Ricoh S-C4.5, Field Service Manual

Page: 175 / 436

870 C
Address book data error
The address book in the hard disk is
accessed. An error is detected in the
address book data; address book
data is not read; or data is not written
into the address book.
• Data corruption
• Defective hard disk
• Defective controller software
1. Replace the hard disk (the user codes
and counters are recovered when the
main switch is turned on if those data
are stored in Smart Device Monitor for
Admin).
• To recover from the error, do any of the following countermeasures:
• Format the address book by using SP5-846-050 (all data in the address book–
including the user codes and counters–is initialized).
876
Log Data Error
An error was detected in the handling of the log data at power on or during machine
operation. This can be caused by switching the machine off while it is operating.
-001 C Log Data Error 1
• Damaged log data file in the HDD
1. Initialize the HDD with SP5832-004.
-002 C Log Data Error 2
• An encryption module not installed
1. Disable the log encryption setting with
SP9730-004 ("0" is off.)
2. Install the DESS module.
-003 C Log Data Error 3
• Invalid log encryption key due to
defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with
SP9730-004 ("0" is off.)
-004 C Log Data Error 4
• Unusual log encryption function due
to defective NVRAM data
1. Initialize the HDD with SP5832-004.
SC Tables
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