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Section 5 Troubleshooting and Maintenance
5-2 Error Messages
5-9
NS Series Programming Manual
5-2-2 Troubleshooting Errors when Turning ON Power
This section describes possible errors immediately after power is turned ON to the PT and the coun-
termeasures for these errors.
No. Message
Cause
Possible countermeasure
1
FATAL ERROR No. 01: Touch Panel is
not connected: Please contact your
OMRON service center.
Touch panel error.
2
FATAL ERROR No. 02: SRAM Initializa-
tion Error: Please contact your OMRON
service center.
Hardware error in log
SRAM.
3
FATAL ERROR No. 03: MAC Address
Error: Please contact your OMRON
service center.
Incorrect MAC address.
The PT may need repaired.
Contact your nearest OMRON
representative.
4
FATAL ERROR No. 04:
PT Model type Identify error.
The PT model cannot be
determined.
The PT may need repaired.
Contact your nearest OMRON
representative.
10
ERROR No. 10: File System Error:
Please recover the system program.
File system is corrupted.
(A hardware fault
occurred or power was
interrupted during
writing.)
File reading or program
execution failed.
10
ERROR No. 10: Fail in loading files or
executing program: Please recover the
system program.
Read-only file is being
transferred to the PT.
10
ERROR No. 10: Fail in loading files:
Please recover the system program.
File reading failed.
Reinstall the system program by
inserting the Memory Card con-
taining the recovery program in
the PT and resetting the PT or
turning the power supply OFF and
ON again. (Refer to
3-6 Using
Memory Cards
in the Setup
Manual.) If a read-only file is
stored in the PT, perform a clean
install. After that, confirm that the
file is not read-only and transfer
the screen data to the PT. If the
same problem occurs after rein-
stalling the system program, the
PT may need repaired. Contact
your nearest OMRON representa-
tive.
11
ERROR No. 11: Fail in loading files:
Please reinstall the system program.
File reading failed.
11
ERROR No. 11: Device check program
error: Please reinstall the system
program.
Hardware check program
is corrupted.
11
ERROR No. 11: SRAM check program
error: Please reinstall the system
program.
Log SRAM check
program is corrupted.
11
ERROR No. 11: IP Address Setting
Error: Please reinstall the system
program.
IP address setting
program is corrupted.
Execute automatic download of
the system program. If the same
problem occurs after download-
ing, insert the Memory Card con-
taining the recovery program in
the PT and reset the PT or turn
the power supply OFF and ON
again. (Refer to
3-6 Using Mem-
ory Cards
in the Setup Manual.)
If the same problem occurs after
reinstalling the system program,
the PT may need repaired.
Contact your nearest OMRON
representative.
Summary of Contents for NS10-TV Series
Page 2: ......
Page 12: ...Contents vi NS Series Programming Manual ...
Page 48: ...Section 1 Overview 1 5 Procedure before Operation 1 35 NS Series Programming Manual ...
Page 592: ...Section 3 Using PTs 3 12 Function Key Settings NS15 Only 3 35 NS Series Programming Manual ...
Page 606: ...Section 4 Using Functions 4 1 Application 4 13 NS Series Programming Manual ...