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Section 7A: Help
335
He
lp
6.
If problems persist and you’re synchronizing through a USB hub, try
connecting the sync cable to a different USB port or directly to your
computer’s built-in USB port.
7.
If you’re already synchronizing through a built-in USB port on the front of
your computer, move the sync cable to a USB port on the back of your
computer (if your computer has USB ports in both places).
8.
Uninstall the desktop software that came with your smart device, and then
insert the Getting Started CD that came with your smart device and repeat
the installation process.
9.
Switch to the USB serial synchronization method. Some firewall software
will not allow the default USB synchronization model (RNDIS) to operate
properly. If this is the case, then switching to a USB serial synchronization
method will allow ActiveSync to work properly.
䡲
Press
Start
and select
Programs
.
䡲
Select
UsbSwitch
.
䡲
Press
OK
to dismiss the confirmation message.
10.
Verify with your computer hardware vendor that your operating system
supports your internal USB controller.
Did You
Know?
A common cause of sync problems is the presence of protective software,
such as VPNs or firewalls, on your computer or network. See “ActiveSync
Does Not Respond to Sync Attempt” on page 334.
Summary of Contents for 700wx - Treo Smartphone 60 MB
Page 4: ......
Page 11: ...User s Guide Proprietary Notice 375 8B Specifications 377 Index 381 ...
Page 12: ......
Page 16: ...iv ...
Page 17: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 18: ...2 ...
Page 42: ...26 Section 1B Setting Up Service ...
Page 53: ...Section 2 Your Treo 700wx Smart Device ...
Page 54: ...38 ...
Page 74: ...58 Section 2A Learning the Basics of Your Smart Device ...
Page 119: ...Section 3 Using Sprint PCS Vision and Other Wireless Connections ...
Page 120: ...104 ...
Page 130: ...114 Section 3A Sprint PCS Vision The Basics ...
Page 154: ...138 Section 3B Using Email and Messaging ...
Page 164: ...148 Section 3C Using Exchange ActiveSync ...
Page 186: ...170 Section 3E Bluetooth IR ...
Page 187: ...Section 4 Your Portable Media Device ...
Page 188: ...172 ...
Page 204: ...188 Section 4A Working With Your Pictures and Videos ...
Page 215: ...Section 5 Your Mobile Organizer ...
Page 216: ...200 ...
Page 267: ...Section 6 Managing Your Information and Settings ...
Page 268: ...252 ...
Page 330: ...314 Section 6B Customizing Your Smart Device ...
Page 331: ...Section 7 Resources ...
Page 332: ...316 ...
Page 370: ...354 Section 7A Help ...
Page 375: ...Section 8 Safety and Specifications ...
Page 376: ...360 ...
Page 392: ...376 Section 8A Important Safety Information ...
Page 396: ...380 Section 8B Specifications ...