Printek FormsPro 4000se Series, Operator'S Manual

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M A I N T E N A N C E A N D T R O U B L E S H O O T I N G
78
Error Message Possible Solution
Head Blocked?
Check print head carriage area for
obstructions.
Head Gap
Usually a result of a bad paper jam.
Check for paper wedged in the print head
nose shield area.
I/O Overflow
Make sure handshaking parameters set in
the printer and at the host computer match
each other.
Make sure interface cables are wired
correctly.
Preventive Maintenance
Your FormsPro 4000se series printer requires very little preventive
maintenance. It is only suggested that you periodically clear out any
excessive paper dust.
Also, the various bearings used in the FormsPro 4000se should not require
any lubrication. If you do choose to lubricate any bearings, use only 30 Wt.
non-detergent motor oil. DO NOT use any grease or any vegetable based
oils.
Obtaining Service
If your FormsPro 4000se series printer should require service, please
contact the company where you purchased the printer. If you do not know
where the printer was purchased, please call 800-368-4636 to obtain the
name and number of your nearest Printek Authorized Service Center or to
arrange for factory service.