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Mitel SX-200 EL, Technician'S Handbook

The Mitel SX-200 EL is a feature-rich communication system, enhancing business productivity. For seamless call management, the ACD Agent Manual provides comprehensive instructions and troubleshooting solutions. Download this invaluable resource for free on our website manualshive.com, empowering your team to optimize their performance and deliver exceptional customer experiences.

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Table of Contents

iii

Chapter 1 Introduction

About This Handbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Purpose of This Handbook  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Who This Handbook is For  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbols Used in This Handbook   . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Instructions   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Where You Can Find More Information   . . . . . . . . . . . . . . . . . . . . 4

Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SX-200

®

 EL System   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SX-200 ML (RM) System   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
SX-200 ML (FD) PBX  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
SX-200 LIGHT PBX   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SX-200 IP Node   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SX-200 SPINE Peripheral Bay  . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SX-200 DIGITAL 672-Port PBX   . . . . . . . . . . . . . . . . . . . . . . . . . 17
SX-200 DIGITAL 336-Port PBX   . . . . . . . . . . . . . . . . . . . . . . . . . 18
SX-200 DIGITAL 456-Port PBX   . . . . . . . . . . . . . . . . . . . . . . . . . 19
SX-200 DIGITAL 480-Port PBX   . . . . . . . . . . . . . . . . . . . . . . . . . 20
LIGHTWARE 19 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 2 Routine Maintenance

Is the System Healthy?   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Checking a System for Alarms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Checking a System for Database Errors  . . . . . . . . . . . . . . . . . . . . . 26
Backing Up a Customer Database  . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SX-200 EL/ML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
SX-200 LIGHT/ DIGITAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Loading New Software Onto a System   . . . . . . . . . . . . . . . . . . . . . . 28

SX-200 LIGHT/ DIGITAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SX-200 EL/ML Remote Software Download . . . . . . . . . . . . . . . . 29
SX-200 EL/ML Flash Memory Card Replacement  . . . . . . . . . . . 32

Upgrading Set Firmware   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Boot Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Firmware Revision Levels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Firmware Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Log Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Enabling Options or Changing Options  . . . . . . . . . . . . . . . . . . . . . . 35

Options Are Password Protected   . . . . . . . . . . . . . . . . . . . . . . . . 35
Enabling Options On a SX-200 EL/ML System   . . . . . . . . . . . . . 35
Enabling Options On a SX-200 LIGHT/DIGITAL System  . . . . . . 35

Summary of Contents for SX-200 EL

Page 1: ...TECHNICIAN S HANDBOOK LIGHTWARE 19 RELEASE 3 0 ...

Page 2: ...tworks Corporation All rights reserved NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation MITEL Theinformationissubjecttochangewithoutnoticeandshould not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries Mitel Networks and its affiliates and subsidiaries ass...

Page 3: ...AL 480 Port PBX 20 LIGHTWARE 19 Software 21 Chapter 2 Routine Maintenance Is the System Healthy 25 Checking a System for Alarms 26 Checking a System for Database Errors 26 Backing Up a Customer Database 27 SX 200 EL ML 27 SX 200 LIGHT DIGITAL 28 Loading New Software Onto a System 28 SX 200 LIGHT DIGITAL 28 SX 200 EL ML Remote Software Download 29 SX 200 EL ML Flash Memory Card Replacement 32 Upgra...

Page 4: ...57 If the System Reports a System ID Mismatch 57 If the System Reports a Decryption Module Error 57 Powering Down the Nodes 57 Powering Down the SX 200 EL ML Control Node 57 Powering Down the SX 200 LIGHT Control Node 58 Powering Down the Peripheral Nodes 58 Powering Down the IP Node 58 Powering Up the Nodes 59 Powering Up the SX 200 EL ML Control Node 59 Powering Up the SX 200 LIGHT Control Node ...

Page 5: ... Troubleshooting Procedures 91 Disk Drive Strapping 93 Troubleshooting the SX 200 IP Node 93 Error Messages 94 Test Line 96 Chapter 4 Programming Programming an Attendant Console 103 Programming a Printer Port 104 System Printer Port 104 Dataset Printer Port 104 Programming Stations Sets Automatically 105 Deleting a device and all dependent resources 106 Deleting a range of devices and all depende...

Page 6: ...200 EL Peripheral Cabinet Card Assignments 162 SX 200 ML RM Cabinet Card Assignments 163 SX 200 ML FD Cabinet Card Assignment 165 SX 200 LIGHT Cabinet Card Assignment 166 SX 200 SPINE Peripheral Bay Module Assignment 167 SX 200 Digital 672 Port Cabinet Card Assignment 168 SX 200 Digital 336 Port Control Cabinet Card Assignment 169 SX 200 Digital 456 Port Cabinet Card Assignment 170 SX 200 Digital ...

Page 7: ... 242 Index E Docs Tips Figures Figure 1 SX 200 ELx Cabinet 6 Figure 2 SX 200 ML RM and FD PBX 12 Figure 3 SX 200 LIGHT PBX 13 Figure 4 SX 200 IP Node Configuration 15 Figure 5 SX 200 SPINE Peripheral Bay 16 Figure 6 SX 200 DIGITAL 672 Port PBX 17 Figure 7 SX 200 DIGITAL 336 Port PBX 18 Figure 8 SX 200 DIGITAL 456 Port PBX 19 Figure 9 SX 200 DIGITAL 480 Port PBX 20 Figure 10 Removing the bottom pan...

Page 8: ... the PRI Card 178 Figure 32 S1 Switch Showing 1 Closed 192 Figure 33 Connecting a BCC III Card to an Ethernet Switch 193 Figure 34 Connecting a Triple CIM Card to the SX 200 IP Node 194 Figure 35 Connecting an SX 200 IP Node to an Ethernet Switch 195 Figure 36 PKM Connections to a SUPERSET 4025 226 Figure 37 PKM Connections to a SUPERSET 4150 226 Figure 38 PKM Connections to an Attendant Console 2...

Page 9: ... Main Control Card Codes 181 Table 29 Main Control Card Test Status Codes 182 Table 30 Main Control Card Power Up Error Code Summary 183 Table 31 Peripheral Interface Cards and Modules 186 Table 32 Digital Control and Digital Services Cards and Modules 189 Table 33 E M Trunk Module Switch Settings 191 Table 34 Control Resource Card Switch Setting 192 Table 35 BRI Port to Tip Ring Assignment 198 Ta...

Page 10: ...s 201 Table 42 T R Cable Assembly Pinouts for SX 200 SPINE 202 Table 43 SX 200 EL or SX 200 ML RM Tip and Ring Assignments 203 Table 44 SX 200 EL or SX 200 ML RM Universal Card Tip and Ring Assignments 205 Table 45 SX 200 DIGITAL Peripheral Bay Tip and Ring Assignments High power Slots 207 Table 46 SX 200 Digital Tip and Ring Assignments for Universal Card Modules 209 Table 47 SX 200 DIGITAL Tip a...

Page 11: ...Chapter 1 Introduction ...

Page 12: ......

Page 13: ... n Troubleshooting flowcharts n Installation information Who This Handbook is For This handbook is for a certified technician Symbols Used in This Handbook Indicates a hazardous situation which if you don t avoid could result in injury or death Indicates a situation which if you don t avoid could result in damage to the equipment Identifies an important note or a useful tip Identifies an important...

Page 14: ...improper equipment operation and or risk of electrical shock See MITEL document PN 56000950 Safety Instructions for general safety information The Safety Instructions document is packaged with each system Where You Can Find More Information See the MITEL SX 200 EL ML Technical Documentation for more information ...

Page 15: ...al Interface Cards in slots 1 to 8 The SX 200 EL Control cabinet with an MCC IIIEL card or MCC IIIELx card supports up to six peripheral bays The MCC IIIELx card can also support up to two SX 200 IP Nodes The peripheral bays can be SX 200 EL peripheral cabinets SX 200 LIGHT peripheral cabinets SPINE Bays ISDN Network Gateways or PRI cards A seven cabinet system will provide a non blocking system i...

Page 16: ...nvironment The SX 200 EL and the SX 200 ML systems use the SX 200 ELx cabinet for the main control cabinet and the peripheral cabinets Located on the rear of the cabinet are connectors for T1 trunks J5 and J6 connectors for PRI maintenance J10 and J11 a printer port a maintenance terminal and the SFT System Fail Transfer control port Figure 1 SX 200 ELx Cabinet ...

Page 17: ...ction may be substituted with a fiber connection n PRI card allows the fiber or copper connection of one peripheral bay You can have either two or three links to each peripheral bay n With a MCC IIIEL ELx control card the Control Dual FIM Carrier card provides three links per peripheral bay n With a MCC IIIEL control card the Control Triple FIM Carrier card or the Control Triple CIM card set to du...

Page 18: ...nnected via a Control Triple FIM Carrier the recommended maximum calls hour is 500 based on traffic tables With a typical call hold time of 2 minutes and 12 seconds the total Erlang rate is 18 33 660 CCS for the whole bay The half bay would therefore be 9 17 Erlangs 330 CCS at 250 calls hour It is important that calls be evenly distributed across all bays Remember to use the same distance variant ...

Page 19: ... 200 ML FD cabinet slots 1 8 The LS CLASS Trunk card requires LIGHTWARE 19 Release 2 0 Prior to LIGHTWARE 19 Release 2 the system required a LS CLASS module with the SPINE a T1 ANI DNIS or ISDN BRI PRI or Network Gateway CLID and CNID n A DSP module single on the BCC III provides CLASS generators for 1 8 ONS CLASS Line cards in the same bay System wide this DSP module provides 16 conference bridge...

Page 20: ... 4 or greater PN 9109 600 002 NA The PRI card requires a Statum 3 MCC The system counts the PRI card as a peripheral bay n If a PRI card is installed in slot 10 you can install a peripheral interface card in slot 5 if a PRI card is installed in slot 11 you can install a peripheral interface card in slot 6 Because the system recognizes the PRI card as a peripheral bay the PRI card does not occupy s...

Page 21: ...card The PRI card fits into a main control cabinet SX 200 ML FD PBX The SX 200 ML FD PBX cabinet resembles the SX 200 LIGHT cabinet The SX 200 ML FD cabinet supports only one peripheral bay SPINE Bay or ISDN Network Gateway The SX 200 ML FD PBX contains one control cabinet with the following components n a Main Control Card II MCC II n one Bay Control Card and one Bay Power Supply n one Control FI...

Page 22: ...k 12 t When a SX 200 ML FD PBX has a second bay the Control FIM Carrier is installed in slot 4 of the control cabinet and therefore reduces the number of ports to 84 in the control cabinet Figure 2 SX 200 ML RM and FD PBX ...

Page 23: ...a Control cabinet with an MCC a Control Resource card two disk drives and up to seven FIM carriers Each 96 port digital peripheral bay 1 7 includes a Bay Control card with attached FIM Carrier and FIM and is connected to the Control cabinet by fiber cable Figure 3 SX 200 LIGHT PBX ...

Page 24: ...the main control cabinet are made with standard CIM connections n An Ethernet crossover cable connects the Control Triple CIM Card in the main control cabinet to CIM port 4 on the IP Node All voice communications are carried over this connection n A standard Ethernet cable connects the Bay Control Card III to the Local Area Network LAN This connection carries the signaling information n Another Et...

Page 25: ...ontrol cabinet through CIMs also apply to connecting IP Nodes For more information about configuration see the Configuration Rules in the SX 200 Technical Documentation for the n SX 200 EL Control Cabinet n Bays supported by the SX 200 EL System n Control Triple CIM Card and the SX 200 EL System n SX 200 IP Node Local Area Network Design Guidelines ...

Page 26: ...00 SPINE Peripheral Bay The SX 200 SPINE Peripheral Bay can be used with the SX 200 EL SX 200 ML and SX 200 LIGHT Control cabinets Refer to SX 200 SPINE Peripheral Bay Module Assignment page 167 Figure 5 SX 200 SPINE Peripheral Bay ...

Page 27: ...t PBX consists of a Control cabinet with control bay 0 and digital peripheral bays 1 2 and 3 96 ports each Its peripheral cabinet contains digital bays 4 5 6 and 7 96 ports each Bay 0 includes an MCC a Switch Matrix Card and two floppy disk drives Figure 6 SX 200 DIGITAL 672 Port PBX ...

Page 28: ...00 DIGITAL 336 port PBX consists of a Control cabinet with COMBO bays 1 and 2 144 ports and digital peripheral bays 3 and 4 96 ports each The COMBO bay includes an MCC and two floppy disk drives There is no peripheral cabinet Figure 7 SX 200 DIGITAL 336 Port PBX ...

Page 29: ...456 port PBX consists of a Control cabinet with COMBO bays 1 and 2 144 ports and digital bay 3 96 ports The COMBO bay includes an MCC and two floppy disk drives The peripheral cabinet contains analog bay 4 120 ports and analog bay 5 96 ports Figure 8 SX 200 DIGITAL 456 Port PBX ...

Page 30: ...480 port PBX consists of a Control cabinet with COMBO bays 1 and 2 144 ports and an analog bay 3 120 ports The COMBO bay includes an MCC and two disk drives The peripheral cabinet contains analog bay 4 120 ports and analog bay 5 96 ports Figure 9 SX 200 DIGITAL 480 Port PBX ...

Page 31: ...n SX 200 EL n SX 200 ML RM n SX 200 ML FD LIGHTWARE 18 introduced the MOSS System Option 102 Feature Level to obtain the new features that are offered with major releases The feature level for LIGHTWARE 19 Release 2 0 is 3 LIGHTWARE 17 and greater software are not available for the SX 200 LIGHT or the SX 200 DIGITAL systems ...

Page 32: ...Technician s Handbook 22 ...

Page 33: ...Chapter 2 Routine Maintenance ...

Page 34: ......

Page 35: ...e Maintenance 25 Routine Maintenance Is the System Healthy System checklist þ No alarms present þ No database errors þ Backed up database available for SX 200 EL ML onto PC for SX 200 LIGHT DIGITAL onto disks ...

Page 36: ...ommands REPORTS SHOW ALARMS DEVICE_TYPE or ALL or REPORTS SHOW STATUS Bay Slot Circuit or SWID or Ext_Num or ALL SHOW ALARMS displays alarms by device type or all SHOW STATUS displays status by Bay Slot Circuit PLID or SWID or Ext_Num or ALL or Logs Read All Checking a System for Database Errors 1 Access CDE 2 Select Form 01 3 Select VERIFY DATA Refer to Logging In page 231 for instructions on how...

Page 37: ...pts you for the file name 2 Enter the file name ENTER CONFIRM The system then prompts you to exit to a local Kermit session Ensure that the Kermit session is set to binary mode because the customer database information must be saved as a binary file 3 In the Kermit session issue the RECEIVE command While the backup is in progress the top seven segment LED on the MCC shows A and the lower seven seg...

Page 38: ...isks into drives A and B After inserting new disks wait for 5 seconds before entering CONTINUE to allow the system to recognize the new disks 3 Select CONTINUE The system notifies the user upon completion 4 For the same level of software select CONTINUE 5 For a different level of software select RESET Loading New Software Onto a System SX 200 LIGHT DIGITAL To load new software you must 1 Copy the ...

Page 39: ...tes CRC using the Kermit protocol on your maintenance terminal To change the packet length 1 Select SYSTEM from the Maintenance screen 2 Select the following softkeys DATABASE SET_PARAM RECEIVE PACKET_SIZE ENTER The following message will display Enter Packet Length 10 1024 3 Enter the Packet length 900 and select CONFIRM The screen confirms your setting with a display of the Kermit Receive Parame...

Page 40: ... step procedure You download the software for the MCC first and then download the software for the BCC III Because the system only accepts software that is compatible the system will inform you of the status of the software during the download process 1 Back up the database 2 Load the new operating software from the PC Select the following commands from SYSTEM maintenance DATABASE SW_RESTORE ENTER...

Page 41: ...oad The System Identity screen from the Maintenance screen softkeys System Show Identity also shows incompatible loads of software An asterisk beside a load tag in the Load on Flash Card column identifies an incompatiblilty between this bay load and the main load on the flash card If there is an incompatible load you must download another load of BCC III software 6 If necessary transfer the compat...

Page 42: ...osite the connector edge of the Flash card has the Write Protect disabled After installing the card look at the facing edge You should see the switch in the down position 4 Power up the system 5 Enable new options if new feature options have been purchased Refer to Backing Up a Customer Database page 27 Refer to Powering Down the Nodes page 57 Refer to Powering Up the Nodes page 59 Refer to Enabli...

Page 43: ...ode appears when a set is first plugged in Firmware Revision Levels The firmware revision level of the set that you are upgrading must meet the firmware revision level stated in SYSTEM maintenance Use the SET_FIRMWARE STATUS maintenance command to identify the revision level Firmware Commands Access the firmware commands in the SYSTEM maintenance level and then choose SET_FIRMWARE to obtain the so...

Page 44: ...d DOWNLOAD Erases and updates the firmware on all specified sets The set must be idle and the set s firmware revision must be older than the firmware to be downloaded ABORT_DOWNLOAD Removes specified sets from the sched uled download FORCE_DOWNLOAD Forces the download to occur even if the set firmware is newer than the firmware being downloaded This command allows a set s firmware to be returned t...

Page 45: ...ection Sheet MOSS Set all other options as required Press ENTER only once after each entry 4 Enter the MITEL options password from the MOSS sheet received with the software press ENTER twice to activate the purchased options 5 Quit the form An E 8 error appears on the MCC if the enabled options and purchased options do not match or if the password is incorrect You can still program a system with a...

Page 46: ...P Node n SX 200 IP Node software CD ROM n Time The entire upgrade procedure takes approximately 20 minutes To upgrade the Sx 200 IP Node software 1 Connect both the PC and the SX 200 IP Node to the LAN 2 Connect the serial cable from the PC to the Maintenance Port on the SX 200 IP Node 3 From your PC ping the SX 200 IP Node to verify that you have a TCP IP connection 4 Insert the Mitel Networks SX...

Page 47: ...Press a key at the Press any key to stop auto boot prompt to stop the auto boot 12 At VxWorks Boot type c and then press Enter 13 Change the following parameters as indicated Boot device motfcc File name Boot_Install Host inet the IP address of the ftp server PC host your PC User u user name for FTP server in PC host Ftp password pw blank use rsh password for FTP server in PC host Flags f 0x0 this...

Page 48: ...eplace the flash memory card 1 Disconnect all cables from the SX 200 IP Node 2 Turn the SX 200 IP Node upside down 3 Remove the six screws on the removable panel as indicated in the figure below Do not remove the four screws indicated in the figure If you remove the four screws components will fall into the interior of the box Figure 10 Removing the bottom panel ...

Page 49: ...the panel If you remove the panel you might disconnect wires 5 Pull out the flash memory card Figure 11 Removing the flash memory card 6 Insert the new flash memory card Orient the card as shown in the following figure The lip that extends from the bottom of the card must face the panel ...

Page 50: ...Technician s Handbook 40 Figure 12 Inserting the flash memory card 7 Gently lower the panel 8 Replace the six screws 9 Reconnect the cables to the SX 200 IP Node ...

Page 51: ...m dd mm Month dd Day mm 01 12 dd 01 31 Spacer 7 Start Time 8 13 hh mmp hh Hours mm Minutes p PM 12 hour clock 00 2300 59 Spacer 14 Duration of call 15 22 hh mm ss hh mm ss duration in hours minutes sec onds hh 00 18 mm 00 59 ss 00 59 maximum 18 12 15 Spacer 23 Calling Party 24 27 pppp cccc Extension Number Tnnn Trunk Number CO Xnnn Trunk Number Non CO mmmm Attendant Console Directory Number c 0 9 ...

Page 52: ... 34 59 xx x Up to 26 20 if metering digits dialed on the trunk x 0 9 or private speed call numbers are not recorded Optional Meter 55 59 mmmmm mmmmm number of meter pulses mmmmm 00000 to 65535 leading zeroes output Call Comple tion Status 60 h A Answer Supervi sion B Callee is Busy E Caller Error T TAFAS answered R Incoming call recalled and was answered by transferer N Incoming call recalled and ...

Page 53: ...nnn Trunk Number Non CO mmmm Attendant Console Directory Number c 0 9 nnn 001 200 m 0 9 Transfer Confer ence Call 66 K T Supervised Transfer X Unsupervised Transfer C 3 Way or Conference Spacer 67 Third Party 68 71 rrrr cccc Extension Number Tnnn CO Trunk Number Xnnn Non CO Trunk Number mmm Attendant c 0 9 n 001 200 m 0 9 Spacer 72 Optional Account Code 73 84 aa a Length of 1 to 12 digits a 0 9 sp...

Page 54: ...its 90 99 nn n Up to 10 digits from an incoming ANI DNIS or CLASS trunk n 0 9 Optional Spacer 100 102 Optional DNIS Digits 103 112 dd d Up to 10 digits from an incoming ANI DNIS trunk d 0 9 Optional Spacer 113 Optional CLASS Name 114 128 15 char s Up to 15 characters from an incoming CLASS trunk Table 2 Summary of Fields in Trunk SMDR Records Continued NAME COLUMN FORMAT DEFINITION NOTE ...

Page 55: ...Chapter 3 Troubleshooting and Repair ...

Page 56: ...Technician s Handbook 46 ...

Page 57: ...and backplane Replace Power Supply Swap Control Cabinet Are all system LEDs on the Control Cabinet out Start Yes No No Yes Is the operating system intact Check the Main Control Card s active LED NO any other state e g on steady off steady YES slow steady flashing 1 second flash rate Maintenance terminal troubleshooting Flowchart 5 A B Is the maintenance terminal operating Ensure that maintenance t...

Page 58: ...on No Yes Yes No Wait until the system finishes booting If a minor major or critical alarm is present start this flowchart again Flowchart 2 System is not booting An alarm is present Flowchart 3 Correcting set dataset problems Flowchart 4 A B Is the system in the process of a normal boot ...

Page 59: ...X 200 LIGHT reseat all Control Cabinet cards Replace the system disks with known good copies use known good backups because disk drive problems may corrupt the booting disks Check disk drive cables Replace disk drives check thatdisks are in the correct drive ForSX 200EL ML powerdown reseat the Flash card PCMCIA reseat MCC replace Flash Card reseat System ID Any other combination of LEDs and 7 segm...

Page 60: ... and why the device s are not available to call processing Determine current status of device by using REPORTS SHOW STATUS Willprovideanimmediateindicationofstatus with respect to call processing SWSTAT and Maintenance MTSTAT Programs An alarm is present Flowchart 3 Return the device to service by using DIAGNOSTICS RETURN TO SERVICE Replace the faulty card or device Ref E docs Install FRUs Test th...

Page 61: ...sing the set to appear faulty Verify the firmware revision Try swapping the specific line card Hint Remember to advise the users of the temporary loss of service Is the problem related to feature functions or is the problem hardware based Try swapping COS COR Tenant with a known working set to isolate programming area Determine what has recently been changed to cause this type of failure Determine...

Page 62: ...nical Documentation for other possible corrective actions Is the fault corrected Check the cableand cable connections between the set and the line card Try connecting the device directly to the cross connect field to verify against house wiring problems Try another port on the card to verify against backplane problems Yes No Return faulty card for repair ...

Page 63: ...ch change Hint If communication was lost during a session the system considers the terminal logged in and will only respond at the current logged in speed Try setting to the same speed and press Esc 6 quit or Esc 5 from Maintenance application If communication was never established the system should respond at any speed Flowchart 5 Maintenance Terminal troubleshooting Try a screen reset by togglin...

Page 64: ...number indicates card slot number Maintenance logs give results of test pass or fail with cause Table 3 Main Control Card Error Code Summary Error Code Likely Cause s blank Faulty power system Faulty Main Control Card 0 Faulty Main Control Card E 8 MOSS password was not purchased a purchased option is not enabled an enabled option is not purchased the system password does not match or the system i...

Page 65: ...r to the system and send it to the system 4 After the file transfer has completed the message Download Upload Successful appears on the screen After the database file is restored the system automatically resets the system and the following entry is added to the log file Main Control was reset due to Database Restore The system will reboot automatically when it detects the presence of a new databas...

Page 66: ...name 2 Enter the file name 3 Press ENTER The system then prompts you to exit to a local Kermit session 4 In the Kermit session issue the Receive command While the backup is in progress the top seven segment LED on the MCC shows A and the lower seven segment LED shows a dash that is circling in a clockwise direction Ensure that the file name is meaningful to you It can include abbreviations for the...

Page 67: ... Contact MITEL Product Support for assistance Have your tech ID number available If the System Reports a Decryption Module Error If the system reports a decryption module error your decryption module is faulty or wrong for the software that is in your system Contact MITEL Product Support for assistance Powering Down the Nodes Powering Down the SX 200 EL ML Control Node 1 End any customer data entr...

Page 68: ...utton 4 Remove the disks 5 Turn off the AC power by pushing the 0 off button at the rear of the cabinet Disconnect the power cords from the AC power source Powering Down the Peripheral Nodes 1 Set the Bay Power Supply switch to O OFF 2 Unplug the AC power cord from the rear of the node Powering Down the IP Node Unplug the AC power cord from the rear of the node Refer to Backing Up a Customer Datab...

Page 69: ...l AC power cord s at the rear of the cabinet 2 Set the power switch es on the rear of the node to I ON 3 Insert the disks into the MCC Powering Up the Peripheral Nodes 1 Connect the external AC power cord at the rear of the node 2 Set the Bay Power Supply switch to I ON Powering Up the IP Node 1 Ensure the SX 200 IP Node is NOT connected to a power source 2 Using a serial cable connect a PC to the...

Page 70: ...ircuits are busied out 3 Replace the faulty card with a new card of the same type WARNING Hazardous voltages can exist on installed peripheral cards even when power is removed from the system Grasp cards by the lock latches only Do not touch the sides of cards Power must be off when inserting the Main Control card Bay Control Card Control FIM Carrier Card or Bay Power Supply Cards that must not be...

Page 71: ...entry mode 2 If you do not have an up to date database backup create one now 3 Power down the Control cabinet 4 Remove the old MCC 5 Remove the system ID module or decryption module from the old MCC and install it onto the new MCC 6 Transfer any modules from the old MCC to the new MCC 7 Install the new MCC 8 Power up the cabinet 9 Verify the system date and time Correct as required 10 Restore the ...

Page 72: ...vides the ground source It must provide a metallic connection all the way back to the building entry point including a metallic strap that connects around the water meter Problems Caused by Incorrect PBX Grounding If the CO and PBX have different ground reference voltages each can fail to recognize the signals that the other sends For example n Ground start trunks may not seize when the PBX ground...

Page 73: ...ge again If the system ground and safety ground both connect to the building ground your measurement is the metallic loop from the PBX chassis to the electrical panel ground to the cold water pipe and back through the system ground wire If the safety ground and system ground do not connect at the electrical panel your measurement indicates the AC voltage differential between protective earth and t...

Page 74: ...e CO ground potential The result is 2 0 if the CO and PBX ground points are the same potential A result between 1 85 and 2 15 indicates an acceptable building ground A result outside these limits means that you must locate an alternate building ground 1 Disconnect the building ground wire from the PBX ground stud 2 Disconnect a loop start or ground start trunk from the PBX 3 Measure the Loop curre...

Page 75: ...ent value Checking the Port Connections to the PBX Refer to information showing the pin numbers and signals for the T1 and PRI Trunk Port Table 41 on page 201 the SFT Port Table 36 on page 199 the Copper Interface Ports Table 38 on page 200 the Maintenance Terminal and Printer Ports Table 39 on page 200 or the Maintenance Module Port Table 40 on page 201 in this handbook Checking the Receiver Allo...

Page 76: ...ers SPINE Control Module II Seven DTMF receivers are standard on Control Module II Receivers not assigned as CLASS receivers are available to the system as DTMF receivers CLASS receivers are only available to the devices in the same bay SPINE Receiver provisioning for CLASS trunks CDE Form 04 Options 61 67 is provided in the following table Table 4 SX 200 SPINE Maximum Receiver Combinations Availa...

Page 77: ...em Options 71 and 72 in CDE Form 04 7 Verify that the configuration in a seven cabinet system meets your needs n With an MCC IIIEL control card the Control Triple FIM Carrier card and the Control Triple CIM card provide two links per peripheral bay Blocking may occur if two T1 trunk cards are installed in a peripheral bay that connect to the Control Triple FIM Carrier or the Control Triple CIM car...

Page 78: ... of seven T1 E1 modules with a system maximum of eight T1 links n The T1 E1 module has two LT NT connectors jumpers one for each T1 E1 link These connectors must be set to the NT position the default setting for T1 D4 functionality n If you install a T1 trunk card in slot 10 of a bay you cannot install a peripheral interface card in slot 5 if you install a T1 trunk card in slot 11 you cannot insta...

Page 79: ...mum number of T1 cards was seven The following table defines the maximum number prior to LIGHTWARE 18 of T1 Trunk cards in peripheral bays that can connect to a Control Triple FIM Carrier or a Control Dual FIM Carrier in the Control cabinet cabinet 1 Table 5 Maximum Number of T1 Trunk Cards Prior to LIGHTWARE 18 Cab 0 CFCII or 0 CFCIII 1 CFCII ML 1 CFCII EL 2 CFCII EL 1 CFCIII EL 2 CFCIII EL 1 CFC...

Page 80: ...appropriate resources DTMF receivers Digits who to talk with The calling party generates the rotary pulse or DTMF Stop Dial slow down can t handle the pace The called party generates a signal to indicate that digits are in risk of being lost Receipt of Digits status of call The called party generates audible tones to indicate the status of the call for example Ringback Busy and Reorder Answer Supe...

Page 81: ...ations Figure 13 Loop Start Line Trunk Table 6 Loop Start Line Trunk Summary Signal Loop Start Line PBX Outgoing Loop Start Line PBX Incoming Seize Tip Ring leads activated shorted Loop Current flows in line 90Vac is applied to Ring lead in 2 sec on 4 sec off cadence Seize Acknowledgment Loop Current and or dial tone generated Digits Loop Current toggled Rotary or DTMF Stop Dial Sheet 1 of 2 ...

Page 82: ...l 25 40 mA Some Key PBX systems may be polarity sensitive reverse Tip Ring to verify Receipt of Digits Audible Tones Busy Reorder Ringback dependent upon digits dialed and called party condition Answer Supervision Some COs can reverse current flow Tip Ring leads activated shorted Loop Current flows in line Disconnect Supervision Near end termination PBX Telephone can break Loop Current Near end te...

Page 83: ...nal Ground Start Trunk PBX Outgoing Ground Start Trunk PBX Incoming Seize Ring lead goes active PBX grounds the ring lead Tip lead goes active 90 Vac is applied to Ring lead in 2 sec on 4 sec off cadence Seize Acknowledgment Tip lead goes active Audible Dial Tone generated ground returned on tip Tip Ring leads activated shorted Loop Current flows in line Digits Loop Current toggled Rotary or DTMF ...

Page 84: ... in each call state During off hook condition 18 mA DC minimum should be drawn from the CO typical 35 40 mA Tip Ring is polarity sensitive PBX will be unable to initiate calls if reversed Reverse polarity to verify Stop Dial Receipt of Digits Audible Tones Busy Reorder Ringback dependent upon digits dialed and called party condition Answer Supervision CO reverses current flow in Tip Ring Disconnec...

Page 85: ... Dial DID Loop trunk primarily in analog DID applications rarely in PBX PBX Loop Tie trunk applications This trunk uses current reversal to signal supervision information and provides digit flow capability in both directions when the trunk is in the loop tie mode Figure 15 Direct Inward Dial DID Loop Trunk ...

Page 86: ...l Tip Ring leads stay active Incoming Wink Tip Ring leads toggle Loop Current direction Digits Loop Current toggled Rotary or DTMF Loop Current toggled Rotary or DTMF Stop Dial Tip Ring leads reverse Loop Current direction forward again when ready Receipt of Digits Audible Tones Busy Reorder Ringback dependent upon digits dialed and called party condition Audible Tones Busy Reorder Ringback genera...

Page 87: ...The E M trunks support all the signaling information The Tip Ring is used in a 2 wire operation shown in Figure 12 E M Trunk Type I 2 wire on page 78 The Tip Ring and Tip Rx Ring Rx is used in a 4 wire operation shown in Figure 13 E M Trunk Type V 4 wire on page 79 Type I Type 1 is used in applications when a telephone company is providing a transmission path between PBXs The E M circuits connect ...

Page 88: ...Technician s Handbook 78 Figure 16 E M Trunk Type I 2 wire ...

Page 89: ...Table 9 E M Trunk Summary Signal E M Trunk PBX Outgoing E M Trunk PBX Incoming Seize M lead goes active voltage is dependent on Type I or Type V operation E lead goes active Seize Acknowledgment Immediate Dial E Lead stays idle Outgoing Wink E Lead toggles active idle Delay Dial E Lead goes active following M goes idle when ready to go Immediate Dial M Lead stays idle Incoming Wink M Lead toggles ...

Page 90: ...E lead goes active goes inactive when ready to go Receipt of Digits Audible Tones Busy Reorder Ringback dependent upon digits dialed and called party condition Audible Tones Busy Reorder Ringback generated and sent to calling party dependent upon digits received and called party condition Answer Supervision E lead goes active M lead goes active Disconnect Supervision Near end termination M lead go...

Page 91: ...st be synchronized n The Master Slave arrangement defines the leader and follower if connecting to a Public Network T1 the PBX will always be a slave n The stratum clock levels define the accuracy of the clock and the ability to match with the incoming master clock signal The higher stratum number synchronizes to the same or lower stratum number For example a Stratum 4 PBX clock synchronizes to a ...

Page 92: ...the bit stream this signaling method is not appropriate for direct transmission of digital information unless it is modulated into an analog signal with a modem Common Channel Signaling The Handshake signaling for the first 23 channels is managed by the 24th channel The Common Channel signaling allows for transmission of digital information and more advanced digital trunk applications MITEL s MSDN...

Page 93: ... the link In the absence of a loopback mode the T1 transmits and receives pairs that can be directly connected together to physically create a loopback condition A B bits Taken from each of the 24 Channels to emulate the various analog trunk signalling conditions off hook on hook disconnect supervision etc in either of the two following methods Superframe Over a cycle of twelve frames bits A B are...

Page 94: ...PO Tx loop open 0 0 x x x loop closure 1 1 x x x DPO Rx x x x 0 x normal battery x x x 1 x reverse battery DID or Tie Trunk loop start DPT Tx normal battery 0 0 x x x reverse battery 1 1 x x x DPT Rx x x x 0 x loop open x x x 1 x loop closure TIE Trunk 4wire 2 wire E M E M Tx M lead grounded or open 0 0 x x x M lead battery 1 1 x x x E M Rx x x x 0 x E lead open x x x 1 x E lead grounded or open ...

Page 95: ...und 1 1 0 Dial pulsing DP 1 0 Completion of dialing 1 1 0 Incoming call Basic Operation Idle state 0 1 1 CO ground tip interval between ringing 0 1 0 1 CO ground tip during ringing application 0 1 0 0 PBX presents call 0 1 0 1 PBX answers call 1 1 0 Talking state 1 1 0 CO disconnects Talking state 1 1 0 CO removes tip ground far end hangs up 1 1 1 PBX opens loop idle 0 1 1 PBX disconnects Talking ...

Page 96: ...n and check out n Guest name n Auto wake up and message waiting n PMS related maintenance logs Property Management System Messages A PMS message is a string of ASCII text characters For example to light a message waiting lamp for guest room extension number 2129 the customer s PMS computer will send a string of ASCII keyboard commands to the PMS interface The PMS message sent is BMW 1 2129 C When ...

Page 97: ...BX and PMS 5 digit Extension Number Formats The extension number is sent between the PBX and the PMS as a 5 digit number Numbers that are fewer than 5 digits include spaces PBX to PMS extension number nnnnn with trailing spaces PMS to PBX extension number nnnnn with leading spaces B M W space 1 space space 2 1 2 9 C Start Trans action STX The CTRL B charac ter signals the start of a PMS mes sage E...

Page 98: ...XXX C Add Name BNAM1 a z XXXXX C a z is the extension name 20 characters in length use trailing spaces followed by a single space followed by the extension number Only the first 10 characters of the name are displayed Replace Name BNAM2 a z XXXXX C Delete Name BNAM3 a z XXXXX C Send Message BMW 1 XXXXX C Insert a space before and after the digit 1 Delete Message BMW 0 XXXXX C Insert a space before...

Page 99: ...communication parameters between the systems match n PMS Programming Verify that all the recommended PMS and Dataset programming is complete n PMS Cabling Use a straight through cable between the customer s PMS computer and the Dataset Test the PBX s PMS interface as follows 1 Disconnect the customer s PMS computer from the Dataset 2 Connect a personal computer or terminal to the Dataset s RS 232 ...

Page 100: ...S interface works correctly If problems continue when you reconnect the customer s PMS computer check the maintenance logs for PMS related information identifying problems with the customer s PMS hardware software For the PMS to light a lamp station the Dial 0 for that tenant must be a console and the Dial 0 must be the same for Night 1 and Night 2 Faster PMS PCs may have to be forced to wait for ...

Page 101: ...ble Malfunction Source 1 Drive units require resets power down the control bay Bay 2 or Bay 0 and power up again Check for error codes on the Main Control Card numeric display see Table 14 2 Faulty backplane connections 3 Faulty or improperly installed floppy disk 4 Faulty corrupt obsolete software reload with correct software 5 Faulty power supply unit s refer to Power System Troubleshooting 6 Fa...

Page 102: ...e pending Either re insert original diskette or restart system Disks may be locked try backups See Note 2 E 4 Disk drive is empty Either re insert original diskette or restart system See Note 2 E 5 There is an obstruction over the diskette write notch a write protect sticker remove it or on a 31 2 disk slide protector over the hole E 6 Diskettes A and B don t match are not of the same load insert ...

Page 103: ...t are mounted on a floppy disk mounting card are set as follows n Drive A AT DC MO D0 n Drive B AT DC MO D0 On an ISDN Node verify that the switch settings for the drive are n Drive A AT DC MO D1 Troubleshooting the SX 200 IP Node To observe error messages from the SX 200 IP Node 1 Using a serial cable connect a PC to the Maintenance Port on the IP Node 2 Launch a data communication application su...

Page 104: ...hernet Crossover cable and CIM cable The Control Triple CIM card is programmed as a Dual CIM card Reprogram the Triple CIM Card The CIM cable is connected to the wrong port on the SX 200 IP Node Check the hardware connections The IP Bay is not programmed in CDE Form 01 Program the IP Bay in CDE Form 01 Programming in CDE Form 04 and CDE Form 47 is not correct Check the programming in CDE Form 04 a...

Page 105: ... port window on the PC type RetrieveDhcpDefaults 3 Type Reboot 4 Connect the BCC III Card to the Ethernet Switch with an Ethernet crossover cable 5 Connect the IP Node to the Ethernet Switch 6 Allow the IP Node to reboot If the IP Node is still not working 1 Reboot the IP Node 2 Stop at Autoboot 3 At the VxWorks Boot prompt type c 4 Check all settings Table 15 SX 200 IP Node Troubleshooting Table ...

Page 106: ...is specified as 01 03 03 04 A line circuit at location Bay 1 Slot 1 Circuit 6 is specified as 01 01 06 00 Circuits with no subcircuit number such as lines and trunks must be specified with 00 as the subcircuit Channels are specified by using the required Link number and Channel number The link number is a two digit number Links 0 1 14 or 15 cannot be tested The Channel number is a two digit number...

Page 107: ...y Out Channel Remove Channel 26 BO Busy Out device 35 DL Dump Logs 38 DT Direct Trunk select 72 RC Return Channel 73 SD Stop Dump Logs 77 RS Return Device to Service 78 ST Stop Test Printers 82 TC Test Channel 83 TD Test Device 872 TPB Test Printer Bay_Slot_Circuit 873 TPE Test Printer Extension_Number 877 TPP Test Printer Port ...

Page 108: ... Test was inconclusive E5 Invalid command or device location entered only those commands in Table 16 are acceptable bb Device was busy Try again later 7E An invalid physical location number was entered Enter bay number 01 slot number 04 and circuit number 06 FF Unknown error Attempt operation again ensure correct use of command codes see Table 16 1E Error in acquiring the software ID of the test l...

Page 109: ...enters a command sequence the returned tone described in Table 18 indicates the result of the action performed Table 18 Test Line Status Tones Tone Type Meaning Dial tone System is waiting for command input Camp on tone single beep The attempted operation was successful Pass Reorder tone The attempted operation was unsuccessful Fail See Note after Table 10 Trunk camp on tone double beep Test was i...

Page 110: ...Technician s Handbook 100 ...

Page 111: ...Chapter 4 Programming ...

Page 112: ......

Page 113: ...uses a two wire connection to connect to one circuit on a Digital Line Card or DNIC Module Tip to Tip and Ring to Ring With LIGHTWARE 18 or greater the SUPERCONSOLE 1000 PN 9189 000 300 and 9189 000 301 can directly connect up to two PKM48 devices these consoles with software prior to LIGHTWARE 18 and the SUPERCONSOLE 1000 PN 9189 000 001 NA and 9189 000 003 NA require a DSS BLF Interface Unit to ...

Page 114: ...tor n Define a circuit descriptor to match characteristics of device type Refer to Form 04 System Options and Timers on page 127 for typical circuit descriptor 2 Form 12 Dataset Assignment n Assign type of data device for the dataset PLID DSCONS Console output only maximum 2400 baud 1101M MiLINK Dataset 1103 2103 Standalone dataset n Assign a Tenant Extension number COS COR and circuit descriptor ...

Page 115: ...is the Bay number 1 7 n S is the slot number 1 8 n CC is the cct number 01 12 For example extension number 2608 is assigned to a phone connected to Bay 2 Slot 6 Circuit 08 n Other parameters for ONS and OPS devices are assigned as n COS 1 n COR 1 n Tenant 1 n Other parameters for DNIC sets are assigned as n COS 2 n COR 4 for all set types except SUPERSET 430 and SUPERSET 4150 n COR 5 for the SUPER...

Page 116: ...has already been assigned to that circuit a warning is displayed Press ABORT to cancel the procedure or press CONTINUE to skip the device and resume programming the other devices in the range Deleting a device and all dependent resources The DELETE softkey in CDE Form 09 Desktop Device Assignments deletes a device and all of its dependent resources including n All line keys including DLN that are ...

Page 117: ...to receive warnings as devices are deleted 4 To receive a warning prior to deleting each device and its dependent resources press YES To delete all devices and dependent resources without warning press NO The system prompts you once again to confirm the deletion of the range 5 To proceed with the deletion of the range of devices and all dependent resources press CONFIRM Press CANCEL to abort If yo...

Page 118: ...ific device types 4 Form 05 Tenant Interconnection Table optional n Set the required interconnect restrictions for example to restrict connections between specific tenants 5 Form 19 Call Rerouting Table optional n Program the action that the system will take to handle the caller s call violations n Each tenant requires its own Call Rerouting Table 6 Form 03 COS Define optional n Create a unique cl...

Page 119: ...12 to program the port The port type is AIM Programming a Multi Line Set 1 Form 01 System Configuration n Program a Digital Line Card DNIC module or COV line card 2 Form 09 Desktop Device Assignments n Assign set type extension number COS COR and name optional for each bay slot circuit n Set types are SUPERSET 4001 4015 4025 4125 4090 4150 401 410 420 430 4150 S Att 430 S Att 3DN and 4DN n Complet...

Page 120: ...rogram the action that the system will take to handle the caller s call violations n Each tenant requires its own Call Rerouting Table 6 Form 03 COS Define optional n Create a unique class of service COS if required or use an existing COS 7 Form 20 ARS COR Group Definition n Create a COR group that includes the COR number which you will assign to the station or use an existing COR n This COR group...

Page 121: ...or DNIC module 2 Form 09 Desktop Device Assignments n Assign set type to SUB extension number COS COR and name optional for each bay slot circuit n Complete the sub form for assigned keys types and options Assign a separate COS with subattendant options Set type SUB can only be SUPERSET 4150 SUPERSET 430 or SUPERSET 4DN ...

Page 122: ...ogram the PRI card node type as an ISDN bay The ISDN trunks are programmed in slot 6 and slot 8 2 Form 03 Class of Service for the ISDN trunks n Enable COS Option 701 No Dial Tone n Disable COS Option 800 ANI Applies Ensure this is NOT in the class of service of the ISDN trunks n Enable COS Option 801 Incoming Trunk Call Rotary n Enable COS Option 802 Limited Wait for Dial Tone n Enable COS option...

Page 123: ... n Disable COS option 237 Outgoing Trunk Campon 4 Form 04 System Options System Timers Assign a one to five second value to the System Timer Limited Wait For Dial Tone if ISDN trunks are present n Enable the MOSS option Number of Links 0 8 option 96 If desired enable Q SIG option 86 NFAS option 91 D Channel Backup option 92 Min Max option 94 and Auto Min Max option 95 5 Form 13 Trunk Circuit Descr...

Page 124: ...o both Form 14 and Form 15 8 Form 16 Trunk Groups n Assign the ISDN trunks to a trunk group The trunk group number that you program for the ISDN trunks in this form must match the trunk group numbers that you program for the ISDN trunks in the PRI card bay 9 Form 42 T1 Link Descriptor n Select a T1 Link Descriptor for the ISDN trunks in Form 42 In the Link Descriptor Options Subform enter the foll...

Page 125: ... Analog Networking if programmed in the Modified Digit Table will be ignored by the PRI card If 6 is programmed in the digit modification table the DID calling extension number is sent to the PRI card and can be sent to the network as the calling party The extension must belong to a block of DID numbers purchased from the Network provider Slip rate network sync limit 0 9000 24 hrs 7 BER maintenanc...

Page 126: ...ng must match with the service selection programming that is entered through the ISDN Maintenance Administration Tool IMAT computer Programming a Non Dial In Trunk 1 Form 01 System Configuration n Program a trunk card that meets the trunk type requirements 2 Form 13 Trunk Circuit Descriptor n Create a trunk circuit descriptor that corresponds to the type of trunk that you are programming 3 Form 03...

Page 127: ...k in the range and then press RANGE PRGM to copy the values to the range of trunks that you specify The following fields are copied from the first trunk in the range n COS TEN DAY N1 N2 CDN The TK NAME and COMMENTS fields are left blank The trunk numbers are assigned in sequence beginning with the first trunk in the range If there are trunks that are already programmed CDE Form 14 does not accept ...

Page 128: ...are no more free trunk numbers NOTE BRI trunks are not supported To program a range of trunks 1 Program the first trunk in the range Enter values for the COS TEN DAY N1 N2 CDN fields 2 Press RANGE PRGRM The system displays FROM BAY SLOT CIRCUIT 3 Enter valid Bay Slot and Circuit numbers for the first trunk and press the ENTER softkey The system displays TO BAY SLOT CIRCUIT 4 Enter valid Bay Slot a...

Page 129: ... N lists the number of expected digits n Column M lists the number of digits to absorb To absorb no incoming digits set to 0 To absorb n digits enter n a whole number n Column X defines the number of digits to insert n Assign a Trunk Name if desired This name appears on the consoles and on the set displays for incoming and outgoing calls Assign a separate COS for the Dial In Trunk If this digit is...

Page 130: ...number is incremented to a value that is already used the sequence continues to increment until a free number is found The trunk numbers restart at 1 if necessary An error message is displayed if there are no more free trunk numbers NOTE BRI trunks are not supported To program a range of trunks 1 Program the first trunk in the range Enter values for the COS COR TEN N1 M X CDN fields 2 Press RANGE ...

Page 131: ...uit Descriptors n Select a DISA circuit descriptor to match hardware type 3 Form 03 Class of Service n Assign trunk options only 4 Form 15 Dial In Trunks n Assign COS COR and Tenant n Column N set to 0 n Column M set to 0 n Column X leave blank n Assign a Trunk Name if desired This name appears on the consoles and on the set displays for incoming and outgoing calls Recommended Options for system s...

Page 132: ...imits the DNIS and ANI digits with asterisks DNIS digits on a dial in trunk are used to route that trunk call and no further digits will be expected 1 Create an ANI DNIS trunk by creating a separate COS Set the fol lowing options in the trunk s Class Of Service n COS Option 811 ANI DNIS Trunk to ENABLED n COS Option 801 Incoming Trunk Rotary to DISABLED n COS Option 800 ANI Applies to DISABLED n C...

Page 133: ...digits on a console when talking to an ANI DNIS trunk enable COS Option 502 Display ANI DNIS Information for the console Intercept reason FROM xxx DND and Forwarding Information FWD FROM xxxx take priority over DNIS Tenant Name and Calling Line ID take priority over ANI information immediately following the word TRUNK COS Option 613 Display ANI Information Only does not apply to a console The foll...

Page 134: ...ANI ANI sent ANI ANI DNIS sent DNIS DNIS Neither sent Trunk Number or Label Trunk Number or Label Table 20 ANI DNIS Digits on Phone Display COS Option 502 Enabled and COS Option 613 Enabled COS Option 502 Display ANI DNIS YES enable COS Option 613 Display ANI only YES enable Phone display during ringing Phone display after answer ANI and DNIS sent ANI ANI ANI sent ANI ANI DNIS sent Trunk Number or...

Page 135: ... Trunk Name Disabled Disabled Enabled None Path Number Path Number Disabled Enabled Enabled None Path Number Path Number Enabled Enabled Enabled None ANI Path Number Enabled Disabled Enabled None DNIS Path Number Enabled Enabled Disabled Yes Path Name ANI Enabled Disabled Disabled Yes Path Name ANI Disabled Disabled Disabled Yes Path Name Calling Trunk Name Disabled Enabled Disabled Yes Path Name ...

Page 136: ...SUPERSET sets n To display Calling Line ID digits on a SUPERSET display set or console enable COS Option 502 Display ANI DNIS CLASS Information in the class of service for the set console Enable COS Option 613 Display ANI Information Only if required n To display CLASS name before Calling Line ID digits on a SUPERSET small display set SUPERSET 4025 SUPERSET 4125 or SUPERSET 420 telephones enable C...

Page 137: ...e 1 Ensure the SX 200 IP Node is not connected to a power source 1 Disconnect the the Ethernet cable from the Ethernet port on the SX 200 IP Node 2 Using a serial cable connect a PC to the Maintenance Port on the IP Node 3 Launch a data communication application such as Hyperterminal on the PC 4 Set the parameters 9600 8 N 1 None 5 Plug in the SX 200 IP Node to a power source 6 At the Press any ke...

Page 138: ...ion 119 IP Signalling Bay Subnet Mask 3 Form 47 IP DCHP Parameters n Enter the IP Controller Address Enter the SX 200 IP Node address n Enter the DHCP Server Subnet n Enter the DHCP Server Subnet mask n Enter the DHCP Assignable IP Address Start Enter the start range of the IP phones n Enter the DHCP Assignable IP Address End Enter the end range of the IP phones n Enter the TFTP Server Address Ent...

Page 139: ...6 Optional Form 03 COS Define n Enable voice compression by selecting COS number 688 7 Use CDE Forms to program all other station features for example Class of Service Interconnect Restriction Set Key Assignments and Class of Restriction Registering IP Phones Optional n Ensure you have the access code if you programmed one for set registration in CDE Form 02 Feature Access Codes n Ensure the direc...

Page 140: ...nment n Select the SEL Option Subform n Enable DTRX Echoplex Editing and Edit Character 127 3 Form 11 Data Circuit Descriptor n Select a Circuit Descriptor CDN You will use this CDN in Form 12 in the next step Match the CDN values to those of the selected Terminal For example All Baud Rates 9600 Parity None Character Length 8 and Stop Bits 1 4 Form 12 Data Assignment n Select an available PLID and...

Page 141: ...Delay Timer 100 DTR Forced High YES RTS Forced High YES DSR Is held High when device is Idle YES CTS Is held High when device is Idle YES Originate a DTRX Call with Low High transition of DTR NO Action taken if the Idle DTE has DTR Low Auto Answer REFUSE ASYNC Keyboard Origination Allowed Auto Baud DISABLE ASYNC ADL Auto Baud DISABLE ASYNC Flow Control XON XOFF ASYNC Break Key Function Transparent...

Page 142: ...em Options program the following System Options Timers Status 04 Message Waiting and Message Register Clear Print ENABLE 11 Automatic Wake Up ENABLE 13 Automatic Wake Up Print ENABLE 32 Outgoing Call Restriction ENABLE 108 Property Management System ENABLE 27 Room Status Audit DISABLE 33 Room Status DISABLE 34 Auto Room Status Conversion Wake Up Print DISABLE ...

Page 143: ... the PMS 8 Connect the Dataset to the programmed PLID n All three Dataset LED s should light If not verify your programming and hardware connections Device COS Option Status Attendant Consoles 101 Attendant Outgoing Restriction Room Status Set Up ENABLE 105 Attendant Guest Room Key ENABLE Room Telephones 202 Alarm Call ENABLE 220 Do Not Disturb ENABLE 232 Message Waiting SETUP Lamp ENABLE 703 Mess...

Page 144: ...th the PBX n If the PBX s PMS interface and the customer s PMS computer communicate properly you will see an exchange of ENQ Enquire and ACK Acknowledge commands at the customer s PMS computer n If the PBX s PMS interface and the customer s PMS computer do not communicate properly test the PBX s PMS interface Refer to PBX and PMS Cannot Communicate page 89 ...

Page 145: ...nt Code Forced Entry External Calls to allow call forwarding to system abbreviated dial numbers 2 Enable System Option 21 Incoming to Outgoing Call Forward for a trunk or party with a single party trunk on hold to forward externally 3 Program a feature access code for Feature Access Code 03 Call Forwarding All Calls 4 CDE Form 30 Device Interconnection Table specifies which devices can be connecte...

Page 146: ...de On a Call Forward Busy or Call Forward Always call the COS of the caller trunk or extension is checked Keep this in mind when transferring calls to a phone which is externally Call Forwarded Table 22 Feature Access Codes Feature Numbers For LIGHTWARE 19 Release 2 0 Feature Names 01 Account Code Access 02 Auto Answer Activation 03 Call Forwarding All Calls 04 Call Forwarding Internal Only 05 Cal...

Page 147: ...breviated Dial Access 25 Clear All Features 26 SUPERSET 4 Telephone Loopback Test 27 Tone Demonstration 28 ADL Call Setup 29 ADL Disconnect 30 Last Number Redial 31 Executive Busy Override single digit 32 Automatic Wakeup 33 Call Park 34 Node ID 35 Maid In Room 36 SUPERSET 4 Tel Room Status Display 37 Direct To ARS 38 UCD Agent Login Logout 39 Analog Network Accept Caller s Extension 40 SUPERSET 4...

Page 148: ...System Group Page Meet Me Answer 50 Key System Direct CO Line Select 51 Key System Store Personal Speed Call 52 Key System Retrieve Personal Speed Call 53 Double Flash Over Trunk 54 Analog Network Accept Call Forward Data 55 Analog Network Accept Call Forward Reason 56 Headset Mode On Off 57 Call Park Orbit Retrieve Table 22 Feature Access Codes Continued Feature Numbers For LIGHTWARE 19 Release 2...

Page 149: ...tendant Abbr Dial Confidential Number Display 111 Attendant Abbreviated Dial Programming 112 Attendant Station Busy Out 113 Attendant Call Block Key 114 Attendant Trunk Busy Out 115 Attendant Timed Recall No Ans 5 240 s 0 Disable 116 Attendant Timed Recall Hold 5 240 s 0 Disable 117 Attendant Timed Recall Camp On 5 240 s 0 Disable 118 Attendant Call Forward No Answer Timer 10 240 s 119 Attendant T...

Page 150: ...t on Dial In Trunks 211 Call Hold and Retrieve Access 212 Can Flash If Talking to an Incoming Trunk 213 Can Flash If Talking to an Outgoing Trunk 214 Cannot Dial a Trunk after Flashing 215 Cannot Dial a Trunk if Holding or in Conference with One 216 Data Security 217 Direct To ARS 218 Directed Call Pickup 219 Discriminating Dial Tone 220 Do Not Disturb 221 Clear All Features 222 Call Forward Inhib...

Page 151: ...n Busy Extension 244 Room Status Applies 245 Abbreviated Dialing Access 246 SMDR Extended Record 247 SMDR Record Meter Pulses 248 TAFAS Any Access 249 TAFAS Access Tenant 250 TAFAS Access During Day Service 251 Transfer Dial Tone 252 Broker s Call with Transfer 253 Call Forward Don t Answer Timer 2 6 Rings 254 Call Hold Recall Timer PBX Telephones 0 10 Minutes 255 Repeated Camp On Beeps Timer 5 15...

Page 152: ...ased at Start of Call 272 Guest Suite Extension 273 Display Held Caller ID to ONS CLASS 274 ONS Ring Group Member 300 Automatic Callback 301 Camp On 302 Flash in Conference 303 Paging Zone 1 Access 304 Paging Zone 2 Access 305 Paging Zone 3 Access 306 Paging Zone 4 Access 307 Paging Zone 5 Access 308 Paging Zone 6 Access 309 Paging Zone 7 Access 310 Paging Zone 8 Access 311 Paging Zone 9 Access 31...

Page 153: ...ance Calls 329 RESERVED 330 RESERVED 331 RESERVED 400 Contact Monitor 401 Call Park 402 Long Loop Off Premise Extensions Only 403 Trunk Recall Partial Inhibit 404 Recording Failure to Hangup Timer 1 255 Seconds 405 RESERVED 406 RESERVED 407 RESERVED 500 Override 501 Override Announce 502 Display ANI DNIS CLASS Information 503 Display CLASS Name 504 SUPERSET 420 Optional C lass Display 505 ONS Stat...

Page 154: ...ion Only 614 SUPERSET Tel Handset Volume Saved 615 SUPERSET Telephone Offhook Voice Announce 616 Alarm Monitor Point 617 Immediate Off Hook Alarm 618 Alarm Audio Level for Sets 619 Direct Speak Ease Access 620 SUPERSET Telephone Max Call Logs Allowed 0 20 650 ACD Agent Template 0 3 0 Disable 651 ACD Supervisor Template 0 3 0 Disable 652 ACD Senior Supervisor Template 0 3 0 Disable 653 ACD Agent Al...

Page 155: ...0 ANI Applies 801 Incoming Trunk Call Rotary 802 Limited Wait for Dial Tone 803 SMDR Drop Calls n Digits 0 11 0 disable 804 SMDR Drop Incomplete Outgoing Calls 805 Trunk No Dial Tone Alarm 806 SMDR Record Incoming Calls 807 SMDR Display Private Speedcall 808 Special DISA 809 Standard Ring Applies 810 DISA During Night Service Only 811 ANI DNIS Trunk 812 Loop Start Trunk to ACD Path Connect 813 Del...

Page 156: ...age Code 903 DTRX Message Code Text 904 DTRX Complete Message Text 905 DTRX Herald Text Select 1 4 906 DATA SMDR Does Not Apply 907 DATA SMDR Extended Record 908 DATA SMDR Overwrite Buffer Table 23 Class of Service Options Continued Option Class of Service Option Name Sheet 8 of 8 ...

Page 157: ... 00 a 02 Message Lamp Test Enable 03 Single Paging Amplifier 04 Message Waiting and Message Register Clear Print 05 Verified Account Codes 06 Analog Networking SMDR 07 Cancel 24 Hour Message Waiting 08 Five Digit SMDR 09 Attendant Call Block 10 Attendant Conference Beeps 11 Automatic Wake up 12 Automatic Wake up Alarm 13 Automatic Wake up Print 14 Automatic Wake up Music 15 Data Demultiplexer 17 D...

Page 158: ...all Pickup 36 End Of Dial Character 37 Calibrated Flash 38 Switch Hook Flash 39 DATA SMDR Indicate Long Calls 40 Message Register Follows Talker 42 ACD Silent Monitoring 43 ACD Silent Monitoring Beeps 44 ACD Reports 45 Disable PMS Logs 46 Digit Translation Plan 0 3 47 ARS Unknown Digit Length Time out 2 60 Seconds 48 Limited Wait For Dial Tone 1 15 Seconds 49 Pseudo Answer Supervision Timer 10 60 ...

Page 159: ...ay 3 0 5 64 CLASS Receivers in SPINE Bay 4 0 5 65 CLASS Receivers in SPINE Bay 5 0 5 66 CLASS Receivers in SPINE Bay 6 0 5 67 CLASS Receivers in SPINE Bay 7 0 5 68 DSP DTMF Receiver Channels 0 7 default 7 Changing this value will cause a system reset 69 DTMF ON Timer 5 15 in 10 ms increments default 9 90 ms 70 DTMF OFF Timer 5 15 in 10 ms increments default 9 90 ms 71 Slot 10 FIM CIM Capacity 2 or...

Page 160: ... 95 PRI Card Auto Min Max 96 Number of Links 0 8 97 Support Softkey Access to Voicemail 98 Support 3DN and 4DN Set Types 99 Fax Tone Detection 100 MITEL Options Password 101 System Identity Code 102 Feature Level 0 99 103 Maximum Devices 104 Maximum ACD Agents Automatic Call Distribution 0 100 105 MITEL Application Interface 106 Automated Attendant 107 Lodging 108 Property Management System 109 Re...

Page 161: ... Maximum BNIC Cards 0 40 111 Maximum BONS Cards 0 40 112 SS4000 Series Sets 113 Centralized Attendant Voicemail Table 24 LIGHTWARE 19 Release 2 0 System Options and Timers Continued Option System Option System Timer Name Sheet 5 of 5 ...

Page 162: ...ks 16 Trunk Groups 17 Hunt Groups 18 Miscellaneous System Ports 19 Call Rerouting Table 20 ARS COR Group Definition 21 ARS Day Zone Definition 22 ARS Modified Digit Table 23 ARS Route Definition ACD A7 A4 A1 C C C C C C C Console A1 B2 B C C A2 B1 C C C C C C Dataset A1 C B1 C C C C A2 A3 C C C C DID Trunk A1 B1 C C C C A2 A3 B C DISA Dial In A1 C B1 C C C C A2 A3 B B A4 C C E M Tie Trk A1 C B1 C ...

Page 163: ...9 ACD Agent Groups 40 ACD Supervisors 41 ACD Paths 42 T1 Link Descriptors 43 T1 Link Assignment 44 Network Synchronization 45 BRI Devices 46 Key System Toll Control C A5 A2 A3 A6 ACD C C C C C C C Console C C C A4 C B B Dataset B C DID Trunk C C C B C B2 DISA Dial In C C C A6 C C E M Tie Trk C C C C B Hotel B A4 ISDN Device C C C C C C Key System C A3 Modem MOH C C C C C Multiline set Night Bell B...

Page 164: ...d by any call any call with DTMF 2 3 Maximum number of simultaneous consultations 5 Maximum number of simultaneous add on 3 way calls 5 Maximum number of simultaneous station controlled conference calls 5 Maximum number of parties in conference at one time 5 Maximum number of calls that can simultaneously be camped on to a station trunk group or hunt group 247 Maximum number of simultaneous callba...

Page 165: ... calls that can override a given extension 1 Maximum number of attendant consoles 11 Maximum number of attendant consoles on a Digital Line Card 4 Maximum number of calls that can be simultaneously held by one attendant 8 Maximum number of incoming calls that can be separately identified at the attendant console 8 Maximum number of LDNs that can be identified at the attendant console 9 Maximum num...

Page 166: ...imum number of telephones sets using TAPI running simultaneously per bay 24 Maximum number of telephone sets using TAPI per DNIC card 3 Maximum number of lines SX 200 EL Control cabinet SX 200 ML RM Control cabinet SX 200 ML FD Control cabinet SX 200 ML FD Control cabinet with a Control FIM Carrier SX 200 ML SPINE bay SX 200 Peripheral cabinet 96 96 96 84 48 96 Maximum number of T1 links per syste...

Page 167: ...s SX 200 EL SX 200 ML 672 192 Maximum number of ISDN bays 6 Maximum number of T1 links including analog ISDN Gateway and ISDN PRI cards 8 Maximum number of BRI cards per bay 2 Table 25 Feature Limitations Continued Feature SX 200 EL ML Limitations Sheet 4 of 4 ...

Page 168: ...Technician s Handbook 158 ...

Page 169: ...Chapter 5 Installation ...

Page 170: ......

Page 171: ...Installation 161 Installation Cabinet Card Assignments SX 200 EL Control Cabinet Card Assignments Figure 19 SX 200 EL Control Cabinet Card Assignments ...

Page 172: ...ian s Handbook 162 SX 200 EL Peripheral Cabinet Card Assignments NOTE On the BCC III faceplate a CIM uses only one of the connections the FIM II uses two Figure 20 SX 200 EL Peripheral Cabinet Card Assignments ...

Page 173: ...tallation 163 Installation SX 200 ML RM Cabinet Card Assignments NOTE On the BCC III faceplate a CIM uses only one of the connections the FIM II uses two Figure 21 SX 200 ML RM Cabinets with BCC III Cards ...

Page 174: ...Technician s Handbook 164 Figure 22 SX 200 ML RM Cabinets with BCC II Cards Figure 23 SX 200 ML RM Cabinet with a PRI Card ...

Page 175: ...Installation 165 Installation SX 200 ML FD Cabinet Card Assignment Figure 24 SX 200 ML FD Cabinet Card Assignment ...

Page 176: ...Technician s Handbook 166 SX 200 LIGHT Cabinet Card Assignment Figure 25 SX 200 LIGHT Cabinet Card Assignment ...

Page 177: ...ssignment SX 200 SPINE Configuration Rules Allowable combinations of ONS modules with DNIC or LS CLASS modules on each SPINE are described in the following table Table 26 SX 200 SPINE Configuration Rules ONS Modules installed in SPINE A or SPINE B DNIC and or LS CLASS Modules Allowed SPINE A SPINE B 0 6 6 1 4 5 2 2 4 3 0 3 ...

Page 178: ...Technician s Handbook 168 SX 200 Digital 672 Port Cabinet Card Assignment Figure 27 SX 200 Digital 672 Port Cabinet Card Assignment ...

Page 179: ...Installation 169 Installation SX 200 Digital 336 Port Control Cabinet Card Assignment Figure 28 SX 200 Digital 336 Port Control Cabinet Card Assignment ...

Page 180: ...Technician s Handbook 170 SX 200 Digital 456 Port Cabinet Card Assignment Figure 29 SX 200 Digital 456 Port Cabinet Card Assignment ...

Page 181: ...Installation 171 Installation SX 200 Digital 480 Port Cabinet Card Assignment Figure 30 SX 200 Digital 480 Port Cabinet Card Assignment ...

Page 182: ...O Bay J17A to Analog Bay 3 DIC P2 COMBO Bay J17B to Analog Bay 4 DIC P2 Analog Bay 4 DIC P1 to Analog Bay 5 DIC P3 456 port PCM Cables COMBO Bay J17A to Digital Bay 3 J17A COMBO Bay J17B to Analog Bay 4 DIC P2 Analog Bay 4 DIC P1 to Analog Bay 5 DIC P3 336 port PCM Cables COMBO Bay J17A to Bay 3 J17A COMBO Bay J17B to Bay 4 J17A 672 port PCM Cables Bay 0 J40A to Bay 1 J17A Bay 0 J40B to Bay 2 J17A...

Page 183: ...nly one of SX 200 RM Peripheral Cabinet SX 200 LIGHT Peripheral Cabinet SPINE Peripheral Bay ISDN Bay Network Gateway or PRI card n SX 200 ML FD Control Cabinet with MCC II plus only one of SX 200 RM Peripheral Cabinet SX 200 LIGHT Peripheral Cabinet SPINE Peripheral Bay Network Gateway ISDN Main Control Card Assignments for Each Cabinet Type n Main Control Card IIIELx in a SX 200 ELx Control cabi...

Page 184: ...ral FIM Carrier with the SX 200 LIGHT peripheral cabinet Configuration Rules for the Control Dual FIM Carrier Card The SX 200 ML RM system is limited to only one peripheral cabinet Bay 2 n Slot 10 onboard FIM interfaces to first peripheral cabinet Bay 2 n Slot 10 add on FIM interfaces to second peripheral cabinet Bay 3 n Slot 11 onboard FIM interfaces to third peripheral cabinet Bay 4 n Slot 11 ad...

Page 185: ...d The Control Triple CIM card has a S1 switch that sets the card as a triple interface card switch 4 closed or a double interface card switch 4 opened If the S1 switch on the Control Triple CIM card is set to take two circuits emulates the control dual carrier card the following positions are hard coded in the software n Slot 10 embedded CIM 1 interfaces to Bay 2 n Slot 10 embedded CIM 2 interface...

Page 186: ...SS System Option 96 Number of Links 0 8 monitors how many T1 links from T1 E1 modules that the system will support This count includes T1 links from the T1 E1 modules on the PRI cards and BCC III cards The count does not include T1 links from the T1 cards n PIC slot 5 must be left vacant when a T1 card is installed in slot 10 or when Link 1 from a T1 E1 module on a BCC III is programmed n PIC slot...

Page 187: ...09 600 002 NA with LIGHTWARE 17 Release 4 0 or greater The PRI card also requires a Stratum 3 MCC n Only install one PRI card in a main control cabinet Slot 10 for the SX 200 ML and Slot 10 or 11 for the SX 200 EL n Install the PRI card in a peripheral cabinet for a SX 200 EL system with six or seven bays This avoids the PRI card using the slot for the Control Triple FIM Carrier card in the main c...

Page 188: ...eral cabinet slots 10 and 11 n The PRI card in a peripheral cabinet does require a FIM II or CIM to connect to the main control cabinet The system counts the PRI card as a peripheral bay The PRI card bay number corresponds to the position that the FIM II or CIM terminates on with the Control FIM Carrier card or the Control Triple CIM card Figure 31 S1 Switch Settings for the PRI Card Because the s...

Page 189: ...d 4 Turn the power supply ON and wait for the power up sequence to complete 5 Press RETURN four times the terminal display returns 1 VT100 COMPATIBLE 2 TTY TYPE 3 IBM PC SELECT A TERMINAL TYPE 6 Select the terminal type by entering 1 The display returns 1 MAINTENANCE 2 CDE 6 QUIT SELECT AN APPLICATION OR QUIT TO START OVER If powering up a single cabinet system immediately revise Alarm Thresholds ...

Page 190: ...igits of the MITEL Options password to activate the enabled features The password must be the password that is printed on the MOSS sheet The MOSS sheet is included with the system software package 12 Press ENTER Both the top and lower seven segment LEDs show when completed successfully For a seven cabinet configuration set option 71 to 3 bays Confirm Set option 72 to 3 bays Confirm Enter to save t...

Page 191: ...ge medium Top LED A Lower LED circles counter clockwise Database Restore Indicates that a customer database restore from the user s PC storage medium to the sys tem is in progress Top LED C Lower LED Database Verification During a system reboot or power up after C is pressed within 10 sec the system clears the default customer database in the random access memory and resets the system Top LED F Lo...

Page 192: ...ode Bus Error Vector Stack Test 0 E0 Processor Viability Test 1 E1 PROM Checksum Test 2 E2 RAM Load Checksum Test 3 E3 Limited RAM Test 4 E4 DMA Controller Test PFS OK 5 E5 RAM Chip Select Test 6 E6 RAM Data Bit Independent Test 7 E7 Memory Address Test 8 E8 Memory Space Test 9 E9 Booting System Software b or b Eb or Eb Parity Test P EP Top of RAM determined and displayed 1 2 2 2 4 005C0 Main load...

Page 193: ...in Control Card E 2 Unseated EPROM IC Faulty EPROM IC replace Main Control Card E E E E 6 7 8 or 9 Unseated DRAM Module Faulty DRAM Module replace Main Control Card E b Please note difference between E and E See below in this table for E codes Faulty disk drive connections Faulty installation of diskette Incorrect or damaged diskette ensure that the write protect sticker has been removed Faulty di...

Page 194: ...es 2 3 4 5 6 or 7 0 0 0 0 0 0 Problem in a digital bay node upper digit is the bay number Refer to Bay Control Card procedures 2 3 4 5 6 7 n n n n n or n where n is any number Problem in a peripheral bay node upper digit is the bay node number lower digit is the card slot number Use SHOW ALARMS command to gain further information see note 2 E n where n is any number Note difference between E and E...

Page 195: ...ect the fiber or copper cable to the interface module in the control cabinet 3 Power up the cabinet 4 Enter CDE mode on the maintenance terminal 5 Select Form 01 System Configuration and configure the new cards select node type as required 6 Complete remaining CDE for the new cards Refer to Powering Up the Nodes page 59 Make sure there are enough devices available CDE Form 04 Option 103 ...

Page 196: ...length 26 AWG 7986 m 25955 ft 22 AWG 19995 m 64984 ft LS GSTrunk card low power Ground start and Loop start CO trunks 6 not applicable LS CLASS Trunk card low power Loop Start CO trunks 8 not applicable ONS CLASS Line card low power DTMF telephone sets Rotary telephone sets 12 External loop resistance 600 W External wire resistance 400 W External loop length 22 AWG 1000 m 3300 ft 24 AWG 1500 m 487...

Page 197: ...RSET 430 SUPERSET 3DN SUPERSET 4DN DATASET 1100 and DATASET 2100 SUPERCONSOLE 1000 and SUPERSET 7000 consoles MiLINK Data Module and MiLINK PKM DSS BLF Interface Unit MOH Pager Unit Digital Line Monitor 12 24 AWG 25 IWG 1000 m 3300 ft including up to 50 m 162 5 ft 22 AWG 22 IWG quad wire and up to 3 m modular line cord without bridge taps Mitel Express Messenger Card DNIC low power 2 4 6 and 8 voi...

Page 198: ...ft 24 AWG 1708 m 5600 ft 22 AWG 2715m 8900 ft Console module interfaces to LCD console only 4 wire 1 power rating 5 loop length 305 m 1000 ft Peripheral Spine Node Three Modules LS CLASS Trunk DNIC ONS Line LS CLASS Trunk module 4 LS CLASS trunks plus SFT for circuit 1 SPINE Bay only 4 External loop resistance 1600 W DNIC module for SPINE Bay only 4 22 or 24 AWG 1000 m 3300 ft including up to 50 m...

Page 199: ...DIGITAL COMBO bays Bay Control Card III Requires the SX 200 ELx cabinet Control Triple CIM Card Requires the SX 200 ELx cabinet Control FIM Carrier Card For SX 200 ML FD and SX 200 LIGHT control cabinets Control Dual FIM Carrier Card For SX 200 EL and SX 200 ML RM control cabinets Control Triple FIM Carrier Card For SX 200 EL control cabinet only T1 Trunk Card A 24 circuit high power card to CO or...

Page 200: ...face Module CIM Installs on the BCC III in a peripheral cabinet on the PRI card in a main control cabinet or a periph eral cabinet or on the Peripheral Interface Module Carrier Card DSP Module Single Installs on the BCC III Provides CLASS functionality for 8 ONS CLASS Line cards 16 DTMF receivers and 16 conference conference bridges for Record a Call Table 32 Digital Control and Digital Services C...

Page 201: ...unk Module Switch Settings Function Switches 1 2 3 4 5 6 7 8 PBX to Line Gain 3 dB 0 X X X X X X X 13 dB 1 X X X X X X X Line to PBX Gain 4 dB X 0 X X X X X X 11dB X 1 X X X X X X Termination 600 ohm X X 1 0 X X X X Complex X X 0 1 X X X X Transmission 2 wire X X X X 1 X X X 4 wire X X X X 0 X X X Signaling Type 1 X X X X X 1 X X Type 5 X X X X X 0 X X ...

Page 202: ...osed Figure 32 S1 Switch Showing 1 Closed Control Resource Card Switch Settings NOTE Open is pressing the switch to the left away from the PCB close to the right towards the PCB Table 34 Control Resource Card Switch Setting S1 S2 S3 S4 Normal Operation Closed Closed Not Used Not Used Forced Maintenance to Control Open or Closed Open Not Used Not Used Forced Maintenance to Peripheral Open Closed No...

Page 203: ...IIIELx Card 3 Install the Control Triple CIM Card 4 Install the BCC III Card 5 Install an Ethernet Switch 6 Position the IP Node 7 Using a standard Ethernet cable with RJ45 Connectors connect the BCC III Card s 10 Base T port to the Local Area Network LAN Figure 33 Connecting a BCC III Card to an Ethernet Switch ...

Page 204: ...ssover cable connect the Control Triple CIM Card to CIM Port 4 on the SX 200 IP Node Figure 34 Connecting a Triple CIM Card to the SX 200 IP Node 9 Using an Ethernet crossover cable with RJ45 Connectors connect the SX 200 IP Node to an Ethernet Switch ...

Page 205: ...h 10 Program the IP Node as documented in Programming an SX 200 IP Node on page 127 11 Connect the IP phones to the Ethernet Switch 12 If you did not program the MAC Addresses of each IP phone in CDE Form 09 register the IP Phones as documented in Registering IP Phones Optional on page 129 ...

Page 206: ...e closed position the default If the Control Triple CIM card is to provide a double interface emulate a control dual carrier card with 6 links set switch 4 to the open position If a FIM II is installed on the Control Triple CIM card set the S1 switch to assign a circuit to the FIM II Closing switch 1 2 or 3 replaces the CIM circuit 1 2 or 3 respectively Close only one of these switches The FIM II ...

Page 207: ...E 17 and greater the SX 200 EL ML cabinets do not have high power and low power designations Slots 1 to 8 can accept any peripheral interface card except T1 trunk A maximum of four high power cards are allowed there are no high power or low power slots Beginning at slot 1 the system accepts the first four high power cards it detects The high power cards are DID Universal COV and T1 T1 Trunk cards ...

Page 208: ...e must be in the same mode Line and trunk side interfaces are software programmable using CDE forms and no jumper changes are needed 4 If you deprogram a BRI card remove the BRI card from the cabinet as soon as possible This action decreases the load on the BCC III 5 After deprogramming a BRI card remove the BRI card from the slot BEFORE installing a BRI card in another slot 6 The U bus can be con...

Page 209: ...Output 9 PAGE BR R 36 PAGEREL NC BK BL Page Relay Normally Closed contact 11 PAGEREL C BL BK Page Relay Common 37 PAGEREL NO BK O Page Relay Normally Open contact 12 PAGEREL C O BK Page Relay Common 39 NIGHTBELL1 BK BR Night Bell 1 relay contacts 14 NIGHTBELL1 BR BK 41 NIGHTBELL2 Y BL Night Bell 2 relay contacts 16 NIGHTBELL2 BL Y 45 ALARM Y S Alarm relay contacts 20 ALARM S Y 50 RING V S Connecti...

Page 210: ...air cable with TX and RX pairs reversed NOTE The RS 232 ports Maintenance Printer J10 J11 are all configured as DTE type All backplane connections use DB 9 connectors The pins with and are connected together on PRI maintenance ports slots 10 and 11 Table 38 Copper Interface Ports Pin Signal 1 RX TX 2 RX TX 3 TX RX 4 5 6 TX RX 7 8 Table 39 Maintenance Terminal and Printer Ports Pin Signal 1 DTR 2 R...

Page 211: ...d a are connected together Table 40 Maintenance Module Port Pin Signal 1 RTS 2 CTS 3 TXD 4 GND 5 RXD 6 DSR 7 DTR 8 DCD Table 41 T1 or PRI Trunk Port J5 and J6 BCC III and PRI Faceplates Pin Signal 1 RxRing 2 RxTip 3 nc 4 TxRing 5 TxTip 6 nc 7 nc 8 nc ...

Page 212: ...nge orange black black green green black black brown brown black black slate slate black yellow blue blue yellow yellow orange orange yellow yellow green green yellow yellow brown brown yellow yellow slate slate yellow violet blue blue violet violet orange orange violet violet green green violet violet brown brown violet violet slate slate violet Wire Color Module 4 5 3 6 2 7 1 8 4 5 3 6 2 7 1 8 4...

Page 213: ... W R2 M1 R2 R2 or 28 W G 3 T3 2 T2 3 T3 3 T3 2 T2 4 J2 3 G W R3 R2 R3 R3 R2 or 29 W BR 4 T4 MM2 4 T4 4 T4 6 J3 4 BR W R4 M2 R4 R4 or 30 W S 5 T5 3 T3 5 T5 3 T3 8 J4 5 S W R5 R3 R5 R3 31 R BL 6 T6 MM3 6 T6 6 BL R R6 M3 R6 32 R O 7 T7 4 T4 5 T5 4 T4 7 O R R7 R4 R5 R4 33 R G 8 T8 MM4 6 T6 8 G R R8 M4 R6 34 R BR 9 T9 5 T5 7 T7 5 T5 9 BR R R9 R5 R7 R5 35 R S 10 T10 MM5 8 T8 10 S R R10 M5 R8 36 BK BL 11...

Page 214: ...4 18 G Y R5 R3 R5 R3 44 Y BR 6 T6 MM3 6 T6 19 BR Y R6 M3 R6 45 Y S 7 T7 4 T4 5 T5 4 T4 20 S Y R7 R4 R5 R4 46 V BL 8 T8 MM4 6 T6 21 BL V R8 M4 R6 47 V O 9 T9 5 T5 7 T7 5 T5 22 O V R9 R5 R7 R5 48 V G 10 T10 MM5 8 T8 23 G V R10 M5 R8 49 V BR 11 T11 6 T6 6 T6 24 BR V R11 R6 R6 50 V S 12 T12 MM6 25 S V R12 M6 Table 43 SX 200 EL or SX 200 ML RM Tip and Ring Assignments Continued J1 J2 J3 and J4 Lead Des...

Page 215: ...O W POB1 K5B1 RR1 or 28 W G PKA1 K6A1 E1 4 J2 3 G W PKB1 K6B1 M1 or 29 W BR 2 MIA2 2 2 T2 6 J3 4 BR W MIB2 R2 or 30 W S POA2 K5A2 TR2 8 J4 5 S W POB2 K5B2 RR2 31 R BL PKA2 K6A2 E2 6 BL R PKB2 K6B2 M2 32 R O 3 MIA3 3 3 T3 7 O R MIB3 R3 33 R G POA3 K5A3 TR3 8 G R POB3 K5B3 RR3 34 R BR PKA3 K6A3 E3 9 BR R PKB3 K6B3 M3 35 R S 4 MIA4 4 4 T4 10 S R MIB4 R4 36 BK BL POA4 K5A4 TR4 11 BL BK POB4 K5B4 RR4 3...

Page 216: ...44 Y BR PKA2 K6A2 E2 19 BR Y PKB2 K6B2 M2 45 Y S 3 MIA3 3 3 T3 20 S Y MIB3 R3 46 V BL POA3 K5A3 TR3 21 BL V POB3 K5B3 RR3 47 V O PKA3 K6A3 E3 22 O V PKB3 K6B3 M3 48 V G 4 MIA4 4 4 T4 23 G V MIB4 R4 49 V BR POA4 K5A4 TR4 24 BR V POB4 K5B4 RR4 50 V S PKA4 K6A4 E4 25 S V PKB4 K6B4 M4 Table 44 SX 200 EL or SX 200 ML RM Universal Card Tip and Ring Assignments Continued J1 J2 J3 and J4 Lead Designation ...

Page 217: ...T2 MM1 2 T2 2 T2 2 O W R2 M1 R2 R2 28 W G 3 T3 2 T2 3 T3 3 T3 2 T2 6 J5 3 G W R3 R2 R3 R3 R2 or 29 W BR 4 T4 MM2 4 T4 4 T4 8 J9 4 BR W R4 M2 R4 R4 30 W S 5 T5 3 T3 5 T5 3 T3 5 S W R5 R3 R5 R3 31 R BL 6 T6 MM3 6 T6 6 BL R R6 M3 R6 32 R O 7 T7 4 T4 5 T5 4 T4 7 O R R7 R4 R5 R4 33 R G 8 T8 MM4 6 T6 8 G R R8 M4 R6 34 R BR 9 T9 5 T5 7 T7 5 T5 9 BR R R9 R5 R7 R5 35 R S 10 T10 MM5 8 T8 10 S R R10 M5 R8 36...

Page 218: ... BR 6 T6 MM3 6 T6 19 BR Y R6 M3 R6 45 Y S 7 T7 4 T4 5 T5 4 T4 20 S Y R7 R4 R5 R4 46 V BL 8 T8 MM4 6 T6 21 BL V R8 M4 R6 47 V O 9 T9 5 T5 7 T7 5 T5 22 O V R9 R5 R7 R5 48 V G 10 T10 MM5 8 T8 23 G V R10 M5 R8 49 V BR 11 T11 6 T6 6 T6 24 BR V R11 R6 R6 50 V S 12 T12 MM6 25 S V R12 M6 Table 45 SX 200 DIGITAL Peripheral Bay Tip and Ring Assignments High power Slots Continued J5 and J9 Bay 2 slots 5 to 8...

Page 219: ... O W POB1 K5B1 RR1 R2 28 W G PKA1 K6A1 E1 6 J5 3 G W PKB1 K6B1 M1 or 29 W BR 2 MIA2 T2 T1 8 J9 4 BR W MIB2 R2 R1 30 W S POA2 K5A2 TR2 T2 5 S W POB2 K5B2 RR2 R2 31 R BL PKA2 K6A2 E2 6 BL R PKB2 K6B2 M2 32 R O 3 MIA3 T3 T1 7 O R MIB3 R3 R1 33 R G POA3 K5A3 TR3 T2 8 G R POB3 K5B3 RR3 R2 34 R BR PKA3 K6A3 E3 9 BR R PKB3 K6B3 M3 35 R S 4 MIA4 T4 T1 10 S R MIB4 R4 R1 36 BK BL POA4 K5A4 TR4 T2 11 BL BK P...

Page 220: ... E2 19 BR Y PKB2 K6B2 M2 45 Y S 3 MIA3 T3 T1 20 S Y MIB3 R3 R1 46 V BL POA3 K5A3 TR3 T2 21 BL V POB3 K5B3 RR3 R2 47 V O PKA3 K6A3 E3 22 O V PKB3 K6B3 M3 48 V G 4 MIA4 T4 T1 23 G V MIB4 R4 R1 49 V BR POA4 K5A4 TR4 T2 24 BR V POB4 K5B4 RR4 R2 50 V S PKA4 K6A4 E4 25 S V PKB4 K6B4 M4 Table 46 SX 200 Digital Tip and Ring Assignments for Universal Card Modules Continued J5 and J9 Bay 2 slots 5 to 8 Lead...

Page 221: ...R1 27 W O 2 T2 MM1 2 T2 2 O W R2 M1 R2 28 W G 3 T3 2 T2 3 T3 2 J7 3 G W R3 R2 R3 or 29 W BR 4 T4 MM2 4 T4 4 J11 4 BR W R4 M2 R4 30 W S 5 T5 3 T3 5 S W R5 R3 31 R BL 6 T6 MM3 6 BL R R6 M3 32 R O 7 T7 4 T4 5 T5 7 O R R7 R4 R5 33 R G 8 T8 MM4 6 T6 8 G R R8 M4 R6 34 R BR 9 T9 5 T5 7 T7 9 BR R R9 R5 R7 35 R S 10 T10 MM5 8 T8 10 S R R10 M5 R8 36 BK BL 11 T11 6 T6 11 BL BK R11 R6 37 BK O 12 T12 MM6 12 O ...

Page 222: ...44 Y BR 6 T6 MM3 19 BR Y R6 M3 45 Y S 7 T7 4 T4 5 T5 20 S Y R7 R4 R5 46 V BL 8 T8 MM4 6 T6 21 BL V R8 M4 R6 47 V O 9 T9 5 T5 7 T7 22 O V R9 R5 R7 48 V G 10 T10 MM5 8 T8 23 G V R10 M5 R8 49 V BR 11 T11 6 T6 24 BR V R11 R6 50 V S 12 T12 MM6 25 S V T12 M6 Table 47 SX 200 DIGITAL Tip and Ring Assignents Low power Slots Continued J7 and J11 Bay 2 slots 1 to 4 Lead Designation Slot Plug Pin Pair Cct ONS...

Page 223: ... 2 O W R M R1 28 W G T T E 3 G W R R M 29 W BR T E T 4 BR W R M R 30 W S T T T1 5 S W R R R1 31 R BL T E E 6 BL R R M M 32 R O T T T 7 O R R R R 33 R G T E T1 8 G R R M R1 34 R BR T T E 9 BR R R R M 35 R S T E T 10 S R R M R 36 BK BL T T T1 11 BL BK R R R1 37 BK O T E E 12 O BK R M M 38 BK G T T T 13 G BK R R R 39 BK BR T E T1 Sheet 1 of 2 ...

Page 224: ...1 Y BL T E T 16 BL Y R M R 42 Y O T T T1 17 O Y R R R1 43 Y G T E E 18 G Y R M M 44 Y BR T T T 19 BR Y R R R 45 Y S T E T1 20 S Y R M R1 46 V BL T T E 21 BL V R R M 47 V O T E T 22 O V R M R 48 V G T T T1 23 G V R R R1 49 V BR T E E 24 BR V R M M 50 V S SPARE 25 S V SPARE Table 48 USOC Connector Pin Designations Continued Pin Color RJ21X RJ2EX RJ2GX Sheet 2 of 2 ...

Page 225: ...W G T3 T2 E1 3 G W R3 R2 M1 4 29 W BR T4 4 BR W R4 1 30 W S T1 T1 T1 T1 5 S W R1 R1 R1 R1 2 31 R BL T2 XT2 TR1 2 6 BL R R2 XT1 RR1 3 32 R O T3 T2 E1 7 O R R3 R2 M1 4 33 R G T4 8 G R R4 1 34 R BR T1 T1 T1 T1 9 BR R R1 R1 R1 R1 2 35 R S T2 XT2 TR1 10 S R R2 XT1 RR1 3 3 36 BK BL T3 T2 E1 11 BL BK R3 R2 M1 4 37 BK O T4 12 O BK R4 1 38 BK G T1 T1 T1 T1 13 G BK R1 R1 R1 R1 2 39 BK BR T2 XT2 TR1 4 14 BR ...

Page 226: ...9 BR Y R3 R2 M1 4 45 Y S T4 20 S Y R4 1 46 V BL T1 T1 T1 T1 21 BL V R1 R1 R1 R1 2 47 V O T2 XT2 TR1 6 22 O V R2 XT1 RR1 3 48 V G T3 T2 E1 23 G V R3 R2 M1 4 49 V BR T4 24 BR V R4 50 V S SPARE 25 S V SPARE Table 49 Analog Bay P1 and P7 Tip and Ring Assignments Continued P1 for Bay 3 or 4 480 port Bay 4 456 port or P7 for Bay 5 480 or 456 port Slot Cct Pin Color Lines CO DID TIE E M Sheet 2 of 2 ...

Page 227: ...W G T7 T4 E2 3 G W R7 R4 M2 8 29 W BR T8 4 BR W R8 5 30 W S T5 T3 T2 T2 5 S W R5 R3 R2 R2 6 31 R BL T6 XT4 TR2 2 6 BL R R6 XT3 RR2 7 32 R O T7 T4 E2 7 O R R7 R4 M2 8 33 R G T8 8 G R R8 5 34 R BR T5 T3 T2 T2 9 BR R R5 R3 R2 R2 6 35 R S T6 XT4 TR2 10 S R R6 XT3 RR2 3 7 36 BK BL T7 T4 E2 11 BL BK R7 R4 M2 8 37 BK O T8 12 O BK R8 5 38 BK G T5 T3 T2 T2 13 G BK R5 R3 R2 R2 6 39 BK BR T6 XT4 TR2 14 BR BK...

Page 228: ...9 BR Y R7 R4 M2 8 45 Y S T8 20 S Y R8 5 46 V BL T5 T3 T2 T2 21 BL V R5 R3 R2 R2 6 47 V O T6 XT4 TR2 22 O V R6 XT3 RR2 6 7 48 V G T7 T4 E2 23 G V R7 R4 M2 8 49 V BR T8 24 BR V R8 50 V S SPARE 25 S V SPARE Table 50 Analog Bay P2 and P8 Tip and Ring Assignments Continued P2 for Bay 3 or 4 480 port Bay 4 456 port or P8 for Bay 5 480 or 456 port Slot Cct Pin Color Lines CO DID TIE E M Sheet 2 of 2 ...

Page 229: ... G T3 T2 E1 3 G W R3 R2 M1 4 29 W BR T4 4 BR W R4 1 30 W S T1 T1 T1 T1 5 S W R1 R1 R1 R1 2 31 R BL T2 XT2 TR1 8 6 BL R R2 XT1 RR1 3 32 R O T3 T2 E1 7 O R R3 R2 M1 4 33 R G T4 8 G R R4 1 34 R BR T1 T1 T1 T1 9 BR R R1 R1 R1 R1 2 35 R S T2 XT2 TR1 10 S R R2 XT1 RR1 9 3 36 BK BL T3 T2 E1 11 BL BK R3 R2 M1 4 37 BK O T4 12 O BK R4 1 38 BK G T1 T1 T1 T1 13 G BK R1 R1 R1 R1 2 39 BK BR T2 XT2 TR1 10 14 BR ...

Page 230: ...9 BR Y R3 R2 M1 4 45 Y S T4 20 S Y R4 1 46 V BL T1 T1 T1 T1 21 BL V R1 R1 R1 R1 2 47 V O T2 XT2 TR1 12 22 O V R2 XT1 RR1 3 48 V G T3 T2 E1 23 G V R3 R2 M1 4 49 V BR T4 24 BR V R4 50 V S SPARE 25 S V SPARE Table 51 Analog Bay P3 and P9 Tip and Ring Assignments Continued P3 for Bay 3 or 4 480 port Bay 4 456 port or P9 for Bay 5 480 or 456 port Slot Cct Pin Color Lines CO DID TIE E M Sheet 2 of 2 ...

Page 231: ...W G T7 T4 E2 3 G W R7 R4 M2 8 29 W BR T8 4 BR W R8 5 30 W S T5 T3 T2 T2 5 S W R5 R3 R2 R2 6 31 R BL T6 XT4 TR2 8 6 BL R R6 XT3 RR2 7 32 R O T7 T4 E2 7 O R R7 R4 M2 8 33 R G T8 8 G R R8 5 34 R BR T5 T3 T2 T2 9 BR R R5 R3 R2 R2 6 35 R S T6 XT4 TR2 10 S R R6 XT3 RR2 9 7 36 BK BL T7 T4 E2 11 BL BK R7 R4 M2 8 37 BK O T8 12 O BK R8 5 38 BK G T5 T3 T2 T2 13 G BK R5 R3 R2 R2 6 39 BK BR T6 XT4 TR2 14 BR BK...

Page 232: ... BR Y R7 R4 M2 8 45 Y S T8 20 S Y R8 5 46 V BL T5 T3 T2 T2 21 BL V R5 R3 R2 R2 6 47 V O T6 XT4 TR2 22 O V R6 XT3 RR2 12 7 48 V G T7 T4 E2 23 G V R7 R4 M2 8 49 V BR T8 24 BR V R8 50 V S SPARE 25 S V SPARE Table 52 Analog Bay P4 and P10 Tip and Ring Assignments Continued P4 for Bay 3 or 4 480 port Bay 4 456 port or P10 for Bay 5 480 or 456 port Slot Cct Pin Color Lines CO DID TIE E M Sheet 2 of 2 ...

Page 233: ...RR2 5 30 W S T5 T3 T2 T2 5 S W R5 R3 R2 R2 8 31 R BL T8 6 BL R R8 7 32 R O T7 T4 E2 14 7 O R R7 R4 M2 6 33 R G T6 XT3 TR2 8 G R R6 XT4 RR2 5 34 R BR T5 T3 T2 T2 9 BR R R5 R3 R2 R2 8 35 R S T8 10 S R R8 7 36 BK BL T7 T4 E2 13 11 BL BK R7 R4 M2 6 37 BK O T6 XT3 TR2 12 O BK R6 XT4 RR2 5 38 BK G T5 T3 T2 T2 13 G BK R5 R3 R2 R2 4 39 BK BR T4 14 BR BK R4 3 40 BK S T3 T2 E1 15 15 S BK R3 R2 M1 2 41 Y BL ...

Page 234: ... T2 XT1 TR1 20 S Y R2 XT2 RR1 1 46 V BL T1 T1 T1 T1 21 BL V R1 R1 R1 R1 4 47 V O T4 22 O V R4 3 48 V G T3 T2 E1 13 23 G V R3 R2 M1 2 49 V BR T2 XT1 TR1 24 BR V R2 XT2 RR1 1 50 V S T1 T1 T1 T1 25 S V R1 R1 R1 R1 Table 53 Interconnect Card P19 Tip and Ring Assignments Continued P19 for Bay 3 or 4 480 or 456 port Slot Cct Pin Color Lines CO DID TIE E M Sheet 2 of 2 ...

Page 235: ...requires programming through CDE to associate with the PKM For a SUPERSET Interface Module to work correctly with a SUPERSET 4000 series telephone the SUPERSET 4000 series telephone must have a Boot Revision of 4 2 or greater and the SUPERSET 4000 series telephone must be upgraded to the latest firmware available from the system maintenance firmware download command The SUPERSET Interface Module a...

Page 236: ...RSET 4150 and the SUPERSET 4125 telephones come with a power adapter The unpowered power adapter plugs into the telephone itself Figure 37 PKM Connections to a SUPERSET 4150 Never plug a power supply into a SIM1or a SIM2 installed in a SUPERSET 4150 or SUPERSET 4125 telephone If you do you will lose the full duplex functionality of the speaker phone Refer to Programming an Analog Device to a SIM2 ...

Page 237: ... 18 and greater software and the purchasable MOSS System Option 102 Feature Level 1 or greater The attendant console excluding the SUPERCONSOLE 1000 PN 9189 000 300 and 9189 000 301 with LIGHTWARE 18 or greater requires a DSS BLF Interface unit to associate the PKM 48 devices The DSS BLF Interface unit requires a power adapter LIGHTWARE 17 Release 3 1 or greater software and needs to be programmed...

Page 238: ...ace Unit The maximum cable length between the DSS BLF Interface Unit and the first PKM is 5 0 m The maximum cable length between the first PKM and second PKM is 0 6 m Figure 38 PKM Connections to an Attendant Console Only use the modular cables that are supplied with the DSS BLF Interface Unit and the PKM 48 device ...

Page 239: ...Chapter 6 Maintenance Commands ...

Page 240: ......

Page 241: ...delete the most recently entered softkey or device number At the end of a command sequence press ENTER Press the CANCEL softkey at any time to exit the current operation without committing saving any changes or press the ENTER softkey when it is available to commit changes or initiate an activity For example to show time Select SYSTEM from the Maintenance screen Select SHOW from the System screen ...

Page 242: ...ss key 6 or wait for logout timer to time out Displaying the Card Configuration From CDE mode 1 View Form 01 System Configuration From Maintenance mode 1 Press REPORTS SHOW CONFIG ALL Showing the System Identity From Maintenance mode 1 Press SYSTEM SHOW IDENTITY ENTER ...

Page 243: ...y by MITEL personnel Table 54 Log Level Functions COMMAND PARAMETER QUALIFIER 1 SET 4 AUTOPRINT 1 ON 2 OFF 2 READ 1 NEWEST number 2 OLDEST number 4 ALL 8 LOGS_TEXT 9 TRACE_INFO 3 PRINT 1 NEWEST number 2 OLDEST number 4 ALL 8 LOGS_TEXT 4 DELETE 1 NEWEST number 2 OLDEST number 4 ALL 9 TRACE_INFO 8 STOP ...

Page 244: ...ESDAY 1 TIME hh mm 4 THURSDAY 1 TIME hh mm 6 FRIDAY 1 TIME hh mm 7 SATURDAY 1 TIME hh mm 8 SUNDAY 1 TIME hh mm 9 DAILY 1 TIME hh mm 3 IMMEDIATELY 9 ALARM_THRESH 1 LINES 1 SYSTEM 8 CONFIRM 2 BAY user must enter Bay number 8 CONFIRM 2 TRUNKS 1 SYSTEM 8 CONFIRM 2 BAY user must enter Bay number 8 CONFIRM 3 RECEIVERS 1 SYSTEM 8 CONFIRM 2 BAY user must enter Bay number 8 CONFIRM 4 PCM_CHANNELS 1 SYSTEM ...

Page 245: ...9 NUM_PAD_CHAR 4 MONITOR 1 SMDR 2 DATA_SMDR 3 DIAGNOSTICS 1 STEP 1 STEP 2 SLOW_SCAN 3 FREE_RUN 2 SLOW_SCAN 1 STEP 2 SLOW_SCAN 3 FREE_RUN 1 STEP 3 FREE_RUN 7 LOGS 1 MAINT_PORT 2 SYS_PRINTERS 5 SUSPEND_PRTR 7 PRINTER_PLID 1 BAY SLOT CCT 3 EXT NUM 8 PRINTER_PORT 6 QUIT 7 RESUME_PRTR 7 PRINTER_PLID 1 BAY SLOT CCT 3 EXT NUM 8 PRINTER_PORT 8 RE START 2 RESET_SYSTEM 9 STOP 7 LOGS MORE_KEYS 1 SET_FIRMWARE...

Page 246: ... 1 SS4150 2 SS4025 3 SS4090 3 EXT_NUM 4 ALL 3 ABORT_DOWNLOAD 1 BAY SLOT CCT 2 SET_TYPE 1 SS4150 2 SS4025 3 SS4090 3 EXT_NUM 4 ALL 4 FORCE_DOWNLOAD 1 BAY SLOT CCT 2 SET_TYPE 1 SS4150 2 SS4025 3 SS4090 3 EXT_NUM 4 ALL Table 55 System Level Functions Continued COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER Sheet 3 of 3 ...

Page 247: ...3 RECEIVERS 4 PCM CHANNELS 4 ALL 0 MORE 3 STATUS 1 BAY SLOT CCT DEVICE STATUS See Note 2 SWID 1 SW_STATION See Note 2 SW_RECEIVER See Note 3 SW_CONSOLE See Note 4 SW_LINE See Note 6 SW_DTMF_GEN See Note 7 SW_SET See Note 9 SW_DATA_STN See Note 0 MORE_KEYS 1 SW_CO_TRUNK 2 SW_DID_TRUNK 3 SW_TIE_TRUNK 4 SW_DISA_TRUNK 6 SW_CAP 7 SW_TRUNK_GRP 8 SW_HUNT_GRP 0 MORE_KEYS 3 EXT NUM number 4 ALL 1 CP_DWA 2 ...

Page 248: ...DWA 7 MT_DWA_MEM 8 UP_1_PAGE 9 DOWN_1_PAGE 7 DSP 6 CHANNEL MAP 1 LOGICAL 1 CHANNEL NUM 2 PHYSICAL 1 BAY_NUM 2 LINK_NUMBER 7 ERRORS 2 DEVICE_TYPE 1 SS3_SS4 3 DIGITAL_SETS 4 HDLC 6 DATASETS 7 CONSOLE 9 T1_TRUNK 3 CLEAR 7 ERRORS 1 BAY SLOT CCT 2 DEVICE_TYPE 1 SS3_SS4 3 DIGITAL_SETS 4 HDLC 6 DATASETS 7 CONSOLE 9 T1_TRUNK 3 EXT NUM 4 ALL 8 CONFIRM 6 QUIT Table 56 Report Level Functions Continued COMMAN...

Page 249: ...NSOLE 9 EM 0 MORE_KEYS 1 COV 2 LINK CHANNEL 3 DID 4 OPS 6 DNIC 7 PRINTER_PLID 8 PRINTER_PORT 9 T1_TRUNK 0 MORE_KEYS 3 EXT NUM 2 CLR_FEATURE 1 FORWARD 1 BAY SLOT CCT 3 EXT_NUM 2 DO_N_DISTURB 1 BAY SLOT CCT 3 EXT_NUM 3 CALL_BACK 1 BAY SLOT CCT 3 EXT_NUM 4 ALL 1 BAY SLOT CCT 3 EXT_NUM 6 QUIT 9 STOP_TEST 6 PRINTERS 0 MORE_KEYS 2 ENABLE_DIAG 1 BACKGROUND 1 BAY SLOT CCT 2 DEVICE_TYPE 1 ONS 2 LS GS TRUNK...

Page 250: ...S 4 JUNCTOR 7 CONSOLE 9 EM 0 MORE_KEYS 1 COV 2 LINK CHANNEL 3 DID 4 OPS 6 DNIC 9 T1_TRUNK 3 EXT NUM 3 BUSY OUT 1 BAY SLOT CCT 2 DEVICE_TYPE 2 LINK CHANNEL 3 EXT NUM 4 SPINE_WA 1 BAY SLOT CCT 5 RANGE_RTS 6 QUIT 7 DISABLE DIAG 1 BACKGROUND 1 BAY SLOT CCT 2 DEVICE_TYPE 1 ONS 1 LS GS TRUNK 3 RECEIVERS 4 JUNCTOR 7 CONSOLE Table 57 Diagnostic Level Functions Continued COMMAND SUBCOMMAND PARAMETER QUALIF...

Page 251: ... CCT 2 DEVICE_TYPE 1 ONS 2 LS GS TRUNK 3 RECEIVERS 4 JUNCTOR 7 CONSOLE 9 EM 0 MORE_KEYS 1 COV 2 LINK CHANNEL 3 DID 4 OPS 6 DNIC 9 T1_TRUNK 3 EXT NUM 8 RET TO SVC 1 BAY SLOT CCT 2 DEVICE_TYPE 2 LINK CHANNEL 4 JUNCTOR 3 EXT NUM 9 DISC_TRUNK 1 BAY SLOT CCT Table 57 Diagnostic Level Functions Continued COMMAND SUBCOMMAND PARAMETER QUALIFIER QUALIFIER Sheet 3 of 3 ...

Page 252: ... 58 Traffic Measurement Level Functions COMMAND PARAMETER QUALIFIER 1 SET 1 UNITS 1 CCS 2 ERLANGS 2 PERIOD 3 DURATION 4 AUTOPRINT 1 ON 2 OFF 5 CANCEL 7 START_TIME 8 CONDENSED 1 ON 2 OFF 2 SHOW 3 STATUS 3 PRINT 4 READ 6 QUIT 4 DELETE 9 STOP 1 TRAFFIC _RPT 3 PRINT ...

Page 253: ...X 200 EL ML 173 Connector pin designations 213 Control 196 Control cards 189 Control Dual FIM Carrier card 5 Control Triple CIM Card Switch Settings 196 Copper Interface Ports 200 Correcting ground path problems 62 set dataset problems 51 COS Option Name SMDR Record ANI DNIS CLASS 814 126 SMDR Record Incoming Calls 806 126 COS Option Number 806 SMDR Record Incoming Calls 126 814 SMDR Record ANI DN...

Page 254: ...sion concepts 70 Getting started 47 Ground start trunk 73 Ground System AC voltage test 63 CO and PBX differential 64 problems 62 resistance test 63 I ID errors correcting 57 IMAT 116 Initialization sequence 181 Interface cards peripheral 186 L LIGHT 13 LIGHTWARE 19 software 21 Loading new software 28 Log entries backing up 56 Logging in 231 Logging out 232 249 Logs commands 233 Loop Start Line Tr...

Page 255: ...09 ANI DNIS On Incoming Trunks 122 attendant console 103 Call Forwarding External 135 CLASS trunks 126 dial in trunk 119 DISA Trunks 121 multiline sets 109 non dial in trunk 116 PBX PMS Interface 131 PRI card 112 printer port 104 subattendant sets 111 voice stations 108 Property Management System 86 R Receivers 65 Remote Software Download 29 Replacing circuit cards 60 main controller card 61 perip...

Page 256: ...onization 81 82 T1 E1 Module 178 Table Hotel Motel COS Options 133 System Options 132 LIGHTWARE 19 system op tions and timers 147 PMS Circuit Descriptor 114 131 SPINE receivers 66 SX 200 DIGITAL cable assign ments 172 typical business COS options 139 Test Line commands 96 indicator LEDs 98 specifying equipment 96 tones 99 Testing the PBX s PMS interface 89 Tip and ring assignments 203 Troubleshoot...

Page 257: ...Index 247 Trunks ANI DNIS 122 CLASS 126 Dial In 119 DISA 121 Non Dial In 116 U Upgrading set firmware 33 USOC connector pin designations 213 V Voice stations 108 W Wrist strap 60 ...

Page 258: ...Technician s Handbook 248 ...

Page 259: ...tion CAUTION Do not click all or you will print the entire infobase 5 Click OK How do I export a section of the infobase to a word processing file 1 In the Table of Contents select the check box of the section that you want to export 2 On the File menu click Export 3 In the Save In list select the save location 4 In the File name box type a name 5 In the Save as type list select a file type 6 In t...

Page 260: ...o word processing files How do I search the entire infobase 1 Click Advanced Query 2 In the Query For box type your search criteria 3 Click OK To view the next hit click Next Hit to view the previous hit click Previous Hit How do I search a section of the infobase 1 In the Table of Contents select the check box of the section that you want to search 2 Click Advanced Query 3 In the Query For box ty...

Page 261: ...Notes ...

Page 262: ...Technician s Handbook Notes ...

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