Primera Impressa 2, User Manual

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My prints have blotches or spots in them.
Symptoms: Small spots appear randomly on the print with no ink or different colors of ink.
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Most likely due to dust inside the printer. Review the procedures in Section 8-D
for cleaning the inside of the printer.
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Can also be caused by dust accumulation on the ribbon or print media. Always
store print supplies in the original packaging or in some other suitable dust-
free environment.
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If the spots appear mainly down the center of the page, this may also indicate
that the printerÕs Feed Rollers need to be cleaned. Clean according to Section 8-F.
My prints have poor or faded print quality.
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Check that you have properly loaded print media and a print ribbon according
to the instructions in Section 4. Print media should always be loaded with the
print side facing down (backing side up).
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Check that you have loaded compatible print supplies according to the
descriptions given in Section 4. Remember, only supplies within the same #100,
#200, or #300-Series can be used with one another.
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You are using too much heat or not enough heat to properly transfer ink.
Adjust the Intensity control in the printer driver up or down as needed.
My dye-sublimation prints look jaggy or pixelated.
Symptoms: Prints do not look smooth or continuous, but rather grainy and unclear.
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For best photo-realistic output, you should always use high resolution 24 bit
images. If scanning an image, always scan the image at a 24 bit color setting, at
the same size at which you will be printing, and at 300 dpi. If you stretch or
Òblow upÓ a small or low resolution image, you will always get a pixelated or
grainy effect when printing.
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Try selecting the Fine Anti-Aliasing option from the Preferences tab of
PressPrintÕs Print window. This option should be selected only for dye-
sublimation prints and causes printed images to appear more smoothly around
the edges.
The print media won’t feed and the Printer On-line LED is flashing rapidly.
Symptoms: The printer starts to make noise like everything is fine, but no print media feeds.
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Check that you have properly loaded print media and a print ribbon according
to the instructions in Section 4 and that you have not over-loaded the tray. Do
not attempt to load more than 50 sheets of print media. Also, be sure the print
media stack fits loosely
beneath the Media Supply TrayÕs three Media Guide
Tabs (see Section 4-G).
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If the print media is not feeding effectively from the Media Supply Tray,
separate the print media to assure it is not sticking together. Also, be sure the
Media Supply TrayÕs In-Feed Clutch is set properly according to Section 4-H.
You may also need to clean the In-Feed Rollers according to Section 8-F.
90 Section 9: Troubleshooting
Digital Label and Decal Press 2 UserÕs Manual
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