219
Chapter 9 Solving Problems
716
Cannot log on to the
designated SMTP server.
Check the SMTP server IP Address setting.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
717
Incomplete SMTP Protocol
transmission. SMTP server’s
hard disk may be full.
SMTP server is defective.
Contact the network administrator.
719
Received data via LAN is in a
format that is not supported.
Ask the originator to re-send with a supported file
attachment format:
• In the TIFF-F format
• Image data conforming to recording paper size
720
Cannot connect to the POP
server (incorrect POP server
IP Address). POP server is
down.
Check the POP server IP Address.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
721
Cannot connect to the POP
server (user name or
password error).
Check the POP user name and password, or the
APOP settings.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
722
Failed to obtain IP Address
from the DHCP server.
Check the 10Base-T/100Base-TX/1000Base-T cable
connection.
Confirm that the Internet Parameter, and the DHCP
server are correctly configured before turning on, or
turning off the power.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
725
DNS server connection timed
out. DNS server is down.
Check the DNS server IP Address.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
726
Received an error response
from the DNS server.
Check the POP server name.
Check the SMTP server name.
Operating
Instructions (For
Administrator
Setup)
727
Communication error occurred
while communicating with
remote station.
Check the remote station.
728
Communication error occurred
with the SMTP Direct
transmission.
Check the remote station.
729
Failed to authenticate (SMTP
Authentication) when
connecting with the SMTP
server.
Check the SMTP authentication user name and
password.
Contact the network administrator.
Operating
Instructions (For
Function
Parameters)
730
Cannot retrieve the Journal or
program the Internet
Parameters and the Auto
Dialler remotely via Email from
a PC.
Check that the Fax Parameter “
158 PC Remote
Update
” is set to “
Valid
”.
Operating
Instructions (For
Function
Parameters)
731
The dialler buffer for manual
dialling was full (70 stations)
when the Relay transmission
request was received.
Request the originator to re-send the Relay
transmission request after the reserved
communication is finished.
734
Internet Fax communications
and POP reception functions
are disabled.
Contact the device administrator.
Info. Code
Problem
Action
Refer to