Ricoh A-P4, Service Manual

Page: 165 / 381

• For more details about this SC code error, execute SP5990 to print an SMC report so you can read
the error code. The error code is not displayed on the operation panel.
822 B Self-diagnostic error 3: HDD
3003
The check that is done when the HDD is in-
stalled revealed the following:
• HDD device busy for over 31 sec.
After a diagnostic command is set for the
HDD, but the device remains busy for over 6
sec.
• HDD defective
• HDD harness disconnect-
ed, defective
• Controller board defective
3004
No response to the self-diagnostic command
from the ASIC to the HDDs • HDD defective
823 B
Self-diagnostic Error: NIC
• Network interface board defective
(replace the controller board)
• Controller board defective
The network interface board returned an error
during the self-diagnostic test.
824 D
Self-diagnostic error 4: NVRAM
One or more of the following conditions exist:
• NVRAM not present.
• NVRAM damaged
• NVRAM socket damaged
• NVRAM defective
• Controller board defective
• NVRAM backup battery exhausted
• NVRAM socket damaged
Note: In every case, the controller board
must be replaced.
826 D
Self-diagnostic Error: NVRAM/Optional
NVRAM
• Make sure NVRAM is seated correct-
ly in its socket
• Replace the NVRAM on the controller
board
The NVRAM or optional NVRAM returned an
error during the self-diagnostic test.
827 D
Self-diagnostic Error: RAM
• Update controller firmware again
• Replace RAM DIMM
The resident RAM returned a verify error dur-
ing the self-diagnostic test.
4. Troubleshooting
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