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SRG-4500 User Guide (v7.0) Getting Started • 39
Getting Started
The SRG-4500 can be remotely controlled over an ethernet link by a DashBoard client.
This chapter provides instructions for launching DashBoard and accessing the tabs and menus in DashBoard for the
SRG-4500.
General Usage
Keep the following in mind when using DashBoard to communicate with the SRG-4500:
• The SRG-4500 is always configured as a fixed IPv4 device using the menu system accessible on the front panel.
• The items to be configured are: IP Address, Subnet Mask, and Gateway. Contact your IT Department to help set
these up.
• The controlling DashBoard client is expected to be on the same subnet as the SRG-4500.
Launching DashBoard
DashBoard must be run on a computer that has a physical wired ethernet connection.
For More Information on...
• downloading and installing the DashBoard client software, refer to the DashBoard User Manual .
To launch DashBoard
1. Ensure that you are running DashBoard software version 8.3.0 or higher.
2. Launch DashBoard by double-clicking its icon on your computer desktop.
Enabling a Connection in DashBoard
When you establish a connection with DashBoard, you can also re-name the SRG-4500 to easily identify it in the
Tree View.
To enable DashBoard to communicate with the SRG-4500
1. Launch the DashBoard application on your computer.
2. From the Basic Tree View toolbar, select .
The New Connection dialog opens.
3. Select TCP/IP openGear Frame from the provided list.
4. Click
Next >
.
5. Type the IP address of the SRG-4500 in the IP Address field.
6. Type a unique name for the SRG-4500 in the Display Name field.
7. Click
Finish
.
8. Verify that the SRG-4500 is now listed in the Tree View.
Once a connection is established, a “ping” command can be issued on the computer running the DashBoard client.
This is not required but is a useful diagnostic.
• If the ping fails, then the network route is not available. This indicates a basic network architecture failure.
Contact your IT Department.
• If the ping is successful, then a DashBoard connection should be possible.