6-12
User’s Guide
Troubleshooting
6
The hard disk icon does not appear on the desktop.
If you do not see a hard disk icon on the desktop, try the following:
• If the hard disk is internal, power down the computer, wait
at least 10 seconds, and then power it on again.
• If the hard disk is external, make sure that it is powered on
and that its cable is connected firmly; then restart the
computer.
• Check the ID numbers of all SCSI equipment connected to
your computer. No two SCSI devices on the same SCSI chain
can have the same ID number.
• If the hard disk is your startup disk, start your computer
using the CD-ROM disc that contains system software. This
CD-ROM disc is in the accessory kit shipped with your
StarMax. For instructions on how to start up your computer
from the CD-ROM disc, see Starting up from a CD-ROM disc
on page 6-45. Follow instructions in Testing and repairing a
damaged disk on page 6-37 to test your startup hard disk and
repair any damage.
If repairing the disk does not help, follow the instructions in
Installing or reinstalling system software on page 6-48 to
reinstall system software on your startup hard disk.
Icons do not appear correctly on your screen.
You need to rebuild the desktop—a process that helps your
computer keep track of files and folders on your hard disk. For
instructions, see Rebuild your desktop regularly on page 6-5.
If icons do not appear correctly after you rebuild the desktop, try
rebuilding a second time.
