NECC Information Services 8-3
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an automated email form for your technical support questions
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a Reseller’s area (password accessible).
To access the NECC Home Page, enter the following Internet Uniform Resource
Locator (URL) in your browser:
www.nec-computers.com
Email/Fax Technical Support Service
The NECC Technical Support Center offers technical support by email over the
Internet network if you have a modem. The email address is:
You can also fax technical questions to the NECC Technical Support Center if
you have access to a fax machine or fax/modem. The fax number is:
1 (801) 981-3133
When using the email or fax support service, please include one of the following
words in the subject field for prompt response from the appropriate technical
person:
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Desktop
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Monitor
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CD-ROM
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Printer
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Notebook.
Provide as much specific information in your questions as possible. Also, if
sending a fax, please include your voice telephone number and your fax number
with the question. You will receive a response to your questions within one
business day.
Technical Support Services
NECC also offers direct technical support through its Technical Support Center.
(NECC technical support is for U.S. and Canadian customers only; international
customers should check with their sales provider.)
Direct assistance is available 24 hours a day, 7 days a week. Call the NECC
Technical Support Center, toll free, at
1 (888) 235-0649
(U.S. only) for the
following support.
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System hardware — toll-free phone support is limited to the length of the
standard warranty.
For hardware support after the standard warranty, get system hardware
support for a fee.
Summary of Contents for POWERMATE 2000
Page 14: ...1 System Overview Configuration Features Components ...
Page 100: ...4 System Board Connectors Jumpers Sockets Components ...
Page 118: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Page 121: ...7 Troubleshooting Checklist Diagnostics ...
Page 131: ...8 NECC Information Services Service Telephone Numbers Technical Support Product Information ...
Page 147: ...A Release Notes Applications System Configuration Display Capabilities Fix OS Restore Option ...