Observation
Possible Cause
Recommended Action
Run failure.
Various.
Run a comprehensive instrument check
(see
), then
contact Olink® Technical Support.
Instrument is in Demo mode.
The instrument was left in
Demonstration mode by
mistake.
Contact Olink® Technical Support to
change the instrument back into Run
mode.
Chip scan error.
Chip was loaded without its
Interface plate on.
Repeat loading with correct Interface
plate on top of the chip.
Drawer can not close properly
and makes noise.
Interface plate was not placed
properly on the chip.
Pull out the drawer and repeat loading
with Interface plate properly on top of
the chip.
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