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Service Guide OF1000
Chapter 4 Failure & Repair Analysis
RAP 20: Document Jams
START
Place a document on the automatic document feeder.
Does the document feed at all?
NO Is the document touching PC1?
NO Remove obstructions so the document can contact PC1.
YES Replace the following items in the order listed.
(1) PC1.
(2) Transmit Stepper motor.
(3) PCNT-150.
YES Does the document feed approximately 8 mm then stop (the message
SELECT LOCATION should be displayed on the LCD)?
NO Replace the following items in the order listed.
(1) PC2.
(2) Transmit Stepper motor.
(3) PCNT-150.
YES Press the COPY key.
Does the document jam?
NO End of procedure.
YES Is the leading edge of the paper curled?
YES Remove the curl and load the document again.
NO Is the document too thick (Refer to Section 1 for paper specifications)?
YES Photocopy the original to 20 lb. bond, then load the photocopy.
NO Are there too many documents on the ADF tray (maximum of 30)?
YES Reduce the number of documents on the ADF.
NO Is the original document on a coated paper?
Summary of Contents for OF1000
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