Ricoh S-C4.5, Field Service Manual

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6. Troubleshooting
SC Tables
Summary
There are four levels of service call conditions.
Level Definition Reset Procedure
A
To prevent possible damage, the machine does not
operate until the service representative resets the SC
code.
Activate the SP mode, and turn the
main power switch off and on.
B
Turning the main power switch off and on resets the SC
code if the error is caused by incorrect sensor detection. Turn the main power switch off and
on.
C
The machine operates as usual excluding the unit
related to the service call. Turn the main power switch off and
on.
D
The SC history is updated. The machine operates as
usual. No SC code is displayed. Only the
SC history is updated.
• If a problem involves circuit boards, see if you can solve the problem by disconnecting and
reconnecting all connectors before deciding to replace a circuit board.
• If a problem involves a motor lock, check the mechanical load before deciding to replace a motor
or sensor.
• If working on a fax-equipped machine, switching power off and on may cause loss of data stored in
the memory.
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