218
Chapter 9 Solving Problems
505
Received the polling request
when documents have not
been stored for being polled.
Check with the other party.
540/541/542/
543
Communication error occurred
while transmitting.
Reload the document and send again.
Check with the other party.
550
Telephone line disconnected.
Check with the other party.
554/555
Communication error occurred
while receiving.
Check with the other party.
580
Sub-address transmission to a
unit that has no Sub-address
function.
Check the remote station.
581
Sub-address Password
transmission to a unit that has
no Password Sub-address
function.
Check the remote station.
623
No document is loaded in the
ADF.
Resend the documents.
630
Redial was not successful due
to a busy line.
Reload the document and send again.
634
Redial was not successful due
to no response from the called
station or wrong number
dialled.
If a dial tone is not detected,
the machine does not
transmit.
z
If busy tone was not
detected, the machine will
only redial once.
Check the telephone number, and send again.
Change the setting of the Function Parameter “
68
Dial Tone Check
” (Fax/Email Settings > Fax
Parameters) to “
Off
”.
Operating
Instructions (For
Function
Parameters)
638
Power failure occurred during
the communication.
Check the power cord and plug.
700
During dialling, the
Stop
key
was pressed.
Reload the document and send again.
711
Incorrect LDAP settings
Check the LDAP server name, LDAP log-in name,
LDAP password, and LDAP search base.
Operating
Instructions (For
Function
Parameters)
712
Incorrect Email address
Check the registered Email address.
Check the IP Address of the SMTP server with the
network administrator.
Operating
Instructions (For
Administrator
Setup)
714
Cannot log on to the LAN.
An unexpected LAN problem occurred. Check the 10
Base-T/100 Base-TX/1000 Base-T cable connection.
Contact the network administrator.
Operating
Instructions (For
Administrator
Setup)
715
TCP/IP connection timed out.
Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP Address,
and SMTP server IP Address.
Operating
Instructions (For
Administrator
Setup)
Info. Code
Problem
Action
Refer to