams 195 9 Troubleshooting 5 In the multi purpose tray ...

Page 196: ...til device cools down before accessing this area Turn power off to cool the machine down Take care when removing paper from the machine Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 ...

Page 197: ...Clearing jams 197 9 Troubleshooting ...

Page 198: ...Clearing jams 198 9 Troubleshooting If you do not see the paper in this area stop and go to next step If you do not see the paper in this area stop and go to next step ...

Page 199: ...s 199 9 Troubleshooting 7 In the exit area The Fuser area is HOT please wait until device cools down before accessing this area Turn power off to cool the machine down Take care when removing paper from the machine ...

Page 200: ...Clearing jams 200 9 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 201: ...Clearing jams 201 9 Troubleshooting 8 In the duplex unit area ...

Page 202: ...Clearing jams 202 9 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 203: ...3 9 Troubleshooting 9 Clearing original document jams To prevent document jams use the scanner glass for thick thin or mixed paper originals To avoid tearing the document remove the jammed document slowly and carefully ...

Page 204: ...ner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 205: ...er Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 206: ...Clearing jams 206 9 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 207: ... scanner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Front view on page 21 ...

Page 208: ... cannot detect a toner cartridge Or the seal tape was not removed from the toner cartridge Remove the sealing tape from the toner cartridge Refer to Quick Install Guide End of life Replace with new imaging unit The indicated imaging unit has reached its estimated imaging unit lifea Replace the imaging unit with a Samsung genuine imaging unit see Replacing the imaging unit on page 189 End of life R...

Page 209: ...e the tray If the problem persists call for service Message Meaning Suggested solutions Input System Failure error number Pull tray number out and insert it There is a problem in the tray Open and close the tray If the problem persists call for service Lamp Failure error number Open the door then close it Call for service if the problem persists There is a problem in the lamp Open the door then cl...

Page 210: ...mmed during duplex printing Clear the jam see In the duplex unit area on page 201 Paper Jam inside of duplex path Paper Jam at the top of duplex path Message Meaning Suggested solutions Paper Jam in exit area Paper has jammed in the exit area Clear the jam see In the exit area on page 199 Paper Jam inside of machine Paper has jammed inside of the machine Clear the jam see In tray1 on page 192 or I...

Page 211: ... The CCD Charged Couple Device lock has been locked Unlock the CCD lock Or turn the machine off and back on again If the problem persists call for service Sensor Failure error number Turn off then on Call for service if the problem persists There is a problem in the sensor system Turn the machine off and back on again If the problem persists call for service Shake toner cartridge and then install ...

Page 212: ...e tray number cassette is pulledout Insertinsertit properly The tray is not securely latched Close the tray until it locks into place a Estimated cartridge life means the expected or estimated cartridge which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by the percentage of image area operating environment printing inter...

Page 213: ... The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power Wake Up button on the control press it Disconnect the machine s cable and reconnect it ...

Page 214: ...ted solutions Thedisplayscreendoes not show anything Adjusts the brightness of the display screen Turn the machine off and back on again If the problem persists call for service Condition Suggested solutions Paper jams during printing Clear the paper jam see Clearing jams on page 192 Paper sticks together Checkthemaximumpapercapacityofthetray see Print media specifications on page 249 Make sure th...

Page 215: ...ber pad may need to be replaced Contact a service representative Envelopes skew or fail to feed correctly Ensure that the paper guides are against both sides of the envelopes Condition Suggested solutions Condition Possible cause Suggested solutions The machine does not print The machine is not receiving power Check the power cord connections Checkthepowerswitchandthepower source The machine is no...

Page 216: ...rint and try printing the document again The machine selects print materials from the wrong paper source The paper option that was selected in the Printing Preferences may be incorrect For many software applications the paper source selection is found under the Paper tab within the Printing Preferences Select the correct paper source See the printer driver help screen see Opening printing preferen...

Page 217: ...rvice representative Condition Possible cause Suggested solutions The machine does not print PDF file correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options If the PDF file do not include the font or do hav...

Page 218: ...turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Contact a service representative The surface of the LSU part inside the machine may be dirty Clean the LSU contact a service representative The top half of the paper is printed lighter than the rest of the paper The toner might not ad...

Page 219: ...ne Cleaning the inside or contact a service representative The paper path may need cleaning Cleaning the inside or contact a service representative Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page The drum inside the printer has probably been scratched Remove the imaging unit and install a new one Contact a service representative If white vertical streaks a...

Page 220: ...vice representative Condition Suggested Solutions Background scatter Background scatter results from bits of toner randomly distributed on the printed page The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to a...

Page 221: ...uality Both high temperature and humidity can cause paper curl see Print media specifications on page 249 Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested Solutions Wrinkles or creases Ensure that the paper is loaded properly Check the paper type and quality see Print media specifications on page 249 Turn the stack of paper over in the tray A...

Page 222: ...y be installedimproperly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imaging unit and install a new one Contact a service representative If the problem persists the machine may require repair Contact a service representative Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine Turn the stack of paper over...

Page 223: ...re repair Contact a service representative Blank copies print out Ensure that the original is face down on the scanner glass or face up in the DSDF Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the stack of paper then turn it over in ...

Page 224: ...itch the printer cable with a known good cable If necessary replace the printer cable Check that the scanner is configured correctly Check scan setting in the application you want to use to make certain that the scanner job is being sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data h...

Page 225: ...being used Restart your computer and try again The machine printer cable may be improperly connected or the power may be off The scanner driver is not installed or the operating environment is not set up properly Ensure that the machine is properly connected and the power is on then restart your computer The USB cable may be improperly connected or the power may be off Condition Suggested solution...

Page 226: ... to fax Make sure that there is paper in the tray Check to see if the display shows any error message If it does clear the problem Find the optimal line for communication To check that see Smart Fax Diagnostics menu see General fax settings on page 139 The machine does not send Make sure that the original is loaded in the document feeder or on the scanner glass Check the fax machine you are sendin...

Page 227: ...rator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of each page or on other pages with a small strip of text at the top You ma...

Page 228: ...e finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsung Printer Experience is not shown when you click more settings Samsung Printer Experience is not installed Download the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Pri...

Page 229: ...y enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat Rea...

Page 230: ...rs on Ubuntu 12 04 due to the problem in standard CUPS filter pdftops Update cups filters package to version 1 0 18 to fix the problem pdftops is a part of cups filters package Unchecking the collate option in the Print Dialog does not work For some distributions GNOME Print Dialog has an issue handling the collate option As workaround set the default value of collate option to False using the sys...

Page 231: ...lexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray Open ...

Page 232: ...r includes Ordering supplies and accessories 233 Available consumables 234 Available accessories 235 Installing accessories 237 Available maintenance parts 236 Checking replaceable s lifespan 241 Using a USB Drive device 242 Available accessories may differ from country to country Contact your sales representatives to obtain the list of available accessories ...

Page 233: ...le supplies and maintenance parts See Available consumables on page 234 See Available accessories on page 235 To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 234: ...msung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty Type Average yield Part name Toner cartridgea a Declared yield value in accordance with ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media size Average continuous...

Page 235: ...onal 550a sheet tray a Plain paper 75 g m2 20 lb bond SL SCF4500 Stand You can easily move the machine using the stand with its wheels SL DSK001S When using the optional Stand you must installthefootasshownintheOptionalStand Install Guide provided with the optional Stand Otherwise the machine could fall over if on incline and cause bodily injury Wireless NFC kit This kit lets you use your machine ...

Page 236: ...odel Replacing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine To purchase maintenance parts contact the retailer where you bought the machine The replacement period for the maintenance parts is informed by the Samsung Printer Status program Or if your machine supports display screen a message is displayed in the display...

Page 237: ...is a service component Do not change it by yourself There is a risk of an explosion if battery is replaced by an incorrect type Dispose used batteries according to the instructions 2 Setting Device Options When you install the optional devices such as optional tray memory etc this machine automatically detects and sets the optional devices If you cannot use the optional devices you installed in th...

Page 238: ... you installed If this feature is checked you can select the Print Mode Printer Configuration Select the printer language for the print job AdministratorSettings You can select the Printer Status and EMF Spooling Admin Job Accounting Allows you to associate user and account identification information with each document you print User permission If you check this option only users with user permiss...

Page 239: ...dule DIMM Use this memory module slot to install additional memory We recommend the use of only genuine Samsung DIMM s You may void your warranty if it is determined that your machine problem is being caused by third party DIMM s The order information is provided for optional accessories see Available accessories on page 235 ...

Page 240: ...ter installing the optional memory you can use the advanced printing features such as proofing a job and specifying of printing a secure print job in the printer properties window You can control the active job queue and file policy see Using Box on page 181 ...

Page 241: ...le s lifespan If you experience frequent paper jams or printing problems check the remaining lifespan of Consumables Replace the corresponding parts if necessary 1 Tap Settings Management Supplies Life from the main screen 2 Check the consumables life ...

Page 242: ...hotographs or whatever other files you want to store or move You can do the following on your machine using a USB Drive device Scan documents and save them on a USB Drive device Print data stored on a USB Drive device Format the USB Drive device Your machine supports USB Drive devices with FAT16 FAT32 and sector size of 512 bytes Check your USB Drive device s file system from your dealer You must ...

Page 243: ...se features see USB Drive device s User s Guide 6 Printing from a USB Drive device You can directly print files stored on a USB Drive device You can print TIFF JPEG and PRN files USB print option supported file types PRN Only files created by provided driver with your machine are compatible PRN files can be created by selecting the Print to file check box when you print a document The document wil...

Page 244: ...ent you want to print from the list If the PDF file you selected is secured with a password you have to know the password for printing Enter the password when the machine requires the secure password If you do not know the password the print job will be cancelled 4 Tap Print Options 5 Select the appropriate option Copies Selects the number of copies Paper Source Select from which tray the paper is...

Page 245: ...from the list If the file is in a folder press the folder name 4 Tap Delete 5 Tap Delete when the confirmation window appears Formatting a USB Drive device 1 Insert a USB Drive device into the USB port on your machine 2 Tap Box USB from the home screen or Apps 3 The machine shows all files in the USB Drive device Touch and hold folder or document you want to delete from the list If the file is in ...

Page 246: ...11 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 247 Regulatory information 257 Copyright 269 ...

Page 247: ...x 649 mm 20 87 x 18 09 x 25 55 inches Weighta Machine with consumables 32 04 kg 70 64 lbs Noise Levelb c Ready mode Less than 30 dB A Print mode Less than 54 dB A Copy Scan mode Scanner glass Less than 56 dB A Document feeder Less than 56 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage packed 20 to 40 C 4 to 104 F Humidity Operation 20 to 80 RH Storage packed 10 to 90 RH Power ratingd 110...

Page 248: ...A4 paper simplex printing c China only If the equipment s noise is louder than 63 db A the equipment should be placed in region of relatively independent advice d See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine e The power consumption may be affected by the machine s status setting conditions operating environment and measuring equipm...

Page 249: ... x 13 inches A4 210 x 297 mm 8 26 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 16 x 10 11 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 82 x 8 26 inches Statement 140 x 216 mm 5 5 x 8 5 inches A6 105 x 148 mm 4 13 x 5 82 inches Not available in optional tray Index Card 76 x 127 mm 3 00 x 5 00 inches Not avail...

Page 250: ...0 g m2 24 to 32 lb bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray1 optional tray 164 to 220 g m2 44 to 59 lb bond Thin paper Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 60 to 69 g m2 16 to 19 lb bond 550 sheets 60 to 69 g m2 16 to 19 lb bond 100 sheets Labelsf g Letter Legal Oficio...

Page 251: ...US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 105 to 120 g m2 28 to 32 lb bond 105 to 120 g m2 28 to 32 lb bond Colored Cotton Punched Paper Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 75 to 90 g m2 20 to 24 lb bond 75 to 90 g m2 20 to 24 lb bond Letterheadg Letter Legal Oficio US Folio A4 JIS B5 ISO B5 E...

Page 252: ...ches a If media weight is over 105 g m2 28 lb bond load a paper into the tray one by one b Maximum capacity may differ depending on media weight thickness and environmental conditions c Envelope Monarch and Envelope C6 are not supported for optional tray d Index Card is supported only multi purpose tray e A6 PostCard 4 x 6 and PostCard 100 x 148 are not supported for optional tray f Smoothness 100...

Page 253: ...entium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Windows 8 1 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 2 GB 20 GB S...

Page 254: ...ministrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 9 Intel processors 2 GB 4 GB ...

Page 255: ... 11 4 12 1 12 2 12 3 Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 SuSE Linux Enterprise Desktop 10 11 Debian 5 0 6 0 7 0 7 1 Mint 13 14 15 CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB Items Requirements Operating system Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 PowerPC ...

Page 256: ...100 1000 Base TX Wired Lan Network Interface 802 11b g n wireless LAN Near Field Communication NFC a a Optional device Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 9 UNIX OS Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD AirPrint Google Clo...

Page 257: ...of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam altho...

Page 258: ...good ventilation Contains Mercury Dispose According to Local State or Federal Laws U S A only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more ...

Page 259: ...ste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwaste and recyclethemresponsiblytopromotethe sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and h...

Page 260: ...A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that int...

Page 261: ...andard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Class A prescrites dans la norme sur le matériel brouilleur Appareils Numériques ICES 003 édictée par l Industrie et Sciences Canada 17 RFID Radio Frequency Interface Device RFID operation is subject to the foll...

Page 262: ...ES sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas cinq 24 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any ...

Page 263: ...from the telephone company In some cases a sum of five may not be usable on your line If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains ...

Page 264: ...e fuse you must re fit the correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable...

Page 265: ...ropean single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist ...

Page 266: ...your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label ...

Page 267: ...y be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on...

Page 268: ...Regulatory information 268 11 Appendix 29 China only ...

Page 269: ... either registered trademarks or trademarks of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc All other brand or product names are trademarks of their respective companies or organizations REV 4 00 QR code The software included in this product contains open source soft...

Page 270: ...uide This administrator s guide provides advanced information for administrator s to use and manage the machine Some features may not be available depending on model or country BASIC This guide provides information concerning installation basic operation and troubleshooting on Windows ...

Page 271: ...ettings configuring TCP IP 306 Print settings Ports to set for network printing 309 Set protocols 310 Network filtering settings 311 Installing driver over the network 312 Wireless network setup Optional 320 Using the NFC feature Optional 328 Supported Mobile Apps 338 AirPrint 340 Google Cloud Print 341 4 Maintenance Monitoring the supplies life 344 Setting supplies reorder notification 345 Replac...

Page 272: ...ep by step instructions Read the safety information before using the machine If you have a problem using the machine refer to the troubleshooting chapter in the user s guide on the User s Guide CD see Troubleshooting on page 184 Terms used in this administrator s guide are explained in the glossary chapter see Glossary on page 366 The illustrations in this administrator s guide may differ from you...

Page 273: ...the machine function and feature The date format may differ from country to country Caution Gives users information to protect the machine from possible mechanical damage or malfunction Do not touch the surface of the drum located in the toner cartridge or imaging unit Footnote Provides additional information on certain words or a phrase a pages per minute Cross reference Guides users to a referen...

Page 274: ... this guide is an administrator with an understanding of General knowledge of machine and other optional parts Basic technical knowledge The network printing environment Network protocols subnets security features addresses Windows operating systems on server and client computers ...

Page 275: ...ity policies and procedures The administrator should not use the authority one has over the machine with ill intention The administrator should manage the machine in a trusted network supported environment The administrator should guarantee that the certifying service via certification server is through a safe channel and is safely managed The administrator should provide a Time Stamp feature to k...

Page 276: ...icrosoft Challenge Handshake Authentication Protocol version 2 IP Internet Protocol HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure PEAPv0 EAP MS CHAPv2 Protected Extensible Authentication Protocol version 0 Extensible Authentication Protocol Microsoft Challenge Handshake Authentication Protocol version 2 SMTP Simple Mail Transfer Protocol MFP Multi Functional Peripheral ...

Page 277: ...Terminology used in this guide 278 1 About this Administrator s Guide 3 Glossary See Glossary on page 366 ...

Page 278: ...ment 295 Network Settings 297 System 301 This administrator s guide mainly describes features administrators would often use and settings to set before using the machine For some options you need to contact your local service provider to set the settings Some menus may not appear on the display screen depending on the settings or models If so it is not applicable to your machine Some options are o...

Page 279: ...pps 2 Select the option you want If the option is available for only the administrator log in screen appears Enter the ID Password and Domain using the pop up keyboard which appears when you tap each field Enter the ID and password you first set when you turned on the machine see Initial settings administrator only on page 291 You can also use the ID button to find the recently used ID and domain ...

Page 280: ...period of time the machine cancels the held job or exits the current menu and goes in to the default settings You can set the amount of time the machine will wait before it cancels a held job or exits the current menu 3 Keyboards and Input Methods Allows you to specify the keyboard that the machine uses Default Select the default input language and method 4 Speech Text to speech output Provides au...

Page 281: ...volume for button sound notice alarm and sounds occurring during fax job You can test the volume right after you set the level see Sound on page 283 Display Allows you to set the wallpaper brightness and quick launch Storage Management all application s storage Adjustment Allows you to adjust altitude huminity image and macine test functions Power Saver Allows you to reduce energy consumption If y...

Page 282: ...test the volume Key Sound Allows you to adjust the sound volume for when pressing the button Alarm Sound Allows you to adjust the sound volume for when notice alarm Fax Sound Allows you to adjust the sound volume occurring during a fax job This option has other sub options Feedback Haptic Feedback Vibrate when soft keys are press and on certain UI interaction Vibration Intensity Set your touch fee...

Page 283: ...t density and copy darkness Tone Adjustment Allows you to automatically adjust the color tone to produce the best possible print quality AutoToneAdjustmentActivation Instructsthemachinetoautomatically calibrate the tone at certain intervals Activate this option to perform a normal or full tone adjustment after a certain number or pages are printed or the machine is not used for a certain period Au...

Page 284: ...than in Low Power Save mode 11 Timers administrator only When there is no input for a certain period of time the machine cancels the held job or exits the current menu and goes in to the default settings You can set the amount of time the machine will wait before it cancels a held job or exits the current menu You can also use this feature from the SyncThru Web Service Open the Web browser from yo...

Page 285: ...g Default Eco Mode Select whether to turn the Eco mode on or off On Forced Sets the Eco mode on If a user wants to turn the Eco mode off the user needs to enter the password Eco Features Configuration Setting the ECO fratures Default Settings The machine is set to Default Eco mode Custom Settings Change any necessary values ...

Page 286: ...ttings administrator only on page 291 Fax Settings You can set the default fax options Set the most frequently used fax settings see General fax settings on page 139 Print Settings You can set print related settings When there is no specific input for printing options the machine prints with the settings you set here Set the frequently used printing settings This feature can be useful if your comp...

Page 287: ...verwrite after the system is rebooted Scheduled Image Overwrite you can set the schedule to manually overwrite the image Overwrite Method You can select the method for overwriting the secure non volatile memory hard German VSITR Select to overwrite the memory 7 times When overwriting for the 6 times alternate 0x00 and 0xff are used to overwrite the disk and in the 7th time the disk is written with...

Page 288: ... based on the user information stored at HDD in the device LUI Login Screen Provides Pre Installed For LUI by default SWS Login Screen Provides Pre Installed For SWS by default Auto Logout You can use auto logout Login Restriction You can set the Login Restriction time attempts or lock out time Logout Policy You can set the logout policy SMBandLocalAuthentication Executesauthenticationprocessbased...

Page 289: ... not to use this feature Standard Accounting Select to use the installed job accounting method SyncThruaA Provider Select to use the job accounting method provided by the SyncThru Web Admin Service For detailed information refer to the SyncThru Web Admin Service guide 14 General Settings Allows you to set up the genaral settings Measurement You can choose the measuring unit and default paper size ...

Page 290: ...settings when you first turn the machine on If you want to stop adjusting the initial settings press Exit The settings you have set so far will be saved However the Exit button is not enabled if it s the first time using this option Language Select the language to use on the display screen then tap Next Note Read and tap Next Administrator Account Input the Name New Password Confirm Password The a...

Page 291: ...Password Privacy Password and Privacy Confirm Password in each field Then tap Done 16 Fax Settings You can set the default fax options Set the most frequently used fax settings Tap Settings Fax Settings from the display screen see General fax settings on page 139 If the optional fax is not installed the fax icon will not appear on the display screen The fax options are different from country to co...

Page 292: ... as email server or fax You can set a Stored Document and use Stored Document feature with SyncThru Web Service If important data is stored in the Box we recommend you to backup the data regularly Samsung disclaims all responsibility for damage or loss of data caused by misuse or failure of the machine 19 Report Settings The paper source setting specifies the default paper tray that the machine us...

Page 293: ...cation installation begins Viewing an application in details 1 Tap the application name you want to view in details 2 View the application s information in details Enabling Disabling an application 1 Select the application you want to enable disable and press Enable Disable 2 The application you selected is enabled disabled Uninstalling an application 1 Select the application you want to uninstall...

Page 294: ...vice opens click Information Print information see Information tab on page 161 System Configuration Print to see the machine configuration information Product information version information product setting and paper setting are included Supplies Information Print to check remaining percentage of each supply Usage Counter Print to check the count of the jobs performed Print usage scan usage and fa...

Page 295: ...nt to check the list of faxes sent Fax Scheduled Jobs Print to check the list of scheduled fax jobs Email Sent Print to check the transmission state of the Scan to Email job Font PCL Font List Print to see the PCL font list PS Font List Print to see the PS font list ...

Page 296: ...teway Address are automatically allocated by the DHCP Server Feature Description Ethernet Port You can enable disable ethernet port Ethernet Speed You can select the speed rate of ethernet MAC Address Shows the Mac address of the machine IP Setting You can set the TCP IPv4 IP setting DNS Configuration You can set the DNS setting WINS You can configure the WINS server Display IP Address You can set...

Page 297: ...is option the IP address will show on the Notification Bar TCP IPv6 You can set the IPv6 settings Protocol Tap to use IPv6 protocol in the system Reboot the machine to apply the change IPv6 Address Shows the IPv6 address types Link localAddress ThisisanIPv6addressstartingwithaprefixvalueFE80 This address has local link scope and is automatically generated Stateless Address This is an IPv6 address ...

Page 298: ...des two way authentication between peers by combining a peer Challenge message with the Response packet and an authenticator Response message on the Success packet TLS This is used to provide secure communication over the Internet between a client and server 24 Wi Fi The Wi Fi Menu is available only if the optional Wireless NFC kit is installed see Wireless network setup Optional on page 320 The s...

Page 299: ...iltering Disable MAC filtering IPv4 Filtering Disable IPv4 filtering IPv6 Filtering Disable IPv6 filtering 27 NFC You can on off NFC The NFC feature is available when the optional Wireless NFC kit installed see Using the NFC feature Optional on page 328 Feature Description IPSec You can disable IPSec if it is turned on in SyncThru Web Service Network Filtering You can disable network filtering opt...

Page 300: ...ilities and software version of the machine Machine Details You can check the detailed machine information Check the status of installed hardware and software versions to help you maintain the machine You can download the latest software from the Samsung website http www samsung com find your product Support or Downloads H W Configuration Shows the status of installed hardware including optional p...

Page 301: ... you to view the service center s information and contact point where users can get help If you log in as an administrator you can change the contact information System Administrator Check the contact information of the administrator Samsung Support Check the information of the service center ...

Page 302: ...glossary for terms you do not understand Glossary on page 366 Network environment 304 Accessing network setup 305 Network settings configuring TCP IP 306 Print settings Ports to set for network printing 309 Set protocols 310 Network filtering settings 311 Installing driver over the network 312 Wireless network setup Optional 320 Using the NFC feature Optional 328 Supported Mobile Apps 338 AirPrint...

Page 303: ... Specification Network interface Ethernet 10 100 1000 Base TX Wired Lan Network Interface 802 11b g n wireless LAN Near Field Communication NFC a Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Various Unix OS Mac OS X 10 5 10 9 Novell NetWare 5 x 6 x Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP St...

Page 304: ...Setup Accessing network setup 1 Make sure that the ethernet cable is connected to your machine 2 Tap Settings Network Settings Ethernet from the home screen or Apps 3 Log in as an administrator see Log in on page 280 ...

Page 305: ... speed rate of ethernet MAC Address Shows the Mac address of the machine 2 TCP IP Protocol You can set IPv4 settings Tap Settings Network Settings Ethernet TCP IPv4 from the home screen or Apps You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine see Settings tab on page 162 IP Setting You can choose t...

Page 306: ...address will show on the Notification Bar 3 TCP IPv6 You can set the IPv6 settings Tap Settings Network Settings Ethernet TCP IPv6 from the home screen or Apps You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine see Settings tab on page 162 Protocol Tap to use IPv6 protocol in the system Reboot the ma...

Page 307: ...o one or more IP addresses Each allocation in the DHCPv6 server includes a DUID and an IAID pair 4 802 1x You can enable 802 1x authentication which is a port based authentication If this authentication is enabled the machine is not allowed to access through the protected side of the network until the machine is authorized Use this feature to protect your network Tap Settings Network Settings Ethe...

Page 308: ...network you need to select the following ports Tap Settings Management Report Network Configuration from the home screen or Apps then tap Print You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine see Network settings configuring TCP IP on page 306 ...

Page 309: ...t SNMP V1 V2 Simple Network Management Protocol SNMPv3 UPnP SSDP Protocol and mDNS Multicast Domain Name System SetIP and HTTP Tap Settings Network Settings Network Protocol from the home screen or Apps You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine see Settings tab on page 162 ...

Page 310: ...ngs Tap Settings Network Settings Network Security Network Filtering from the home screen or App You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine see Settings tab on page 162 MAC Filtering Disable MAC filtering IPv4 Filtering Disable IPv4 filtering IPv6 Filtering Disable IPv6 filtering ...

Page 311: ...d have been set 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter ...

Page 312: ...te www samsung com find your product Support or downloads If you want to install Samsung s printer management tools you need to install them using the supplied software CD 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will b...

Page 313: ... For localport thisport must exist on system before being specified by command Printer port name can be specified as IP address hostname USB local port name IEEE1284 port name or network path For example p xxx xxx xxx xxx in where xxx xxx xxx xxx means IP address for network printer p USB001 P LPT1 p hostname p computer_name shar ed_printer or xxx xxx xxx xxx shared_ printer in where computer_name...

Page 314: ...n x or X Uses existing machine driver files to create printer instance if it is already installed This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver up printer name or UP printer name Removes only specified printer instance and not the driver files This command provides a way to remove only specified printer in...

Page 315: ... you can choose individual components to install 9 Enter the password and click OK or Install Software 10 Select Network Connected Printer Wired or Wireless on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list 12 Click IP and Select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input ...

Page 316: ...to System Administration Printing or execute system config printer command in Terminal program 9 Click Add button 10 Select AppSocket HP JetDirect and enter your machine s IP address 11 Click Forward button and add it to your system 8 UNIX Make sure your machine supports the UNIX operating system before installing the UNIX printer driver see Operating System on page 8 The commands are marked with ...

Page 317: ...on results 8 Run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window referring to the following procedures On some UNIX OS for example on Solaris 10 just added printers may not be enabled and or may not accept jobs In this case run the following two commands on the root terminal accept printer_name enable printer_name Uninstalling ...

Page 318: ...he Description field This is optional 5 Specify the printer location in the Location field 6 Type the IP address or DNS name of the printer in the Device textbox for network connected printers On IBM AIX with jetdirect Queue type only the DNS name is possible numeric IP address is not allowed 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box Additionally usb type ...

Page 319: ...re created for the network Ask your network administrator about this information before proceeding with the machine installation 9 Introducing wireless set up methods You can set wireless settings either from the machine or the computer Choose the setting method from the below table Some wireless network installation types may not be available depending on the model or country It is strongly recom...

Page 320: ...ttings may change To prevent this lock the WPS option for the current wireless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There a...

Page 321: ...n the access point or wireless router 5 Follow the instruction on the display screen The messages are displayed on the display screen Connecting in PIN mode 1 Tap Settings Network Settings Wi Fi from the home screen or App 2 Type in the ID and Password Use the same login ID Password Domain as when logging in from the machine see Log in on page 280 If you want to create a new user or change the pas...

Page 322: ... person that set up your wireless network for information about your network configuration Your machine is a network compatible machine To enable your machine to work with your network you will need to perform some configuration procedures Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface N...

Page 323: ... machine s new IP address in the browser window For example 3 Click Login on the upper right of the SyncThru Web Service website 4 Type in the ID and Password Use the same login ID Password Domain as when logging in from the machine see Log in on page 280 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wi Fi Wizard 7 Select the one Network Name SSID in the list 8 Click ...

Page 324: ...u can also use a wired network and a Wi Fi Direct network simultaneously so multiple users can access and print documents both from Wi Fi Direct and from a wired network You cannot connect your mobile device to the internet through the printer s Wi Fi Direct The supported protocol list may differ from your model Wi Fi Direct networks do NOT support IPv6 network filtering IPSec WINS and SLP service...

Page 325: ...t Wi Fi Direct you need to enter the Network Key of a printer instead of pushing the WPS button 15 Troubleshooting for wireless network If problems occur while using the machine on a network check the following For information on the access point or wireless router refer to its own user s guide Your computer access point or wireless router or machine may not be turned on Check the wireless recepti...

Page 326: ...k in the infrastructure environment where you need to type in a user s information before connecting to the access point or wireless router This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e g Bluetooth are not supported The machine is within the range of the wireless network The machine is located away from obstacles that could block the wireless signal Re...

Page 327: ...sing a cover or a battery other than the ones that came with the mobile device or a metal cover sticker can block NFC If NFC devices keep failing to communicate Remove the case or cover from the mobile device then try again Reinstall the battery from the mobile device then try again 16 Requirements NFC and Wi Fi Direct enabled supported mobile apps installed mobile device with Android OS 4 0 or hi...

Page 328: ...ro app If you do not have Samsung Mobile Print Pro installed on your cellphone go to the application store Samsung Apps Play Store App Store on your mobile device and just search for download the app and try again 3 Type in the ID and Password Use the same admin ID Password as when logging in from the machine see Log in on page 280 If you want to create a new user or change the password see Securi...

Page 329: ...t Pro screen Press Registration 6 Type in the ID Password Domain and Passcode then click OK Use the same admin ID Password Domain as when logging in from the machine see Log in on page 280 If you want to create a new user or change the password see Security tab on page 163 Passcode is for when the administrator chooses Two Factor Authentication method You need to enter a passcode for authenticatio...

Page 330: ...tting When exporting the data you can save more than one data When importing the data you can select the data from the list and import Exporting Copying the setting to your mobile device 1 Check that NFC and Wi Fi Direct enabled features are on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print Manager from your mobile device If you do not have Samsu...

Page 331: ...Applying the settings to the machine 1 Check that NFC and Wi Fi Direct enabled features are on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print Manager from your mobile device If you do not have Samsung Mobile Print Manager installed on your cellphone go to the application store Samsung Apps Play Store on your mobile device and just search for down...

Page 332: ...and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print Manager from your mobile device If you do not have Samsung Mobile Print Manager installed on your cellphone go to the application store Samsung Apps Play Store on your mobile device and just search for download the app and try again 3 Mobile device Samsung Mobile Print Pro screen appears Press Wi Fi Setup 4 Type in the...

Page 333: ...a free application that enables users to print scan Only users with multi functional printers or fax Only users with multi functional printers photos documents and web pages directly from your smartphone or tablet Printing 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print app If you do not ha...

Page 334: ...starts printing Scanning 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print app If you do not have Samsung Mobile Print installed on your cellphone go to the application store Samsung Apps Play Store App Store on your mobile device and just search for download the app and try again 3 Select sc...

Page 335: ...scanned data is saved on your mobile device If you want to continue scanning follow the instruction on the app screen Sending Fax 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Open Samsung Mobile Print app If you do not have Samsung Mobile Print installed on your cellphone go to the application store Samsung Apps ...

Page 336: ...obile device over the NFC tag on your printer Wait few seconds for the mobile device to send a job to the printer For some mobile devices NFC tag might not be located at the back of the mobile device Check the location of the NFC antenna on your mobile device before tagging 6 The printer starts faxing the content ...

Page 337: ...r mobile device see Using the Samsung Mobile Print App on page 334 SamsungMobilePrintPro Helps users to get an authentication easily This app provides one way of getting a user authentication using your mobile device see Using the Samsung Mobile Print Pro App on page 329 Samusng Mobile Print Manager Enables users to use cloning and wireless setup features using your mobile device see Using the Sam...

Page 338: ...Supported Mobile Apps 339 3 Network Setup Samsung Mobile Print Pro Samusng Mobile Print Manager NFC and Wi Fi Direct enabled supported mobile apps installed mobile device with Android 4 0 or higher ...

Page 339: ...bsite 4 Type in the ID and Password and select the Domain Then click on LOGIN Use the same login ID Password Domain as when logging in from the machine see Log in on page 280 5 When the SyncThru Web Service window opens click Settings Network Settings 6 Click AirPrint 25 Printing via AirPrint For example the iPad manual provides these instructions 1 Open your email photo web page or document you w...

Page 340: ...ccount in the advance 1 Open the Chrome browser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Click Login in the upper right corner of the SyncThru Web Service website 6 Type in the ID and Password and select the Domain Then click on LOGIN Use the same login ID Password Dom...

Page 341: ...ng the Google Docs app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the application store such as Android Market or App Store 2 Access the Google Docs application from your mobile device 3 Tap the option button of the document that you want to print 4 Tap the send button 5 Tap the Cloud Print button 6 Set ...

Page 342: ...des Monitoring the supplies life 344 Setting supplies reorder notification 345 Replacing redistributing supplies 346 Finding the serial number 347 Clearing memory 348 Cleaning the machine 349 Tips for storing machine supplies and paper 355 Tips for moving the machine 356 Printing a demo page 357 ...

Page 343: ...ttings Management Supplies Life from the main screen 2 Check the consumables life We recommend you prepare new supplies or those that you have used over 90 of their average yield see Replacing redistributing supplies on page 346 2 From the SyncThru Web Service 1 From the SyncThru Web Service select the Information tab Supplies 2 Check the remaining percentage We recommend you prepare new supplies ...

Page 344: ...345 4 Maintenance Setting supplies reorder notification Set the supplies reorder notification to receive notification emails and prepare supplies in advance See Supplies Management on page 290 ...

Page 345: ...187 4 Replacing the imaging unit When the imaging unit is totally empty The status LED turns red on and the display screen shows the error message of replacing imaging unit Checkthetypeoftheimagingunitforyourmachine Orderingsuppliesand accessories on page 233 At this stage the imaging unit needs to be replaced Be sure to prepare a new imaging unit in advance see Ordering supplies and accessories o...

Page 346: ...ice To check the serial number of your machine follow the steps below The serial number is written on the beginning of all the machine reports 1 Tap Settings Management Report Usage Counter Print from the home screen or Apps OR Select the Information tab Usage Counters from the SyncThru Web Service 2 Check the serial number ...

Page 347: ...e the fax memory follow the steps below Clearing fax memory by printing a fax job Print received fax es Fax memory will automatically be erased Clearing fax memory without printing a fax job If you clear fax memory without checking the fax job by printing it first you might erase jobs that you do not want to Be careful not to erase important documents 1 Tap Job Status from the home screen or Apps ...

Page 348: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 8 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 349: ...rtridge Use the handle on the cartridge to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug t...

Page 350: ...Cleaning the machine 351 4 Maintenance ...

Page 351: ... unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 352: ...eded Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift an...

Page 353: ...Cleaning the machine 354 4 Maintenance 3 Wipe the surface of the scanner until it is clean and dry 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid ...

Page 354: ...oner cartridge keep the following guidelines in mind Do not remove the toner cartridge from its package until it s ready to use Do not refill the toner cartridge The machine warranty does not cover damage caused by using a refilled cartridge Store toner cartridges in the same environment as your machine Keep it in a stable place so the toner dust is not slanted to one side 14 Paper Store print med...

Page 355: ... unintentional actions of the user When moving the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely When moving or storing the machine press the unlock button to fold down the control panel Th...

Page 356: ...g a demo page Print a demo page to check the print quality of the machine if you have not used the machine for sometime 15 From the machine See Report on page 295 16 From the SyncThru Web Service See Information tab on page 161 ...

Page 357: ... 8000 4726 www samsung com ae support English www samsung com ae_ar support Arabic BELARUS 810 800 500 55 500 www samsung com support BANGLADESH 09612300300 www samsung com in support BELGIUM 02 201 24 18 www samsung com be support Dutch www samsung com be_fr support French BOLIVIA 800 10 7260 HHP 4828210 www samsung com cl support BOSNIA 051 331 999 www samsung com support BOTSWANA 8007260000 www...

Page 358: ... com latin_en support English CROATIA 072 726 786 www samsung com hr support Cote D Ivoire 8000 0077 www samsung com africa_fr support Country Region Customer Care Center WebSite CYPRUS 8009 4000onlyfromlandline toll free www samsung com gr support CZECH 800 SAMSUNG 800 726786 www samsung com cz support DENMARK 70 70 19 70 www samsung com dk support DOMINICA 1 800 751 2676 www samsung com latin su...

Page 359: ...nruf www samsung com de support GEORGIA 0 800 555 555 www samsung com support Country Region Customer Care Center WebSite GHANA 0800 10077 0302 200077 www samsung com africa_en support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line www samsung com gr support GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www samsung c...

Page 360: ...0 22273 06 5777444 www samsung com levant support English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com support Country Region Customer Care Center WebSite KENYA 0800 545 545 www samsung com support KUWAIT 183 CALL 183 2255 www samsung com ae support English www samsung com ae_ar support Arabic KYRGYZSTAN 8 10 800 500 55 500 www samsung com kz_ru support LATVIA 8000 7267 ww...

Page 361: ...ica_en support NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min www samsung com nl support NEW ZEALAND 0800 726 786 www samsung com nz support Country Region Customer Care Center WebSite NICARAGUA 001 800 5077267 www samsung com latin support Spanish www samsung com latin_en support English NORWAY 815 56480 www samsung com no support OMAN 800 SAMSUNG 800 726 7864 www samsung com ae support English w...

Page 362: ...1 800 682 3180 www samsung com latin support Spanish www samsung com latin_en support English Country Region Customer Care Center WebSite QATAR 800 CALL 800 2255 www samsung com ae support English www samsung com ae_ar support Arabic RWANDA 9999 www samsung com support ROMANIA 08008 726 78 64 08008 SAMSUNG Apel GRATUIT www samsung com ro support RUSSIA 8 800 555 55 55 www samsung com ru support SA...

Page 363: ...t English TADJIKISTAN 8 10 800 500 55 500 www samsung com support TAIWAN 0800 329999 www samsung com tw support Country Region Customer Care Center WebSite TANZANIA 0800 755 755 www samsung com support THAILAND 0 2689 3232 1800 29 3232 www samsung com th support TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com latin support Spanish www samsung com latin_en support English TURKEY 444 77 11 ww...

Page 364: ...amsung com ua support Ukrainian www samsung com ua_ru support Russian URUGUAY 000 405 437 33 www samsung com latin support Spanish www samsung com latin_en support English UZBEKISTAN 8 10 800 500 55 500 www samsung com support VENEZUELA 0 800 SAMSUNG 726 7864 www samsung com ve support VIETNAM 1800 588 889 www samsung com vn support ZAMBIA 0211 350370 www samsung com support Country Region Custome...

Page 365: ...s WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Macintosh 1984 and is now depr...

Page 366: ... flat typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the s...

Page 367: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 368: ...ntrol MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Macintosh 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is...

Page 369: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 370: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 371: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 372: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 373: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 374: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 375: ...port USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government document...

Page 376: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 377: ...cking stored document 348 cleaning inside 350 outside 349 pickup roller 352 scan unit 353 cleaning a machine 349 connect printer cable 24 control panel 23 convention 14 copy setting 162 copying basic copying 103 116 understanding the copy screen 94 108 126 143 customer support 302 D default paper selection printing 292 default settings setting a fax header 135 tray setting 59 deleting address book...

Page 378: ...g 138 139 fax sending delay sending 136 resending automatically 136 sending a fax 135 fax email individual address 145 faxing changing receiving mode 137 delaying a fax transmission 136 forwarding 139 preparing to fax 123 receiving 137 receiving a fax in memory 139 receiving in Ans Fax mode 137 receiving in Tel mode 137 sending 135 setting the fax header 135 features 6 print media feature 249 prin...

Page 379: ... paper in the tray1 50 special media 55 log 165 login 160 280 LPR LPD settings 162 M Mac common Mac problems 229 driver installation for network connected 316 driver reinstallation for USB cable connected 43 printing 87 scanning 120 system requirements 254 mac scanning 120 machine detail 301 machine protocols 310 maintenance parts 236 managing address book 162 application 165 293 user 164 managing...

Page 380: ...r tab in printer preferences 68 preprinted paper 58 setting the paper size 59 setting the paper type 59 special media 55 printer preferences Linux 89 printer properties opening printer preferences 66 printer status general information 173 printing changing the default print settings 84 changing the print percentage 77 duplex 162 292 fitting your document to a selected paper size 77 Linux 89 Mac 87...

Page 381: ...9 S safety information 15 symbols 15 samsung printer experience 175 Samsung Printer Status 173 scan email server 162 scanner glass 45 loading documents 45 scanner glass loading documents 45 scanning Linux scanning 121 Mac 120 TWAIN 117 searching address book 147 security system 163 security settings user authentication 289 serial number 347 server settings 303 service contact numbers 358 SetIP pro...

Page 382: ...5 maintenance tab 165 network 162 printer 162 requirements 159 scan 162 security tab 163 settings 161 settings tab 162 user access control 164 user profile 164 what is 159 T TCP IPv4 306 TCP IPv6 307 308 terminology 277 toner cartridge redistributing toner 185 346 replacing the cartridge 187 replacing toner 346 sending a toner notification 345 toner unit sending the toner reorder notification 345 ...

Page 383: ... user access control 164 using help 73 88 W watermark create 78 delete 79 edit 79 print 78 Windows common Windows problems 227 driver installation for network connected 312 driver installation for USB cable connected 39 driver reinstallation for USB cable connected 42 printing 62 scanning 107 system requirements 253 using SetIP 323 wireless WPS disconnecting 322 wireless network network cable 323 ...

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Samsung ProXpress M458x Series, User Manual

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