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Settings and Printing
Network
Network
Maintenance and Spec.
Appendix
160
■
Troubleshooting when installing the printer software
Trouble
Possible Cause
Corrective Action
Printer software cannot be
installed in a computer.
You do not log on the
computer as an Administrator
in Windows NT 4.0, Windows
2000 or Windows XP.
Log on the computer as an
Administrator.
A document is not printed
through the server computer.
You have no authority to print.
Contact the administrator to
register you.
You are not registered in the
server.
The administrator’s
password is required when
restarting the computer.
You cannot install the printer
software.
Install the printer software as an
Administrator.
The printer CD-ROM disk
may be required when
modifying or repairing the
installed printer software
after installing the printer
software with the shared
folder of the server computer.
The server computer is turned
off.
Turn on the server computer to
share the folder for the installation
program.
The server computer is
disconnected from the
network.
Connect the server computer to
the network.
Network problems occur.
Consult with the network
administrator.