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NeuraJet17 User Guide

Neuralog

NeuraJet17 Paper Stacker

The photographs below show how to open the paper stacker the tray. The NeuraJet17
printer will have the paper stacker pre-installed.

NeuraJet17 Paper Stacker

1.2.4 Printer Operator Panel

The Printer Operator Panel is the control panel located on the front of the NeuraJet17.
It is used to view and set printer functionality and check job status.

Online

– Green light indicates the printer is ready to accept print jobs and begin

printing. Flashing indicates the printer is recovering from Sleep mode.

Feeder Selection

– NJ17 Feeder Selection will remain at Auto Feed.

Menu

– Allows you to scroll through various printer options and make changes if

needed.

Summary of Contents for NeuraJet17

Page 1: ...uraJet17 User Guide Guide for Printing Well Logs and other Continuous Form Documents 4800 Sugar Grove Blvd Suite 200 Stafford TX 77477 1 281 240 2525 www neuralog com support neuralog com 2014 Neuralo...

Page 2: ......

Page 3: ...orm Documents This User Guide provides answers to many questions about setup operation and troubleshooting for the NeuraJet17 Please contact Neuralog support if you need further assistance Phone 1 281...

Page 4: ...pective owners The publisher and the author make no claim to these trademarks The publisher acknowledges contributions from the following publications Canon imagePROGRAF iPF510 Service Manual April 20...

Page 5: ...tion 6 2 NeuraJet17 Setup and Installation 7 2 1 Printer Setup 7 2 1 1 Location 7 2 1 2 Unpacking the NeuraJet17 Box 8 2 1 3 Initial NeuraJet17 Setup 9 2 1 4 Network and USB Setup and OS Compatibiliti...

Page 6: ...2 6 3 Using a Private Network 21 2 6 4 Verifying Network Connectivity 21 2 7 Setting up the Printer for USB 22 2 8 Using your Printer s Web Interface 22 2 9 Installing the Print Driver 23 2 10 Print D...

Page 7: ...45 4 1 Handling Well Log Paper 45 4 1 1 17 Inch Wide Paper 45 4 1 2 14 Inch Wide Paper 45 4 1 3 11 Inch Wide Paper 46 4 1 4 8 75 Inch Wide Paper 46 4 1 5 17 Inch Wide x 6 25 Specialty Paper 46 4 2 Co...

Page 8: ...Electricity 56 5 4 Changing a Print Ink Cartridge 56 5 4 1 Unpacking the Ink Tank 57 5 4 2 Handling the Ink Tank 57 5 4 3 Installing the Ink Tank 57 5 5 Changing the Maintenance Cartridge 58 5 5 1 Re...

Page 9: ...ting is Very Slow 66 6 8 Continuous Form Attachment Problems 66 6 8 1 Paper does not load 67 6 8 2 Paper does not load in correct position 67 6 8 3 Cut is in the wrong location 67 7 NeuraJet17 Support...

Page 10: ...pendix Compliances and Certificates 83 11 1 Waste from Electrical and Electronic Equipment WEEE Directive 83 11 2 Electromagnetic Compatibility Test Report 83 11 3 FCC Compliance Declaration 83 11 4 C...

Page 11: ...ints to NeuraJet17 1 2 Commonly Used Terms The following are commonly used terms related to NeuraJet17 that will be used throughout this document 1 2 1 Continuous Form Printer NeuraJet17 Continuous Fo...

Page 12: ...be tightened and loosened by hand NeuraJet17 Continuous Form Attachment The Continuous Form Attachment NeuraJet17C is manufactured by Neuralog and comes attached to the NeuraJet17 print engine to all...

Page 13: ...Printer Operator Panel is the control panel located on the front of the NeuraJet17 It is used to view and set printer functionality and check job status Online Green light indicates the printer is rea...

Page 14: ...r setting value Press to display the menu one level higher Press to display the next menu item or setting value Press to display the menu one level lower OK Button Press to confirm or execute the sele...

Page 15: ...yellow magenta cyan and 3 black cartridges Neuralog provides all ink cartridges for the NeuraJet17 NeuraJet17 color cartridges Yellow Magenta and Cyan NeuraJet17 black cartridges 2 Matte Black and Bla...

Page 16: ...plication A Well Log Printing Application can load and display well logs as well as send these files to a well log printer for continuous form print Well Log Printing applications should have the foll...

Page 17: ...ople The printer has handholds which make moving it easier Be sure to locate these handholds before attempting to move the printer The printer will need power and network USB connections Printers cons...

Page 18: ...nter must be moved by two or more persons on both sides Be careful not to injure yourself by incorrectly handling the printer The following components should be in your NeuraJet17 box Setup sheets Pri...

Page 19: ...labeled with a red ribbon When you open the Top Cover you will also find a Cleaning Brush 3 on the right side Remove all other packaging materials from the printer Note You will need the Belt Stopper...

Page 20: ...al contacts on the printhead Printhead Carriage a Printhead Fixer Cover Holds the Printhead in place Do not open this part except during Printhead replacement b Printhead The printhead is equipped wit...

Page 21: ...Tank a Ink Tank Cartridges of ink in various colors b Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and press down the lever when replacing an Ink Tank c Ink Lamp...

Page 22: ...e Top Cover The Ink Tank Cover is open Close the Ink Tank Cover The Printhead is not installed Please see Installing the Printhead Ink Tank is not installed Please see Installing Ink Tanks Power On Ag...

Page 23: ...nter s power has been turned OFF 1 With the printer power turned OFF slide the CFA on to the back of the printer aligning the two connector pins Remove attachment screws if you have stored them on the...

Page 24: ...8 5 4000 8 75 6 25 4000 NeuraJet17 Paper Specifications 2 3 2 Loading the Paper Loading paper into the NeuraJet17 is not difficult but does require some patience with larger paper sizes To load paper...

Page 25: ...oad the paper 2 3 3 Removing and Reloading the Paper The printer moves the paper to straighten it If the paper does not load straight an error state will occur Remove the paper as follows Press the St...

Page 26: ...fore or after loading and should be repeated if static electricity is a problem For continuous paper reach into the box or on table on one side and flex the paper to loosen the sheets similar to what...

Page 27: ...uraJet17 printer prints on the TOP side of the paper Be sure the marks on your NeuraJet17 paper face down If you have correctly loaded paper from the box the marks will be face down and on the LEFT si...

Page 28: ...ay to catch the paper and a diverter flap that guides the paper so it can properly fold The tray is pre installed in the printer and should be opened as part of printer setup The diverters can easily...

Page 29: ...tray from sliding out You will need to depress this lever so that the tray can slide out of the printer Once the tray is sliding out close the tray and completely remove it To replace the tray Make s...

Page 30: ...your company s Default Gateway The gateway is the computer used for DNS routing On some networks this step is optional Ask your system administrator Obtain your company s Subnet Mask This is often 255...

Page 31: ...the printer Rather than using your company network a cable coming out of the wall you set up a stand alone set of network connections Setting up a private network requires making sure the chosen addr...

Page 32: ...instructions When the print driver is installed connectivity can be verified 2 8 Using your Printer s Web Interface A useful feature on your NeuraJet17 is the web server and pages it provides Once yo...

Page 33: ...both 32 bit and 64 bit operating systems Make sure you install the correct driver for your computer Print drivers are also available in languages other than English See the web site for a list of sup...

Page 34: ...the driver give your printer a name o We recommend NeuraJet17 or similar to readily distinguish it from other printers For a network installation you can optionally share the printer and Print a test...

Page 35: ...duces lesser quality prints However the Plain Paper menu setting causes the printer to print at almost twice the speed of the Coated Paper setting If speed is important the Plain Paper selection may b...

Page 36: ...satisfy your own personal preferences for the types of logs you print Other Settings Thicken Fine Lines Choose this option to make fine lines clearer in CAD drawings or similar documents This would o...

Page 37: ...s can also be created in the PageComposer panel that appears Jobs may also be deleted in this panel 2 10 2 Printing Preferences Page Setup Panel The only setting to change on the Page Setup panel is P...

Page 38: ...reates very large temporary files in a TEMP directory on the C drive These files are not needed for well log printing Problems can occur on computers with small C drive partitions In addition the crea...

Page 39: ...29 1B Select Advanced Tab Printing Defaults Layout Tab Special Settings Fine Zoom Settings No STEP 2 UNcheck Enable advanced printing features on the Advanced Tab of the Printer Properties Panel Sele...

Page 40: ...per you have loaded you may use this selection to center the print This option does not work in some software packages See Section 2 11 on Log Forms for alternative methods for centering a log print P...

Page 41: ...aintenance functions 2 11 Setting up Standard Log Forms for Wide Printing To print logs of different widths log forms must be set up for the NeuraJet17 print driver to use to match the actual paper lo...

Page 42: ...Paper 14 in 17 in 0 12 in Log 17 Inch Wide Paper 17 in 17 in 0 12 in Log 8 75 Inch Wide Paper 8 75 in 12 50 in 0 12 in To set up these forms after Installing the NeuraJet17 Print Driver select the Ne...

Page 43: ...alled and shared on a print server any clients accessing the shared printer will automatically have access to the forms 2 12 Installing and Using the Status Monitor The NeuraJet17 printer also comes w...

Page 44: ...can specify the period before the printer enters Sleep mode in the Sleep Timer menu If any print jobs are received when the printer is in Sleep mode after it was originally online the printer goes on...

Page 45: ...y documents Any Neuralog product that will load a well log will print to NeuraJet17 In particular NeuraView an application for viewing editing and printing large and or long documents is a good choice...

Page 46: ...Printing Logs from NeuraView Printing from NeuraView is simple and logs maps cross sections or any other document types can be printed Logs and other vertical documents will be automatically tiled to...

Page 47: ...documents only o Choose Tile to a X b Pages not Fit to Single Page o Check Lock Aspect Ratio and set values to 100 This will insure that the log scale is correct o Next Uncheck Lock Aspect Ratio o Set...

Page 48: ...as NeuraView Please see the previous sections for details printing instructions 3 1 3 NeuraSection NeuraSection is an application for log correlation construction of cross section geologic analysis a...

Page 49: ...then follow these steps Make sure you have the NeuraJet17 printer selected Click the Properties button Adjust the parameters on the Main tab or Keep the defaults Set the actual paper Width o Select th...

Page 50: ...loaded into the printer Select the cross section window and choose Print and then follow these steps Make sure you have the NeuraJet17 printer selected Click the Properties button Adjust the parameter...

Page 51: ...wing Applications The applications listed below are mentioned because they are popular software for viewing and printing well logs Some are downloadable at no cost Neuralog does not promote any partic...

Page 52: ...a10 PreView 13 08 1505 is downloadable from Weatherford s web site www weatherford com 3 2 5 LogView Pro Halliburton LogView Pro or HalViewPro is another application that will load and print well logs...

Page 53: ...load for the office For more information visit www mainlog com 3 2 9 Snagit Snagit by TechSmith is a simple imaging application that is able to print long images such as well logs Neuralog had tested...

Page 54: ...NeuraJet17 User Guide 2014 Neuralog 44...

Page 55: ...t enters the device Fan the first 100 or so sheets of paper to remove any static electricity Make sure the printer is turned on and load the paper See Section 2 3 2 Loading the Paper The NeuraJet17 pa...

Page 56: ...lor has unsurpassed printing speed and is an excellent choice for these narrower prints NeuraJet17 is still the best choice if print width flexibility is important Both devices offer excellent quality...

Page 57: ...f dist the prints will not start at the top of the page Auto gives the same result as 8 5 4 2 Copies The NeuraJet17 will print copies of any continuous form document For each copy of the document the...

Page 58: ...d Paper Print Quality Standard 600 dpi 4 3 2 Highest Quality Log Prints Best possible quality presentation prints Prints at about 0 3 inches per second Media Type Coated Paper Print Quality High 1200...

Page 59: ...nt quality or significantly affect print speed Thicken fine lines should only be used if thin lines are a problem Sharpen text may be used if text seems difficult to read in vector formats Color CAD s...

Page 60: ...euraJet17 will print documents from 8 75 up to a 17 width on continuous form paper There should be both a left and right 1 8 margin with no more than 1 32 error If your NeuraJet17 should be found to n...

Page 61: ...ts in a timely manner If performance is critical you may choose to install your NeuraJet17 on a private network to avoid unrelated network traffic The NeuraJet17 printer ships with the maximum memory...

Page 62: ...NeuraJet17 User Guide 2014 Neuralog 52...

Page 63: ...different colors make sure the Printhead nozzles are clear by printing a test pattern to check the nozzles See next section Symptom Action Description Printing is faint oddly colored or contains fore...

Page 64: ...capping is the process by which caps absorb excess ink to help avoid clogging and insure proper printing The printer will perform the capping operation when printing has ended or during standby due to...

Page 65: ...box remove the cartridge from box and set aside Open the NeuraJet17 and remove the empty cartridge 5 3 Printhead Care Printheads should always be handled with care Each print cartridge ships with more...

Page 66: ...ink is drained for transport 5 3 3 Conductivity of Ink The ink used in this printer is electrically conductive If ink leaks to into the mechanical unit wipe clean with a soft well wrung damp cloth If...

Page 67: ...event foreign matter from entering the ink flow path and causing ink suction and printing problems never touch the ink port and contacts of the ink tank When you press down the ink tank lock lever the...

Page 68: ...e and storeage To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Do not install a used Mainte...

Page 69: ...t remove the Maintenance Cartridge during about the first five seconds after the printer goes back online This may damage the Maintenance Cartridge If you replace the Maintenance Cartridge when the pr...

Page 70: ...Standard Adjust o Yes OK to enter The test pattern s will be similar to the one shown above A test pattern is printed for band adjustment After reading the pattern the printer automatically adjusts t...

Page 71: ...e steps to obtain another test print to measure the printer s accuracy If the scale is printed shorter than actual size set the value toward the positive side if it is printed longer set the value tow...

Page 72: ...t Menu Maintenance Move Printer Yes o OK to enter Ink Draining is shown on the Display Screen and when complete Open InkTankCvr is shown 3 3 3 3 Remove the Ink Open the Ink Tank Cover Remove Ink Tank...

Page 73: ...Jet17 printer If you are packaging the printer for return to Neuralog please see Chapter 7 NeuraJet17 Support 5 11 Managing and Ordering Supplies Supplies for your NeuraJet17 can be ordered by visitin...

Page 74: ...NeuraJet17 User Guide 2014 Neuralog 64 NeuraJet17 Device Status Web Page...

Page 75: ...s foreign substances you may need to choose Head Cleaning A See Section 5 1 Cleaning Routines 6 3 2 No ink is printed at all If no ink is printed at all or if printing is not improved you may need to...

Page 76: ...rm Feed Unit is missing the printer will give this error Turn the printer OFF Make sure the CFA is properly attached Turn the printer ON If the error persists contact Neuralog Support 6 6 2 Ink Cartri...

Page 77: ...8 2 Paper does not load in correct position The paper should load into the CFA such that the edge of the paper is just inside the printer Contact Neuralog Support for help if the paper does not load...

Page 78: ...NeuraJet17 User Guide 2014 Neuralog 68...

Page 79: ...le for the logging and tracking of support incidents Create an account and enter specific questions and issues about your printer at support neuralog com This web site has a searchable knowledge base...

Page 80: ...ns NeuraJet17 Release Notes 7 4 Packaging the Printer for Return Any packaging materials for NeuraJet17 and the Continuous Form Attachment have been custom made for these products You should save thes...

Page 81: ...MPLE o IP 192 168 155 70 o Netmask 255 255 255 0 o Gateway 0 0 0 0 PC Setup Instructions for Vista static IP Start Control Panel Network and Internet Network and Sharing Center Manage Network Connecti...

Page 82: ...IP address FOR EXAMPLE o IP Address 192 168 155 71 for the computer Click in the Subnet Mask Field it auto fills a mask Then click Use the following DNS server addresses Click OK Click OK close again...

Page 83: ...us versions of Windows Windows XP Vista 2000 W7 and W8 These operating systems may have slightly different steps We recommend using the latest Windows versions whenever possible Setting up the Port Ma...

Page 84: ...ated and printer connection is set up Setting up the Port Some Operating Systems such as Windows XP When setting up on XP if there is no print server select Local printer attached to the computer This...

Page 85: ...rator panel on the printer itself See your system administrator if you need to install your printer a different way At this point the port is created and printer connection is set up Continue with the...

Page 86: ...NeuraJet17 User Guide 2014 Neuralog 76 You will see one or the other of these two screens Select NeuraJet17 and then Next Version 4 17 0 0...

Page 87: ...from the wizard similar to those discussed in the previous section You will go through the steps of creating or selecting a printer port When the Install Printer Software screen appears choose Have Di...

Page 88: ...NeuraJet17 User Guide 2014 Neuralog 78...

Page 89: ...is retainer holds paper as it is fed d Platen The Printhead moves across the platen during printing The Vacuum holes on the platen holds paper in place e Borderless Printing Ink Grooves For catching i...

Page 90: ...t except during Printhead replacement 10 3 Ink Tank Cover a Ink Tank Cartridges of ink in various colors b Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and press d...

Page 91: ...bel Load an Ink Tank corresponding to the color and name on these labels b Ink Set An Ink Tank that can be used in the printer is labeled with a white letter A in a black circle on the side When purch...

Page 92: ...NeuraJet17 User Guide 2014 Neuralog 82...

Page 93: ...ication NeuraJet17C Date tested 2011 02 15 Testing location Underwriters Laboratories Inc 1285 Walt Whitman Rd Melville NY 11747 Tel 631 271 6200 Product standards CFR47 Part 15 Subpart B EN55022 EN55...

Page 94: ...Neuralog 84 11 4 CB Test Certificate from Underwriters Laboratory The NeuraJet17 Continuous Form Attachment accessory NeuraJet17C has been testing by Underwriters Laboratory Inc for safety and found t...

Page 95: ...part deemed expendable by the manufacturer Buyer shall be required to bear the expense of any repair or replacement of the Printer or the part Buyer shall comply with all terms contained in the NeuraJ...

Page 96: ...NeuraJet17 User Guide 2014 Neuralog 86...

Page 97: ...rush 79 Cleaning Routines 53 Cleaning the Printer 61 Coated Paper 25 48 Color 26 Color CAD 26 Connector 2 Continuous Form 1 2 5 13 65 66 Continuous Form Attachment 1 2 13 23 65 66 Continuous form pape...

Page 98: ...acy 50 60 Length Test Pattern 61 Line Drawing Text 25 Linear Scale 79 Loading paper 14 log forms 31 LogView Pro 42 M MainLog 43 Maint Cartridge Replace Cart 58 62 maintenance 53 maintenance cartridge...

Page 99: ...Driver CD 77 printer driver installation 77 printer seems slow 66 Printer Support 69 printhead 10 80 printhead alignment 59 printhead capping 54 printhead care 55 printhead carriage 10 printhead cart...

Page 100: ...aper loading 15 true scale 61 U Underwriters Laboratory 84 Unidirectional Printing 26 USB 7 8 11 13 22 24 33 Utility Panel 31 W Warranty 85 Watermark 30 Weatherford 42 Web Interface 22 web server 22 W...

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