3-2
DBS 576/HD issued September 2001
576/HD-50-525
Chapter 3. Installation
Section 525 - ACD/MIS Reference
Preparing the Windows NT Host PC
Verifying Windows NT Network Settings
Caution
: if you are not familiar with Windows NT, have the Network
Administrator make any required changes.
1. Go to: Start \ Settings \ Control Panel \Network.
2. On each tab listed below, verify that the following information is
entered/itemsare installed:
Identification
• Computer Name (Record for use in ACD Viewer Client Installation)
• Work Group
Services
• Computer Browser
• NetBIOS Interface
• RPC Configuration
• Server
• Workstation
Protocols
• NetBEUI Protocol
• TCP\IP Protocol
Adapter
• Network Interface Card, MODEM or MS Loopback Adapter (need
something to bind TCP\IP Protocol)
Note
: In a stand-alone application with no network clients, it might
be possible to use the MS Loopback Adapter included in the Network
Adapter list on the Windows NT Work Station CD, to activate
TCP\IP.
To find MS Loopback Adapter select Add in the Network Dialog \
Adapters TAB, and scroll until you reach MS Loopback Ada
pter.
Bindings
• NetBIOS Interface
• Wins Client (TCP\IP)
• NetBEUI Protocol
