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NEC POWERMATE 2000, Service And Reference Manual

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7-6   Troubleshooting

Clean the non-label side of the disc with a soft lint-free cloth, gently
rubbing from the center of the disc to the outer edge of the disc. Or use a
commercial CD-ROM disc cleaner.

Try a different disc to see if the problem is limited to one disc.

!

 

The disc does not eject due to a power failure or software error.

Turn off the system and use the emergency eject feature. Insert the end of
a paper clip into the emergency eject hole on the front of the CD-ROM
drive. Press inward on the clip to open the door.

!

 

The drive plays music CDs but the sound is not heard.

Adjust the volume control on the side of the system unit.

Check the volume control in the system tray along the taskbar.

Check that the cable connecting the drive to the system board is in place
and secure.

Speaker Problems

Check the following problems to see the possible cause and solution.

!

 

No sound from the speakers.

Check that the system power is on.

Check that the system AC power adapter and AC power cord are
connected to the power source and the back of the system unit.

If using a headphone, check that it is plugged in.

!

 

Sound is only coming from one speaker.

Balance the speaker output by adjusting the balance in the sound software
(see the Windows Multimedia online help).

!

 

Speaker volume is too low.

Adjust the volume control on the left side of the system unit. If the
volume is still too low, adjust the volume through system software (see
Windows Multimedia online help).

Summary of Contents for POWERMATE 2000

Page 1: ...When Space is at a Premium and Flexibility is Key POWERMATE 2000 PENTIUM III PROCESSOR BASED SERIES S E R V I C E A N D R E F E R E N C E M A N U A L ...

Page 2: ...ctual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECC To allow for design and specification improvements the information in this docum...

Page 3: ... Adapter and AC Power Cord 1 13 Keyboard 1 13 Mouse 1 13 AGP 1 13 Speaker Set 1 13 Network Board 1 14 PC Card Bay 1 14 2 System Configuration Interrupt Requests 2 2 System Interrupts 2 2 Parallel Port Interrupts 2 3 Serial Port Interrupts 2 4 Jumper Settings 2 4 System Board Jumper Settings 2 4 IBM Mobile Hard Drive Jumper Settings 2 5 Hitachi Mobile Hard Drive Jumper Setting 2 6 TEAC Mobile 24X C...

Page 4: ...r 2 32 PC Health Indicator 2 33 Managing Workstations 2 33 Selecting the PC Health Meter 2 33 Monitoring PC Health 2 34 Inventory 2 34 DMI 2 35 Monitoring Capabilities 2 35 LDCM Admin Function 2 35 Cheyenne Backup 2 36 NEC ToolTelligent Suite 2 36 Installing ToolTelligent Utilities 2 37 NEC WebTelligent 2 37 NEC WebTelligent Features 2 38 NEC WebTelligent Requirements 2 39 NEC WebTelligent Install...

Page 5: ...nnectors Jumpers and Sockets 4 2 External Cable Connectors 4 2 External Audio Connectors 4 3 System Board Connectors Sockets and Jumpers 4 4 System Board Jumpers 4 5 Clearing the Password 4 6 Processor Socket 4 6 SO DIMM Upgrade Sockets 4 7 Components 4 8 Processor and Secondary Cache 4 10 System BIOS 4 11 System Memory 4 11 PCI Local Bus 4 12 PCI IDE Port 4 12 Parallel Interface 4 12 Serial Inter...

Page 6: ...chi Hard Drives 9 9 TEAC 24X CD ROM Drive 9 10 PC Card Slots 9 11 Speakers 9 11 Environmental and Safety 9 12 Compliance 9 12 A Release Notes Applications A 2 Installing Applications in the Correct Order A 2 Installing NEC SNMP Agent A 3 Uninstalling the NEC SNMP Agent or LANDesk Client Manager A 3 When Both NEC SNMP Agent and LANDesk Client Manager Are Installed A 3 When LANDesk Client Manager Is...

Page 7: ...Passwords A 9 Changing Hard Disk Drive Passwords A 9 Using Hard Disk Drive Password Protection A 10 Moving the Hard Drive A 10 Setting Boot Order in BIOS A 11 Getting CD ROM Support in Command Prompt Only Mode A 11 Display Capabilities A 11 Fix OS Restore Option A 11 Glossary Index Regulatory Statements ...

Page 8: ...ng the SO DIMM Module 3 7 Installing a SO DIMM Module 3 7 Removing the Bottom Cover 3 8 Removing the CD ROM Drive 3 9 Removing the Diskette Drive 3 10 Removing the System Board and Support Plate Assembly 3 12 Removing the Support Plate Mounting Screws 3 13 Removing the Network Board 3 14 Removing the PC Card Bay 3 15 Removing the Battery 3 16 Removing the CPU Fan 3 17 Removing the Processor and He...

Page 9: ...t Addresses 4 13 Serial Port I O Addresses 4 13 Ordering Parts 5 2 PowerMate 2000 Pentium III Processor Based Series System FRU List 5 2 Problems and Solutions 7 7 NECC Service and Support Telephone Numbers 8 2 System Specifications 9 2 System Unit Specifications 9 3 LCD Panel Specifications 9 4 Keyboard Specifications 9 4 Mouse Specifications 9 5 AC Power Adapter Specifications 9 5 System Board S...

Page 10: ...e CD Section 3 Disasssembly and Reassembly provides system disassembly and reassembly procedures Each procedure is supported by disassembly illustrations Section 4 System Board includes information on cable and board connector locations jumper settings and upgrade sockets Also provided is information on board components Section 5 Illustrated Parts Breakdown includes an exploded view diagram illust...

Page 11: ...g unit DAC digital to analog converter DACK DMA acknowledge dB decibels DC direct current DCC direct cable connection DCE data communications equipment DDC Display Data Channel DIMM Dual In Line Memory Module DIP dual in line package DMA direct memory access DMAC DMA controller DMI Desktop Management Interface DOS disk operating system DRAM dynamic RAM DVD digital versatile disc DVMT Dynamic Video...

Page 12: ...on M mega million mA milliamps max maximum MB megabyte MFM modified frequency modulation MHz megahertz MIDI musical instrument digital interface mm millimeter MMX multimedia extensions modem modulator demodulator MOS metal oxide semiconductor MPEG Motion Picture Experts Group ms millisecond MSB most significant bit NC not connected NIC networked information center NMI Non maskable Interrupt ns nan...

Page 13: ...tion SVGA Super Video Graphics Array SW switch T D test and diagnostics TFT thin film transistor TN twisted nematic TSC Technical Support Center TTL transistor transistor logic tpi tracks per inch UART universal asynchronous receiver transmitter UHF ultra high frequency UL Underwriter s Laboratories UMA unified memory architecture UPS uninterruptible power supply URL uniform resource locator USB u...

Page 14: ...1 System Overview Configuration Features Components ...

Page 15: ...ower Adapter E Mouse C LCD Panel F Keyboard Configuration NEC PowerMate 2000 Series systems feature a liquid crystal display LCD panel an Intel Pentium III 500 MHz processor two Small Outline Dual Inline Memory Module SO DIMM sockets synchronous dynamic random access memory SDRAM Dynamic Video Memory Technology DVMT and a plug and play input output I O controller The system also features two unive...

Page 16: ...rocessor AGP AGP integrated on system board Chip Set Intel i810 with 82810 Graphics Memory Controller Hub 82801AB I O Controller Hub and 82802 Firmware Hub Audio Yamaha YMF752 Codec chip integrated with an Intel 82801AB ICHO chip on system board Total System Memory includes system and video memory 64 MB minimum to 256 MB maximum of PC100 SDRAM without ECC in two SO DIMM sockets LCD Panel 15 inch h...

Page 17: ... front of the system unit and the LCD panel Brief descriptions of the lamps controls and devices follow the figures System Unit Front Features A CD ROM Drive G Diskette Eject Button B CD ROM Eject Button H Power Sleep Button C CD ROM Drive Lamp I Hard Drive Lamp D CD ROM Emergency Eject J Power Lamp E Diskette Drive Lamp K Sleep Lamp F Diskette Drive LCD Panel Front Features A LCD Panel Screen C I...

Page 18: ...aving mode press for no more than three seconds and immediately release the power button to suspend system operation To take the system out of the power saving mode press for no more than three seconds and immediately release the power button Do not press and hold in the system s power sleep button for more than three seconds when using the power saving mode Doing so might cause information to be ...

Page 19: ...utton to increase display brightness The LCD panel can also be adjusted up or down and side to side for a comfortable viewing position Two 1 watt speakers are built into the base of the LCD panel If an optional video graphics array VGA monitor is attached to the system the monitor can be turned on for simultaneous viewing on the monitor and LCD panel Left Side Features The following figure identif...

Page 20: ...onal headphone Plugging in the headphone disables the built in speakers Volume control adjusts the volume of the two speakers built into the LCD panel or adjust the volume of an optional headphone Right Side Features The following figure shows the location of the hard drive panel on the right side of the system unit The hard drive is under the panel A brief description of the hard drive follows th...

Page 21: ...ty lock slot Attach a Kensington Security Standard connector or other locking device to this slot PS 2 keyboard port Attach a PS 2 compatible keyboard 101 key or 102 key with a 6 pin mini DIN connector to this port Printer port Attach a parallel printer with a 25 pin connector to this port Serial port Allows the connection of a serial device with a 9 pin connector Devices include a pointing device...

Page 22: ...o supply DC power to the system Inside Features The following figure shows the interior of the system unit as viewed from the bottom of the system unit with the bottom cover off Not visible are the Pentium III processor network board CMOS battery and hard drive These components are on the back side of the system board A list of features follow the figure Inside the System Unit A Diskette Drive D S...

Page 23: ...o the BIOS Setup utility is limited when a supervisor password is set The supervisor password allows full access to the system and the BIOS Windows Network Security Features The Windows Network Security feature is available through the Windows operating system See the Windows documentation for details Security Lock Slot The security lock slot accepts a Kensington Security Standard connector or oth...

Page 24: ...the Intel i810 chip set The chip set contains the 82810 Graphics Memory Controller Hub 82801 I O Controller Hub and 82802 Firmware Hub Integrated on the system board is the AGP controller and the audio Codec 97 audio controller Internal connectors on the system board include two SO DIMM sockets processor Slot370 connector network board connector hard disk connector diskette connector and CD ROM co...

Page 25: ... mobile diskette drive is connected by a single signal and power ribbon cable connected to the system board There are no switches or jumpers to set and the diskette drive is terminated Diskette drive specifications are given in Section 9 Specifications Hard Drive All systems ship with either a 6 0 GB or 12 0 GB 3 1 2 inch mobile EIDE hard drive installed on the right side of the system unit The ha...

Page 26: ...he system Keyboard specifications are in Section 9 Specifications Mouse The system ships with a standard PS 2 compatible mouse The mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism The six pin mouse cable connector plugs into the back of the system Mouse specifications are given in Section 9 Specifications AGP All systems come ...

Page 27: ...ns for the network board are given in Section 9 Specifications PC Card Bay All systems come with two PC card slots in the PC card bay The two PC card slots support Type II cards using CardBus technology or legacy 16 bit cards PC cards can provide the system with memory storage fax modem capabilities serial port interface and more PC slot connector locations are given in Section 4 System Board PC s...

Page 28: ...IOS Setup Utility Hard Drive Security Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite Intel Processor Serial Number Control Utility Pentium III Processor Identification ...

Page 29: ...elligent Suite Intel Processor Serial Number Control Utility Interrupt Requests The following paragraphs list the system interrupts IRQs parallel addresses and interrupts and serial addresses and interrupts System Interrupts The system has 16 IRQs IRQ 0 through 15 assigned to different devices for example printer keyboard mouse Initial IRQ settings are assigned at the factory with settings depende...

Page 30: ...ler IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real Time clock IRQ09 User Available IRQ10 IRQ Holder for PCI Steering Network board CardBus Controller Graphics Driver IRQ11 User Available IRQ12 Mouse IRQ13 Numeric Data Processor IRQ14 Primary IDE Controller Bus Master IDE Controller IRQ15 Secondary IDE Controller Bus Master IDE Controller Parallel Port Interrupts The parallel port...

Page 31: ...ng paragraphs list the jumpers and their factory settings System Board Jumper Settings The system board has three jumper blocks clear password jumper block 7F4 factory jumper block 2F19 factory jumper block HE5 Jumper block 7F4 is on the SO DIMM side of the system board see System Board Connectors Sockets and Jumpers in Section 4 for jumper locations Jumper blocks 2F19 and HE5 are on the processor...

Page 32: ...tory setting for HE5 is pins 1 and 2 jumpered This setting should not be changed IBM Mobile Hard Drive Jumper Settings For systems with the IBM 6 0 GB or 12 0 GB EIDE mobile hard drive the factory settings for the jumper on the interface connector of the drive are shown in the following table The factory setting is for a single drive installed on the IDE primary channel as a master device The 4 pi...

Page 33: ...umpered Sets device as slave Cable Select CSEL Pins B and D jumpered Not used TEAC Mobile 24X CD ROM Drive Switch Settings Switch settings for the TEAC 24X CD ROM drive are shown in the following table The factory setting is for the CD ROM drive installed on the IDE primary channel as a slave device Specifications for the CD ROM drive are in Section 9 TEAC 24X CD ROM Drive Switch Settings Drive Se...

Page 34: ...conds to press F2 before the system boot continues Setup s Main Menu appears similar to the following screen Note The following screen is a typical screen for a system with a 6 0 GB hard drive The actual settings on the Main Menu and Advanced Menu screens depend upon the hardware installed in the system Setup Main Menu How to Use Setup The Setup utility has a Main Menu window and six top level men...

Page 35: ...rovides help for the parameter field being displayed Esc Exits the menu Up or down arrow keys Moves cursor up and down for item selection Left or right arrow keys Selects next menu keys Changes values Enter Executes a command or selects submenu F9 Loads the default configuration values for the current menu F10 Saves the current values and exits Setup To select one of the six menus from the menu ba...

Page 36: ...nese Selects the display language for the BIOS Legacy Diskette A Disabled 360 KB 5 1 4 1 2 MB 5 1 4 720 KB 3 1 2 1 44 1 25 MB 3 1 2 2 88 MB 3 1 2 Selects the diskette drive type Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave 6007 MB None CD ROM None Note The following setting information applies to the primary and secondary master and slave devices Each device menu i...

Page 37: ...t label field only Cylinders When Type is Auto value in the Cylinders field is auto detected and field is read only Heads When Type is Auto value in Heads field is auto detected and field is read only Sectors When Type is Auto value in Sectors field is auto detected and field is read only Maximum Capacity 6007 MB LBA Format label field only Total Sectors 11733120 total sectors Maximum Capacity 600...

Page 38: ...or change keyboard parameters Numlock Auto On Off Selects the power on state for Num Lock Key Click Disabled Enabled Enables or disables key click Keyboard auto repeat rate 30 sec 26 7 sec 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Selects key repeat rate Keyboard auto repeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Selects delay before key repeat Legacy USB Support Disabled Enabled Disables or enab...

Page 39: ...ions of each Advanced menu item are in the following table Setting items on this menu to incorrect values can cause the system to malfunction Advanced Menu Menu Item Settings default is bold Plug and Play OS No Yes Select Yes if booting a Plug and Play capable operating system Select No if you want the BIOS to configure non boot devices Reset Configuration Data No Yes Select Yes if you want to cle...

Page 40: ...te Back Controls caching of system memory above one MB Cache C800 CBFF Cache CC00 CFFF Cache D000 D3FF Cache D400 D7FF Cache D800 DBFF Cache DC00 DFFF Disabled Write Through Write Protect Write Back Setting at Disabled prohibits caching Setting at Write Through permits writes to be cached and sent to main memory at once Setting at Write Protect causes the BIOS to ignore writes Setting at Write Bac...

Page 41: ...the controller Base I O Address Primary Secondary Sets the base I O address for the controller Large Disk Access Mode Other DOS Select DOS if using DOS operating system Select Other if using another operating system such as UNIX or Novell NetWare Local Bus IDE Adapter Disabled Primary Secondary Both Enables the integrated local bus IDE adapter QuickBoot Mode Disabled Enabled When Enabled the BIOS ...

Page 42: ...rity menu options and press Enter to select a submenu Items with grayed out text are not available Explanations of each Security menu item are in the following table Security Menu Items Menu Item Settings default is bold Supervisor Password Is Clear Set Status only user cannot modify Supervisor password controls access to the BIOS Setup Utility User Password Is Clear Set Status only user cannot mo...

Page 43: ...n the hard disk from viruses Diskette Access Supervisor User Controls access to the diskette drive Network Boot Setting Press Enter to access Keyboard Mouse Lock Disabled Enabled Select Enabled to lock the keyboard and mouse when remote booting Virus Check Reminder Disabled Daily Weekly Monthly Displays reminder message at bootup Message is daily every Monday or first of every month System Backup ...

Page 44: ...mum Performance setting conserves power but allows best system performance Customized setting allows the user to modify the Auto Suspend Timeout and Hard Disk Timeout fields Auto Suspend Timeout Off 5 10 15 20 30 40 60 minutes Specifies the amount of time the system is in standby before entering the sleep mode Hard Disk Timeout Disabled 10 15 30 45 seconds 1 2 4 6 8 10 15 minutes Specifies the amo...

Page 45: ... Off Power On Controls how system responds to a PCI Power Management Enabled wake up 1 through 4 Sets the bootable device order Use the up or down arrow to select a device then press the or key to move the device up or down the list Hard Drive Press Return System attempts to boot from the first hard drive in this list If no operating system found system tries the next drive until operating system ...

Page 46: ...OS Hard Drive Security The NEC PowerMate 2000 series system allows establishing password protection for the internal hard drive Hard disk drive HDD password protection restricts access to the drive only if the drive is removed from the PowerMate 2000 series computer and installed in another system The system does not prompt you to enter your HDD passwords while the drive remains in the current sys...

Page 47: ...prompts you to enter a master password 4 Enter a master HDD password and press Enter The system prompts you to reenter the password to verify 5 Reenter the master HDD password and press Enter The system confirms the creation of the master password and prompts you to enter a user password 6 Enter a user password and press Enter The system prompts you to reenter the password to verify 7 Reenter the ...

Page 48: ... the hard drive If this PowerMate system does not support hard disk drive security you cannot access the data on the hard drive With hard disk drive security enabled on the original NEC PowerMate 2000 series system the system boots normally If you install the hard drive in another NEC PowerMate system with security enabled you must enter the master password to access the hard drive If the hard dri...

Page 49: ... When asked for a path file name use the arrow keys to select the bio file and press Enter 6 The utility asks for confirmation to load the new flash into memory Select Continue with programming 7 After the upgrade completes remove the diskette 8 Reboot the system and start the Setup program Press F9 to reset the BIOS defaults Use the recorded Setup selections you made at the beginning of this proc...

Page 50: ...ogon to Windows NT For systems running the Windows 98 or Windows 2000 operating system insert the NEC Application and Driver CD after the system reboots The CD autorun feature loads the NEC Application and Driver Installation program The Application and Driver Installation Utility dialog box appears See Installing Software for further instructions Installing Software The Application and Driver Ins...

Page 51: ...and Driver Installation Utility dialog box 5 Remove the CD from the CD ROM drive when the installation is complete NEC INFO Center NECC provides an online NEC INFO Center on the NEC Application and Driver CD It s easy to install and it provides quick access to information about the system The NEC INFO Center includes the following modules Tour Use Tour to find out about NECC s easy to use printed ...

Page 52: ...led an NEC INFO Center icon appears on the Windows desktop Click on the icon to start the NEC INFO Center The INFO Center opening screen displays NEC INFO Center Opening Screen Click on an NEC INFO Center module of your choice depending on the information you would like to see We suggest you start with the Tour module Uninstalling the NEC INFO Center Uninstall the NEC INFO Center as follows 1 Acce...

Page 53: ... in this section Choosing a Restore Program The OS Restore program allows you to reinstall the Windows 98 Windows 2000 or Windows NT operating system Restore can be done in the following ways Auto which reformats and repartitions the hard drive before restoring the Windows OS and factory shipped drivers see Auto Rebuild and Restore Custom which reformats the hard drive with the option to repartiti...

Page 54: ...into the CD ROM drive The Operating System Restore Welcome screen appears Welcome Screen 2 Click Continue to continue or Exit to exit the program A License Agreement screen appears with three options Back Reject and Accept 3 Read the license agreement and click Accept to continue The Restore Mode screen appears with four options Back Auto Custom and Fix OS See one of the following sections to cont...

Page 55: ...able FAT type you want to use for the operating system restore Click Back to return to the Operating Mode screen Click FAT 16 to select the FAT 16 allocation table current FAT type Click FAT 32 to select the FAT 32 allocation table available for Windows 98 or Windows 2000 systems only Note Some older software may not work in a Windows 98 or Windows 2000 system configured for FAT 32 In addition sel...

Page 56: ...owing you to retain the present partition structure or partition the hard disk using FAT16 or FAT32 If the existing partition table is not functional the system performs an Auto restore as described in Auto Rebuild and Restore 3 If partitioning and reformatting the hard drive go to step 6 Otherwise click Skip to retain the present partition structure on the hard drive The Format Mode screen appear...

Page 57: ...pear Instead the FAT16 Partition warning appears This screen is described in the following paragraph 7 After selecting the FAT type a FAT 16 or FAT 32 Partition warning screen appears indicating that the system is about to partition and format the hard drive using the FDISK program This warning screen contains three options Back Exit and Continue 8 Click Continue The following steps should take pl...

Page 58: ...wo options Back and Continue 3 Click Continue The Installing Applications screen appears showing the status of the restore It also displays the version of Windows OS being installed The installation can take from 5 to 10 minutes Note The drivers and other software components required for the operating system are also loaded from the CD After the OS finishes loading the Operating System Restore Com...

Page 59: ...cation and Driver CD earlier in this section Note LANDesk Client Manager should be installed before any of the applications or utilities that function in conjunction with it Install the Cheyenne Backup utility the NEC Configuration Change Notification NEC Auto Backup utility and the NEC WebTelligent software after installing LANDesk Client Manager Do not install both the LANDesk Client Manager and...

Page 60: ...Indicator PC health indicator consists of three parts managing workstations selecting the PC Health meter monitoring PC Health Managing Workstations Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation The monitoring is in real time so that if an unhealthy workstation is fixed you can refresh the ...

Page 61: ...ion Once a threshold level has been passed on a workstation you can request notification of the problem and have it written into a log file Inventory Client Manager Inventory views the hardware and software components of your workstation The inventory consists of the following categories workstation summary basic hardware drives memory audio keyboard mouse video system resources I O ports operatin...

Page 62: ... based on upper and lower voltage limits To take advantage of these features DMI has expanded its interface in the following areas Interrupts may be enabled or disabled High and low limits can be set and are displayed for temperature and power supply voltages Current readings are displayed for temperature power supply voltages and chassis state Interrupts can be detected when out of range conditio...

Page 63: ...heyenne Backup can also do regularly scheduled backups and scan files for viruses during a backup operation NEC ToolTelligent Suite NEC ToolTelligent is a suite of desktop management utilities that allow local and remote resources to be administered over a network NEC ToolTelligent includes the following utilities NEC WebTelligent management software for server systems NEC WebTelligent Auto Discov...

Page 64: ... Client tools NEC Auto Backup Utility NEC SNMP Agent NEC WebTelligent Discovery Agent NEC Configuration Change Notification Server tools NEC SNMP Desktop Manager NEC SNMP Agent NEC Auto Backup Utility WebTelligent Software Put a check next to the utilities you want to install and follow the screen prompts to install utilities Restart the system after the installation is complete NEC WebTelligent N...

Page 65: ...ebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops Display system and hardware component attributes System Health Monitoring Set threshold limits for voltage and system temperature Gen...

Page 66: ...re Microsoft Windows 98 or Windows 2000 with Microsoft Personal Web Server version 1 0 or later Microsoft Windows NT with Peer Web Server version 2 0 or later Microsoft Windows NT with Microsoft Internet Information Server version 3 0 or later Microsoft Windows NT with Netscape FastTrack Server version 2 0 or later or Netscape Enterprise version 3 01 or later One or more Internet Browsers Microsof...

Page 67: ...ration click Administration to start the web browser Note If the web browser does not start click the Startup tab click Start click the Administration tab and click Administration to start the browser 3 Install the WebTelligent software on the web server Note WebTelligent software is available on the NEC Application and Driver CD The software can also be downloaded from the NECC website www nec co...

Page 68: ...o Discovery Agent software on a client check to see if it is already installed Look for the directory C Program files PBNEC WebTelligent Discovery Agent If it s not there install the software from the NEC Application and Driver CD or download from the NECC website www nec computers com 6 Open WebTelligent as follows Note LDCM 3 32 or later must be installed on every client At a managed desktop com...

Page 69: ...ollowing screen Click Discover on the WebTelligent screen to collect a list of machines to manage Click on the desktop to be managed A Workstation screen opens to display a summary of the workstation attributes When finished click File and click Close to go back to the Windows screen NEC WebTelligent Control Screen ...

Page 70: ...r any supported management information base MIB variable The following sections describe how to install and configure the NEC SNMP Agent on systems running the Microsoft Windows 98 or Windows NT operating system Note The NEC SNMP Agent is not available on PowerMate 2000 models with the Windows 2000 operating system Installing the NEC SNMP Agent Install the NEC SNMP Agent on the Windows 98 or Windo...

Page 71: ... Editor 2 At the System Policy Editor click File and point to Open Registry Double click Local Computer 3 Expand Network and expand SNMP to display the list of policies The policies are Communities Specifies one or more groups of hosts that this computer belongs to and that can be managed with SNMP Permitted Managers Limits the set of SNMP management applications that can access this computer to t...

Page 72: ...n highlight SNMP Service and click OK 5 At the Microsoft SNMP Properties screen set the following three properties Security Limits the set of computers that can perform SNMP management on this computer to those in the community and or specific computer names the user provides Traps Limits the set of computers that receive traps from this computer to those in the community and or specific computer ...

Page 73: ...e utility has some configuration options that are accessible through the system tray icon The NEC Tools group on the Start menu includes a Read Me file containing recent information about the utility as well as access to a Help document Cheyenne Backup configuration determines the exact nature of the backup that will be performed automatically See the online Help for Cheyenne Backup Configuration ...

Page 74: ...serial number is unique and when used in conjunction with other identification methods can be used to identify the system or user This number can be used in a wide variety of applications which benefit from stronger forms of system and user identification The processor serial number is analogous to a conventional serial number with these important differences A software application can read the pr...

Page 75: ... download a program which can read the processor serial number Almost all browsers are configured to warn users whenever they download executable software Unless you disable the warning in the browser you should receive a notification Does Intel track serial numbers Generally not other than related to the manufacturing process Intel does not in the absences of advance and express consent of a user...

Page 76: ...are not able to correctly identify the processor These operating systems might identify the Pentium III processor as a Pentium II or Pentium Pro processor Windows identifies the processor on the General tab of the Windows System Properties sheet You can get to System Properties in either of the following ways Right click the My Computer icon on the Windows desktop and select Properties from the dr...

Page 77: ...d Drive SO DIMM Module Bottom Cover CD ROM Drive Diskette Drive System Board and Support Plate Support Plate Network Board LAN Connector Board PC Card Bay CMOS Battery CPU Fan Processor and Heat Sink Hard Drive Bay and Drive LCD Panel ...

Page 78: ...mory Module s 3 5 3 Bottom Cover 3 8 4 CD ROM Drive 3 9 5 Diskette Drive 3 10 6 System Board and Support Plate Assembly 3 11 7 Support Plate 3 12 8 Network Board Assembly 3 14 9 LAN Connector Board 3 15 10 PC Card Bay 3 15 11 CMOS Battery 3 16 12 CPU Fan 3 17 13 Processor and Heat Sink 3 18 14 Hard Drive Bay and Drive 3 20 12 LCD Panel 3 21 When disassembling the system follow these general rules ...

Page 79: ... static Hard Drive Removal Remove the 2 1 2 inch hard drive as follows 1 Close all applications shut down the operating system turn off system unit power and unplug the AC power adapter and power cable from the power source and the back of the system unit 2 Turn off and disconnect all peripherals 3 Position the system unit so that the right side is facing you Swivel the LCD panel away from the sid...

Page 80: ...ctor These pins are for setting the drive configuration factory set as master no jumper installed Do not connect the interface cable connector over these four pins during reassembly 6 Grasp the pull tab on the hard drive and carefully pull on it to remove the drive from the drive bay Removing the Hard Drive A Interface Cable C Hard Drive B Pull Tab 7 Remove the hard drive from the system unit Note...

Page 81: ... down the operating system turn off system power and unplug the AC power adapter and power cord from the power source and the back of the system unit 2 Turn off and disconnect all peripherals 3 Carefully position the system with the LCD panel swiveled to the right as shown in the following figure Positioning the LCD Panel ...

Page 82: ...ing up as shown in the following figure To prevent damage to the LCD panel position the unit with the LCD panel facing up Removing the SO DIMM Module Panel A Access Panel B Screw 5 Remove the single screw holding the SO DIMM panel in place on the bottom of the system unit Set the panel aside ...

Page 83: ...MM Module A Locking Clips 7 Carefully pull the module out of its socket and store in a static free bag 8 To install a module align the notch in the module with the key in the slot and carefully slide the module into the socket at an angle Press down on the module until the clips lock it in place Installing a SO DIMM Module A SO DIMM Module C Socket B Notch D Clip 1 of 2 ...

Page 84: ...rce and the back of the system unit 2 Turn off and disconnect all peripherals 3 Carefully position the system as shown in SO DIMM Module Removal earlier in this section Position the system with the LCD panel face up 4 Remove ten Phillips head screws holding the bottom cover to the system unit It is not necessary to remove the SO DIMM panel from the cover 5 Set the screws and bottom cover aside Rem...

Page 85: ...ently pushing the ends of the retainer away from the connector Carefully pull the cable out of the drive connector Removing the CD ROM Drive A CD ROM Drive D Drive Connector B Cable Retainer E Screws 4 C Interface Cable F Support Plate 3 Remove the four screws securing the drive to the support plate 4 Remove the CD ROM drive from the system unit 5 As required remove the drive interface connector b...

Page 86: ...form step 3 3 Tilt out the top of the diskette drive just enough to carefully unplug the diskette drive interface cable from its connector on the drive Release the cable retainer on the drive connector by gently pushing the ends of the retainer away from the connector Carefully pull the cable out of the drive connector 4 Remove the diskette drive from the system unit Removing the Diskette Drive A ...

Page 87: ...the hard drive see Hard Drive Removal earlier in this section It is not necessary to remove the hard drive 5 Remove seven screws and one standoff securing the system board and support plate assembly to the system unit chassis see the following figure 6 Carefully pull the system board and support plate assembly out just enough to access the LCD panel interface cable and speaker cable on the opposit...

Page 88: ...rd bay or CMOS battery The support plate does not need to be removed if removing the processor and heat sink 1 Remove the system board and support plate assembly see System Board and Support Plate Removal earlier in this section 2 Position the assembly so that the processor side of the system board is facing up Use care to prevent damage to the diskette drive and CD ROM drive cables on the system ...

Page 89: ...C card bay to access the special screw securing the system board to the support plate 5 Remove the special screw securing the system board to the support plate Be sure to reuse the special screw when reassembling the support plate to the circuit board 6 Lift the system board off the support plate and set the board on a static free surface Use care to prevent damage to the diskette drive cable and ...

Page 90: ...on the LAN connector board see the following figure 4 Remove the network board retaining screw from the system board as follows Turn the system board over Remove the network board screw Turn the system board back over with the network board side facing up Removing the Network Board A System Board D Network Board Cable Connector B Network Board E LAN Connector Board C Network Board Screw 5 Unplug t...

Page 91: ...the screw holding the LAN connector board to the connector frame and remove the board PC Card Bay Removal Remove the PC card bay as follows 1 Remove the support plate from the system board see Support Plate Removal earlier in this section 2 Position the system board with the processor side of the board facing down 3 Remove the four screws securing the PC card bay to the system board Removing the P...

Page 92: ...oving the Battery A Battery B Pry Point The battery can explode if it is incorrectly replaced or improperly discarded Use only the same type battery or an equivalent type recommended by the manufacturer when replacing the battery Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact Discard used batteries according to the manufacturer s instructions 4 Remove...

Page 93: ...ith the processor side of the board facing down 3 Unplug the CPU fan cable from connector P22 on the system board see the preceding figure Removing the PC Card Bay for the location of P22 4 Turn the system board over with the processor side of the board facing up 5 Remove the two screws securing the CPU fan to the heat sink 6 Remove the CPU fan from the heat sink Removing the CPU Fan A Screws 2 B ...

Page 94: ...earlier in this section It is not necessary to remove the support plate 2 Position the system board with the processor side facing up and the support plate facing down 3 Remove the two screws holding the CPU fan to the processor heat sink see the following figure Move the fan aside It is not necessary to unplug the fan from its connector unless replacing the fan if replacing see CPU Fan Removal ea...

Page 95: ...and remove it from the socket Store the processor in a static free bag 7 Install a replacement processor as follows Align the white triangle on the corner of the processor with the corresponding white triangle on the socket Carefully align the processor pins with the socket pin holes and set the processor into the socket If aligned correctly and the pins aren t bent the processor seats in the sock...

Page 96: ...ith the processor and set it down on the pad and processor see the above figure for alignment 9 Attach the heat sink retention clip by hooking the right end of the clip over the socket tab Press the other end of the clip over the tab on the opposite side of the socket until the clip snaps in place 10 Attach the CPU fan to the heat sink with the two previously removed screws Hard Drive Bay and Driv...

Page 97: ...his section 2 Carefully cut the cable tie around the LCD panel interface cable and switch cable see the following figure 3 Remove the four screws securing the collar and system unit chassis to the LCD panel Removing the LCD Panel A Drive Bay E Collar B Drive Bay Screw 1 of 4 F LCD Panel Screw 1 of 4 C Cable Tie G Interface Cable D Switch Cable 4 Carefully pull the LCD panel out of its mount on top...

Page 98: ...n the LCD panel collar with the guide pin holes in the LCD mount on the outside of the chassis see the following figure Insert the LCD panel stem into the LCD mount on the outside of the chassis Ensure that the guide pins are in the pin holes Check that the LCD panel stem is fully seated in the chassis mount Secure the LCD panel to the system unit with the four previously removed screws Installing...

Page 99: ... check the alignment of the collar tab 8 Secure the cables with a cable tie inserted through the hole in the hard drive bay and around the cables Do not snug up the cable tie Leave enough slack in the tie to allow cable movement as the LCD panel is positioned side to side 9 Install the system board and plate assembly ...

Page 100: ...4 System Board Connectors Jumpers Sockets Components ...

Page 101: ... the system board external cable connector locations internal board connector locations jumper locations and upgrade sockets Included are procedures for setting jumpers on the system board and a table showing the upgrade path for the SO DIMM sockets External Cable Connectors Locations of the external cable connectors on the system board at the back of the system unit are shown in the following fig...

Page 102: ...nal audio connectors on the system board at the left side of the system unit are shown in the following figure For descriptions of the connectors see Section 1 System Overview System Board External Audio Connectors A Microphone In Jack C Headphone Jack B LIne In Jack ...

Page 103: ... the following figures System Board Connector Socket and Jumper Locations Side 1 A Battery Socket P24 G CD ROM Connector P20 B Hard Drive Connector P21 H Headphone Connector P10 C Diskette Drive Connector P19 I Line In Connector P9 D SO DIMM Socket P18 J Microphone In Connector P8 E Password Clear Jumper 7F4 K Fan Connector P22 F SO DIMM Socket P17 ...

Page 104: ...K CardBus Connector P13 F LCD Panel Connector P11 L Socket370 under heat sink System Board Jumpers The system board contains one field configurable jumper block Clear Password jumper 7F4 and two jumper blocks 2F19 and HE5 for factory use Jumper blocks 2F19 and HE5 should not be changed The preceding figure System Board Internal Connector Socket and Jumper Locations Side 1 shows the location of jum...

Page 105: ...per block 7F4 between the two SO DIMM module slots see the figure System Board Connector Socket and Jumper Locations Side 1 earlier in this section 4 Remove the jumper from pins 1 and 2 to clear the password settings 5 Replace the jumper on pins 1 and 2 6 Replace the SO DIMM panel 7 Connect system power cables and external devices 8 Power on the system 9 Run the BIOS Setup utility to set a new pas...

Page 106: ... and double sided See the following tables for supported SO DIMMs and for sample SO DIMM upgrade paths To determine the memory needed for a memory upgrade see the paragraph following the tables To remove or install a SO DIMM see Section 3 Disassembly and Reassembly Supported SO DIMMs SO DIMM Size Non ECC Configuration 64 MB 8 Mbit x 64 128 MB 16 Mbit x 64 Sample SO DIMM Upgrade Paths Total System ...

Page 107: ...heral control The chip set incorporates 82801 I O Controller Hub 82802 Firmware Hub 82810 Graphics Memory Controller Hub System Manageability Bus Integrated Audio Codec 97 sound controller Dynamic Video Memory Technology DVMT 64 MB to 256 MB of SDRAM upgradeable with 64 MB or 128 MB SO DIMM modules installed in one or two sockets on the system board Phoenix Technologies Ltd BIOS in a flash memory ...

Page 108: ...ponent Function Processor Pentium III 500 MHz processor with 100 MHz FSB Intel i810 Chip Set 82801 I O Controller Hub Uses Accelerated Hub Architecture to make direct connection from graphics and memory to the integrated AC97 controller IDE controller and dual USB ports Supports PCI bus interface integrated IDE controller USB AC 97 Link for audio and telephone Codecs interrupt controller timers 3 ...

Page 109: ... Integrated 8042A keyboard controller Industry standard floppy disc controller CardBus Controller TI PCI1420 High performance PCI to CardBus controller supporting two independent PC card sockets 32 bit transfers at 33 MHz Supports any combination of 16 bit and 32 bit CardBus PC cards powered by 5V or 3 3V Internally buffered to allow PC card hot insertion and removal without external buffering Sou...

Page 110: ...than when physically replacing ROMs new technology can be incorporated while maintaining corporate standards network administrators can exercise company wide control of BIOS revisions The BIOS programs execute the Power On Self Test initialize processor controllers and interact with the display diskette drive hard drive communication devices and peripherals The system BIOS also contains the Setup ...

Page 111: ...ed as a master device on the primary port The installed CD ROM drive is connected as a slave device on the primary port Each device is connected to the port with a signal and power interface cable Parallel Interface The system has a 25 pin bidirectional parallel port on the system board Port specifications conform to the IBM PC standards The port supports Enhanced Capabilities Port ECP and Enhance...

Page 112: ... up to 115 2 KB The port allows the installation of high speed serial devices for faster data transfer rates The I O addresses for the channel are given in the following table see Section 2 System Configuration for interrupt levels Soft selectable base addresses are 3F8h 2F8h 3E8h and 2E8h Serial Port I O Addresses Starting I O Address Port 3F8 COM1 2F8 COM2 3E8 COM3 2E8 COM4 See Section 2 System ...

Page 113: ...compatible connector on the rear panel Graphics Controller The graphics controller is integrated on the Intel 82810 Graphics and Memory Controller Hub The hub is specifically designed for graphics intensive operations including 3D and 2D effects texture mapping text and color pixel amplification and video acceleration The controller minimizes bus traffic by off loading the tasks normally performed...

Page 114: ...5 Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown ...

Page 115: ... order spare parts Ordering Parts Items Telephone Number To order spare parts Dealers 1 800 632 4525 To order spare parts Customers U S and Canada only 1 888 632 9128 Field Replaceable Unit List The following table lists the field replaceable units FRUs for the Pentium III based PowerMate 2000 Series system The following illustrated parts breakdown shows the FRU items PowerMate 2000 Pentium III Pr...

Page 116: ...Drive Hitachi 12 0 GB IDE Hard Drive 15 Hard Drive Access Panel HDD Cap 16 CD ROM Interface Connector Board 17 24X CD ROM Drive 18 CD ROM Interface Cable 19 LAN Connector Board 20 Network Board 21 System Board 22 CMOS Battery local purchase NOTE The following FRU items are not shown on the IPB AC Power Adapter AC Power Cord Mouse NEC or Logitech Keyboard Chicony Ergo Diskette Drive without frame a...

Page 117: ...own The following figure shows the illustrated parts breakdown IPB for the Pentium III based PowerMate 2000 Series system Each FRU on the IPB is identified with a number that cross references to the FRU list PowerMate 2000 Pentium III Based Series System IPB ...

Page 118: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...

Page 119: ...not use solvents or strong abrasive cleaners on any part of the system 3 Clean the LCD panel screen with a commercial monitor screen cleaning kit As an alternative use a glass cleaner then wipe with a clean lint free cloth 4 Local distributors and dealers sell diskette drive head cleaning kits These kits contain special diskettes and cleaning solution Do not use the abrasive head cleaning kits kit...

Page 120: ...ws 1 Power off the system and unplug the AC adapter power cable from its power source 2 Unplug the mouse from the system 3 Turn the mouse upside down and locate the ball cover 4 Turn the ball cover counterclockwise and remove the cover Removing a Typical Mouse Ball Cover A Mouse Ball Cover 5 Turn the mouse over and remove the ball 6 Clean the mouse as follows Clean the mouse ball with tap water an...

Page 121: ...7 Troubleshooting Checklist Diagnostics ...

Page 122: ...owing list for a match to the system problem and the possible cause and solution System Problems No power and power lamp not lit Check that the power switch is on Check that the AC power cord is plugged into the AC power adapter Check that the AC power adapter cable is plugged into the system unit DC power socket Check that the AC power cord is plugged into a live properly grounded AC power outlet...

Page 123: ...MM memory see Section 4 System Board If optional SO DIMM memory was added check that it is correctly installed System password forgotten Clear the password and reset it See Clearing the Password in Section 4 See Security Menu in Section 2 to reset the password System shuts off instead of going into sleep mode The power sleep button might have been held in for four seconds or more For sleep mode pr...

Page 124: ... and not a hard drive LCD Panel Problems Check the following problems to see the possible cause and solution LCD panel screen is dark or the display is hard to read Check that system power is on Check to see if the sleep lamp is lit amber indicating that the system is in the power saving sleep mode If amber press for no more than three seconds and immediately release the power sleep button to take...

Page 125: ...ystem wait five or more seconds and turn on the system Mouse cursor moves erratically or not at all Clean the mouse see Section 6 Preventive Maintenance If this does not help the mouse might need to be replaced CD ROM Drive Problems Check the following problems to see the possible cause and solution The system does not see the CD ROM drive The drive designation is wrong and should be changed The d...

Page 126: ...ystem unit Check the volume control in the system tray along the taskbar Check that the cable connecting the drive to the system board is in place and secure Speaker Problems Check the following problems to see the possible cause and solution No sound from the speakers Check that the system power is on Check that the system AC power adapter and AC power cord are connected to the power source and t...

Page 127: ...stem board installed 4 Replace the AC power adapter 5 Replace the system board Operating system does not boot Intermittent beeping at power on System beeps more than once and is unable to complete boot up 1 Check system configuration see Section 2 2 Check jumper settings and verify that drives are enabled see Section 2 3 Reseat SO DIMMs Inspect system board for foreign objects such as paper clips ...

Page 128: ...d in Setup see Section 2 Cannot access hard drive 1 Check interface cable connections between hard drive and system board 2 Check AC power adapter Replace as necessary 3 Check hard drive jumper settings and BIOS hard drive settings 4 Check if hard drive was transferred between systems and that the password security feature is enabled in the BIOS 5 Check hard drive Replace as necessary Memory malfu...

Page 129: ...or no more than three seconds and immediately release the power sleep button to ensure power saving has not blanked the display 3 Adjust brightness controls on LCD panel 4 Check that LCD panel interface cable and switch cable are connected to system board see Section 3 5 Replace LCD panel PC card does not work No output 1 Check PC card for correct insertion in slot label side up 2 Remove PC card a...

Page 130: ... that CD ROM driver software is loaded and not corrupted 5 Replace CD ROM drive 6 Replace the system board Cannot access CD ROM drive 1 Check that the CD ROM driver software is loaded and not corrupted 2 Check interface cable connections at the CD ROM drive and system board 3 Check the master slave jumper settings see Section 2 4 Check the interface cable Replace as necessary 5 Check the AC power ...

Page 131: ...8 NECC Information Services Service Telephone Numbers Technical Support Product Information ...

Page 132: ...site www powermate2000 com To access the NECC website www nec computers com To access the NECC FTP site ftp neccsdeast com Technical Support The following sections provide information for obtaining technical support from NECC With access to a telephone modem and or fax machine you can use these services to obtain information on a 24 hour basis NECC Website If you have a network board or a modem an...

Page 133: ...ld for prompt response from the appropriate technical person Desktop Monitor CD ROM Printer Notebook Provide as much specific information in your questions as possible Also if sending a fax please include your voice telephone number and your fax number with the question You will receive a response to your questions within one business day Technical Support Services NECC also offers direct technica...

Page 134: ...r Product Information In addition to the NECC website you can find product information at the NECC file transfer protocol FTP site With access to a telephone modem and or fax machine you can use this service to obtain information on a 24 hour basis You can use the Internet to access the NECC FTP site to download various files video drivers printer drivers BIOS updates and setup disk files The file...

Page 135: ...9 Specifications System Unit LCD Panel Keyboard Mouse AC Power Adapter System Board Network Board Diskette Drive Hard Drive CD ROM Drive PC Card Slots Speakers Environmental and Safety Compliance ...

Page 136: ...tions and the pages where the specifications can be found System Specifications Specification Go to Page System unit 9 3 LCD panel 9 4 Keyboard 9 4 Mouse 9 5 AC power adapter 9 5 System board 9 5 Network board 9 6 Diskette drive 9 7 IBM Hard drive 9 8 Hitachi Hard drive 9 9 CD ROM drive 9 10 PC card slots 9 11 Speakers 9 11 Environmental and safety 9 12 Compliance 9 12 ...

Page 137: ...vice Slots Two front accessible slots CD ROM drive and diskette drive One side accessible slot hard drive Expansion Two USB ports for up to 127 USB devices Two PC card slots for up to two Type II PCMCIA cards System Unit Front Panel Power sleep button Power indicator lamp Sleep indicator lamp Hard drive busy indicator lamp System Unit Rear Panel PS 2 style keyboard connector PS 2 style mouse conne...

Page 138: ...es Horizontal 60 degrees from center to right or left side of LCD panel Vertical 40 degrees from center of LCD panel and upwards 50 degrees from center of LCD panel and downwards Brightness Adjustments Increase brightness button four levels of adjustment Decrease brightness button four levels of adjustment Defaults to maximum brightness on power off or unplugging system from the power outlet Contr...

Page 139: ...ure Specification Adapter Delta ADP90ABC Input Power 100 Vac to 240 Vac 1 4 amps 50 60 Hz Output Power 19 volt 4 74 amps 90 watts AC Power Cable Separate power cable for connecting adapter to AC power outlet System Board The specifications for the system board are included in the following table System Board Specifications Feature Specification System Board NEC proprietary G7DSQ Processor Intel Pe...

Page 140: ... and 128 MB 168 pin 64 bit non ECC SO DIMMs CMOS Battery Replaceable coin type battery Network Board The network board specifications are included in the following table Network Board Specifications Feature Specification Network Board NEC Intel 82559 controller chip 10Base T 100Base TX with support for Wake On LAN and AOL2 32 bit PCI master interface Interface for LAN connector board Supports Adva...

Page 141: ...ive Recording Capacity High density mode Unformatted 2 00 1 00 MB Formatted 1440 KB 512B 18 Sec 720 KB 256B 18 Sec Normal density mode Unformatted 1 00 0 50 MB Formatted 640 KB 256B 16 Sec 320 KB 128B 16 Sec Data Transfer Rate High density mode 500 250 Kbit sec Normal density mode 250 125 Kbit sec Disk Speed 300 rpm Number of Tracks 160 80 tracks x 2 sides Dimensions W x H x D 25 4 mm x 101 6 mm x...

Page 142: ...1 6 0 GB 2 12 0 GB Number of R W Heads 2 6 0 GB 4 12 0 GB Sector Size 512 bytes Recording Zones 12 User Cylinders 17 088 Media Transfer Rate 85 5 161 5 Interface Transfer Rate 66 6 MB sec Ultra DMA Mode 4 16 6 MB sec PIO Mode 4 Buffer Size 512 KB Power 5V 5 Temperature non condensing Operating 5 to 55 C 41 to 131 F Non operating 40 to 65 C 40 to 149 F Humidity non condensing Operating 8 to 90 rh N...

Page 143: ...ed 4200 rpm Number of Cylinders 16 074 Number of Disks 1 6 0 GB 2 12 0 GB Number of R W Heads 2 6 0 GB 4 12 0 GB Buffer Size 512 KB Internal Transfer Rate 12 4 to 20 6 MB sec Interface Transfer Rate 16 6 MB sec max PIO Mode 4 DMA Mode 2 66 6 MB sec Ultra DMA 4 Power 5V 5 Temperature non condensing Operating 5 to 55 C 41 to 131 F Non operating 40 to 70 C 40 to 158 F Humidity non condensing Operatin...

Page 144: ...ideo CD Enhanced CD and CD Plus Compatible Data Transfer Rate Sustained Data Transfer Rate Burst 1548 3600 Kbytes sec 16 7 MB sec PIO Mode 4 Multi Word DMA Mode 2 Disc Rotation Speed 5136 rpm typical Voltage tolerance 5V DC 5 12V DC 10 Temperature Operating 5 to 51 7 C Non operating 20 to 60 C Humidity Operating 8 to 80 non condensing Non operating 5 to 90 non condensing Power 5V 5 Physical Dimens...

Page 145: ... Software SwapFit Flash Filing system driver enabling full floppy disk or hard drive emulation on flash cards compatible with all compression and PC utilities software Single drive letter designator for all memory cards Graphical installation and formatting utilities Functionality PC card hot swap Supports mixed voltage 3 3V and 5V cards Vcc and Vpp Matrix Micrel MTC2563 Speakers The specification...

Page 146: ... No 950 m89 TUV EN60950 1988 FCC part 15 Subpart J Class B emissions FCC part 68 IEC 950 safety VDE 0871 6 78 Class B emissions Compliance The system meets the compliance standards listed in the following table System Compliance Usage Standard Domestic FCC CFR 47 Part 15 Subpart B UL 1950 3 rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST EXE WH...

Page 147: ...A Release Notes Applications System Configuration Display Capabilities Fix OS Restore Option ...

Page 148: ...et Explorer 5 0 first and alone before installing any other application from the NEC Application and Driver CD Internet Explorer already comes preinstalled on systems with the Windows 98 or Windows 2000 operating system 2 Install LANDesk Client Manager alone and before installing the Cheyenne Backup utility NEC Configuration Change Notification NEC Auto Backup utility or NEC WebTelligent software ...

Page 149: ...stalled on the same computer See the following sections for information about uninstalling these applications When Both NEC SNMP Agent and LANDesk Client Manager Are Installed If both applications have been installed LANDesk Client Manager does not function correctly and cannot display ASIC related tabs for temperature fan voltage and chassis intrusion status In addition each time the computer is ...

Page 150: ...the LANDesk application You must then use the NEC OS Restore CD to perform a full operating system restore After the full restore you must reinstall all appropriate applications from the NEC Application and Driver CD Installing Cheyenne Backup After installing the Cheyenne Backup utility on the system and rebooting the system an Unable to connect to Group error message might be displayed This mess...

Page 151: ...agic If you already installed BootMagic and the configuration resulted in an error message see Correcting the BootMagic Configuration Configuring BootMagic If you have a system with the Windows NT operating system use the following procedure to correctly configure BootMagic 1 Follow the instructions in the PartitionMagic Userinfo folder to install BootMagic When the BootMagic Configuration box app...

Page 152: ... The Bootmagic Add OS box appears This is the only option listed and it is already highlighted 3 Click OK Click OK again The main BootMagic Configuration screen appears with Windows NT listed under MENU NAME 4 Check the BootMagic configuration If you want to use BootMagic Click the ENABLE BOOTMAGIC button The BootMagic menu appears during the next bootup sequence and lets you select Windows NT as ...

Page 153: ...bled before you can use Microsoft Internet Explorer See the next section Changing Network Settings to enable TCP IP Install Internet Explorer from the NEC Application and Driver CD Note Internet Explorer 5 0 comes preinstalled on systems with the Windows 98 or Windows 2000 operating system Changing Network Settings All systems are configured with the NetBEUI and NWLink protocols enabled However be...

Page 154: ...ndow appears 10 Click Close The Microsoft TCP IP Properties Box appears 11 Fill in the IP Address the Subnet Mask and the Default Gateway in the Specify an IP address area 12 Click the DNS tab and enter the host and domain name in the DNS display 13 Click the Identification tab and change the Computer Name if appropriate 14 Click the WINS tab and enter the WINS address if appropriate 15 Click the ...

Page 155: ...rt hard disk drive security you cannot access the data on the hard drive 1 Boot your system Press F2 when prompted to enter BIOS setup The Main BIOS setup screen appears 2 Using the arrow keys select the Security menu 3 Highlight Assign HDD Password and press Enter The system prompts you to enter a master password 4 Enter a master HDD password and press Enter The system prompts you to reenter the ...

Page 156: ...cannot access the data on the hard drive Once you set these passwords NEC Computers Inc has no capability of removing them If you install the hard drive in another PowerMate system with hard disk drive security enabled you must enter the password to allow access to the hard drive If this PowerMate system does not support hard disk drive security you cannot access the data on the hard drive With ha...

Page 157: ...ilities The following information replaces the PowerMate 2000 LCD panel display information in the PowerMate 2000 Series User s Guide Default brightness The default brightness is set at the maximum brightness level Powering off the system or unplugging the system from the power outlet changes any new brightness setting to the maximum default brightness Maximum viewing angles Horizontal 60 degrees ...

Page 158: ...r system If you updated any of the applications that shipped with the system such as Internet Explorer the Fix OS function might display a series of error messages If error messages are displayed move the error message windows so that they are not layered on top of each other Click the OK button to continue the Fix OS restore process ...

Page 159: ...on as you touch the keyboard adapter An expansion board or component on the system board that communicates with peripherals such as the display monitor or network devices address A hexadecimal number that represents a location in storage or memory Also used to identify communication ports To communicate with a storage device AGP Accelerated Graphics Port A high speed high performance video standar...

Page 160: ...y hardware but also operating systems and networks The circuitry within a chip is called its architecture for example Intel architecture can refer to a computer based on the Intel Celeron Pentium II or Pentium III chips archive Copying one or more files to a different location for long term data storage especially for backup and security purposes Files can then be added to or deleted from the arch...

Page 161: ...megabits per second Mbps base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application programs batch file A file that contains a series of DOS commands Batch files have the extension bat If you execute a batch file DOS attempts to carry out all the commands in the file in order baud A unit of measure for modem speed Literally the number of v...

Page 162: ...tiguous section of bits considered as a whole especially in memory On a disk the data in one sector in modem data transfer the bits between checksums board Printed circuit board Board onto which computer components are soldered and thin wires are printed to connect the components boot To start up a computer The computer is generally booted in one of three ways by turning on the power switch cold b...

Page 163: ...ansmitting data or electrical power from one device to another Typically the lines in a bus are dedicated to specific functions such as control lines address lines and data lines Different bus architectures have different numbers and arrangements of these lines and different names for example ISA PCI The most useful way of distinguishing bus architectures is by the number of simultaneous data bits...

Page 164: ...red in MHz The faster the clock the faster the computer can compute CMOS Complementary Metal Oxide Semiconductor A chip on the system board that contains nonvolatile memory CMOS is backed up by an internal lithium battery that preserves clock calendar data and system configuration parameters stored in CMOS codec Coder decoder Used primarily with Internet phone and video conferencing products this ...

Page 165: ...upports disks with capacities of from 4 7 GB to 17 GB and access rates of 600 Kbps to 1 3 Mbps One of the features of DVD drives is that they are backward compatible with CD ROM disks This means that DVD players can play old CD ROMs CD I disks and video CDs as well as new DVD ROMs Newer DVD players can also read CD R disks DVD uses MPEG 2 to compress video data See MPEG E ECC memory Error Checking...

Page 166: ...e Allocation Table A table near the beginning of a drive that identifies the location of everything on the drive flash ROM Method in which a computer s BIOS ROM can be upgraded without replacing the ROM BIOS chip FTP File Transfer Protocol A method of transferring files between two computers on a TCP IP network such as the Internet Anonymous FTP the most common usage on the Internet allows a user ...

Page 167: ...change The Universal Serial Bus see USB external bus standard supports hot plugging This is also a feature of PCMCIA Hot plugging is also called hot swapping I IDE Intelligent Drive Electronics A hard drive type that has controller electronics built into the drive and delivers high throughput interface A connection that enables two devices to communicate interrupt A signal from part of a system su...

Page 168: ... performance In 1993 Intel and Microsoft introduced a new version of the ISA specification called Plug and Play ISA Plug and Play ISA enables the operating system to configure expansion boards automatically so that users do not need to fiddle with DIP switches and jumpers See plug and play isochronous A form of data transmission in which individual characters are only separated by a whole number o...

Page 169: ...D graphics modem MOdulator DEModulator A device that links computers over a telephone line MPC Multimedia Personal Computer a software and hardware standard developed by a consortium of computer firms led by Microsoft There are three MPC standards called MPC MPC2 and MPC3 respectively Each specifies a minimum hardware configuration for running multimedia software MPEG Motion Pictures Expert Group ...

Page 170: ...ect A self configuring personal computer local bus designed by Intel Most modern PCs include a PCI bus in addition to a more general ISA expansion bus PCI is a 32 bit bus but supports a 64 bit extension for new processors such as the Pentium II It can run at clock speeds of 33 or 66 MHz At 32 bits and 33 MHz it yields a throughput rate of 133 megabits per second 64 bit implementations running at 6...

Page 171: ...cessor or other hardware devices In RAM data can be directly and randomly read or written with any choice for the address It s the storage location for data that needs to be immediately available for every application in use on your computer read To extract data from a storage device such as a diskette ROM Read Only Memory Memory in which stored data cannot be modified by the user except under spe...

Page 172: ...r technology called dual in line memory module DIMM provides a 64 bit bus To take advantage of the 64 bit bus on Pentium processors use either DIMMs or pairs of SIMMs See DIMMs Slot 1 The form factor for Intel Pentium processors The Slot 1 package replaces the Socket 7 and Socket 8 form factors used by previous Pentium processors Slot 1 is a 242 pin daughter card slot that accepts a processor pack...

Page 173: ...any concentric circular regions on a disk for storing data Tracks are divided into sectors One measure of storage density of a disk is tpi U Ultra DMA A protocol developed by Quantum Corporation and Intel that supports burst mode data transfer rates of 33 3 MBps This is twice as fast as the previous disk drive standard for PCs and is necessary to take advantage of new faster Ultra ATA disk drives ...

Page 174: ...to access the VRAM for screen updates at the same time that the CPU provides new data VRAM yields better graphics performance but is more expensive than normal RAM A special type of VRAM called Windows RAM WRAM yields even better performance than conventional VRAM See SGRAM and WRAM W warm boot Process of resetting the computer without turning off the power through keyboard input pressing Ctrl Alt...

Page 175: ...write operations in parallel data is written to system memory and the L1 cache simultaneously Write back caching yields somewhat better performance than write through caching because it reduces the number of write operations to main memory See cache and write through write through Also write thru Write through characterizes a cache strategy where data is always written into system memory when data...

Page 176: ...moval 3 9 CD ROM drive jumpers 2 6 Cheyenne Backup 2 36 CMOS battery removal 3 16 Compliance standards 9 12 Components AC power adapter 1 13 AGP 1 13 CD ROM drive 1 12 diskette drive 1 12 hard drive 1 12 keyboard 1 13 LCD panel 1 12 mouse 1 13 network board 1 14 PC card slots 1 14 speaker set 1 13 system 1 11 system board 1 11 4 8 Configuration BIOS Setup utility 2 6 FLASH utility 2 22 LANDesk Cli...

Page 177: ...arts breakdown IPB 5 4 parts lists 5 2 Integrated audio features 4 14 Intel processor identification of 2 49 serial number control utility 2 46 Interrupts parallel port 2 3 serial port 2 4 system IRQs 2 2 Inventory 2 34 IP addresses 2 44 IPB 5 4 IPX addresses 2 44 IRQs 2 2 J Jumpers clear password 2 5 configuration select 2 4 Hitachi IDE hard drive 2 6 IBM IDE hard drive 2 5 locations 4 4 settings...

Page 178: ...ds clear and reset 4 6 hard disk drive security 2 19 security 1 10 PC card bay removal 3 15 slot specifications 9 11 slots 1 14 PC Health 2 34 Indicator 2 33 Meter 2 33 PCI local bus features 4 12 PCI IDE port features 4 12 Power sleep button 1 5 Preventive maintenance keyboard cleaning 6 2 mouse cleaning 6 3 system cleaning 6 2 Problem solving 7 7 Processor removal replacing 3 18 secondary cache ...

Page 179: ... SNMP Agent 2 43 NEC ToolTelligent suite 2 36 NEC WebTelligent software 2 37 System management LANDesk Client Manager 2 32 NEC Auto Backup utility 2 46 NEC Configuration Change Notification 2 46 NEC SNMP Agent 2 43 NEC ToolTelligent suite 2 36 NEC WebTelligent software 2 37 System unit inside features 1 9 left side features 1 6 rear features 1 8 right side features 1 7 specifications 9 3 T TEAC CD...

Page 180: ...ion against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to ra...

Page 181: ...he Member States relating to electro magnetic compatibility This product satisfied the Class B limits of EN55022 Battery Replacement A lithium battery maintains system configuration information In the event that the battery fails to maintain system configuration information NECC recommends that you replace the battery For battery replacement information call the NECC Customer Assistance Center The...

Page 182: ...ing the environmentally sound collection recycling and disposal of the batteries Mini PCI FCC Registration Numbers If your system has a built in mini PCI modem the FCC registration number of your system is H8NTAI 34309 ME E REN 0 4 If your system has a built in mini PCI modem LAN the FCC registration number of your system is 2U6MLA 34036 M5 E REN 0 5A ...

Page 183: ...NEC Computers Inc 15 Business Park Way Sacramento CA 95828 www nec computers com 456 00130 000SRV 03 2000 ...

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