Printer Problem
Checklist
QMS 1060E Print System Operation
6-14
IBM PC and Compatible Computer Checklist
If you’re experiencing printing problems not related to print quality,
check the following:
n
Does your application setup match the printer interface settings?
n
Have you set up your printer port in your AUTOEXEC.BAT file
and installed a PostScript driver within your application? (Refer to
your DOS and application documentation.)
n
If you’re using a serial interface, are you having a protocol prob-
lem? If you are using a PC, check that the PC settings match the
printer settings. Set the printer to DTR/DSR protocol. If that
doesn’t work, check your serial interface cable. (See the “Cable
Pinouts” section of appendix B, “Technical Specifications,” in the
Reference
for information on cable pinouts. You may also want to
try setting the printer to XON/XOFF protocol.)
n
Is your application PostScript compatible? (Check the application
manual.)
Apple Macintosh Checklist
If you’re experiencing printing problems not related to print quality,
check the following:
n
Are the LaserWriter and Laser Prep files (version 6.0 or higher)
installed in your System Folder or Extensions Folder?
n
Have you used the Chooser to select “LaserWriter,” “QMS 1060E
System,” or another PostScript printer?
n
Is AppleTalk active in the Chooser dialog box?
n
Are the screen fonts installed? (See chapter 6, “Printer Options,”
the “Using the LocalTalk Interface” section, in the
Reference
guide.)
Summary of Contents for 1060E
Page 1: ...QMS 1060E Print System Operation 1800380 001B...
Page 8: ......
Page 9: ...1 Introduction In This Chapter n About this manual n Typographic conventions...
Page 46: ......
Page 47: ...4 Printer Maintenance In This Chapter n Handling the printer n Cleaning the printer...
Page 60: ......
Page 93: ...A QMS Customer Support In This Chapter n Sources of customer support n QMS world wide offices...
Page 116: ......