Ricoh A-P4, Service Manual

Page: 292 / 381

Using Debug Log
This machine provides a debug log feature that allows the service technician to save and retrieve error
information for analysis.
Every time an error occurs, debug information is recorded in RAM but this information is lost when the
machine is switched off and on.
To capture this debug information, the Save Debug Log feature provides two main features:
• Switching on the debug feature so error information is saved directly to the HDD for later retrieval.
• Copying the error information from the HDD to an SD card.
When a user is experiencing problems with the machine, follow the procedures below to set up the machine
so the error information is saved automatically to the HDD. Then attempt to duplicate the problem so the
error data will be stored.
Setting Up "Save Debug Log"
The debug information cannot be saved until the “Save Debug Log” function is switched on and a target
is selected.
To Switch Debug Log On
1. To enter the SP mode, press

together (5s), release, then press [#Enter].
2. Select SP5857.
SP5857 >>
Save Debug Log
3. Push [#Enter].
SP5857-001
On/Off
4. Push [#Enter].
<On/Off>
*OFF
5. Push  .
<On/Off>
Using Debug Log
291
5