www.jouleuk.co.uk | www.joule.ie
10
Commissioning
From as little as £480/€578 Inc VAT
Annual Servicing
From as little as £360/€434 Inc VAT per year
All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to validate the
product warranty under the terms of the EUW agreement. Items that must be inspected annually
to validate the warranty include,
• Check outdoor fan motor and lubricate if needed
• Check electrical wiring, contacts and terminals; repair as required
• Check all safety components
• Check compressor operation
• Check indoor thermostat operation
• Check defrost and heating modes (winter only)
• Check for excessive noise and vibration
• Check refrigerant charge
• Inspect air filters
• Check all safety and pressure switches
• Check motor and heaters/voltage/amperes
You must ensure that if you do not choose a Joule service package then the service must be car-
ried out annually by a suitable qualified engineer to validate the terms of the Joule EUW agreement.
Heat pump Maintenance Package
Joule’s heat pump maintenance package entitles you to an annual maintenance visit, during which
our engineer will ensure that your Samsung heat pump supplied by Joule is operating within the
optimum conditions to maximise energy efficiency. Any potential issue can be dealt with by a Joule
engineer. You will also be entitled to a discount on the cost of spare parts and labour.
Maintenance Package Response Times
Joule will schedule the planned annual maintenance visit with you, usually during the off peak
(Summer, Autumn) season. In the unlikely event of a fault, we will endeavour to respond as quickly
as possible
How Much Does The Heat Pump Maintenance Package Cost?
The maintenance package costs £360/€434 inc VAT per year and is payable in ad-vance before
we visit your premises. If any parts or remedial actions are required, we will provide an additional
quotation for this work.
All service offers are subject to payment in advance by cleared cheque or by debit/credit card. The
comprehensive service is available on a monthly direct debit plan.All service prices are inclusive of VAT.
Commissioning, Service & Maintenance
Package