225
224
Troubleshooting
Electricity Rate Setting, Water Rate Setting, Gas Rate Setting pages 127 to 137
Perform following inspections and measures before requesting repair or service.
Condition
Inspection
Measure
Is it right after the power is turned ON?
Bubble (circle) in the electricity flow screen does not
appear
Value does not appear right after the power is turned ON until the communication is received from the D series
measurement box, so wait for a while.
Is the rate set?
Set the rate.
The amount does not appear in the integral display
Is the target set?
Set the target.
The target bar does not appear in the integral display
Is the time incorrect?
The time setting is set on the lobby phone, the building manager room base unit, or the integrated control panel,
so contact the management company or the company that installed the system.
The power consumption does not match the usage time
The history data of the power consumption is erased
This is not a malfunction. The display on the base unit is an estimate.
The power consumption does not match with the power
consumption on the invoice from the electricity company
Was there a blackout lasting for 1 hour or longer?
The power consumption is not recorded or
recorded incorrectly
Is it slightly different from the displayed amount on the base unit?
This is not a malfunction. The displayed amount on the base unit is an estimated value, and differs from the actual
amount.
The amount does not match with the amount on
the invoice from the electricity company
Is it vastly different from the displayed amount on the base unit?
Set the electricity rate setting close to the rate plan of the contracted
electricity company.
The power consumption is not correctly recorded while the power is disconnected due to blackout, etc.
Did it update after waiting for a while?
Communication is performed every 5 seconds while displaying the Energy Saving Monitor screen, so wait for a while.
Is it constantly displaying abnormal value?
Connection of the meter box for D series may not be correct. Contact the management company or the company
that installed the system.
Power consumption does not decrease even when
the power to the equipment with high power
consumption is turned OFF
Electricity Rate Setting
pages 127 to 133
Electricity Target Value Setting, Water Target Value Setting, Gas Target
Value Setting pages 138 to 143
Is there something that emits strong magnetic field such as
high output radio station?
●
Image or sound is disrupted
●
Black screen is projected when recording data is played back
●
Recording screen is disrupted
This is not a malfunction. The screen or sound may be disrupted or black image may be recorded when affected
by strong radio wave.
●
Call breaks up
●
Call becomes one way
●
Noise mixes in the call
This is not a malfunction. The sound may break up when surround sound is loud and noisy.
Is the volume adjustment set to "Low" or "Medium"?
The sound during calling or playback is low
Adjust the volume.
Adjusting Call Volume page 31
The condition of the call sub-base unit with monitor
does not improve even when the measures on
pages 223 and 225 are taken
Keep on pressing the MENU button until the Call Sound Off indicator starts to flash to reset the call sub-base unit
with monitor.
Call Sound Off Indicator/MENU Button page 16
Is the ringtones volume setting set to "Low" or "Medium"?
The ringtones volume is low
Set the ringtones volume setting to "High".
Ringtone Volume Setting page 101
Is there a large sound around the base unit, call sub-base
unit, lobby phone, door phone, or door phone with camera?
Note that the history data may be erased when the time setting is changed in large amount (35 days or more).
The time setting is set on the lobby phone, the building manager room base unit, or the integrated control panel,
so contact the management company or the company that installed the system.
Note
Note
Note
Note
Note
Note
INTRODUCTION
USUAL USAGE
SETTING ACCORDING TO
YOUR PREFERENCES
OPERATIONS AND MEASURES
WHEN ALARM GOES OFF
SECURITY ALARM SETTING
AND DISARMING
RECORD
MANAGEMENT
OTHER
