Primera Impressa 2, User Manual

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I. CLEARING A MAJOR PRINT MEDIA JAM
Although rare, print media can sometimes begin to separate from its backing while
printing. When this happens, it can occasionally become stuck to the interior rollers
causing the media to jam and halt the print process. If this happens, do not attempt
to rip the media from the printer. This will cause the media to tear, leaving media
fragments within the printer. Instead, use the following procedure to clear the print
media from the printer.
1. Open the printerÕs Top Cover by pressing the Cover Release Button.
2. Remove the Ribbon Cartridge from the printer.
3. Locate the Print Pressure Bracket indicated in the illustration below. This
bracket runs the entire width of the printerÕs interior and must be removed in
order to clear out the print media jam.
Sensor Connector Print Pressure Bracket
Section 8: Maintenance 75
Digital Label and Decal Press 2 UserÕs Manual
Securing Levers
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