Manual - TC.P Quadro
How to contact support
2016-08-05
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V04.52
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System information
1
Hardware and software information
Software version and firmware version, device serial number or device input
and output data for single devices or multi-unit systems.
2
Description of error
Information that documents the situation and the state of the system using
measured results, logs, scope, screenshots and photographs
Table 152 Important system information for support.
8.2.
How to contact support
Regatron TopCon support
Kirchstrasse 11
CH
– 9400 Rorschach
SWITZERLAND
E-mail: [email protected]
Phone: +41 (0)71 846 67 44
Fax:
+41 (0)71 846 67 77
Web:
8.3.
Determination of the system information
8.3.1.
Software versions
1
2
Fig. 154
Indication of the version of the TopControl application.
In the TopControl application, the actual version of the application
-1-
and version of the function library (DLL)
-2-
are indicated in the “About
Top Control” window using “Info” on the menu bar.
Provide this information to support as contact information.
“Using the software – menu bar”, see chapter 6.4.6, page 179.