OnSSI NetDVR 6.5a User Manual Download Page 1

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NetDVR 6.5a

Network Video Recorder

User Manual

On-Net Surveillance Systems Inc. (OnSSI)

One Blue Hill Plaza, 7th Floor | P.O. Box 1555

Pearl River NY 10965

P: 845-732-7900 | T: 845-732-7900

[email protected] | www.onssi.com

Summary of Contents for NetDVR 6.5a

Page 1: ...VR 6 5a Network Video Recorder User Manual On Net Surveillance Systems Inc OnSSI One Blue Hill Plaza 7th Floor P O Box 1555 Pearl River NY 10965 P 845 732 7900 T 845 732 7900 info onssi com www onssi...

Page 2: ...Upgrading NetGuard EVSs 19 ADMINISTRATION 20 ADMINISTRATOR LOGIN WINDOW 20 ADMINISTRATOR WINDOW 20 Device Manager Section 20 Adding Devices 21 Editing Settings for Devices 21 Editing Settings for Cam...

Page 3: ...t Is an Event Notification 50 Specifying Events for which Event Notification Should Be Used 51 PTZ Preset Positions for Device Name Camera Name Window 51 Why Use Preset Positions 52 Absolute and Relat...

Page 4: ...Stopped 69 SCHEDULING 70 Camera Alert Scheduler Window 70 Fields and Check Boxes 71 Calendar Section 73 Set and Clear Modes 73 Zoom Feature 73 How to Set or Clear Periods in the Calendar 74 Good to K...

Page 5: ...Window s Fields 94 New Timer Window 95 New Timer Window s Fields 96 Add New Output Window 96 Add New Output Window s Fields 97 Testing the Defined Output 97 Edit Output Window 98 Edit Output Window s...

Page 6: ...rchiving Audio 138 Storage Capacity Required for Archiving 138 Automatic Response if Running Out of Disk Space 139 Different Drives Automatic Archiving if Database Drive Runs Out of Disk Space 139 Sam...

Page 7: ...res Available 164 Installing New Features on Server 164 Making New Features Available through the Download Manager 165 Hiding and Removing Features 165 Virus Scanning Information 165 ACCESS CLIENTS 16...

Page 8: ...ontrol 183 Returning to the Camera List Page 184 Viewing Recorded Video 184 Selecting a Camera for Viewing of Recordings 184 Browsing and Playing Back Recorded Video 185 Finding Recordings from a Spec...

Page 9: ...deo Device Drivers 208 Removing the Viewer 208 Removing the Download Manager 208 Removing Installation Files for End User Features 208 Removing NetGuard EVS 208 Removing the PDA Software 209 NetPDA Ne...

Page 10: ...one or few operators dramatically improving the security system s responsiveness and efficiency OnSSI s Software Upgrade Plan SUP will keep your system current with the latest features and functionali...

Page 11: ...live and recorded video in any mode of operation Note regarding the release of Ocularis Client Lite as the release of Ocularis Client Lite coincided with the publishing of this document it has not bee...

Page 12: ...Hard Disk Space Minimum 80 Gbyte free depends on number of cameras and recording settings Software DirectX 9 0 or newer required to run Playback Viewer application Microsoft NET 1 1 Framework require...

Page 13: ...64 bit and Windows Vista Ultimate 32 bit or 64 bit CPU Intel Core2 Duo minimum 2 4 GHz or higher RAM Minimum 512 MB 1 GB recommended for larger views 1 GB recommended on Microsoft Windows Vista Networ...

Page 14: ...rvices IIS 5 0 or later Microsoft NET Framework 1 1 Note that later versions of Net Framework may also be present on the server If NET Framework 1 1 as well as one or more later versions are present o...

Page 15: ...te free Software DirectX 9 0 or newer Running as a 32 bit service application Tip To check which DirectX version is installed on a computer click Start select Run and type dxdiag When you click OK the...

Page 16: ...urveillance server Any other port numbers you may have selected to use for example if you have changed the Image Server s port from its default port number 80 to another port number Tip Consult the ad...

Page 17: ...recommend answering Yes since this will ensure that old versions will not interfere with your new version Note that NetDVR versions earlier than 6 0 must be removed manually before installing the new...

Page 18: ...While it is rare to lose your configuration cameras schedules views etc it can happen under certain circumstances Luckily it takes only a minute to back up your existing configuration 1 Create a fold...

Page 19: ...lternative to NetGuard EVS NetGuard can only be used when the software is installed as an application Since installing as an application is no longer possible in current NetDVR versions the HTTP Serve...

Page 20: ...s NetGuard EVS users should now remove their old NetGuard EVS versions and install the new one 1 On the required computers open Windows Add or Remove Programs dialog Start Control Panel Add or Remove...

Page 21: ...ing NetDVR upon installation or whenever configuration adjustments are required e g when adding new cameras to the system Access You access the Administrator application by selecting it from Window s...

Page 22: ...button to open the Edit device settings window Editing Settings for Cameras To edit the settings for a camera listed in the Device Manager section click the plus sign next to the device to which the...

Page 23: ...for more information Disabling Enabling Cameras and Audio Sources Individual cameras and audio sources listed in the Device Manager section are by default enabled meaning that video from cameras and a...

Page 24: ...recorded Scheduler Opens the Camera Alert Scheduler window in which you specify online periods for each camera You are also able to specify if cameras should go online when specific events occur e g...

Page 25: ...use Windows Start menu or the NetTransact Administrator desktop shortcut to access the NetTransact Administrator Use with NetTransact versions earlier than 2 1 is not supported Add Device Starts the...

Page 26: ...ssage is sent to a particular user notifying the user of the recorded event See also the description of the I O Control button Event Buttons Opens the Event Buttons window in which you are able to def...

Page 27: ...le and click Open All DLKs are now automatically imported and the relevant DLK will automatically appear when you add a device through the Device Setup Wizard How to Add a Device In NetDVR you add dev...

Page 28: ...gment in the field press SPACE on your keyboard or Typing the DNS host name of the device This requires that you select the Use DNS host names box Specifying the IP address of a device Note By default...

Page 29: ...able to specify certain settings related to camera name and PTZ control The latter requires that the camera is a PTZ Pan tilt Zoom camera 7 Click Finish 8 The device will be listed in the Administrat...

Page 30: ...dow lets you edit the settings of an already installed device The Edit device settings window Access To access the Edit device settings window select the required device in the Administrator window s...

Page 31: ...a covered by the cameras attached to the device examples Reception Area Car Park B Entrance Door Note Device names must be unique you cannot use the same name for several devices Camera Settings Opens...

Page 32: ...era equipped with a special IPIX camera lens for which a special IPIX license key is required If the device in question is for a dedicated IPIX camera the check box is selected by default and you do n...

Page 33: ...n the check box is selected the IP address field changes its name to DNS Host Name ready to accommodate a DNS host name rather than an IP address Default Http Port When selected HTTP traffic to the de...

Page 34: ...he Camera Settings for Device Name window lets you specify certain information about a device s cameras This is primarily interesting for PTZ cameras and cameras attached to a video encoder device The...

Page 35: ...OM1 Field available only if Some of the connected cameras are Pan Tilt Zoom cameras check box is selected If a PTZ camera is controlled through the COM1 port on the video encoder device select the req...

Page 36: ...cial characters and must be no longer than eight digits Examples of correct camera shortcut numbers 3 12345678 Examples of incorrect camera shortcut numbers A 3 123456789 Note Camera shortcut numbers...

Page 37: ...window To configure a camera select the required camera in the Administrator window s Device Manager section then click the Administrator window s Settings button This will open the Camera Settings f...

Page 38: ...ds between each image is still calculated Recording Settings The Recording Settings section lets you specify the camera s recording settings in the following fields Required framerate Specify required...

Page 39: ...all video in which motion is detected On event Available only when the option Conditionally is selected i e when video received from the camera should be stored in the database on certain conditions...

Page 40: ...d IPIX Note Functionality in the IPIX section is only available if the use of IPIX technology has been enabled for the device to which the camera is attached For dedicated IPIX cameras the use of IPIX...

Page 41: ...an the specified number of minutes hours or days they will automatically be deleted Note A database can contain no more than 600 000 records regardless of what maximum age has been defined Tip You wil...

Page 42: ...iving for a camera in the Archive setup window accessed from the Administrator window by clicking the Archive Setup button o Repair Scan Delete if fails Default action If the database becomes corrupte...

Page 43: ...drive size Tip Should the database resizing procedure take place you will be informed on screen in NetGuard EVS in log files and if set up through an e mail and or SMS alert Tip For more information a...

Page 44: ...Image Quality button in the Camera Settings for Device Name Camera Name window The Configure Device window is divided into a Camera Settings section and a preview image section Camera Settings Sectio...

Page 45: ...best possible motion detection settings for each camera may help you later avoid unnecessary alerts etc Depending on the physical location of the camera it may be a very good idea to test motion detec...

Page 46: ...the noise sensitivity setting Tip If you find the concept of noise sensitivity difficult to grasp try dragging the slider to the left towards the High position The more you drag the slider towards the...

Page 47: ...ess You access the Define Exclusion Regions window by clicking the Exclude Regions button in the Camera Settings for Device Name Camera Name window Defining Areas in which Motion Detection Should Be D...

Page 48: ...d be disabled As the automatic detection is based on an analysis of a number of images it may take a few seconds from you click the Auto button to noisy areas are detected and marked as areas in which...

Page 49: ...lexibility when associating a camera with particular outputs You are able to select between all available outputs i e outputs defined as output events for the camera itself as well as outputs defined...

Page 50: ...lly when motion is detected in video from the camera Tip This feature does not require that a VMD Video Motion Detection event has been defined for the camera in the I O Setup window To select an outp...

Page 51: ...fications button What Is an Event Notification In NetGuard NetGuard EVS three differently colored indicators are available for each camera a yellow indicator a red indicator and a green indicator When...

Page 52: ...emove an event from the Active Events list select the event in question and click the button PTZ Preset Positions for Device Name Camera Name Window Available only when dealing with a PTZ Pan Tilt Zoo...

Page 53: ...deo server s built in web page For relative positioning PTZ cameras allowing definition of preset positions through the NetDVR system you define a preset position by moving the PTZ camera to the requi...

Page 54: ...e the PTZ camera along each of its axes the X axis allowing you to pan left right the Y axis allowing you to tilt the camera up down and the Z axis enabling you to zoom in and out the camera will zoom...

Page 55: ...cified in the PTZ View section If the preset position selected in the list is yet undefined you will be asked to specify a name for the preset position Edit Name Lets you edit a preset position name s...

Page 56: ...utton to go to the Setup PTZ Patrolling window PTZ patrolling requires that at least two preset positions have been defined Event Window for PTZ Preset Positions on Event Available only when dealing w...

Page 57: ...between a particular preset position and a particular event simply select the required event in the window s rightmost list and click the button Setup PTZ Patrolling Window Available only when dealin...

Page 58: ...rol Scheme If you want to create a new patrol scheme based on an existing one you can copy the existing patrol scheme To copy an existing patrol scheme select the required patrol scheme in the Patrol...

Page 59: ...t position from the Patrolling list select the preset position in question and click the button Specifying Timing Settings for a PTZ Patrol Scheme Having selected a patrolling scheme in the Patrol sch...

Page 60: ...option Example You may specify that the PTZ camera should go to the next preset position and resume patrolling when 10 seconds has passed without detection of motion PTZ Scanning PTZ scanning is suppo...

Page 61: ...d values directly in the four fields or by using the following buttons to adjust the ellipse Button Description R Decreases the radius of the IPIX view field The ellipse s horizontal X and vertical Y...

Page 62: ...he IPIX rendered view up and to the right Moves the IPIX rendered view to the left Moves the IPIX rendered view to its home position Moves the IPIX rendered view to the right Moves the IPIX rendered v...

Page 63: ...ra Name Displays the name of the camera If required you are able to overwrite the existing camera name with a new one Camera Number Users of NetGuard EVS can take advantage of a range of keyboard shor...

Page 64: ...ly to be reached earlier if recording audio and video than if only recording video o Example If using MPEG4 each one second video GOP Group Of Pictures will be stored in one record in the database Eac...

Page 65: ...bling it in the Administrator application you should thus verify whether the problem may be due to the microphone being disabled on the device itself Speaker Settings Window The Speaker Settings windo...

Page 66: ...you manage the service The Recording Server Manager s notification area a k a system tray icon indicates whether the Recording Server service is running or not Green indicates running default red indi...

Page 67: ...you get access to the Status window Tip Alternatively simply double click the icon to open the Status window The Status window lets you view the status of the image server s and connected cameras The...

Page 68: ...started Received KB Shows the number of kilobytes sent the by camera since the Recording Server was last started Offline Indicates the number of times the camera has been offline due to an error View...

Page 69: ...elect About Knowing the version number can be useful in case you require support from your vendor Exiting the Recording Server Manager To exit the Recording Server Manager do the following 1 Right cli...

Page 70: ...sed no video or audio will be available neither for live viewing nor for recording Resuming the Recording Server Service When the service is paused the Service Manager window closes The next time you...

Page 71: ...of time You are also able to specify when the camera should speedup recording and if e mail alerts or SMS alerts should be triggered if motion is detected during specific periods of time If using PTZ...

Page 72: ...Note The Speedup check box is only available if you have enabled speedup in the Camera Settings for Device Name Camera Name window E mail Check the E mail box when you want to set or clear periods wi...

Page 73: ...ent When you set an Online period you will be asked whether you want the selected camera to transfer video to the NetDVR software continuously within the specified period Always or only when an event...

Page 74: ...her a pencil Set or an eraser Clear when inside the calendar section Mouse pointer turns into pencil Set or eraser Clear when inside calendar section Zoom Feature When placing your mouse pointer insid...

Page 75: ...is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up When you set a Patrolling period you may be able to select between several patrol schemes This...

Page 76: ...tion Copy Schedule Lets you copy the schedule displayed in the calendar section When used in combination with the Paste Schedule button you are able to quickly re use schedules from one camera to anot...

Page 77: ...se any of the features to which access has been restricted Changing the Administrator Password To change the administrator password click the Change Password button to open the Change Password window...

Page 78: ...nly when NetGuard EVS user selects to resume it Tip PTZ patrolling for individual PTZ cameras is configured in the Setup PTZ Patrolling window Logfile Settings The Logfile Settings section lets you sp...

Page 79: ...rview control panel then click the Events button to view the events log Path By default event log files are stored in the folder containing the NetDVR software typically C Program Files OnSSI NetDVR T...

Page 80: ...camera regardless of any e mail alerts periods defined in the Camera Alert Scheduler window Start cameras on remote live requests Cameras may be stopped for example because they have reached the end...

Page 81: ...GSM modem has been attached to a serial port on the computer running the NetDVR software Change Password Window The Change Password window lets you change the administrator password for your NetDVR so...

Page 82: ...to enable the use of e mail alerts when the OnSSI Recording Server is running E mail alerts will then be sent when the following conditions apply o the OnSSI Recording Server is running o motion is d...

Page 83: ...ime information is automatically included in e mail alerts Note If e mail alerts are enabled for the Viewer the content you specify in the Subject text and Message text fields will appear as default v...

Page 84: ...en attached to a serial port on the computer running the NetDVR software The SMS settings window lets you enable and configure the use of SMS alerts Such SMS alerts can automatically be sent to one or...

Page 85: ...ly included in SMS alerts Time btw transmissions Specify required minimum time in minutes to pass between the sending of each SMS alert per camera Examples If specifying 5 a minimum of five minutes wi...

Page 86: ...rm of TCP or UDP data packages which can be analyzed and if matching specified criteria used to generate events Such events are called generic events Events may be based on NetDVR detecting motion on...

Page 87: ...ts you define input events VMD Video Motion Detection events and output for devices on your surveillance system When events occur they can trigger one or more actions Input events occur when input fro...

Page 88: ...to define one or more input events on the device Some devices do not support input output at all Refer to the release notes for device specific information Devices Capable of Handling One Input Event...

Page 89: ...t Motion Detection Lets you add a VMD Video Motion Detection event to the device selected in the Defined Events list VMD events are events triggered when NetDVR detects motion on a specific camera bas...

Page 90: ...h ports to use for FTP alerts and SMTP input output events as well as which polling frequency to use on devices requiring polling Add New Event Window Devices With One Input Event The Add New Event wi...

Page 91: ...to documentation for the sensor and device in question External event name Lets you specify a name for the input event Note Event names must not contain the following characters Note Some camera devic...

Page 92: ...d New Event window for devices capable of handling several input events contains the following fields Field Check Box Description External event name Lets you specify a name for the particular input e...

Page 93: ...will open when the Add new event button is clicked Multiple Input Events Window s Fields and Buttons The Multiple Input Events window contains the following fields and buttons Field Description Input...

Page 94: ...list to the Available Input Event s list thus disabling it Edit Lets you edit the settings for an input event selected in the Enabled Input Event s list Edit Event Window for Editing Input Events The...

Page 95: ...for the sensor and device in question External event name Lets you edit the name of the input event Note Event names must not contain the following characters Note Some camera devices only support ev...

Page 96: ...g based on a VMD event i e when motion is detected a timer event stops the recording after one minute and another timer event switches the lights off after two minutes The New Timer window Access You...

Page 97: ...fy the required amount of time in either seconds or minutes Examples The timer event should occur 15 seconds after the event under which it is defined has occurred The timer event should occur 2 minut...

Page 98: ...1 10 seconds or seconds Example The output should be kept for five tenths of a second Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to...

Page 99: ...Keep output for Lets you edit the amount of time for which the output should be applied Specify the required amount of time in either 1 10 seconds or seconds Example The output should be kept for fiv...

Page 100: ...SMTP Port Lets you specify port number to use for sending event information from the device to the surveillance system via SMTP Default port is port 25 Polling Frequency 1 10 sec For a small number of...

Page 101: ...ra use a higher frame rate when an event button is selected or you can use an event button for manually triggering PTZ preset positions on event For triggering outputs Particular outputs can be associ...

Page 102: ...il or SMS alerts when clicked When you click OK in the Add New Event window for adding event buttons your are returned to the Event Buttons window in which your new event button will appear in the Def...

Page 103: ...ent under another timer event Editing Event Buttons and Timer Events To edit an event button or a timer event specified under an event button select the required event button or timer event in the Def...

Page 104: ...n will be a global event button available for all cameras Manual event name Lets you specify a name for the event button Note Event button names must not contain the following characters Send e mail i...

Page 105: ...ton is a global event button available for all cameras Manual event name Lets you edit the name of the event button Note Event button names must not contain the following characters Send e mail if thi...

Page 106: ...eatures a Defined events list in which defined TCP and or UDP based events are listed as well a number of buttons used when configuring the events Button Description Add new event Lets you define new...

Page 107: ...P data packages and whether any notifications should be triggered when the event occurs Tip TCP and UDP packages used for generic events may contain special characters such as etc within the text stri...

Page 108: ...ion s Event message include field but may also have more content Example If you have specified that the received package should contain the terms User001 and Door053 the event will be triggered if the...

Page 109: ...together in the package in the specified sequence in order to match your criterion If the terms must appear in the package but not necessarily in any exact sequence add the terms one by one i e so th...

Page 110: ...y Lets you add an end parenthesis character to the Event message include field AND Lets you add an AND operator to the Event message include field With an AND operator you specify that the terms on bo...

Page 111: ...n if only one of the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrieve Example Many results match the criterion User001 OR Door053 OR Sunday Rem...

Page 112: ...uired camera in the list below the check box Send SMS if this event occurs Select check box to send an SMS alert when the input occurs Note In order to be able to use SMS alerts the SMS alert feature...

Page 113: ...DVR listens for generic events on the port specified as Alert Port in the Advanced window default is port 1234 Event rule type Lets you select how particular NetDVR should be when analyzing received d...

Page 114: ...r the actual analysis Examples Single term User001 when added to the Event message include field the term will appear as User001 Several terms as one item User001 Door053 Sunday when added to the Even...

Page 115: ...cessed first then the result will be combined with the last part of the string In other words the system will first look for any packages containing either of the terms User001 or Door053 then it will...

Page 116: ...er001 or the term Door053 or the term Sundaymust be present in order for the criterion to be met The criterion is satisfied even if only one of the terms is present As a rule of thumb the more terms y...

Page 117: ...settings window When you have edited the generic event click OK I O Control I O Control Window In the I O Control window you are able associate particular events and event buttons with one or more pa...

Page 118: ...he Output Settings for Device Name Camera Name window you are able to associate a camera with particular external outputs defined in the I O Setup window for example the sounding of a siren or the swi...

Page 119: ...kewise each time you click the down button the selected output is moved down one step To remove an output from the On Manual Control list simply select the required output and click the button located...

Page 120: ...he following 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the camera or other device to which the input unit is c...

Page 121: ...window If requiring an image recorded at the time of the event to be included in the e mail alert also check the Include image from camera check box and select the required camera in the list next to...

Page 122: ...users manually trigger events from NetGuard EVS In NetGuard EVS event buttons are actually not buttons instead users manually trigger events by selecting them from a list See also About Event Buttons...

Page 123: ...cribed in the beginning of this text Note that individual users rights may prevent them from accessing specific cameras and or events in NetGuard EVS such rights are defined through the ImageServer Ad...

Page 124: ...Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the device on which motion must be detected in order for the event to occur...

Page 125: ...criteria are met This way you are able to easily integrate your NetDVR surveillance system with a very wide range of external sources for example access control systems alarm systems etc Events based...

Page 126: ...ified term s to the Event message include field the content of which is used when analyzing received data packages You are furthermore able to use processing order parentheses and two different Boolea...

Page 127: ...a terminal emulation program used on TCP IP networks With Telnet you can connect to a server from a computer on the network and execute commands through Telnet as if you were entering them directly o...

Page 128: ...ure that it is your generic event which triggers the event notification Once you are done testing you can move any temporarily removed events back to the Active Events list 4 Click OK in the Setup Not...

Page 129: ...the required characters 8 Close the Telnet window by clicking the close button in its top right corner 9 Go to your NetGuard or NetGuard EVS If the yellow event notification indicator lights up for th...

Page 130: ...ric Events button to open the Generic Events window In the Generic Events window s Defined Events list select the required generic event then click the Add new event button to open the New Timer windo...

Page 131: ...ices can be triggered manually when viewing live video in NetGuard and NetGuard EVS In NetGuard and NetGuard EVS the output is triggered by selecting the required output from a list on the client s Li...

Page 132: ...ble to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in question for exact information External output name Specify a name for the ou...

Page 133: ...able then click the Settings button This will open the Camera Settings for Device Name Camera Name window 6 In the Camera Settings for Device Name Camera Name window click the Outputs button This will...

Page 134: ...nd down buttons located to the right of the list you can change a selected output s position in the sequence The Output Settings for Device Name Camera Name window also lets you select output for auto...

Page 135: ...t on your system begin at step 5 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the camera or other device to which...

Page 136: ...w 4 In the I O Setup window your newly defined output is now listed you may have to click the expand icon in front of the name of the camera or other device to see the listing Click OK to close the I...

Page 137: ...by the camera Good to know You are not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVR system this output will also be sele...

Page 138: ...e database are overwritten With archiving the amount of records you are able to store is limited only by the available hardware storage capacity Note however that it is only possible to archive up to...

Page 139: ...led on a device audio from the device will also be archived If the device is a video encoder with several channels audio will be archived with the camera on channel 1 When an audio source is enabled a...

Page 140: ...e remaining available disk space went below 350 MB 150 MB plus 20 MB for each of the ten cameras The difference ensures that very large disks will not necessarily be considered to be running out of di...

Page 141: ...w 75 MB plus 10 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 175 MB 75 MB plus 10 MB for each of the ten camera...

Page 142: ...tGuard EVS or Viewer In such situations the database will be put aside for archiving at a later point in time While the database is put aside a special temporary database is created for storage of new...

Page 143: ...e backup directory older than Lets you specify how many days you want to keep archived recordings for Archived recordings older than the specified number of days will automatically be deleted In the C...

Page 144: ...ving once a day will normally suffice However if you expect the daily database per camera to exceed 40 GB or 600 000 records you should specify additional archiving times To add an archiving time to t...

Page 145: ...ying that archiving should apply for a specific camera Remember that only when you click OK is archiving actually enabled for the selected cameras Archiving Locations for Individual Cameras Static arc...

Page 146: ...the path listing and click the Set all paths button Add target Note The button is only available if the Automatic path selection check box is selected By clicking this button you can add a new archiv...

Page 147: ...ecify must exist You are not able to create new directories as part of the process If archiving to a network drive the regular camera database must still be stored on a local drive i e a drive attache...

Page 148: ...chiving archiving for the camera in question will always take place to that drive first If the drive on which the camera stores its regular database is or becomes full or if it is simply not among the...

Page 149: ...o requires that either a NetGuard EVS or the dedicated NetMatrix software is installed on the user s computer Tip See the minimum system requirements for using the NetMatrix software under System Requ...

Page 150: ...ds on this port By default port 12345 is used You are of course able to specify another port number Password Used when adding a new NetMatrix recipient or editing the properties of an existing one Spe...

Page 151: ...detected motion on a particular camera Note that if available you are also able to select other types of event including input events generic events VMD events event buttons including global event but...

Page 152: ...connect you can avoid this issue and ensure that video from the latest event is always displayed prominently Disconnect Disconnect the camera you will specify the actual camera in the next step Use if...

Page 153: ...video If you want to use the Viewer access it from Windows Start menu Select Start All Programs NetDVR Viewer Image Server Administration ImageServer Administrator Window The Image Server provides acc...

Page 154: ...if the server should be accessible from the internet via a router or firewall If selecting this option also specify the outside public IP address and port number in the Outside Address and Outside Por...

Page 155: ...eously connected clients may help reduce server load If more than the allowed number of simultaneously connected access clients attempt to log in only the allowed number of access clients will be allo...

Page 156: ...s for each user Log Files Section In the Log Files section specify the number of days to keep log files in the Image Server s regular event log By default such log files are kept for ten days before t...

Page 157: ...g 1 In the Administrator window click the General Settings button This will open the General Settings window 2 In the General Settings window s Advanced section select Start cameras on remote live req...

Page 158: ...ethods is described in the following How to Add a New Basic User To define a new dedicated surveillance system user account with basic user name and password authentication click the User administrati...

Page 159: ...rectly specified user name USER001 Example of an incorrectly specified user name PC001 USER001 The user should of course still specify a password and any required server information How to Edit an Exi...

Page 160: ...ation If using basic authentication users should enter their passwords exactly as you have specified them on the Image Server NetGuard EVS Users When users log in with NetGuard EVSs they must select b...

Page 161: ...member password is selected Inform users whether they are allowed to use this feature Define User Rights Window The Image Server s Define User Rights window lets you define access rights for access cl...

Page 162: ...e Tip By clearing the View Live Browse and Setup check boxes you can effectively disable the user s ability to use NetGuard NetGuard EVS for example while the user is on vacation This would typically...

Page 163: ...he JPG format Database Export Ability to generate and export evidence in database format Note The Database Export feature is available in NetGuard EVS only Sequences Ability to use the Sequences featu...

Page 164: ...ution What Does the Welcome Page Look Like The welcome page is a simple web page with links to downloading or running various features It is available in a number of languages users select their requi...

Page 165: ...hich are or can be made available to users In the example only English versions are initially listed This is because the example is from an English version of NetDVR had you installed a Japanese versi...

Page 166: ...l still be installed on the surveillance system server and by selecting check boxes in the Download Manager s tree structure you can quickly make the features available again You can remove features w...

Page 167: ...indow to manage Ocularis Client Lite NetGuard and NetGuard EVS access to the surveillance system Download Manager All three video clients Ocularis Client Lite NetGuard EVS and NetGuard can be download...

Page 168: ...e includes multiple tools for accessing and investigating video of incidents within seconds The Time Slicer and Motion Slicer auto generate thumbnails of time intervals and motion events The Kinetic M...

Page 169: ...video from the entire surveillance system including motion smart search and digital PTZ into live and recorded images Minimum hardware requirements Operating System Microsoft Windows XP Professional...

Page 170: ...d EVS from a DVD 1 Verify that your computer meets NetGuard EVS s minimum system requirements 3 Insert the surveillance system software DVD wait for a short while select required language then click t...

Page 171: ...the Image Server s default port number 80 When you connect to the server you will see a welcome page On the welcome page click NetGuard link in order to view NetGuard login dialog 2 To log in specify...

Page 172: ...password o Basic with which you will be authenticated through a user password combination defined on the surveillance system server Username Type your user name The user name is case sensitive i e the...

Page 173: ...system requirements for the NetPDA NetCell Server and NetPDA NetCell Client under System Requirements Everything else you need to know about the NetPDA NetCell Server and NetPDA NetCell Client is des...

Page 174: ...e that later versions of NET Framework may also be present on the server If NET Framework 1 1 as well as one or more later versions are present on the server Windows default settings may cause a later...

Page 175: ...llowing Use of NET Framework Windows 2003 Only When NET Framework is installed you must allow use of NET Framework by doing the following 10 Click Start and select Control Panel 11 Click Administrativ...

Page 176: ...es describe installation of the NetPDA NetCell Server as the only application using IIS on the server and with its default settings If IIS is also used for other applications it is recommended that yo...

Page 177: ...anguage exe from the location you have saved it to Tip Depending on your security settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this so...

Page 178: ...cess to relevant cameras has been set up in the Image Server Administrator Tip You can use a NetGuard or NetGuard EVS to verify that the Image Server s user setup works Then do the following 1 Double...

Page 179: ...rt number was used when the virtual directory was specified Make sure that IIS is running Test Interface Cannot Be Displayed Solutions Make sure that the NET Framework is registered on the IIS Make su...

Page 180: ...d accept the license agreement 3 Select the folder in which to install the NetPDA NetCell Client software on the PC 4 Click Next twice to begin the installation process 5 When installation is complete...

Page 181: ...then tapping the NetPDA NetCell Client icon When first started your NetPDA NetCell Client must be configured before it is able to connect to the NetPDA NetCell Server Note During configuration you wil...

Page 182: ...installed on the IIS Default is PDAServer 7 Tap OK to store the configuration You are now ready to use your NetPDA NetCell Client see Using the PDA Client for more information Using the NetPDA NetCell...

Page 183: ...p the LIVE button You will now see live video from the selected camera in the NetPDA NetCell Client s regular view in which about half of the display is available for viewing the video If you require...

Page 184: ...default position To zoom in and out tap the Zoom icons Tip You are also able to control the position of the PTZ camera by using the navigation buttons on the PDA itself If you are viewing the live vi...

Page 185: ...in full screen Returning to the Camera List Page To return to the camera list page tap the Return icon The Return icon is only available when using regular view Viewing Recorded Video From the NetPDA...

Page 186: ...the Playback buttons From left to right the Playback buttons are Play backward in time Stop Play forward in time To control the playback speed use the Playback Speed slider Tip You are also able to c...

Page 187: ...ime the last image recorded before the specified time will be displayed Finding Recordings from a Specific Event By tapping the Alarms icon you are able to view a list of recordings of detected events...

Page 188: ...eo you can easily switch to full screen view When viewing recorded video in the NetPDA NetCell Client s regular view tap the Full Screen icon to switch to a full screen rotated view Tip As an alternat...

Page 189: ...ccess the Viewer from Windows Start menu Select Start All Programs NetDVR Viewer By people who have received video evidence material from your surveillance system This type of users are typically poli...

Page 190: ...detects that a door is opened or when the surveillance system detects motion in the video from a camera As part of the data exchange between computers on the NetDVR NetMatrix system other computers e...

Page 191: ...ify your User Name and Company Name You furthermore have the option of selecting whether the NetMatrix application should be available just for you or for anyone using the computer If in doubt select...

Page 192: ...lt port 12345 is used The port number must match the port number that has been specified for your NetMatrix on the surveillance system server consult your surveillance system administrator if in doubt...

Page 193: ...will show camera information in the NetMatrix window This allows camera names or camera IP addresses to be displayed even if the NetMatrix window is running in full screen mode The same image with an...

Page 194: ...eeds will always be displayed in the top left position while any previously received video feeds will be shifted one position forward and eventually be pushed out Startup Mode Lets you select how the...

Page 195: ...isconnect Lets you determine how the NetMatrix window should react when a disconnect command is received o Show Alert If selected this setting will show a small alert box in the bottom right corner of...

Page 196: ...etMatrix application runs in hidden mode you will not see the NetMatrix window until there is video to display You will however still be able to access the window by double clicking the NetMatrix icon...

Page 197: ...camera information immediately above images The same image with and without camera information Image Aspect Ratios Depending on configuration video in the NetMatrix window can either be displayed wit...

Page 198: ...figuration your NetMatrix application may have been set up to automatically accept all received commands in which case new video feeds will automatically be displayed in your NetMatrix window If your...

Page 199: ...r regular view you can also simply double click anywhere inside the NetMatrix window Always On Top Forces the NetMatrix window on top of other windows on your screen Config Lets you access the NetMatr...

Page 200: ...application can be started again by double clicking the NetMatrix shortcut on your desktop Shutting Down the NetMatrix Application Closing the NetMatrix window by clicking the close button in the NetM...

Page 201: ...ts read more about events in About Input Events Output A log file is created for each day on which events have occurred Event log files are by default placed in the folder containing the NetDVR softwa...

Page 202: ...Service log files are by default placed in the folder containing the NetDVR software Image Import Service log files are named according to the structure ImageImportLog_YYYMMDD log e g ImageImportLog2...

Page 203: ...ity can t be guaranteed The log file could not be checked for integrity Log information does not match integrity information Log integrity can t be guaranteed The log file exists but does not contain...

Page 204: ...VR server s on which the Video Device Drivers are installed 1 Open Windows Control Panel and select Add or Remove Programs This will open the Add or Remove Programs window 2 In the Add or Remove Progr...

Page 205: ...s third step select Device drivers from the menu and click Next 7 The wizard is now ready to install the video device drivers Click the Install button to complete the installation of the video device...

Page 206: ...rces on scanning all the data which is being archived This may affect system performance negatively Also virus scanning software may temporarily lock each file it scans which may further impact system...

Page 207: ...dard time to 03 00 DST and the day thus has 23 hours In that case there is simply no data between 02 00 and 03 00 in the morning since that hour for that day did not exist Fall Switch from DST to Stan...

Page 208: ...tton 5 Select Remove entire surveillance system then click Next and complete the wizard s remaining steps Tip If you have used the NetPDA NetCell Client NetPDA NetCell Server solution you may also wan...

Page 209: ...tem Removing the Download Manager The Download Manager is removed separately from the NetDVR software 1 In Windows Start menu select Control Panel and select Add or Remove Programs 2 In the Add or Rem...

Page 210: ...lick the Remove button and follow the removal instructions NetPDA NetCell Client Removal Procedure The PDA Client may be removed in two ways either directly from the PDA or from a PC with ActiveSync R...

Page 211: ...NetMatrix application is running shut it down by right clicking the NetMatrix icon in Windows notification area also known as the system tray typically located in the bottom right corner of your scre...

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