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raytecled.com
Raytec Global Tel: +44 (0) 1670 520055
Americas Tel: +1 613 270 9990
I cannot access my illuminator using 192.168.2.80 or My lamps appear in
the DiscoMan Tool with a strange IP address.
192.168.2.80 is the default IP address of older illuminators (Factory Software
<2.5.0), the new default is for the illuminator to have its IP address set
automatically via DHCP. If no DHCP server is found, the illuminator will be
assigned an IP address starting with 169.254 with the last two octets being
random.(The new functionality ensures that all illuminators have a unique
address on powering up and also means that illuminators don’t require a hard
reset when DHCP is accidentally used to set the IP address.)
(The Factory Software version of the illuminator is shown by characters 4,5,6
(4/6/8 size products) and 5,6,7 (16 size products) in the product serial number)
I cannot communicate with my illuminator from the Raytec DiscoMan Tool
Make sure the IP address of the computer and the illuminator are set to the same
range to allow communication.
My illuminator turns on too early or too late
First adjust the Photocell Sensitivity on the
Adv. Settings
web page. Make sure
the illuminator is not mounted under or next to another light source which may
affect the performance of the photocell.
I want my illuminator to turn ON via the photocell
Photocell operation is activated as a factory default setting and will turn the
illuminator on/off automatically provided the illuminator is in “
Local”,“VMS +
Local
” or “
HTTP + Local
” mode. See page 29 for more information.
My illuminator does not trigger from an external input
In standard mode, the photocell must detect that it is dark (or be disabled)
before the illuminator will respond to an external input. Does your External Input
work correctly? Are the respective telemetry wires (orange and purple) wired
correctly? Has the illuminator been set to trigger from an External input on the
illuminator’s web interface?
My illuminator is not responding to group messages correctly
Are all the illuminators in the same network range with correct IP Addresses and
Subnet Masks? Have all illuminators been assigned to the correct group? Trigger
Control must be set to “
Group Control
”. Make sure under the “Respond to Group
Commands” is set to “
Yes, Receive Only
” or “
Yes, Send and Receive
”. Ensure
that if an external trigger is used then that unit is set to “
Yes, Send and Receive
”.
Ensure that override function is not running on the illuminator’s web interface.