17
RECALL DIAL TONE
Press the
NEW
button to disconnect your existing call, wait for dial tone and then
make a new call on the same line.
NOTE: If this button does not appear on your keyset, the
FLASH
button may be
programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the
FLASH
button to send a flash to the telephone
company. This is required for some custom calling features or CENTREX use.
NOTE: Flash is not available on an ISDN circuit.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you are selecting an outside line, this means that
the line or group of lines is busy.
•
Press the
CBK
button, if programmed, or dial
44
. You will hear confirmation
tone.
•
When the line becomes free, the system will call you back.
•
Lift the handset or press the
SEND
button to answer, wait for dial tone and dial
the telephone number or speed dial number again.
NOTES:
1.
A callback will be canceled if not answered within 30 seconds. If you have set
a callback, your
CBK
button will light.
2.
If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
CANCELING CALLBACK
A callback will be canceled if not answered within 30 seconds. If you have set a
callback, your
CBK
button will light.
Your phone may have a maximum of five callbacks to lines and/or stations set at a
time. To cancel a callback:
•
Press the
CBK
button, if programmed, or dial
44
. You will hear confirmation
tone.
•
While you are listening to confirmation tone, press the
HOLD
button. This will
cancel the oldest set callback.
NOTE: If the hot keypad feature is turned off, you must first lift the handset or press
the
SPEAKER
button before dialing.
16
OUTSIDE CALLS
MAKING AN OUTSIDE CALL
•
Lift the handset and press an idle outside line button, line group button or dial
a line access code to receive dial tone—
OR
—press an idle outside line button,
line group button or dial a line access code to receive dial tone through the
speaker—
OR
—press
SPEAKER
, receive intercom dial tone and dial a line
access code.
•
Dial the telephone number.
•
Finish the call by replacing the handset or pressing the
END
button.
NOTE: You will receive No More Calls tone when you attempt to make a call and
there is no button available for that line.
•
If Least Cost Routing is enabled on your phone system, this button may be
labeled
LCR
or accessed by dialing an access code (usually
9
).
•
If your system is programmed to require an authorization code before making
a call, dial
plus a valid code before selecting a C.O. line.
•
If your system is programmed to require an account code before making a
call, press the
ACC
button or dial
47
plus a valid bin number, press the
ACC
button again and then select a C.O. line.
See Account Codes for more information.
For more information on authorization and account codes, see your system
administrator.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
ANSWERING AN OUTSIDE CALL
•
Lift the handset and you are automatically connected to the ringing call.
Ring Preference under Customizing Your Keyset
OR
—press the
SEND
but-
ton to automatically answer on the speakerphone.
NOTE: If a call is flashing at your keyset but not ringing, you must press the flash-
ing button to answer.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To answer
calls ringing this device, dial
67
or press the
UA
button. This device can operate in
any one of the six different ring plans.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
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