92.
Aerion Range
TROUBLE SHOOTING
FUNCTION
POSSIBLE CAUSE
REMEDY
Transmitter batteries low.
Replace transmitter
batteries. Quality alkaline
recommended.
Receiver batteries low.
Test the batteries, replace if
necessary. Quality 1.5V AA
alkaline recommended.
Note: Do NOT connect an AC
adapter when using receiver
batteries.
Yes
Check that transmitter and
receiver are synchronised.
Reset system, see the
installation manual or the
label on the receiver.
One long beep indicates the
wiring is incorrect or the code
learning sequence has failed.
Straighten the antenna.
Replace the receiver.
Defective AC adapter.
Replace the AC adapter.
Damaged wiring.
Inspect/test all wiring and
connections.
No
No beep
Impulse magnet not operating
properly.
Replace gas valve.
No
3 short beeps
Receiver batteries low.
Test the batteries, replace if
necessary. Quality 1.5V AA
alkaline recommended.
No
1 long beep
8-wire cable is off or not
operating properly.
Confirm proper operation of
the 8-wire cable.
SW-cable disconnected.
Confirm proper
connection/operation of the
SW-cable.
Motor not operating properly. Replace gas valve.
Yes
(continued)
FUNCTION
POSSIBLE CAUSE
REMEDY
No
Check connection between
ignition cable and ignitor rod.
Check ignitor rod spark gap.
Check ignitor rod.
Check ignition cable for
damage.
Increase distance between
ignition cable and all metal
parts.
No
Reset system, see the
installation manual or the
label on the receiver.
Do not coil the ignition cable.
Shorten the ignition cable, if
possible.
No
Ignition sequence stops, no
pilot flame. Transmitter
command is possible.
Test the batteries, replace if
necessary. Quality 1.5V AA
alkaline recommended.
Yes
D.
Pilot lit.
No
TC- and SW-cable reversed.
Check cable connection
between receiver and
interrupter block.
Yes
Magnet unit not operating
properly.
Replace gas valve.
Short between interrupter and
SW cable.
Check interrupter block
connection.
No gas (magnet unit drops
after 30 second audible
count.)
Check gas supply.
Spark not lighting the pilot.
Check spark is crossing pilot
orifice.
Cracked ignitor rod (spark
heard but not seen)
Ensure that ignitor rod does
not move within ceramic
shield. Check that ignition
wire is not defective.
E.
Sparking stops after
pilot is lit.
No
Short between interrupter
block and TC-cable.
Check connection to
interrupter block.
Yes
Electronic measuring
amplifier defective.
Replace the receiver.
(continued)
FUNCTION
POSSIBLE CAUSE
REMEDY
No
Resistance in thermocouple
circuit too high.
Check thermocouple circuit.
Not enough heat on
thermocouple.
Check position of pilot to
thermocouple.
Check the stability and
intensity of pilot flame.
Ensure that the pilot flame is
properly adjusted.
Possible cold start. Wait one
minute and retry.
Low voltage from
thermocouple.
Replace thermocouple. Do not
tightenhand tight plus 1/4
turn maximum.
No gas (magnet unit drops
after 30 second audible
count.)
Check gas supply.
No
Broken receiver.
Ensure powered/unpowered
receiver allows manual
operation.
Reset system, see the
installation manual or the
label on the receiver.
Don not coil the ignition
cable.
Yes
G.
Main burner is lit.
No
Manual knob is in the 'MAN'
position.
Turn the control knob to "ON"
position, a positive latch is
required.
Yes
Pilot flame is too low.
Confirm correct gas pressure,
increase pilot flame if
necessary.
(continued)
FUNCTION
POSSIBLE CAUSE
REMEDY
No
System 'drops
out'- all flames
immediately go
out
Too much draft at pilot flame
(poor flame impingement of
primary thermocouple)
Check flue installation.
Pilot assembly out of order.
Inspect pilot assembly for
correct operation and
thermocouple impingement.
No
System goes to
pilot flame only.
6 hours of no motor
movement.
In
Manual/Temperature/Timer
modes the valve turns down
to pilot only if the flame
height does not change for a
6 hour period.
In Temperature/Timer modes
if the ambient room
temperature changes, the
flame height will adjust
automatically to maintain the
set temperature and the fire
will continue to function
normally. The valve will turn
to pilot flame if the set
temperature and the ambient
temperature remain the same
over a 6 hour period.
Yes
Yes
Receiver batteries low.
Test the batteries, replace if
necessary. Quality 1.5V AA
alkaline recommended.
Ensure magnet unit is
operating normally.
Test the receiver output to
the magnet unit.
No
(continued)
FUNCTION
POSSIBLE CAUSE
REMEDY
Exhaust has dark emissions. Inspect fluing damage and/or
incorrect installation.
Ensure that vent configuration
is withing the vent chart
requirements.
Check termination for
blockage and/or appropriate
type.
LP gas being used with NG
injector(s)
Ensure the gas type is correct
for the installed orifices.
No
The primary air shutter is
closed when using LP gas.
When usinf LP gas the air
shutter must be fully open.
See conversion instructions.
Ensure that the flue
configuration is within the
vent chart requirements.
Check termination for
blockage and/or appropriate
type.
No
Check unit for leaks at glass
corners or at gaskets.
Check unit for positive releif
door seal.
Check venting for complete
integrity.
No
M.
Flames are stable but
too small and blue.
Yes
Too much primary air.
Reduce the primary air
opening unut flames have the
base and the yellow upper two-
thirds.
No
NORMAL
OPERATION
Transmitter distance is
limited.
A.
Press the ON button
to start ignition
sequence. Beep will
occur each second.
No
B.
Magnet unit is
energized thus
producing an obvious
latching sound.
H.
Main burner stays lit.
I.
Magent unit drops
while motor turns.
Receiver makes 3
beeps.
C.
Spark will occur each
second.
Ignition components not
operating properly.
Ignition sequence stops, no
pilot flame. No reaction to
remote control command.
F.
Motor turns to main
gas and pilot stays
lit.
Magnet unit drops (audible
sound)
No
Ignition sequence stops. No
reaction to remote control
comand.
Flow of fresh air/and or
exhaust is bocked.
J.
Flames become thin,
blue, wispy then go
out.
Yes
Flow of fresh air and/or
exhaust is blocked.
K.
Flames are very
yellow with dark,
sooty tips.
Yes
Air leak in the firebox.
L.
Flames are very busy
and blowing in an
abnormal direction.
Yes
Summary of Contents for Aerion Series
Page 7: ...PRODUCT DIMENSIONS 2 G1410 GF G1410 GF2L Aerion Range...
Page 8: ...PRODUCT DIMENSIONS 3 G1410 GF2R GF1410 GF3 Aerion Range...
Page 9: ...PRODUCT DIMENSIONS 4 G1410 RD G1410 T Aerion Range...
Page 10: ...PRODUCT DIMENSIONS 5 G1250 GF GF1250 GF2L Aerion Range...
Page 12: ...PRODUCT DIMENSIONS 7 G800 GF G800 T Aerion Range...
Page 13: ...PRODUCT DIMENSIONS 8 G650 Aerion Range ALTO GF...
Page 14: ...PRODUCT DIMENSIONS 9 ALTO T Aerion Range...
Page 22: ...17 Aerion Range UNIT TO TV CLEARANCES COMBUSTIBLE MANTLE Figure 1 4 Clearance from Unit to TV...
Page 104: ...Distributed By LIVING FIRE 61 3 99 777 888 info livingfire com au www livingfire com au...