Chapter 6 : Troubleshooting
163
AP-75037, Rev. 1.1, 24/04/2006
(10) Ink is not used though you performed initial ink charge.
No. Possible
cause
Solutions
References
1
The ink cassette is cold or frozen.
Leave the ink cassette in
normal temperature for
three hours at least, and
perform cleaning a few
times.
Refer to ‘Head cleaning’
2
You turned off the printer during
the initial ink charging.
Turn on the printer to
continue the initial ink
charging.
Refer to ‘Installing ink cassettes’
3
The printer rarely prints correctly
only after initial ink charging.
Perform cleaning a few
times and check again.
Refer to ‘Head cleaning’
(11) The media is off or damaged when loading it.
Note :
•
Remove the jammed or damaged media, referring to "When media jams
occur".
No. Possible
cause
Solutions
References
1
You did not use recommended
media.
Use recommended media. Refer to ‘Media type’
2
The loading position of the media
is not correct.
Load the media correctly.
Refer to ‘Loading media’
3
Foreign material, such a piece of
media, is attached to the pressure
rollers.
Clean the pressure rollers. Refer to ‘Cleaning the inside of the
printer’
4
You used the printer in direct
sunlight or other locations not
appropriate for the specified
environment.
Use the printer in the
specified environment.
Refer to ‘Product Specifications’
5
You loaded sheet media into the
printer.
Set the CutSize setting to
Length or Width.
Refer to ‘Menu setup on the
operation panel’
6
You used folded, creased, or
curled media.
Replace with new media.
Refer to ‘Cautions on handling
media’
7
Check the media for curling or
liftoff.
Use the recommended
media.
When using media other
than recommended
media, set the following
items in the media setting
menu.
• Media
• HeadHeight
• Stiff
Refer to ‘Media type’
Refer to ‘Menu setup on the
operation panel’
