MECHANICAL PROBLEMS
14 June, 2002
4-16
4.2 MECHANICAL
PROBLEMS
4.2.1 ADF/SCANNER
1. Non
Feed
Possible Cause:
•
Use of the incorrect document type or size.
•
The operation panel is not closed properly.
•
The pick-up rollers and feed belt are dirty or worn out.
•
The mechanical clutch mechanism for document pick-up is defective.
•
Incorrect positioning of the separation roller.
•
The scanner motor is defective.
Action:
1. Check whether a correct document type is being used.
2. Check that the operation panel is closed securely.
3. If the problem remains, do the following:
•
Clean the pick-up rollers and feed belt with a soft cloth and water, and
replace them if damaged.
•
Check the connection between the FCU (CN32) and the scanner motor.
•
Replace the scanner motor.
2. Jam
Possible Cause:
•
Incorrect document type or size.
•
The document is too long.
•
The scanner rollers (pick-up, feed, R0, R1, and R2 rollers) are dirty.
•
Obstruction in the document paper path.
•
The scan line sensor is defective.
•
Defective scanner motor
Action:
1. Check whether a correct document type is being used, and that the document
length is within the maximum limit.
2. Check for obstructions in the paper path.
3. If the problem remains, do the following.
•
Clean the rollers with a soft cloth and water, and replace them if damaged.
•
Check that the S2 sensor is working correctly.
•
Replace the scanner motor.
