Palm 700wx - Treo Smartphone 60 MB, User Manual

Page: 346 / 436

330 Section 7A: Help
My Smart Device Won’t Connect to the Internet
Your smart device supports Sprint PCS Vision (1xRTT) or Sprint Mobile Broadband
(EVDO) wireless data networks. To connect to the Internet, you must subscribe to
data services with Sprint.
䢇
Contact Sprint to verify that your subscription plan includes data services and
that these services have been correctly activated. Sprint should also be able
to tell you if there are any outages in your location.
䢇
Press and hold Power/End to turn off your phone. Then press and hold the
same button to turn it back on again.
䢇
Perform a soft reset (see “Performing a Soft Reset” on page 320).
䢇
Confirm that data services are correctly configured on your smart device:
or
Your phone is on and a Sprint Mobile Broadband or
Sprint PCS Vision data connection is active. If a mobile
broadband data connection is active, you can still make
or receive calls. When you make or receive a call, the data
transmission is automatically interrupted. If a Sprint PCS
Vision data connection is active, you can still make calls,
but you cannot receive calls (incoming calls go to
voicemail). When you make a call the data transmission is
automatically interrupted.
Your smart device is connected to a computer or network
which is providing a data connection.
A data connection is not available or the phone is turned
off (the wireless connection is off).