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Service Record

It is recommended that your hot water system is serviced regularly and that the apprepriate Service Record’s completed.

Service Provider

Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manu-

facturer’s instructions.

Service 1

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Summary of Contents for HHSM-G500005-1

Page 1: ...Generation 5 Samsung Heat Pump Installation Manual REGISTER THIS PRODUCT ONLINE WITHIN 28 DAYS OF COMMISSIONING IRELAND www joule ie register a product NORTHERN IRELAND www jouleuk co uk register a product JL SAMHPG5 INS 002 03 2017 ...

Page 2: ...ar PV Ser No from String Micro Inverter Air Source Heat Pump Located on external heat pump badge Integrated Heat Pump and Cylinder Located on cylinder badge Underfloor Heating Project ref on supplied schematic Direct Gas Fire Cylinder Located on cylinder badge Was a Pre Plumbed cylinder installed too If installed please fill out the Heat Pump Commissioning Sheet too Joule Advance Installer I accep...

Page 3: ...Water System Flushed Water System Filled And Purged Flow Switch fitted Flow And Return Lines Insulated Glycol level around 20 check with glycol manufacture for details Refrigerant Piping For Split System Strength Pressure Tightness Test Pressure kg Vacuum Level Refrigerant Piping Length Additional Charge Amount bar Total System Charge Outdoor Unit Operation Data Power Supply Running Amps Delta T Δ...

Page 4: ...Fitted Fuse Rating For Mim Unit Cable Size Vented or Unvented Immersion Heater Volts Flow And Return Lines Insulated Space Heating Field Settings Menu Code Function Default Site Settings 2011 Low Ambient temp for weather comp 10 2012 High Ambient temp for weather comp 15 2021 Flow temperature at low ambient point 2011 Zone 1 40 2022 Flow temperature at high ambient point 2012 Zone 1 25 2031 Flow t...

Page 5: ...0 3021 Heat Pump Max Temp for DHW 50 3024 Min space heating time 5 3025 Max cylinder heating time from heat pump before turning back to heating zones 30 3032 Max cylinder heating time from heat pump before turning on immersion to support it 20 3041 Anti Legionella function 0 Off 1 Yes 1 3042 Day of Anti Legionella Function Friday 3043 Start Time of Anti Legionella function 23 Hrs 3044 Target Temp ...

Page 6: ... and return pipe work connected the right way around Is Primary flow and return pipework insulated Heat Pump Plumbing Outdoor Is the flow switch installed on the primary pipework and fitted in the correct orientation Smart Plumb Compact not applicable Is the flow switch installed on the primary horizontal pipework with 150mm pipe work each side free of a bend or appliance Smart Plumb Compact not a...

Page 7: ...for heat pump Are all cable protrusions avoiding condensate tray Is the correct communication cable installed and wired into correct terminals Heat Pump Wiring Is the correct size breaker used for controller on cylinder Is an isolation switch installed for controller and mounted on a fixed structure beside Controller Is the correct size power supply cable used for controller on cylinder Is the cor...

Page 8: ...s Contact Tel Contact Email Installer s Signature Print Name Date Heat Pump must be commissioned within 30 days of installation in order to avail of warrenty regis tration If it is found that your system cannot be commissioned due to inadequate installation the client will have 2 weeks to get issues rectified and recommissioned to avail of warranty registration Charges may apply if a second call o...

Page 9: ...p High Gain Indirect 2 Heating 1 DHW 40 Mechanical Electrical Diagram 42 Field Setting Parameters 44 Air Source Heat Pump High Gain Indirect 2 Heating 1 DHW 44 Mechanical Electrical Diagram 46 Field Setting Parameters 48 Air Source Heat Pump High Gain Indirect 2 Heating 1 DHW 48 Mechanical Electrical Diagram 50 Field Setting Parameters 52 Air Source Heat Pump Smart Plumb Compact 2 or 3 Heating 1 D...

Page 10: ...greement Heat pump Maintenance Package Joule s heat pump maintenance package entitles you to an annual maintenance visit during which our engineer will ensure that your Samsung heat pump supplied by Joule is operating within the optimum conditions to maximise energy efficiency Any potential issue can be dealt with by a Joule engineer You will also be entitled to a discount on the cost of spare par...

Page 11: ... days of Commissioning date Wa Contact 03307262677 or uk corporate samsung com for Commissioning and maintenance documentation as required Work should only be carried out following the issue of a Service Order SO number Any Parts required should be ordered on GSPN by a distributor using the SO and a distributorwill prepare the claim for Labour and parts following repair Once paid the distributor p...

Page 12: ...ate the additional warranty 3 This offer applies to models purchased after 00 01hrs GMT on 1st May 2016 4 Upon registration the claimant will be sent an email confirmation with notification of registration and a related reference number for the claim being registered on 5 A copy of your invoice and commissioning report MUST be submitted as proof of purchase 6 Proof of dispatch will not be accepted...

Page 13: ...Extent Of Warranty During the extended warranty period Samsung continues to warrant that the Samsung Product shall be free from defects in materials and workmanship If the relevant product does not function as war ranted against defective materials or workmanship you should contact the Samsung Support Hotline Samsung Maintenance Parts Supplies and Optional accessories i e consumables supplied as p...

Page 14: ... uninter rupted or error free During the Extended Warranty Period Samsung will only provide the Warranty in the UK and ROI Samsung is not responsible for paying any travel or delivery costs where the product is located outside the UK or ROI Services performed by Samsung in rectifying damage or defect caused as a result of any excluded conditions shall be subject to additional charges for labour tr...

Page 15: ...tion 1 These terms and conditions are governed by English law and come under the English courts shall have exclusive jurisdiction to settle and resolve any dispute which may arise in connection with the validity effect interpretation and or performance of these terms 2 By registering for the extended warranty you agree to be bound by these terms and conditions 3 The Promoter shall have the right w...

Page 16: ...n used for the storage of potable water It has not been subjected to frost damage The unit has been serviced annually The Service Log Book has been completed after each annual service The warranty card is filled in and a copy is sent by email to warranty joule ie Exclusions The guarantee does not cover cylinders affected by the following The effects of scale build up on the cylinder Any labour cha...

Page 17: ...ations shall be performed by qualified personnel only The unit contains moving parts and electrical parts which should always be kept out of the reach of children Do not attempt to repair move alter or reinstall the unit by unauthorised personnel These operations may cause product damage electric shock and fires Do not place containers with liquids or other objects on the unit All the materials us...

Page 18: ...4 0mm 20Amp MIM E03AN 4 0mm 20Amp Power supply to the MIM units must connect to the RCD fitted inside of the MIM unit Cable Size No of Cores Location 0 75mm 2 Core Screened From indoor unit to outdoor unit F1 F2 Comms 0 75mm 2 Core Earth From Zone 1 stat or Underfloor heating control cen tre to Indoor unit 0 75mm 2 Core Earth From Zone 2 stat or Underfloor heating control cen tre to indoor unit 0 ...

Page 19: ... to be installed after pump on flow but before any zone valves All underfloor heating circuits to be controlled from the run signal from the third party underfloor wiring centre All radiator zones to be controlled from 3rd party time clock and stat Hot water cylinder is controlled by the Samsung service controller End user interacts with 3rd party controls only It is the installers responsibility ...

Page 20: ...or unit and the air outlet is towards the wall The upper part of the outdoor unit and the air outlet is opposite the wall When front and rear side of the outdoor unit is towards the wall 300mm or more 1500mm or more 300mm or more 600mm or more 300mm or more 600mm or more 1500mm or more 300mm or more 600mm or more 1500mm or more 300mm or more Locating The Outdoor Unit When Installing 1 Outdoor Unit...

Page 21: ...or unit and the air outlet is opposite the wall 1500mm or more 600mm or more 3000mm or more 3000mm or more 300mm or more 300mm or more 300mm or more 300mm or more 300mm or more The units must be installed according to distances declared in order to permit ac cessibility from each side either toguaran tee correct operation of maintenance or re pairing products The unit s parts must be reachable and...

Page 22: ...lt must be 20mm or higher from the base The anchor bolt must be 20mm or higher from the base surface When tightening the anchor bolt tighten the rubber washer to prevent outdoor unit bolt connection part from corroding Make a drain outlet around the base for outdoor unit drainage If the outdoor unit is installed on the roof you have to check the celing strength and waterproof the unit Outdoor Unit...

Page 23: ...e sure to fol low the instructions described below To prevent exposure to wind install the unit with its suction side facing the wall Never install the unit at a site where the suction side may be exposed directly to wind To prevent exposure to wind install a baffle plate on the air discharge side of the unit In heavy snowfall areas it is very important to select an installation site where the sno...

Page 24: ...pit or soak hole beneath the Heat Pump to prevent water or ice from forming on the ground around the Heat Pump which may be a safety hazard If installing the Heat Pump on a wall the supplied drain plug and drain hose can be fitted to pipe the water away to drain 100mm If the unit is not been installed over a gravel trap to allow for drainage then carry out the following steps 1 Mount the unit on f...

Page 25: ...ation should be a maximum of 150mm 3 If you install the unit on a frame please install a water proof plate within 150mm of the under side of the unit in order to prevent the invasion of water from the lower direction 4 When installing the unit in a place frequently exposed to snow pay special attention to elevate the foundation as high as possible 5 If you unstall the unit on a building frame plea...

Page 26: ...r unit will start flashing numbers 00 01 02 etc It will then flash a message like 00 00 dE F0 etc 9 Once 00 disappears and the controller is just showing the time the system is then ready for testing Changing The Back Light Setting 1 To change the back light setting from 5 sec to 30 sec push the User Set button once 2 The controller will show 1 use the Up arrow to change this to 4 3 Push the Right...

Page 27: ...hould then appear to indicate that the DHW valve is open 5 Now turn on the Room thermostats 7E57 should now change to either Heat 1 or Heat 2 depending on what heating zone has been turned on This indicates that the heat pump has received its run signal from the room stats 6 Use the Timer button to view the temperature of the various sensors fitted to the heat pump 7 To come out of the test mode p...

Page 28: ...alve Heating Zone 1 9b 22mm 2 Port Zone Valve Heating Zone 2 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circulation Pump 18 Samsung Heat Pump Flow Switch 19 2 Pole 20A NO Relay 25 ELCB 26 Automatic Bypass Valve ...

Page 29: ...Heat Pump Installation Guide 29 Please see Figure 1 1 on page 93 for Unplumbed Wiring Diagram Electrical Diagram ...

Page 30: ...hange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left arrow until the screen goes back to...

Page 31: ...g circuit 1 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 30 11 1 Tells the unit it has a cylinder connected 30 25 200L cyl 50min 300L cyl 90 min Maximum cylinder heating time from heat pump before turning back to heating zones 30 32 200L cyl 50min 300L cyl 90min Maximum cylinder heating time from heat pump before turning on im mer...

Page 32: ...22mm 2 Port Zone Valve Heating Zone 2 9b 22mm 2 Port Zone Valve Heating Zone 2 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circulation Pump 18 Samsung Heat Pump Flow Switch 19 2 Pole 20A NO Relay 25 ELCB 26 Autom...

Page 33: ...Heat Pump Installation Guide 33 Please see Figure 1 2 on page 94 for Unplumbed Wiring Diagram Electrical Diagram ...

Page 34: ...hange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left arrow until the screen goes back to...

Page 35: ... used to calculate the size of the radiators If the radiators have been sized by Joule set the temperature to 48 C 20 32 35 C Minimum flow temperature for heating circuit 2 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 20 92 1 This tells the system to use the run signal from Zone 2 30 11 1 Tells the unit it has a cylinder connected...

Page 36: ...mm 2 Port Zone Valve Heating Zone 2 9c 22mm 2 Port Zone Valve Heating Zone 3 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circulation Pump 18 Samsung Heat Pump Flow Switch 19 2 Pole 20A NO Relay 25 ELCB 26 Automat...

Page 37: ...Heat Pump Installation Guide 37 Please see Figure 1 3 on page 95 for Unplumbed Wiring Diagram Electrical Diagram ...

Page 38: ...ange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left ar row until the screen goes back to...

Page 39: ...ng circuit 1 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 30 11 1 Tells the unit it has a cylinder connected 30 25 200L cyl 50min 300L cyl 90min Maximum cylinder heating time from heat pump before turning back to heating zones 30 32 200L cyl 50min 300L cyl 90min Maximum cylinder heating time from heat pump before turning on im mer...

Page 40: ... Valve 8 28mm DHW 2 Port Zone Valve 9a 22mm 2 Port Zone Valve Heating Zone 1 9b 22mm 2 Port Zone Valve Heating Zone 2 9c 22mm 2 Port Zone Valve Heating Zone 3 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circulati...

Page 41: ...Heat Pump Installation Guide 41 Please see Figure 1 4 on page 57 for Unplumbed Wiring Diagram Please see Figure 1 4 on page 96 for Unplumbed Wiring Diagram Electrical Diagram ...

Page 42: ...ange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left ar row until the screen goes back to...

Page 43: ... used to calculate the size of the radiators If the radiators have been sized by Joule set the temperature to 48 C 20 32 35 C Minimum flow temperature for heating circuit 2 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 20 92 1 This tells the system to use the run signal from Zone 2 30 11 1 Tells the unit it has a cylinder connected...

Page 44: ...lve 9a 22mm 2 Port Zone Valve Heating Zone 1 9b 22mm 2 Port Zone Valve Heating Zone 2 9c 22mm 2 Port Zone Valve Heating Zone 3 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circulation Pump 18 Samsung Heat Pump Flo...

Page 45: ...Heat Pump Installation Guide 45 Please see Figure 1 5 on page 97 for Unplumbed Wiring Diagram Electrical Diagram ...

Page 46: ...ange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left ar row until the screen goes back to...

Page 47: ... used to calculate the size of the radiators If the radiators have been sized by Joule set the temperature to 48 C 20 32 35 C Minimum flow temperature for heating circuit 2 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 20 92 1 This tells the system to use the run signal from Zone 2 30 11 1 Tells the unit it has a cylinder connected...

Page 48: ... Zone Valve 8 28mm DHW 2 Port Zone Valve 9a 22mm 2 Port Zone Valve Heating Zone 1 9b 22mm 2 Port Zone Valve Heating Zone 2 9c 22mm 2 Port Zone Valve Heating Zone 3 10 DHW Heat Pump Stat Pocket 11 Solar Probe Stat Pocket Where Applicable 12 DHW Immersion 13 Buffer Tank Immersion Where Applicable 14 Buffer Tank Stat Where Applicable 15 DHW High Limit Stat 16 Heating Zone Circulating Pump 17 UFH Circ...

Page 49: ...Heat Pump Installation Guide 49 Electrical Diagram ...

Page 50: ...ange is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left ar row until the screen goes back to...

Page 51: ... used to calculate the size of the radiators If the radiators have been sized by Joule set the temperature to 48 C 20 32 35 C Minimum flow temperature for heating circuit 2 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 20 92 1 This tells the system to use the run signal from Zone 2 30 11 1 Tells the unit it has a cylinder connected...

Page 52: ...ematic 3 Zone Smart Plumb Compact Installation Legend 1 Joule SmartPlumb Compact Cylinder 2 Samsung Monobloc Heat Pump 3 28mm Y Strainer 4 Flow regulator Flush Fill Unit 5 Automatic Air Vents 6 UFH Circulation Pump 7 Automatic Bypass Valve 8 Heating Expansion Vessel 9 Primary Circulating Pump 10 Heating System Circula tion Pump 11 Hot Water Zone Valve 12 Heating Zone 1 Valve 13 Heating Zone 2 Valv...

Page 53: ...Heat Pump Installation Guide 53 Electrical Schematic 3 Zone Smart Plumb Compact Installation 2 Heating 1 Domestic Hot Water Wiring inside broken line is prewired ...

Page 54: ...g Monobloc Heat Pump 3 28mm Y Strainer 4 Flow regulator Flush Fill Unit 5 Automatic Air Vents 6 UFH Circulation Pump 7 Automatic Bypass Valve 8 Heating Expansion Vessel 9 Primary Circulating Pump 10 Heating System Circula tion Pump 11 Hot Water Zone Valve 12 Heating Zone 1 Valve 13 Heating Zone 2 Valve 14 Heating Zone 3 Valve Pre plumbed Components Pipework to be intalled by Installer ...

Page 55: ...Heat Pump Installation Guide 55 Electrical Schematic 4 Zone Smart Plumb Compact Installation 3 Heating 1 Domestic Hot Water Wiring inside broken line is prewired ...

Page 56: ... required load bearing capability Installation ser vicing maintenance and repair must be carried out by a competent person The Smart Plumb Compact unit is delivered fully packaged and fixed to a wooden pallet base Care should be taken when transporting the cylinder unit ensuring that the casing is not damaged by impact Do not remove the protective packaging until the cylinder unit has reached its ...

Page 57: ...ion Guide 57 Measurements 84mm 625mm 595mm 64mm 595mm 1900mm 100mm 470mm 470mm Right Side View Front View Left Side View 625mm Top View 64mm 75mm 75mm 75mm 64mm 64mm Smart Plumb Compact Installation Transport and Handling ...

Page 58: ...wal for servicing if required When using the adjustable feet ensure that the floor is strong enough Install the cylinder unit where it is not exposed to water excessive moisture Particular attention is needed if siting in a garage or outbuilding as the unit should be protected from frost All exposed pipework must be insulated The unit must be installed upright on a base capable of supporting its w...

Page 59: ...ng ensure all connections are completely watertight Pipe Connections Smart Plumb Compact Installation A lack of safety devices can lead to potentially fatal injuries all necessary safety devices must be installed correctly in the system The hot and cold pipework are required to be correctly bonded and connected to the earth line All electrical wiring must be carried out by a qualified electrician ...

Page 60: ...ints on the Smart Plumb Compact casing to exit the relief pipework To access and connect the pipe work follow guidelines listed below Remove the Casing Front Panel 1 Remove the two lower screws 2 Slide front panel upwards slightly and open carefully 3 Disconnect the quick release coupler connect ing the main remote controller cable and the con trol board cable Temperature Pressure Relief Valve 7 S...

Page 61: ...t 3 sizes larger and so on Bends must be taken into account in calculating the flow resistance Refer to diagram 1 Table 1 and the worked example An alternative approach for sizing discharge pipes would be to follow BS6700 Specification for design installation testing and maintenance of services supplying wa ter for domestic use within buildings and their curtilages Be installed with a continuous f...

Page 62: ...o uk www joule ie 62 Examples of Discharge Arrangements Left Side Pipe Exit Right Side Pipe Exit Front View Side View Front View Side View Temperature Pressure Relief Valve 7 System Smart Plumb Compact Installation ...

Page 63: ...mp Installation Guide 63 Piping Diagram Waterway Schematic Smart Plumb Compact Installation H P Return H P Flow Heating Return Heating Flow Zone 1 Cold Inlet Heating Flow Zone 2 Heating Flow Zone 3 Hot Outlet ...

Page 64: ...nstalled in the system to prevent the risk of scalding Heat Pump Primary Connections Connect the primary connections as shown below The direction of flow arrow should be towards the primary flow connection In the Smart Plumb Compact the primary circulating pump is pre fitted along with the hot water motorised valve Return Flow Heating System Connection 7 System Smart Plumb Compact Installation ...

Page 65: ...e pre installed along with the heating system expansion vessel The circulating pump for the heating system is also pre fitted within the casing All heating zone returns should be joined at the cylinder and return via heating return as shown below Heating Return Heating Flow Zone 1 Heating Flow Zone 3 Heating System Connection Smart Plumb Compact Installation Heating Flow Zone 2 ...

Page 66: ...l receives the increased water volume when expansion takes place as the system heats up and it maintains a positive pressure in the system The expansion vessel contains a flexible diaphragm which is initially charged on one side with nitrogen but can be topped up with air when required Select a suitable position for the expansion vessel Mount it to the wall using the bracket provided 0 24L only 35...

Page 67: ... back pressurise the unit and result in discharge Secondary Circulation On larger installations long pipe runs to draw off points can cause significant volumes of water to be drawn off before an acceptable temperature can be reached Secondary pumped circulation using a stainless steel or a bronze pump and combined with effective time and temperature controls can overcome this problem Where seconda...

Page 68: ... hot tap furthest away from the cylinder to expel air Open the cold main isola tion valve and allow the unit to fill Once the cylinder has been fully commissioned it should be heated to its normal operating temperature Commissioning 7 System Smart Plumb Compact Installation Heating System The fill flush and flow meter is an important com ponent of any heat pump system It is provided in all Joule H...

Page 69: ...for 5 seconds Release and make sure it resets correctly Repeat with the pressure temperature relief valve In both cases check that the discharge pipe work is carrying the water away adequately If not check for blockages etc and clear Check that any immersion heaters fitted are working correctly and that they are controlling the water at a temperature between 55 C and 65 C Check the pressure in the...

Page 70: ...t key otherwise the change is not saved Push the Set to save and a swirling line will appear this indicated that the unit is saving the change 6 Push the Left arrow so that 20 11 flashes then push the Up arrow to change to 20 12 repeat the above process for each parameter that needs to be adjusted 7 To move up a level in the menu system Change from 20 codes to 30 codes push the Left arrow until th...

Page 71: ...the designed flow temperature used to calculate the size of the radiators If the radiators have been sized by Joule set the temperature to 48 C 20 32 35 C Minimum flow temperature for heating circuit 2 at set value of 20 12 This should be set to 35 C 20 91 1 This tells the system to use the run signal from Zone 1 20 92 1 This tells the system to use the run signal from Zone 2 30 11 1 Tells the uni...

Page 72: ...ns to adjust the set point for the Hot water we recommend that this is set to 48 C 6 The pump symbol should appear on the screen this indicates that the circulation pump is running 7 After two minutes the cylinder symbol should appear this shows that the heat pump is ready for hot water preparation 8 Within 3 minutes this symbol should appear This indicates that the outdoor unit is now running 9 T...

Page 73: ... over 16 L min If the flow rate is lower than 17L min the unit will display a flow rate error E911 5 Once the flow temperature has reached 15 C take the machine out of test by holding the Esc key Setting The Clock 1 To set the time push the User Set button once and 1 should appear on the controller 2 Push the Up arrow to change the 1 to a 2 3 Push the Right button twice and 21 should appear alonge...

Page 74: ...www jouleuk co uk www joule ie 74 Controller Symbols ...

Page 75: ...mer Number 7 Current Time Summer Time On or Off Time General Function 8 Operation Status COMP operation Back Up Heater Booster Heater Solar Back Up Boiler 9 Operation Status Water Pump Water Tank Defrost Opera tion Freezing Control Water Tank Sterilization Operation 10 Indoor Thermostat Installation connection Status Air To Air Operation No Function 11 Trial Operation Check Partial Lock All Lock 1...

Page 76: ...www jouleuk co uk www joule ie 76 Button Functions ...

Page 77: ...eration mode 5 Select outing mode 6 Check current temperature of system 7 Set desired temperature of the system 8 Select timer setting mode 9 Select user setting mode 10 Exit to normal mode when setting time or detailed setting 11 Delete a set timer 12 Move to another section of change section value 13 Save setting Hot Water Function Button DHW 14 Turn hot water mode On or Off 15 Select hot water ...

Page 78: ...va in sensor disconnection Check the disconnection of indoor unit pipe sensor Operation off Indoor sensor error 153 Indoor floating switch secondary detection Check indoor unit float sensor Check indoor PCB connector CN5 black Operation off Self diagnostic error 202 Indoor outdoor commu nication error 1 min Check the communication connection between indoor and outdoor units Check the power line an...

Page 79: ...bstacles around the indoor and outdoor units Check whether the outdoor unit service valve is open Check whether the indoor outdoor installation pipe wiring are correct Operation off Outdoor unit protection control error 465 Compressor V limit error Check the compressor connection status Check the resistance between different phases of the compressor Operation off Outdoor unit protection control er...

Page 80: ...otection control error 601 Communication error be tween the indoor unit and wired remote controller Check the connection wire between the indoor unit and the wired remote controller Operation off Wired remote controller error 602 Communication error between the Master and Slave wired remote controllers Check the option switch for defining the master and slave only one master and one slave can exis...

Page 81: ...arts E468 Current sensor error Exchange INVERTER PBA E471 Outdoor EEPROM error EEPROM date is wrong Exchange EEPROM or MAIN PBA This error doesn t occur in EMF 150 AM E474 IPM IGBT Module or PFCM temperature sensor error Exchange INVERTER PBA E484 PFC overload error Check reactor located in control plate If reactor is normal exchange INVERTER PEA E500 IPM is over heated Check INVERTER PBA s temper...

Page 82: ...al output to Heating Zone Valve Blue Cable B17 230V AC Live Output Live Output to DHW Zone Valve Brown Cable B18 230V AC Live Input Live Output to Buffer Heating Zone Valve Brown Cable B19 230V AC Neutral Output Neutral Output to Time Clock 1 5mm cable B20 230V AC Live Output Permanent Live to Time Clock 1 5mm cable B22 230V AC Live Input Switch Live back from Time Clock for Heating Zone 1 B24 230...

Page 83: ...Heat Pump Installation Guide 83 Figure 1 1 Air Source Heat Pump Unplumbed Smartplumb 1 Heating 1 DHW ...

Page 84: ...www jouleuk co uk www joule ie 84 Figure 1 2 Air Source Heat Pump Unplumbed Smartplumb 2 Heating 1 DHW ...

Page 85: ...Heat Pump Installation Guide 85 Figure 1 3 Air Source Heat Pump Unplumbed High Gain Indirect 1 Heating 1 DHW ...

Page 86: ...www jouleuk co uk www joule ie 86 Figure 1 4 Air Source Heat Pump Unplumbed High Gain Indirect 2 Heating 1 DHW ...

Page 87: ...Heat Pump Installation Guide 87 Figure 1 5 Air Source Heat Pump Pre Plumbed Smartplumb 1 Heating 1 Cooling ...

Page 88: ...e Company Name Telephone No Comments Signature Service 1 Date Engineer Name Company Name Telephone No Comments Signature Service 1 Date Engineer Name Company Name Telephone No Comments Signature Service 1 Date Engineer Name Company Name Telephone No Comments Signature Service 1 Date Engineer Name Company Name Telephone No Comments Signature Service 1 Date Engineer Name Company Name Telephone No Co...

Page 89: ...Heat Pump Installation Guide 89 ...

Page 90: ...D Power Road Plantation Bus Pk Bromborough Wirral CH62 3RN 44 0 1513 551 094 44 0 1513 568 336 info jouleuk co uk www jouleuk co uk 23 200 Kraśnik ul Towarowa 34 48 0 128811171 48 0 814709046 biuro joule pl pl www joule pl pl JOULE IE JOULE UK JOULE PL mail tel fax eml web mail tel fax eml web mail tel fax eml web JL SAMHPG5 INS 002 03 2017 ...

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