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Service Guide OF1000
Chapter 4 Failure & Repair Analysis
RAP 21F: Paper Jam - Confirm and Stop
START
Is the paper cassette properly installed (loading too much paper may cause a paper jam)?
NO Install the paper cassette / load the paper properly.
YES Is the correct size paper (letter / legal) loaded?
NO Load the correct size paper.
YES Remove the paper from the paper cassette, fan the paper, and load it again.
Does the paper jam still occur?
NO End of procedure.
YES Does the paper jam also occur when manually feeding a sheet of paper?
NO GO TO POINT - A
YES Open the face-down stacker cover and remove the image drum.
Does the paper jam occur while the paper is in the paper cassette?
YES Does the inlet sensor 1 lever move freely?
NO Remove obstructions so the lever will move freely.
YES Is the hopping roller obstructed (the hopping roller should turn freely) ?
YES Remove the obstruction.
NO Replace the following items in the order listed:
(1) Hopping roller assembly.
(2) Hopping roller clutch gear.
(3) Registration Motor.
(4) PCNT-150 board.
NO Does the paper jam occur while the paper is under the image drum?
YES Does the paper sensor lever move freely?
NO Remove obstructions so the lever will move freely.
Summary of Contents for OF1000
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