QMS 1060E, Operation

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Placing a
Service Call
QMS 1060E Print System Operation 6-32
Repeated Flaws
Placing a Service Call
If you have a problem you cannot resolve, contact your QMS vendor.
Your QMS vendor is best equipped to handle most problems you may
encounter. If you cannot get service from your vendor, see appendix
A, “QMS Customer Support.”
If you have technical questions your QMS vendor is unable to answer,
you may call QMS Customer Technical Assurance. See appendix A,
“QMS Customer Support,” for information.
v
1 The photoconductive
drum inside the toner
cartridge may be dirty.
Open the printer once
and close it again to
clean the drum.
2 The photoconductive drum inside the toner cartridge may
have a scratch on it. Install a new toner cartridge and test
the print again.
3 The toner cartridge may have been exposed to too much
light from external sources. Install a new toner cartridge
and test the print again.