PerkinElmer OPTIMA 8000, Customer Hardware And Service Manual

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Troubleshooting
257
• Be sure that the injector you are using is recommended for the types of solvents
you are using. The quartz injector, 1.2 mm i.d., is recommended for typical
organic analyses. The alumina injector, 0.85 mm i.d., should be used with
volatile organic solvents, for example, methanol.
• Try increasing the RF power, using less solvent, slowing down the pump speed,
or adjusting the torch height.
Printing Problems
Table 6-2. Printing Problems
Problem Possible Cause(s) Corrective Action
Printer does not print The correct printer driver may
not be installed or selected in
Windows. Check the printer drivers in Windows.
For more information, see the
WinLab32 Software Installation and
Administration Guide
. on the WinLab
CD.
The printer may have been
disconnected. Check the power cable and the cable
connecting the printer to the computer.
Make sure the power is on.
The printer may be out of
paper or off-line. Check printer status.
The pins on the printer cable
connector may be broken. Check the connector. If the pins are
broken, order a replacement cable.
Printout is missing
information The printer may not be set to
the correct emulation mode. See the printer manufacturer’s
information or refer to the
WinLab32
Software Installation and
Administration Guide
. on the WinLab
CD .